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Hotel is within walking distance of several restaurants. 20 minute drive from downtown Charlotte.
Check out was really easy I found a coco roach inside my room and if you thought they would do something about it you're wrong. They wrote the issue down till maintenance takes care of it.
We liked the beds and the comfort of the mattress. It was also very nice to have both a fridge and microwave available in the room. The coin laundry is always a welcome add on. The pool was nice and always empty. The breakfast was good. I liked the addition of greek yogurt. The coffee was very good! Most of the staff was friendly and accommodating. The "gym " was OK, but nothing more. No barbells, no weights. The cycling machine and one treadmill were not functioning. It was surprising to see housekeepers more attentive to talking on their cell phones than doing their work.
The hotel must be going through renovations. There was a lot of plastic all over the place. The room I had on the first floor was not well lit. Then when I got someone to come in and add light bulbs to the bedroom lamps, they blew the whole rooms power out. So I had to move to a room on the second floor. Not a good experience at all.
Room was Pleasant and accommodating. In a good location. I did enjoy the stay. Appreciate it again thank you
Staff Dirty hotel
The air in our room wasn't working correctly. They moved us immediately. After check out I realized they reduced the charge for the room without me even asking. The front desk attendants were super nice. Breakfast was good also.
Room was clean, location was good, the housekeeping staff were courteous and friendly There wasn't any water available to drink, nor beverage vending machines, The late night/early staff were not very courteous
Good value , nice rooms , very good location , plenty of parking , handy for restaurants
The receptionist Ms. B was a ball of personality and exceptionally helpful to us. I want her to be commended on a job well done. She has a very apparent sense of pride in the job she does and we loved talking to her. The rooms are tiny! I hate when hotels say queen beds when they mean full beds...there is a difference. There was a very disgusting sewage problem on our floor and there was remnants of the sad attempt to clean it up in the hall away outside of the cleaning office. It was obvious the cleaning crew was gone for the day and no one was coming back to finish the job.
The bed was amazingly comfortable! I had a great night of rest. I was charged an extra $20 without being notified or given a receipt.
The room was clean, had a kitchen and a comfortable bed. Check in desk isn't even labeled as such so a bit confusing to find. Free breakfast is a disaster. So crowded we couldn't even utilize it.. Only serve from 6-9. No private seating.
Location close to shopping Room was small
Check in/out was fast and easy. The room was clean. The shower (which had a clear door) was positioned directly in front of the toilet. The elevator stopped working and the toilet did not flush well.
Location Hotel very run down. Hallways and room had strong musty smell mixed with deodorize trying to mask smell. Bathroom floor dirty. Bathtub faucet rusted. Front desk would not give me a copy of my bill when asked.