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Food was good, staff in the restaurant excellent. Children enjoyed evening entertainment. The hotel was not full but our room overlooked Kebab shop and Irish Bar, both closed fortunately.
friendly staff and really clean the food
Not sure Not sure, why I satyed there in this resort and hotel
large pool, very good choice of fresh food, relaxed atmosphere. Some of the rooms are badly positioned, over looking the street and bars etc, but to be fair it probably wouldn't bother some people.
the location was ideal, the harbour, historical buildings and shops were all a short walk away and it meant the hotel was very quiet. The breakfast was good value and all the staff we met (3 x hotel receptionists and the breakfast waitress) were very pleasant and helpful. Room was basic but clean and comfortable.
Nice room, excellent staff None
location (if you have a car) / quiet fellow guests / staff no minibar, no refrigerator / use of safe expensive / pool hours too restrictive
Staff were very friendly and always attentive (especially Mahmoud!), lovely small cove/beach about 5 mins walk away with a couple of Restaurants and beach bars. Activities through out the day around an excellent pool. Overall excellent value for money. Other than the small cove, there is very little to do unless you either have a hire car or are well versed in local bus travel.
The hotel is very confortable, have an excellent location (close to the beach and also close to the ciutadella). There is an excelent animation team with activities all day long (for the adults and also for the children). Breakfast buffet is georgeous!! Swimming pool really good! Everything in the hotel is really adorable - the flowers, the furniture and the employees. The only bad thing is that the rooms don´t have minibar or room service - you can ask some things by filling a paper, but only for a few hours - and there´s no fridge in the room.
Services e personal attention from hotel employers diversity of buffet and don´t have soap for kids
Lovely family atmosphere, very well located, friendly staff, very good value for money. There is no clear street signalisation to get to the hotel.
The staff were friendly, good location, the facilities were good and the hotel was very clean. our stay wasn't long enough.
The rooms, the food, the staff, the pool, the location - don't hesitate to book this hotel. Superb 3* hotel There are absolutely no bad points to report about this hotel - oh yes I forgot,there are - make sure you don't touch the shower curtain when having a shower as it will wrap round you like cling film ( ha ha)
Excellent hotel for couples, resort is fairly quiet and not really geared up for children.
Helpfull,friendly staff,well presented food,good entertainment,and very clean top marks will stay again..mr jj crumlish..not miss bolton. One thing uncontrolable dog barking most of our stay I spent lot of time shouting at it.otherwise no complaints.next time a room away from dog..
Very nice hotel made in modern style, situated not far away from the center of the country and not far away from the sea at the same time, good cusine, it has all necessary facilities.
hotel first class,management and staff,unbeatable,everybody happy with thier jobs which transmits to guests. nothing.
The overall standrad of the hotel was very very good. The rooms was lovely and the pool / hotel layout very impressive. The selection of food available at breakfast and dinner was excellent, and all staff very helpful and friendly.
swimming pool, baby club, night entertainment dinner
Wonderful, safe and fun environment for children of all ages and very relaxing for the parents.Great staff and wonderfully relaxed atmosphere.
Considering, this is 4 star? There were no tea/coffee making facilities in the room
The area was quiet but within walking distance to the port/local bars & restaraunts, although further away than described on the web site. Everything was pretty much as expected, although I would not have given this hotel 4* status, it was more like a 3* hotel
I liked the food,swimming pool, kids club, evening entertainment for the whole family, animation team were brilliant, everyone at the hotel was polite and helpful, and the cleaners worked hard and they kept the room sparkling. The fact you have to pay for the internet and that renting a car from the hotel is more expensive than from near by.
Really nice staff, excellent breakfast, good facilities, good location.
Beautifully quiet and relaxed. Great hotel but resort location lacked the same high standards. Resort location rather "Tacky", but loved the hotel.
Pure luxury-one of the nicest hotels we have ever stayed in.Food & Service were excellent.
The hostel is in a good location for Ciutadella's restuarants and shops and it offers value for money. The room was clean and tidy and with a TV & air conditioning offers a good level of facilities for a hostal. The staff weren't particularly friendly and our complaint about a problem with the fuse box in our room was simply ignored. The room was very small.
Good location, nice rooms, 24 hour reception but a bit expensive for the value/price relationship.
quite, clean and very pleasant. no.
good situation, cheap, ok for 1 or two nights, not more tv doesn´t work well, breakfast poor
good location breakfast very modest, room only would have been a better option
The location was really good just a shame that the resort was shutting earlier than the end of October The rooms needs modernasing, I do not agree with having to hire a kettle and toaster in self catering. Also the TV was pathetic in size and ridiculous location.
The place was exceptional, as were the staff and I have never stayed in cleaner apartments. The entertainment for the children was great, Anton was very good.
Great and convenient location. Spotless suites. Will definitely return as exceeded our high expectations ! Public rooms perhaps not that special but didn't matter
nice view, we had a suite and it was more than adequate for our needs. however i do feel that you shouldn't have to hire a kettle and it should come as standard. plenty of supermarkets very close, the little mini market in the hotel wasn't up to much, basic, you did have a feeling of seasonal close down, pool very nice, plenty of seating at the pool only due to airline weight restrictions we didn't take beach towels, so it was a shame that the hotel didn't have a lend or rental service for that. we were only there a week and had to go out and buy beach/pool towels.
had a bungalow with fantastic views of the port, great location and great apartments. clean and friendly. highly recommend this hotel and area... shall be returning!!!
the location I have an unresolved issue with the bill, I have been charged too much. I have not had the hotel rectify yet
The front staff were lovely, communication was excellent and it had a lovely view of the small quayside. The room albeit tiny, were pleasant - a real family place - loved the duvets on the beds the initial shock was feeling like you were in a small town resort with bingo etc (especially when one had expected more of a cultural /old town feel) however everything quietened at 12pm and
Great hotel overlooking the harbour. Beach to rear of hotel. Cala'n Bosch was nice but expensive due to weakness of pound. Only little problem was the brigdge to the harbour which is a bugger when you have a buggy with you - but I would stay here and put up with it rather than going to a hotel around the harbour. The hotel which looked great was Tarmiscos or the calan bosch hotel always had a lot going on......
The physical space was simple and adequate. The pool was nice and clean and the hotel is very close to restaurants and the beach. The staff were completely unhelpful and apathetic, and were unable to help with simple things like directions to the bus. Despite th advertising WiFi, there was no WiFi! The animation team had the spirit of a worn dishrag, and the one fellow was downright offensive. We would have liked to sit on the apartment terrace at night but couldn't stand to hear his obnoxious comments so had to stay indoors with the door closed. We stayed for 10 days but they only give you one small little bar of soap and one packet of shampoo for 4 people!
Very clean, good location, great staff, very family friendly
The most charming hotel, I've ever been. The whole atmosphere is fascinating, friendly and also romantic. The location is the best to discover the city and feel yourself as local people...just few steps from the Cathedral, in the heart of Ciutadella. Owners and staff are very kind and helpfull. I highly recommend this hotel...especially for those who loves unique experience.
excellent location in historic centre friendly helpful staff quiet comfortable room locally sourced breakfast need to be fairly fit as access is via slippery cobbles in the wet and there are steps only in the hotel no lift but you would expect that in such a beautiful building
Charming Hotel with a romantic carachter, staff very kind but they could give more information about the hotel facilities (iacuzzi, terrace etc..) , very clean and a perfect location for a stay in ciuatadella and for a beach holiday. Breakfast excellent !
A very pleasant little hotel. We were very comfortable an enjoyed it very much. Pesonnel is very attentive and friendly.
The decor was beautiful, the personnel was very friendly and the breakfast was delicious! I highly recommend staying here while in beautiful Ciutadella!
the location ix excellent, right atop the sea. Large swimming pools, fully equipped gym, tennis courts, other sports courts. Room is small and amenities antiquated, the TV in the room is small and old. Bed sheets are changed only after you request them to be changed. Air conditioned was working but not cooling much. Food at breakfast is veru basic only, management seems to save every penny they can.
for a 3 stars hotel, breakfast was not very good: orange juice tasted like fanta. hot chocolate like water. bread was dry. cereals were cheap.... welll, it was poor quality.i did not like the fact that i've been put in the room 510 just next the the elevator machines and that people were surprised that there was noise (it must be the same noise since 30 years, no?). then we've been sent to a room where the heating did not work (room 1011). weplayed billiard and some balls were missing. however, it was clean, people were nice.
Being a customer that visited the hotel last year, I received all kind of attentions
relaxation entertainment cold food and not much choice
Very high standards for a 3 star hotel. Very well maintained Pool was too cold
Quality vs Price was Very Good View
Reasonably priced and good location for our purposes bar closing at midnight and only one late night bar nearby. seems to cater more for all inclusive customers which has been a recent introduction having always been half board or bed and breakfast
I liked the location. It is a beautiful place and close to town. I thought the buffet was excellent for the value. The rooms were a little outdated and basic but a good size with a balcony.
New clean towels every day Houskeeping/cleaning is far below the standard you should expect.
i booked the hotel believing that it was situated in Ciutadella, however it was actually in Cala n Bosh. It even states on the front of the hotel that it is in Cituadella, this is very misleading. the hotel was full of children on a week when children should be at school. it also appeared that this hotel was really geared towards families as was the resort itself. this was a major frustration and disappointment.
I really enjoyed my stay at the hotel. Food and entertainment together with friendly staff and excellent accommodation made my holiday very enjoyable. I would like to take this opportunity to say Thank you to all at the Aparthotel Paradise Club & Spa and I will be recommending it to all my friends
Localization Very bad price/quality relation; bad food (dinner buffet) and unconfortable accomodation (ex: bed mattress very, very bad shape)
Very good value for money. Fairly basic apartment but fine for two people wanting independence and some space. We asked for a quiet location and no. 2 in block A was good. Very honest staff. My husband left his phone one day and wallet the next, in the apartment, and they were there when we returned. I think it was would be a great place to take kids. It is not near the beach. The rocky coastline next to the complex would be impossible for swimming or sunbathing. However the pool area is good.
good location nice and quiet with wonderful sea views. check out on the last day was at 10.00 am which we found too early, we were told there were showers to use, however there was just one shower in the ladies and mens toilet that was used by people using the swimming pool which we found quite appauling for a four key hotel.