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We enjoyed the quality of the suite Staff at breakfast were did not smile and standards of customer service varied
everything was excellent. the staff was very friendlyand always there when you need anything. even a birthday cake and present as a suprise.
Excellent hotel in a quiet location. Fairly small, even in the middle of the Holliday season, the hotel was very quiet and relaxed. The buffet was very good, didn't even bother to go to one of the al la carte restaurants. Staff was very friendly, and very good with children. Excellent price/value ratio, highly recommended.
Clean room, great food and location. Would recommend to friends and family. Will stay again for sure. Staff in dining area could have been friendlier.
Everything was excelent.
Just Perfect : food, buffet, staff, spa, .... Can't wait to go back
We had sea-view room - 2nd floor. The hotel is situated on the beach and one can see/hear the ocean all time. Very relaxing, quiet (if not a family with a crying baby is next to your room) comfortable and "close to nature". The staff was very friendly. Excellent SPA and very good food! In August- rather noisy (many small children and crying babies!!). in winter- much more quiet! The beach is rather small (however sandy), but one cannot go to the ocean (rocks) and swimmimg is at all not possible . The shuttle to the "Grand beaches"- only 3 times/day. For 5 stars hotel- it should be min.every half an hour.
The food. This hotel was not as stated on the descriptions/websites....In my opinion not for children,rooms have too many danger points,pool area not adequate for a 5star hotel.
Beautiful hotel, friendly staff, great food etc. We had a great holiday at Gran Hotel Atlantis Bahia Real!!
Den lugna och sköna atmosfären. Närheten till centrum med bra restauranger och affärer. Poolen kunde varit något varmare.
centralt läge, frukost,köpvärt saknade wlan
Bra och trevligt läge på både hotell och rum. Bra med affär och poolbar Inte illa, men en restaurant för kvälls mat hade kanske varit bra.
Lungt och trevligt Dålig stoppning i möbler vardagsrum. Jag fick fast pris från Booking.com
bra läge i förhållande till den gamla stadskärnan, lugnt och rent kring poolen bra och stora pooler. inte renstädat ordentligt, fett kring spis och dammigt på ytor som dörrar och annat. Kunde vara lite blåsigt beroende på läget på udden. Kattor kring poolen. Inte så trivsamt med bar och nöje, llite ålderdomligt, Happy Hour mycket sent på kvällen, Kort tid som poolbaren var öppen, Lågsäsong?och visst har ni bokningsavgifter, det hade blivit billigare om vi bokat själva
Ett mycket fint familjerum. Ett bra planerat hotell med flera pooler, lekpark och bra varierad mat. Inget som vi direkt tyckte illa om, men vi saknade en lekhörna till barnen i anslutning till matsalen.
Barnvänligt all inclusive altyernativ Utan barnperspektivet - för stökigt
Närheten till hamnen och de trevliga restaurangerna
Hotellets personale var meget hyggelig. Nærheten til sentrum. Hotellet er nylig restaurert og rommene har nytt og moderne interiør. Lite eller ingen sjenerende nattestøy. bedre renhold på gulv og balkong
Lovely hotel, staff were great and the location was superb for local eating. No
the location was top class, the staff were very helpful and friendly and the accommodation and food were very good. nothing of note
it was clean and close to all the fun of shopping and the beach yes - it was very hot and could not get the air to work. there should at least be a fan.
Hard to sleep at night due to air conditioning not working. Just re-cycled air. A lot of hotels dont have the outside compressors running due to expence. I chose that hotel because I didnt read any reviews stating this. It should also be noted that all the rooms are the same size, a quadruple room just has a extra put you up bed in it.
good food,spacious room, receptionists very helpful conditionary air did not work.no elevator.no internet connection available.
a very quiet and relaxing hotel to stay in, it catered for all our needs after a hectic year of work ,lovely pool and garden area to relax in and will return for a other stay very shortly nothing dont change anything
Room was a little bit smaller then expected, everything was clean, located in the city center around all entertainments. Good food for breakfast. Pool area and equipment was a little bit old and not clean
very little A lot. Air conditioning practically non existant. No room service after 3.oo pm. No Lift. No help with luggage. Not 4 star.
The one thing was it was very close to the main centre The apartment was very hot all the time, as there was no aircon the bathroom was not in great shape was glad to be going home at the end of the week. there is alot more i could say won't recommend it to anyone. It did put a dampner on our holiday
We all liked it. Clean, comfortable and beautiful. no
I had my reservations about this place by the pictures and some of the reviews. When i got there it was amazing the apartment was a sufficient size and the staff were friendly.If you have children it is brilliant there are 4 thomas cook reps and they are brilliant with the children esp Meg and Lee. if you do not keep your sink in the kitchen plugged you will get cockroaches the best way to avoid them is by keeping the plug in.
very good value for money, basic but clean and pretty comfortable apartments, helpfl staff, good location not that far from the town center.
I found the staff in the Pizzeria, Boulevard and Pool bars very friendly and excellent at there job. reception staff need more training to be a bit more helpful and friendly
very clean room,helpful staff,animations,pool bar,good value.overall very nice hotel no wifi in hotel.food not that good.better go for steak to town.distance from beach
Good value for money hotel. Stayed as Half board and I was happy with the quality and the variety of the food offered. good prices for drinks (1.5 euro for Refreshements - 2 Euros for beer - glass of wine) Should add more sunbeds by the pool as all of them were taken early in the morning by guests towels..
We Booked Bed & Breakfast in Hotel. There was a great Variety of food available every morning with very pleasant staff on site to help. The Rooms were nice and Comfortable which were Cleaned every day and Towels replaced also if requested. One Minor Problem was couldnt get the fridge in our room to work and requested Maintenance Staff to fix it. The Repair Job was Logged by Reception Staff a few times but unfortunatly Fridge never worked up to time we checked out.
The hotel is situated in a quiet part of town within easy walking distance of both the beach and town (20 minutes - each). The staff were really helpful. Andreas - the restaurant manager went out of his way to offer alternative food on the few occasions we ate in the dining room in the evening. We do not eat meat or shellfish and he arranged for freshly grilled fish for us which was beautifully presented.The hotel and the pool area was very clean and the rooms are a good size. Our room overlooked the pool and had the sun all day long so we could even sit on our balcony and soak up the sun. On a couple of occasions there was a problem with the hot water, which was quickly sorted out.
It is a nice, cosy and rather small Hotel. Staff was friendly, breakfast was good (continental with combination of English breakfast). The location is a bit outside main city centre (15 min walking), but that does not change overall very good impression of the Hotel. For people with smaller children and without a rented car it may be better to use hotel in the city centre, though not necessary if you like walking. Swimming pool, for those who will not enjoy excellent sand beaches, is rather small.
Lots of privacy, very clean. The Villa was situauted at just a couple of kilometers of Corralejo. A nice little town with lots of shops and restaurants. The restaurant give you excellent value for money. Hiring a car turned out to be a good choice. The Island is compact and with a car you can easily travel around. We saw the whole island in 4 days. The Villa has a pool, but this is not heated. So during our stay in december definitly to cold for a swim. The staff told me they were thinking about heating the pool in the future.
Excellent location for north end of the island. The Villas Del Sol are very peaceful and staff are very accomodating. A good upgrade would be either air conditioning or at the least ceiling fans, as it did get very hot at night time in August
Poor, ageing apartments. Could do with a overhaul, windows didnt lock, rickety sliding doors. Toilet, didnt flush when we arrived, so I fixed it as there wasnt maintenance available. Not cleaned very well, and was very hot without aircon.
sun bathing and and relaxing by the pool mainly, sitting on the balcony overlooking the pool activitiy
The receptionists were friendly and competent they lost my pyjama!!!
Friedly staff, good pool, peacefull and nice garden, cleaning, good beds and kitchen If you are unlucky making your reservation you can have apartment which bedroom is beside the street. The noice of the the cars is terrible. It was rain in one day and we got inside water from the roof and doors. Friendly staff used towels. At the same evening the water line was out of order any hours. The possibility to watch the TV should include rooms price without extra fee.
Its close to all the amenities The fact that if you need to check out after midnight or before 8:00am you can't,
Insufficient hot water for showers. For a 2 bedroom apartment more seating in common area would have been good.
Nice apartment, enough space for two persons, and very collaborative personnel. Everything but the room is paid, and expensive. Ping pong, tennis court, TV...
Location great,food great,enough sunbeds,perfect weather..what more do you need ?
we really appreciate good food, nice pool and quite place tv and hairdryer were not free. ping pong and tennis equipment very old and almost broken. entertainment just for english people.