Hotell i Kailua Kona

Plus: Ocean front, pretty clean, very spacious apartment. Easy parking. Great location.

Minus: First place smelled like smoke. Clerk said she could not offer another room but eventually gave us another. It was musty smelling but at least no smell of smoke. Shabby carpet. It was someones vacation rental, not hotel room. Nothing wrong with that, just odd after booking hotel. Twin beds uncomfortable.

Plus: Great location a bit south of town (walking distance if you like walking). Beautiful location and views with a very nice staff. Very nice place to stay if you want a condo type of room with a separate bedroom, full kitchen, etc.

Minus: The pool is in a beautiful location but was quite cold. Others were using the pool which suggests it was somewhat usable, but we tried twice and just found it way too cold and DEFINITELY too cold for young children.

Plus: Right on the ocean! Full kitchen, washer & dryer in unit, lanai, TV with free DVD rentals. beautiful!!

Minus: The elevator was out for most of our stay.

Minus: Charge more than what I booked for.

Plus: We try to get away to Kona at least once a year. We normally stay at the King Kam Hotel, but they booked up over a year ahead of time to accommodate folks training for the Ironman. We found KBS on Kayak and booked it, knowing nothing about it. What a pleasant surprise! While it is a little outside of the Kailua-Kona village area, it's not really that far away, and we always rent a car anyway. The view from our beachfront unit was absolutely beautiful, and the unit interior was well-equipped. We would definitely stay here again.

Minus: There were a few minor problems with the appliances. The dryer didn't work very well, and the microwave didn't work at all. Also, there was a lot of noise during the day, with the adjacent unit being renovated. The resort agreed to waive their resort fee due to the inconveniences.

Plus: Great on-site employee service and attitude.

Minus: Cable TV a little confusing. Can't use guide on TV and paper guide is incomplete or inaccurate.

Plus: Everyone was super friendly and helpful

Plus: We arrived in Kona in the evening, having traveled for 18 hours. This was a perfectly good place to stay for the night before taking off for our circumnavigation of the Island. Clean, comfortable, convenient.

Minus: Breakfast was $22.95 a person - but there is a IHOP just up the street that suited us better.

Plus: Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.

Minus: charged me 250 fee for smoking on balcony when checked out，but they didn't warn me at all when I checked in.

Plus: It was clean, the staff was extreme helpful and warm. Nice reception. Hotel looked very nice

Minus: Bed was a very uncomfortable. Both myself and wife woke up very sore. i could feel all the springs, not a comfortable experience.

Plus: Super friendly staff. Very clean room. Great housekeeping staff. Comfy beds. Easy access to beach and pool.

Minus: Busy parking on luau nights (Sunday's/Tuesday's)

Minus: The windows don't block the light very well

Minus: Paid $300 for an "ocean front" room, which turned out to be facing the ocean but on the 2nd floor, partially blocked by a tree and by the roof of the first floor. The shower handles, are placed on the side of the shower so that if you're not mindful of where the shower head is pointed, turning the shower on will get you soaked. At least in room 201, there was no tub, which was disappointing. Save your money and unless they guarantee you a spectacular view of the ocean, just pay for a regular room.

Minus: we made reservation for a bed room with living room online. when we checked in, there was no living room. the staff at front desk insisted that the small table and a chair one foot away from bed was the living room. what a rip off.

Plus: My wife and I arrived at Kona around 9pm local time and the Courtyard was a convenient location in the direction we were going. We were not at the hotel long enough to fully appreciate. It was comfortable and was our first experience of Hawaii in the daylight. How could that be anything but great.

Minus: If we had stayed longer, the balcony view was of the roof and other balconies. You could strain your neck to see water.

Plus: Loved the rooms, location, the pool...except everytime we ate there we only saw our waitress once. Both times we had to get up and ask anyone how to pay so we could leave. I loved staying there, I just don't think I'd eat or drink at their facilities due to slowwwwwe services.

Plus: The staff was friendly

Plus: Nice location right on the ocean. Ocean views were wonderful. Easy access. Staff personnel were outstanding-helpful, polite, and super responsive.

Minus: Furnishings were a bit outdated but were just fine.

Plus: Nice room, great view.

Minus: Unfriendly staff, hidden fees. Charges $100 for room cleaning but this wasn't stated online.

Plus: Employees were great. Everyone working there were great.

Minus: Dirty, loud, old. Dirty: pool was gross, they put carpet down, the bottom of our feet turns black, my kids noticed it, then we checked yelp for reviews, it is dirty. Floors were wet? Gross. Cockroachs all over the place. Dated: built in the 50s still in the 50s. Noise: don't go to bed before the music stops, 10p sun-Thur, 11pm Fri and Sat. It sounds like the band is in the room at night, and the birds are in your room in the morning, 6am Don't stay here, get a VRBO down the road. Not worth staying here. Do not stay here. We didn't goto the luau, you can watch from the bar, and there were kids at the pool, that out shouted the luau, glad we were not paying for it. In room AC was bad, it was over my head and spitting water on me at night. We will never stay there again. Employees were great but didn't make up for the hotel's shortcomings.

Plus: We loved the view from the Balcony. It was very clean. It was a little dated but that's what gave it Hawaiian charm.

Minus: The room was a bit dark, but I think that was because we were on the 2nd floor.

Minus: Old and mold smell

Plus: Staff was great and extremely helpful

Plus: Close to airport and beach front

Minus: Very small pool

Plus: Great view and cozy rooms.

Minus: Shower was way to small you couldn't turn around with out being entangled in the cold shower curtain.

Plus: The grounds and location are excellent.

Minus: The staff can be a bit ambivalent. There is a huge difference in the quality of the rooms in the individual towers. The beds are just okay. This is NOT the Royal Lahaina

Plus: The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however.

Minus: The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.

Plus: Lovely location and great place to sit out and enjoy the view. Check in was very late due to delayed flight and woman was really warm and welcoming and helpful at 200am. Couple of the housekeepers were also really friendly and welcoming. Didn't have the buffet breakfast but it looked pretty good value for $20 and the coffee was good.

Minus: Rooms are really grimy, halways are filthy, daytime staff could give a stuff whether you are enjoying your stay or not. Won't stay there again, it is just a printing press for some outfit that does the bare minimum in upkeep and staff hiring.

Minus: Dirty and outdated. Charged extra for wifi and parking and had mold in shower.

Plus: Public spaces are great, loved the luau

Minus: The room was disappointing

Plus: I loved the architecture of this place and the staff was very accommodating in making sure we had a great view and a high floor. The waves were crashing below the lanai and made for a great sleep! And the view can't be beat! The restaurant/Mai tai bar is a hopping place (at least when we were there) and had great food and an amazing selection of tropical drinks to get you in the mood for the islands!

Minus: It seems to be an older hotel and is a little dated and worn, decor-wise, but the bed was comfy enough. Parking is a little confusing and costs10$/day as does wireless internet, but there isn't a resort fee. My att signal was nonexistent in the room but fine everywhere else.

Plus: Pool and game room for children

Minus: Lack of staff at front desk. Lack of trained life guards at pool. Will not stay at this facility again.

Plus: Excellent pool with slide; great for our 7 & 8 year old boys.

Minus: Some rooms called "oceanview" are a sliver of bay - really partial oceanview; lets just try to stretch it too much

Plus: Pool, cleanliness, comfort, view, things for kids to do.

Minus: Slow elevators, distance from Kailua town, pricey food and drink.

Plus: The location is beautiful. The staff was very helpful.

Minus: The hotel looks a bit tired and needs some TLC.

Plus: The resort itself is very nice. The pool is exceptional place to relax (not so much swim as it's shallow) but overall very nice. The view is amazing right along the coast too. The staff is wonderful and we even did some of the classes on lei making and such.

Minus: The property could use some repair. Our balcony chairs were completely worn out, the wicker broken and missing and this caused clothing to get snagged. The bathroom was in need of paint as well. Nothing that some attention to detail couldn't remedy quickly.

Plus: The hotel was very casual and beautiful. The cliff side was more impressive than your average beach front hotel. Our room had a beautiful ocean view and was very clean. Overall it was a great experience. Good for couple and for families alike. Staff was friendly and accommodating. True 4 star!

Plus: The grounds were really nice, it was cool to watch the manta ray boats in the evening, and the waves crashing on the cliffs at sunrise. The rooms were nice and clean, it was a really nice stay for the price.

Minus: Our ocean view room did have a glimpse of the ocean, but there was a parking lot and another building between us and the ocean and we really couldn't hear the waves from our room.

Plus: Cheap relatively speaking. Good ocean views.

Minus: Moldy smelling room. Guest service took 6hrs and 2 phone calls to respond to a simple task.

Plus: It is a beautiful resort, peope are very friendly.

Minus: The additional charge per day. Charge is for parking use of telephone etc. Don't use the phone and if no car why do you have to pay this? Plus then you get limited cleaning service but an additional $200+ is added to your bill. If you are paying the amout you pay for the resort, parking should be part of it . Bar at pool closes too early. No discount on activities for guest to do different tours, found that surprising. Usually you get at least 10% off if you book through the hotel

Minus: Parking and wi fi were supposed to be free. Charged me 30 $ .

Plus: Nice view and convenient location.

Minus: Poor service, old infrastructure, and food was not good.

Plus: Amazing location, beautiful grounds, friendly staff, soft sheets, the manta rays viewable from the ground floor restaurant at night

Minus: - The surprise $30 "resort fee" at check-in for wifi, the bottled water in our room, and a bunch of resort programing like hula classes - The dirty sink

Plus: Secluded private house on top of the hill, away from crowds and traffic. You are alone with the nature among singing birds and vast, almost tropical forest! Clean, spacious with your own private bathroom. Very welcoming staff!

Minus: One thing I would mention is the easy entrance door access or maybe even private door entrance. One time we thought we were locked out because there was another guest staying.

Plus: The view and quiet. Nice patio to hang out on.

Minus: The staff was combative when we asked for more towels and toilet paper.