Excellent location, friendly staff, the room is great (roomy, clean, nice lcd tv), esp. the beds, which are extremely comfortable (what they call "mybed"). Even though the price is not too cheap, we still find it's great value for the money.
The staff were very accomodating and the location was great The lifts!!
Nice location, close to city centre.
A great, clean, comfortable and central hotel and with free garage parking! Restaurant is well worth a try, also. Will stay again for sure!
Very convenient location to the old city, close to good restaurants, very friendly and knowledgeable staff .
the restaurant poor satellite TV
Luxurious room, friendly and helpful reception staff, good location Bar staff mostly absent and were not attentive
This is a lovely hotel in a lovely city. The hotel is in a great position for shopping and for seeing the sights of Dijon. I would highly recommend this hotel.
Know what to expect, expect Sofitels to be excellent! Usually have great resturants - Dijon's had an excellent one. The staff were very helpful..
Very clean. Decent pool. Strong WiFi in lobby. Reception switched us to a room that received the WiFi signal. Across the street from the gare train station. Walkable to sights in Dijon. Most rooms don't receive WiFi signal. Rooms are very small. We stayed July 2010 and there was loud road construction just outside.
The town was alive with a music festival, when usually Sunday nights are very quiet. Also friendly and helpful staff. Turning the power switch on, that just looks like another light switch was not obvious.
The location - this hotel was two minutes walk from the bus/railway station (which was convenient) and five minutes walk into the town centre. Shops and restaurants nearby. I requested on the booking form "A room with a view (if possible)" but was given a room with partially opening frosted windows. The room was gloomy and smelt of cigarette smoke. The 'view' was of the fire escape of the adjacent unoccupied building. I asked at the reception to change rooms, which they did. The second room was bright and airy, with double opening windows, small balcony and a good view. The breakfast was expensive for a cold buffet. €8.50
Large room; comfortable; staff very helpful Street noise
Very close to the city center. The hotel has no parking but the have and agreement and you can park 24h for 6.5 EUR.
Big room, friendly receptionist. Leaky shower, shabby breakfast room, broken coffee/tea machine at breakfast.
We apreciated the kindness of the staff and the cleanliness of our room. The only thing that we dind´t like is that the hotel is not so close to city center as we´ve imagined. It´s about a 10 min. walk.
This is a good hotel very close to the main train station - less than a 1 block walk. Also convenient to stroll to the historic downtown. The tram that circles the city stops right in front. Marvelously helpful clerk at the front desk. The breakfast is the bare minimum that one might expect.
Location to the Train Station. The furniture in the room had been updated but shame the walls were not painted, they looked cracked and dirty , plus mould on the shower door. Also the walls are so thin I could hear the person in the next room thinking!
Close to rail station and city centre. Hotel was excelent for the price. Nothing specific.
Comfortable room, good facilities The only drawback: the parking of hte hotel is in a different place.
The room was really good as it had been recently refurbished. It appears the refurbishments are taking place progressively through the hotel. Parking was easy to find close by althought that may be because we arrived on a Sunday. Annoying that while check in was advertised as from 3.00pm the reception did not open until 5.00pm the day we arrived.
Very good location with easy parking. Very helpful staff None
The location is very good The staff were also very help full. Ithinkthe breakfast Pricesfar to expesive and that makes you loose bussines from custmers who are alread your guests.
Staff very friendly and helpful.
We had a great stay! Dijon is a beautiful city and this hotel is just 10 min walk from the historical center. We stayed in a renovated level of the hotel (just 8 days after it was completed). The room was small but clean,modern and neat. Ask for the top level room, when you book. (They are renovating more end this year) The hotel owner is a friendly French man and he will answer all your questions and provide you with a city map. We took no breakfast -too simple to be worh 6 euro!
It was good value. Simple hotel, but everything was ok and breakfast was included. It was not easy to find a parking space nearby. 2nd floor was under renovation.
Upon booking, we requested a room with bath. We arrived at about 4 PM on a bank holiday and hotel reception was closed until 5 PM. When we returned later in the evening, the only room available was with a shower. This room had been renovated and was very clean, but also quite small and noisy. We requested to change rooms the following day and we liked that room much better. Renovated, quiet, with bath and a bit larger. We stayed at the hotel for 3 nights and thought it offered good value for money. Very basic (including the breakfast), but all fine if you take into account the room rate.
The price and the location The beds: the matrasses are very hard for the back; the rooms are extremely miniscule.
We stayed in a newly decorated family room, which was very clean, tidy and comfortable and a good size. The staff were very friendly and helpful with parking and supplied ample information about the town centre, restaurants etc. The hotel was situated in a pretty and quiet road but within walking distance to the town centre. I had a wonderful night's sleep there. There is nothing I did not like, but I don't think all the rooms have been decorated to this high standard (yet?).
this hotel is wonderful, and pascal is a gem. my room was spacious, clean, simple but almost modern in its design. brand new/renovated. probably could have paid much more for what I got. highly recommended
Staff very pleasant and helpful. None, except the weather!
Great location and friendly. The children liked the garden. The room was large and accommodated the 5 of us easily. No lift, therefore had to carry heavy cases to the very top of the building and given it was a spiral staircase made it more difficult. Also, the stairs to our room I.E. no. 21, were quite dangerous, particularly when you came out of the room. If it were an elderly person staying in the room, they may well have tripped.
special experience of the hotel with his old rooms reformed to comfortable rooms!breakfast was poor.car parking available for only 3 cars ! street parking possible but you must pay every 2 hours. free bus to the center of Dijon for everybody! rooms walls are so thin.
friendly staff. owner lady speak english.
Vey helpful, English-speaking owner. Nice breakfast. Easy walking distance from the center of Dijon, on a bus route from the satation. Comfortable beds, good sized room. Very tiny shower room (impossible to dress in)
Michele, very friendly and helpful, breakfast great, personal service good
An ok hotell in the middel of old Dijon and in walking distans from all the historic sights. We had a big loft room with 5 beds. The hotel is old and not in the best om shaps. The shower did not work and the rooms felt damp.
leaving, I was reading a book recently that described the slums of Barcalona and I now know where the writer got his inspiration The room that was too small to have a wardrobe, a toilet with a shower in it that was too small to include towels they had to be left on the chipboard shelf in the roomthe threadbare carpet on the old staircase , the broken banisters
Friendly, helpful staff.The public areas of the hotel including the courtyard garden were lovely showing off the age and history of the building. The family room which we booked was adequate in that it was big enough for the five of us with 3 single beds for our children. However it was in need of refurbishment and redecoration with old carpets a broken shower attachment and no shower curtain.
This was one of the nicest hotels I have stayed in during my (many) travels. The manager and her husband were so warm and helpful, this made a big difference to someone who travels solo. The other staff were similarly pleasant. Also my room was nice and quiet and comfortable. The location is good - only five minutes from the centre of town, but quiet, and close to a bus route to the train station. But the best thing was the friendliness of the place.
The decor in the shared spaces and the backyard bar-b-que gave the hotel a feeling of comfort. The kitchen was well equipped and there was a great boulangerie 2 doors up. The initial difficulty of getting in and out of the building as there is no one on reception between 12 and 2pm and access is only through access code. A few more instructions about access when booking would have been helpful.
The hotel is clean and the staff is kind A bit far from the city center more expensive compared to other hotels of the same level where we have been in France
Very modern, clean rooms. 10-15 minute walk to the historic centre.
More or less central, City-Ticket included, staff very friendly and helpful, room not too small, gratis parking. Interior fairly outdated and needs some renovation. Breakfast is not usual quality you will find in Mercure. Would only recommend if not charged full price. Otherwise you find reasonable and comparable room for less.
The restaurant There was no indoor pool as stated on booking.com and was the whole reason for us booking this particular hotel - so we were extremely disappointed.
Excellent Restaurant Rooms were dull and in need of updating.
Swimming pool was just the thing needed after warm trip Restaurant very costly
The location and the friendliness of staff
Good location, lovely room and wonderful staff None
My partner and I are vegetarians and while in France we found it very difficult to find any food that did not involve meat. However, the restaurant manager at this hotel was very sympathetic and arranged for a meal to me made that was not on the menu. Fantastic! The only complaint I have is that the room smelt slightly of damp.
Fräscha rum, trevlig personal och bra service i övrigt. Centralt beläget och rimliga priser.
Mycket trevlig personal, bra läge, snygga och rena rum.
Mysigt rum till hyfsat pris. Centralt läge nära stationen, vilket är viktigt för en tågluffare. Nej!
Personalen i receptionen var vänlig, hjälpsam och tillmötesgående. Läget var bra nära goda parkeringsmöjligheter. Frukosten helt OK Inget jag minns, så det var nog inget.
vänligt och sakligt bemötande av persomalen. Väl städat rum av glad och flexibel personal. Utrustning i rum och badrum har fungerat som det ska.
Great location. Amazing restaurant. Helpful staff. Quiet room Outlook from window
Please write at leastThe decor is very attractive and the staff super helpful by driving us to the train station during a strike.
The location-it's in the center I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room was a bit worn and it was difficult with a child to get upstairs as the elevator didn't go to the floor the room was located on. And also some of the reception ladies had a bit arrogant attitude.
nothing to mention
Good situation in the center of Dijon Hotel sart renovation, restorant was closed
The helpfulness of the staff. The central location. The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating. There were faults with curtains not well hung and not closing and the bathroom fittings were not all working. We did request a change of room and this was quickly done and the second and cheaper room was very good.
The staff were welcoming, the room was clean and very comfortable. The bathrooom was modern and very well equiped.
Excellent location and accommodating staff. The only things I didn't like were that the room did not have a comfortable chair to read in, and the bathroom wasn't supplied with soap. I like to sit up while I am reading, and not at a desk chair. And I don't like to wash with shower gel.
Bekvämt hotell med bra personal Nej
Hotellets läge var bra för oss som genomresande med bil. Köpcentrets butiker och restauranger håller god klass. Parkeringen var utmärkt och kändes trygg och säker. Frukosten var inte i den bästa vi upplevt.
Hotel staff was friendly and helpful. It was also very nice to have opportunity to prepare a hot tea at room. I tried to watch TV in the evening but it shew some text in French only.
Nice hotel, great location
Convenient location near to motorway. Ability to check in up till 23.00. Good level of service. Plentiful breakfast buffet.
The food in the restaurant was of an excellent standard. The hotel looked like a prison
easy to find and pleasant staff room very cramped with extra bed.
Clean room, comfortable bed, good shower. Breakfast adequate but i.e. no boiled or fried eggs. Perfect for a night's stay on your journey. Not as close to the highway as they make it seem. Pay good attention to the roadsigns and roadnumbers.
Clean, modern, quiet Nothing
Free WiFi. Easy to get to from the motorway if you are driving. Five minutes drive to Dijon town centre. Very helpful staff. The maid came in a bit too early and woke us up on the first morning! The bathroom is basic and small but does its job
Staff very pleasent and very helpful. room was warm, welcoming as was the large and very comfortable double bed. No
It was clean and convenient for the main motorway as well as being close to the town by taxi We went for breakfast in the morning which started at 7 am but at 7.45 they had no more eggs and when we asked if they could do more they simply said no! As we do not eat meat we didn't have much of a choice
Prisvärt, mycket bra läge och bra hotellfrukost för att vara i Frankrike Det borde framgå att två av sängarna i ett familjerum för fyra är mindre bekväma extrasängar med lakan och gamla trasiga filtar istället för påslakan.
Centralt beläget med närliggande P-hus (som var billigt). Egen restaurang med hög klass.