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The room was adequate. The hotel is close to the historical Altstadt and a fantastic shopping area. Driving to the hotel was frustrating. It wasn't easy to find, even with GPS. There are two elevators so long waits in the morning to get to breakfast or to check out. Staff speak very little English. The room
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
The location was perfect
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Attention to detail. Nothing to comment.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
this was my 2nd stay and the hotel, location and service is immaculate.
Mycket vänligt bemötande. Bra läge, bekvämt promenadavstånd till gamla stan.
Gångavstånd till city & sevärdheter. Dock liggger tågstationen ca 2 km från hotellet varför man bör vara beredd på att ta en taxi. Mycket bra frukostbuffé. Tyst område
Att det gicka bra att checka ut sent när vi i all hast måste lämna för att ta oss hem på grund av vulkanen och flygkrisen.
Rent, snyggt och stora rum. Servicenivån var hög. Allt utöver rummet var dyrt, såsom frukost och parkering.
Frukosten var i det närmaste överdådig, och personalen oerhört mån om vårt välbefinnande. Mycket bra hotell!
the breakfest and the chocolate for child The bed is not comfortable.
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
Quiet, comfort, situation, restaurant, facilities.
Room was spacious and very nice. Breakfast was expensive.
Best hotel we have ever stayed at. Quality room and service.
the stuff and the place
staff was excelent, and the room very comfortable and clean
everything was ok see above
Our room was fabulous & the staff were very helpful.
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
Trevlig personal, lite lyxigt men inte påträngande. Bra frukost. Flera olika matställen. Fantastiskt centralt läge. Duschdraperi skulle behövas. Frukosten någor dyr.
Frukost och mottagning samt personal trevlig och informativ Internet priset för högt hos andre hotels i tyskland ingå detta i priset
Ja, behandlingen när vi skulle checka ut. Då jag aldrig använder pinkod till mitt mastercard och det var det enda sättet de kunde ta betalt på krävde personalen att jag skulle skaffa cash, vilket jag motvilligt då försökte, barar för att upptäcka att det var helgdag i Sachsen den 18 nov. Vid det laget var jag minst sagt upprörd och försökte att ändå få betala då jag kunde uppvisa såväl pass som andra id-handlingar. EFter mycket om och men var det en annan i personalen som ville försöka med en annan typ av maskin och då funkade det att jag kunde skriva under. Tyvärr lade hela denna situation sordin på vår annars så trevliga resa. VAd hade hänt om det inte hade funkat med den andra maskinen? Det måste finnas fler alternativ för betalning.
Mycket hög standard till rimligt pris.
Charmig och vacker, historisk byggnad. Litet, personligt hotell. Hotellet var något slitet. Anser inte att det är ett 5 stjärnigt hotell.
läge, rent, prydligt, frukost, rumsstandard, storlek, bemötande i receptionen, diskretion, mycket snålt tilltaget frukostpaket vid tidig avresa - ynkligt från ett i övrigt så utmärkt hotell.
Planlösning på rum och badrum var mycket bra. Läget i gamla staden var perfekt.Många restauranger samt bra shopping
The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable. I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.
The best Hotel I have been on for long time. all was perfect.
The very big size of the room (standard room), the bathroom much nicer than on the pictures, the overal quality and comfort of the room. Breakfast was OK and included.The staff was helpful always. The room is very nice, but there are no other services/facilities that you would expect from a 5 star hotel: lobby, pool, sauna, spa....despite that I still recommend the hotel
Staff was very responsive to needs Internet use is not for free...we assumed it was...should list internet access rates!
Outstanding, we'll be staying at QF again. Everything was excellent.
the female reception staff very helpful breakfast veru good room 312 beautifull thanks to upgrade the bar
Very nice and big rooms (had room no. 105), very comfortable beds, reasonably sized bathroom (bathtub and shower are separately), breakfast room on the 6th floor, possibility to sit outside, breakfast buffet offers a good variety. Great location, right next to the Gedaechtniskirche, easy walk to the train station (about 10 to 15 mins). n/a
The location is exellent and the hotel itself was modern and clean, with all what you need. Very friendly staff. No place to eat or possibility for room service late in the evening.
clean and nice room, friendly staff, great location...
The design of the hotel, rooms perfectly clean, wonderful bathroom with L´Occitane cosmetics, parking, location of the hotel. Everything was just perfect.
Läget, parkering Dyr frukost, tveksam aircond
Centralt, nära till kommunikationer, nära till frukostalternativ och butiker. Utmärkt läge för att se Dresdens sevärdheter. Bra och bekväma rum. Frukostpris 17.50 Euro i saftigaste laget.
Närheten till centrum. Bilparkeringen.Frukosten som var vrd sitt pris.
Ein ausgezeichnetes Frühstück, ruhige Zimmer mit Blick auf den gepflegten Innenhof, hilfsbereites Personal. Die Nähe zur Altstadt. Tiefgarage ein Plus nej
the staff were excellent and the room very comfortable this is the 21st century and hotels should have a business centre and or WI FI access through all of the hotel.The Bulow lacked this facility.
The size of my room, the fact that it had free internet..
saknade aircondition och safeskåp
Läget och utsikten var mycket bra. Nära till parkeringsplatsen. Snabba hissar.
Tillmötesgående hotellpersonal. Läget på hotellet är bra, då det är nära till stadens sevärdheter.
Allt var utmärkt sevärdheter, utsikten från Hotellfönstret, lätt att parkera bilen rimlig kostnad gångavstånd till Kyrkor torg restauranger ja allt. Absolut inte
,högt upp bra utsikt ,bra frukost nära till parkering och city,nära till floden Bodde på 1:a våningen låg bland kontorsrum ,väldigt varmt på rummet
Rummet var utrustat med AC. Frukosten var mycket bra. Hotellet låg bra till samt det var lätt att hitta parkering.
Närheten till sevärdheter m.m. stannade bara en natt. Att man tar 13 Eur för en frukost som inte såg allt för exlusive ut, tyvärr tackade vi nej till ett sådant erbjudande.
the room was of a good standard,plenty of space and excellent bathroom. the room was warm the air-conditioning was not good.
All the times I have stayed in this hotel, the staff wasn't particularly friendly, I don't like to stay in a hotel where I'm someone to give the cold shoulder to... I also consider the parking and the internet available too expensive. As the internet is such a necessary resource right nowadays, it's about time to have it for free in the hotels.
The room was very spacious. The lounging chair in the room was a good touch. The curtain in the room was ridiculously thin. I was waken by sunlight at 6.30am every morning. The room didn't have any written hotel information, i.e. restaurant, gym etc
Loved The Breakfast, The fact you could open a window was wonderful. Loved that an actual person made the wake up call. Beautiful front desk people. Everyone had a smile and very helpful The Gym was so-so and I didn't like that they charged for parking or you had to park on the street.
Very efficiently run, breakfast service (quick clearing of tables etc) good, staff friendly Location not so good, tram stop not near enough! (not your fault), Worst thing was the smell of stale food that greeted us on arrival in the evening.
Nice room The airco did not work, it was 35 degrees in the room. They new there were problems but still gave us the room. Reception did not speak English on the phone, in person they did not believe me but came to check and then admitted it and we had to change rooms at 23:30. No upgrade, no apolgies.
air conditioning did not work; 10 EURO parking fee was unreasonable with ample unrestricted parking in front of the hotel; swimming pool would be nice addition to sauna.
Good hotel stuff, nice clean and fresh hotel. Few kilometers from city center fully compensated by tram, which stopping just in front of hotel. Alternatively - walking to center takes around 30 minutes and can be quite interesting as you passing quite nice Neustadt district. I would say 14 euro for breakfast little bit too much, but "c'est la vie" Alternative option is McDonald 30 meters from hotel: )
Hotel's design, state of the facilities, quiet air conditioner, size of the room, helpful receptionist (male). 1.The receptionist's (female) pretentious, "posher than the Queen" attitude. 2.Extortionate price of the parking under the hotel (given that the hotel is not even in the center of the city and parking on the adjacent street is free). 3.Extortionate price of the breakfast (given that the children have to pay as well). 4.Consumable items on the table in the room turned out to be chargeable, pulled out of the minibar to tempt guests. Bad practice for a 4-star hotel. NH Geldrop (in which I stayed later) was much better in that matter, as they at least had teabags and a kettle as a courtesy.
We were travelling with a baby and the hotel supplied a real cot with bedding and a childrens wash kit for no extra charge, which was nice as were used to travels cots and a blanket if were lucky. Plus the hotel had aircon which was a blessing as it was nearly 40 degrees outside!
Location of the hotel is a little out of the way, but with the tram system just a few blocks away, you can get to anyplace in the city easily and very inexpensive. Lack of any places of interest in the immediate area.