the staff were super friendly
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
value for money, breakfast, rooms far from historical center
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
Parking facilities. Convinient for beach, resturants and city centre
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
The location is great, right on the beach.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
Att hotellet ligger mycket nära en mycket bra golfbana vars greener var i fantastiskt fin kondition. Att det enligt receptionist inte fanns rökfria rum trots att vi på internet hade angett preferens för sådant. Det är otrevligt och opraktiskt att bara en icke tättslutande svängdörr av glas skiljer toalettrummet från sovrummet. Faktiskt ociviliserat. Högljutt slammer i dörr mellan korridoren och trapphus, även mitt i natten. Borde lätt kunna åtgärdas.
Närhet till strand och golfbanor mm. Att det kostade väldigt mycket mer med allt som inte ingick
Very helpful and informative young man on reception. Room clean and with good bathroom. Great location. Old traditional house that reflects original style etc.
Excellent location - walking distance of everything- traditional hotel simply furnished but had everything we needed for a short stay.
Central, tidy, clean, functional The computer couldn't be used until after 11am.
Helpful staff and modern hotel
Good location if traveling by train to other places. My concern is walking back at night because of the location--not bad but people not familiar with the area should be careful at night. More could be done on the parking situation.
The owners are delightfull and can't do enough to help. The hotel is a lovely old building in the centre of town. The advertised parking is not at the hotel but 2 streets away, we had problems finding the hotel because the road that it was situated in was closed to traffic, only for the 3 days we were staying!!!!!!
The town El Rocio is like taken out of a Wild West movie, it has to be seen to be believed. If going to Donana don't miss El Rocio! Casa del Regidor was also a real surprise, classy, beautifully decorated rooms and bathrooms and in the centre of town. A real treat!
The people were welcoming, answered questions and gave good tips on restaurants and driving directions. The breakfast was varied and substantial. Our room was big with a little sitting room. The building is from the 16th Century. Beautiful!
Small Hotel, personal service, beautiful old building, handy location
The hotel is very clean and comfortable, and the staff are extremely helpful and friendly. I feel that this hotel is very good value for money and would definitely recommend it to friends and relatives. The only slight drawback is the lack of car parking facilities in the immediate vicinity of the hotel, but in my opinion this is outweighed by the lovely building and helpful staff. I will definitely use this hotel again.
Bra service, presonal, renot och fint, centralt. Skulle önskat mig mer av frukostbuffen, lite snålt tilltagen.
Hotellet har en positiv och välkomnande generös atmosfär. Stora välutrustade trevliga rum. Bra läge, nära stadskärnan. Priset kändes allför högt i förhållande till utbudet av sevärdheter och aktiviteter som finns att tillgå i staden.
Närheten till färjan (restid 30 minuter) över till Cadiz gamla centrum.Trevlig takterras med pool och fin utsikt.Bra frukost. Fint nyrenoverat badrum. Förskräckligt hårda sängar. Äldre inredning och heltäckningsmatta.
Trivsam atmosfär och trevlig personal. Ett fräscht hotell, tyst och lugnt, med en rikligt tilltagen frukostbuffé och ett bra läge. Inga synpunkter
Det låg på bra avstånd från både bussar och strandområde med bra restauranger. Frukosten skulle kunna vara mera varierad. Det fanns saker på menyn som man inte kunde få ex. yoghurt naturell m.m.
Bra korrekt service/hotell-personal. Bra information om begivenheter.
Ett bra hotell nära stranden och bussar och restauranger. Trevlig personal. Rent och snyggt. Nej
Mycket trevlig och hjälpsam personal. Bra priser.
Bodde bara där en natt av 13. Så kan tyvärr inte ge en så bra bild av hotellet men det kändes i alla fall helt och rent det jag såg. Besök ej tillåtet.. var som på ett sjukhus. Besökstid på en timme endast under eftermiddagen. Annars skulle de ta ut en avgift. Hade övernattning skett så hade jag förstått detta helt och hållet. Men avgift för att en vän skulle stanna längre än en timme? Kan även säga att jag informerade personalen om att min vän hade egen lägenhet inte långt ifrån hotellet.
Mycket bra frukost. Centralt läge
Närhet till gamla delen av el puerto de santa maria.Kultur. Hotelets historik, fantastisk interiör. Förstår aldrig varför hotelpersonalen var så kyliga och distanserade??! Inte ett leende! Rummen var inrökta och utan balkong, mycket lyhörd. Personalen talade dåligt engelska och med sin atityd bidrog till att vi kände oss osynliga som gäster. Det var mest spansktalande gäster som prioriterades. Fick inte rum med balkon som vi hade önskat.Blev informerade om; För att vi ska få detta begärde receptionisten 25 euro extra per rum!?
Bra läge, till restauranger och sevärdheter. Boende i historisk miljö, rymligt rum med stora sängar och stort badrum. God frukostbuffé. Bra garageplats under hotellet, lätt att stanna utanför vid ankomsten.God valuta för pengarna. Liten gammalmodig TV.
Vackert hotel Røkrummen stinker (som førvæntat) men nær man har bestællt røkfritt var det inte så himla kul....
Hotellpersonal är professionela och effektiva med bra språkkunskaper. Stort och fint hotell, dock själva byn var lite besvikelse. Hade bröloppsfest och var lite högljud, med slutade vid ca 24 så det var ok
Utmärkt bra hotel, centralt med närhet till den långa strandpromenaden, buss alldeles utanför, utmärkt rum, parkering alldeles utanför lite mager frukost
Trevlig personal. Fina rena rum. Bra läge ur trafiksynpunkt, bara lätt störning av den mycket intensiva trafiken på huvudgatan. Frukosten var i tråkigaste laget, inget pålägg , bara en marmeladpaket och plastinslagna sockerkakor. Personalen är dåliga på engelska.
Bra hotell till rimligt pris och hyfsat centralt.
Det var läget som var centralt, men lugnt.
Relax and budget
The rooms and facilities including the different swimmingpools were very good. Also the location is perfect with only 1-2 minutes drive to a fantastic beach. They should have better wireless internet connection. We had to use a cable in the room. Only staff working in the reception spoke/understood english.
We visited the hotel for my wifes 60th birthday - we could not have wished for a more perfect setting. The bedroom was large and very comfortable. The staff friendly and attentive and the gardens were magnificent, The food was excellent and good value for money. We will certainly stay there again and would recommend it to anyone who wants somewhere special.
vast room, very comfortable, with very good quality for money. services and staff of very good level just a little bit difficult to locate
Everything, it was an excellent hotel, with a huge and comfortable room. Real value for money. Excellent hotel stuff, especially the receptionist.
The hotel is a bit 'strange', in the beginning we felt like we were all alone, but then it seemed that there are also appartments with a very large pool. Rooms are spacious, but beds are hard. Large bathrooms. Nobody explained us anything, so we checked it out ourselves. Personnel is not really friendly, especially at breakfast. Airco was broken for three days and same period they asked us to shut windows during night because of fumidation of gardens. Strange timing. Hard beds.
All of the staff were very helpful. Hotel was comfortable and food was very good Rather a long way from the old town. It took and hour each way to walk
peaceful/ good food/excellent service/good value no
enviroment, flowers, garden, pool little expensive
Very nice apartment. The heated swimming pool is fantastic.
Location and quietness, but most staff not to co-operative except two ladies trying to assist really. service has room for improvement.no internet connection in public place.access to spa only by extra payments. sun chairs packed away in evening but not easily accessible in the morning
layout & facilities could be a little cleaner
The staff provided excellent service and were always willing to help. Nice weather and great beaches
We liked the layout of the apartment, the quietness and the area. We did not like having to pay 6 euros for the use of the indoor pool, in view of the price of the apartment. Some of the features in the apartment were old (fridge) or broken (safe) and had not been fixed/replaced.
- good standing and nice design
Apartment location & accessability to the swimming pool distance from main town
Quiet and clean Staff was a mighty cold although helpful
Spatious rooms. The SPA is good but could be better. The included buffet breakfast was very good Many drawbacks here. Before going you should really ask yourself if there is a real need for going far from everything else and spend all this money. The apartments are big, but very poor refined. The hotel staff (low season?) is slow (30-40 min for a checkin/checkout) and poorly trained. The swimming pool is little but if you want to take a sunbath, be sure to have your spray for flies and mosquitos. Check carefully the door handles as you could be trapped in your bath for hours...
interesting building design very helpful,kind, pleasant staff.the hotel was exceptionally clean. no
Very impressed by the interior, good information from the reception, good rooms, View from the balkon good be better, good breakfast.Easy acces to main roads. View from the balkon good be better,
Clean hotel, lovely staff, nice sized bedrooms, relaxing pool area and great location -very close to the beach.
The quiet residential area where the hotel's situated, very close to the beach and the promenade. Quite a stroll away from the centre and difficult to access if one doesn't have a car.
Friendly staff No facilities for making tea or coffee in the room. Although describded as an apartment hotel many rooms are no equiped as apartments. The hotel is nearly impossoble to find
The staff were extremely friendly and very accomodating. We were travelling with two small children and it was an ideal hotel for us with plenty of space in the bedroom, with a fridge and hob also in the room. A very enjoyable stay.
Excellent attitude and very helpful staff. Very quiet relaxing atmosphere. Very spacious rooms.
made to feel at home ,and we where important to the staff no
Very helpful staff, room design. Not really a dislike, but travellers should be made aware that English is not spoken by staff at this hotel. The staff made every effort to assist and we got by with a little "spanglish"!
Spacious and clean. The staff was very helpful especially at the breakfast. Difficult to find even with a GPS.
Excellent service, excellent staff at front desk and resturaunt, easy parking, easy internet service, clean rooms, perfect for the price. Will return again and again.
The hotel was small and friendly. The spa pool was not open until late in the morning and closed when I arrived. However it was comfortable and quiet not being in the main area and parking easier. Pool not open when I wanted.
Good basic hotel, good value for money Too far to walk to town centre
Also good location - about 15 min walk to town air conditioning did not work as well as it should
no hastle staff but there when needed. Breakfast was a bit hit and miss, but it was a Sunday and quiete
A relative nice decoration. loud doorclosing. bad acoustic isolation. price difference in invoice and booking.com ( later arranged ) Nothing special
1. Design is nice. 2. English-speaking reception staff. 3. The parking was available 24/7 through the guest card. 1. Conditioner was working pretty bad, as if not cooling (and we had a plenty of rooms to compare with that week!) 2. elevator was very far which is a problem if you have much luggage 3. parking was rather small (though empty at our time). 4. the hotel is very far from Cadiz (20 km or so), and far from the beach if you go by foot.
Beautiful, comfortable rooms. Staff was friendly and helpful. Good spa facilities and prices. Restaurant and room service prices were excellent. Amazing value in off-peak season. Being a good 15-minute walk from the town centre tends to discourage heading out - that said, the hotel was so comfortable that we didn't mind staying in all that much.
The service was excellent (everyone from reception to the bar and cleaning staff), access to the Internet in the hotel was handy. The position was ok, but not great. Using the phone in my room was incredibly expensive, maybe they could consider displaying call rates?
Helpfull staff and good value for money , I would use it again location, it was a 15 minute walk to the town centre
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
Motsvarade mina förväntningar beträffande läge och komfort
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.