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Vackert hotel Røkrummen stinker (som førvæntat) men nær man har bestællt røkfritt var det inte så himla kul....
Hotellpersonal är professionela och effektiva med bra språkkunskaper. Stort och fint hotell, dock själva byn var lite besvikelse. Hade bröloppsfest och var lite högljud, med slutade vid ca 24 så det var ok
Bra läge, till restauranger och sevärdheter. Boende i historisk miljö, rymligt rum med stora sängar och stort badrum. God frukostbuffé. Bra garageplats under hotellet, lätt att stanna utanför vid ankomsten.God valuta för pengarna. Liten gammalmodig TV.
Mycket bra frukost. Centralt läge
Närhet till gamla delen av el puerto de santa maria.Kultur. Hotelets historik, fantastisk interiör. Förstår aldrig varför hotelpersonalen var så kyliga och distanserade??! Inte ett leende! Rummen var inrökta och utan balkong, mycket lyhörd. Personalen talade dåligt engelska och med sin atityd bidrog till att vi kände oss osynliga som gäster. Det var mest spansktalande gäster som prioriterades. Fick inte rum med balkon som vi hade önskat.Blev informerade om; För att vi ska få detta begärde receptionisten 25 euro extra per rum!?
enviroment, flowers, garden, pool little expensive
Location and quietness, but most staff not to co-operative except two ladies trying to assist really. service has room for improvement.no internet connection in public place.access to spa only by extra payments. sun chairs packed away in evening but not easily accessible in the morning
Spatious rooms. The SPA is good but could be better. The included buffet breakfast was very good Many drawbacks here. Before going you should really ask yourself if there is a real need for going far from everything else and spend all this money. The apartments are big, but very poor refined. The hotel staff (low season?) is slow (30-40 min for a checkin/checkout) and poorly trained. The swimming pool is little but if you want to take a sunbath, be sure to have your spray for flies and mosquitos. Check carefully the door handles as you could be trapped in your bath for hours...
layout & facilities could be a little cleaner
Very nice apartment. The heated swimming pool is fantastic.
We liked the layout of the apartment, the quietness and the area. We did not like having to pay 6 euros for the use of the indoor pool, in view of the price of the apartment. Some of the features in the apartment were old (fridge) or broken (safe) and had not been fixed/replaced.
Apartment location & accessability to the swimming pool distance from main town
Quiet and clean Staff was a mighty cold although helpful
- good standing and nice design
The staff provided excellent service and were always willing to help. Nice weather and great beaches
Nära till de båda bästa sandbadstränderna. Nära gamla stan. Gångavstånd till det mesta som man kan tänkas vara intresserad av som storstads/eller badturist. Fri internet. Mycket god och varierad frukostbuffé! Supertrevlig personal! Stora breda sängar! Vad mer kan man önska sig? Till det hotellet återvänder vi gärna.
Bra service, nära till sevärdheter, nära till havet och stranden
Bra beläget på huvudgatan intill gamla staden. Fin strand alldeles bakom hotellet. Hotellet lånade ut badhanddukar fritt att ta med till stranden. Goda parkeringsmöjligheter i garage under hotellet.
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
Motsvarade mina förväntningar beträffande läge och komfort
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.
All of the staff were very helpful. Hotel was comfortable and food was very good Rather a long way from the old town. It took and hour each way to walk
Relax and budget
We visited the hotel for my wifes 60th birthday - we could not have wished for a more perfect setting. The bedroom was large and very comfortable. The staff friendly and attentive and the gardens were magnificent, The food was excellent and good value for money. We will certainly stay there again and would recommend it to anyone who wants somewhere special.
The hotel is a bit 'strange', in the beginning we felt like we were all alone, but then it seemed that there are also appartments with a very large pool. Rooms are spacious, but beds are hard. Large bathrooms. Nobody explained us anything, so we checked it out ourselves. Personnel is not really friendly, especially at breakfast. Airco was broken for three days and same period they asked us to shut windows during night because of fumidation of gardens. Strange timing. Hard beds.
vast room, very comfortable, with very good quality for money. services and staff of very good level just a little bit difficult to locate
The rooms and facilities including the different swimmingpools were very good. Also the location is perfect with only 1-2 minutes drive to a fantastic beach. They should have better wireless internet connection. We had to use a cable in the room. Only staff working in the reception spoke/understood english.
Everything, it was an excellent hotel, with a huge and comfortable room. Real value for money. Excellent hotel stuff, especially the receptionist.
peaceful/ good food/excellent service/good value no
Trivsamt hotell, härlig utsikt, härligt att bada i polen med utsikt över havet, Bra läge med närhet att promenera i gamla stan. Stressad personal i baren=dålig service. Dyr frukostbuffé.
Balkong med härlig utsikt mot solnedgången i Atlanten, snyggt och rent badrum och helt OK rum. Första morgonens frukost underbar, andra morgonen måste kocken ha haft en dålig natt för urvalet var mycket sämre. Gratis parkering på hotellets gård. Något sterila och dystra allmänna utrymmen men inget att bry sig om eftersom man ändå inte häckar i lobbyn... Poolen har sett sina bästa dar.
Hotellet är fint och frukostbuffén är underbar men vissa av rummen känns väldigt omoderna och slitna.
Trivsam atmosfär och trevlig personal. Ett fräscht hotell, tyst och lugnt, med en rikligt tilltagen frukostbuffé och ett bra läge. Inga synpunkter
Närheten till färjan (restid 30 minuter) över till Cadiz gamla centrum.Trevlig takterras med pool och fin utsikt.Bra frukost. Fint nyrenoverat badrum. Förskräckligt hårda sängar. Äldre inredning och heltäckningsmatta.
Hotellet har en positiv och välkomnande generös atmosfär. Stora välutrustade trevliga rum. Bra läge, nära stadskärnan. Priset kändes allför högt i förhållande till utbudet av sevärdheter och aktiviteter som finns att tillgå i staden.
Bra service, presonal, renot och fint, centralt. Skulle önskat mig mer av frukostbuffen, lite snålt tilltagen.
The location is great, right on the beach.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
Parking facilities. Convinient for beach, resturants and city centre
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
Cleanliness, Golf course and breakfast
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
Very helpful staff, room design. Not really a dislike, but travellers should be made aware that English is not spoken by staff at this hotel. The staff made every effort to assist and we got by with a little "spanglish"!
interesting building design very helpful,kind, pleasant staff.the hotel was exceptionally clean. no
Friendly staff No facilities for making tea or coffee in the room. Although describded as an apartment hotel many rooms are no equiped as apartments. The hotel is nearly impossoble to find
Very impressed by the interior, good information from the reception, good rooms, View from the balkon good be better, good breakfast.Easy acces to main roads. View from the balkon good be better,
The staff were extremely friendly and very accomodating. We were travelling with two small children and it was an ideal hotel for us with plenty of space in the bedroom, with a fridge and hob also in the room. A very enjoyable stay.
The quiet residential area where the hotel's situated, very close to the beach and the promenade. Quite a stroll away from the centre and difficult to access if one doesn't have a car.
made to feel at home ,and we where important to the staff no
Spacious and clean. The staff was very helpful especially at the breakfast. Difficult to find even with a GPS.
Clean hotel, lovely staff, nice sized bedrooms, relaxing pool area and great location -very close to the beach.
Excellent attitude and very helpful staff. Very quiet relaxing atmosphere. Very spacious rooms.
Also good location - about 15 min walk to town air conditioning did not work as well as it should
no hastle staff but there when needed. Breakfast was a bit hit and miss, but it was a Sunday and quiete
A relative nice decoration. loud doorclosing. bad acoustic isolation. price difference in invoice and booking.com ( later arranged ) Nothing special
Beautiful, comfortable rooms. Staff was friendly and helpful. Good spa facilities and prices. Restaurant and room service prices were excellent. Amazing value in off-peak season. Being a good 15-minute walk from the town centre tends to discourage heading out - that said, the hotel was so comfortable that we didn't mind staying in all that much.
The service was excellent (everyone from reception to the bar and cleaning staff), access to the Internet in the hotel was handy. The position was ok, but not great. Using the phone in my room was incredibly expensive, maybe they could consider displaying call rates?
Helpfull staff and good value for money , I would use it again location, it was a 15 minute walk to the town centre
Excellent service, excellent staff at front desk and resturaunt, easy parking, easy internet service, clean rooms, perfect for the price. Will return again and again.
1. Design is nice. 2. English-speaking reception staff. 3. The parking was available 24/7 through the guest card. 1. Conditioner was working pretty bad, as if not cooling (and we had a plenty of rooms to compare with that week!) 2. elevator was very far which is a problem if you have much luggage 3. parking was rather small (though empty at our time). 4. the hotel is very far from Cadiz (20 km or so), and far from the beach if you go by foot.
Good basic hotel, good value for money Too far to walk to town centre
The hotel was small and friendly. The spa pool was not open until late in the morning and closed when I arrived. However it was comfortable and quiet not being in the main area and parking easier. Pool not open when I wanted.