Bra faciliteter (gym/pool) och fräscha lokaler. Bra pris i förhållande till ordinarie pris respektive standard på hotellet. Att personalen ej ville ge information om vissa evenemang för att man själv tyckte dessa var dåliga. Denna person sa bara att detta evenemang (en karneval) inte var något att ha, och ville sedan inte prata mer om detta. Det är inte lämpligt i ett serviceyrke. Man gav intrycket av att staden var väldigt farlig att röra sig i. Vidare fick vi betala extra för att handdukarna ansågs väldigt smutsiga.
Comfortable room. Proximity to the waterfalls. The room was moderate in size and had no view and it was too expensive. For about UK£400 for dinner, bed and breakfast I expect a large room and a view! Poor value for money - I booked a "superior" room!
Its location is perfect, right in front of the waterfalls. The service is very kind and the hotel very beautiful.
Perfect location to view the Falls. The service from all staff was impeccable. Yes it is expensive, but the facilities and service are worth the price.
I found the hotel brilliant.The staff were amongst the friendliest and helpful I have come across in a long term.Thoroughly enjoyed my stay.In particular I would like to mention Rafaela on the Reception Desk for her efficiency and friendly manner, and Fabiana Arena Dias. His attitude and the way he always made us feel welcome was second to none. The porters unhelpfulness on our arrival. They only showed any interest in our baggage when it was time to take the bags to our room.
The view of the water falls just in front of the hotel is exceptionnal !! The rooms are very well decorated, comfortable and modern. The swimming pool, in the middle of the nature, is amazing. Wonderful location. The food is really not at the level where it should be, taking into account the quality of the hotel. For lunch, I ordered a chicken sandwich within grilled bread, the bread was at least 2 days old, and the bread was not grilled at all. The fries beside were really not fresh, really bad food !!
Everything, the location, the decoration, people, food and of course the surrounding
Position, space in the room and free wireless internet.
great staff, clean, concern for safety of guests, good breakfast
The helpful staff. I had to bother them a lot for different things and they were so patient. They couldnt do enough to help. Last day wanted to relax by the pool, unfortunately they were painting and loud music playing so had to move.
Location is very good, close to the downtown (walkdistance - 15 min). Staff are very frindly and the owner speaks portuguese, english, spanish, german...Breakfest is simple but fresh. The couple bed was a little hard.
Helpful and friendly but speak only Portuguese language No English speaking staff
Value for money Cleanliness in the room, it is in no way a four star hotel
food was great good location in town hotel lobby clean and informative room ciuol use some work
I had a very comfortable room with a nice view of the city. The hotel was centrally located in a safe area. There was nothing in the room that listed the hotel services or where anything in the hotel was located. Also, a bigger t.v. would have been nice.
Better than expected. European standars for a 4* hotel: Spacious and clean rooms. Nice common areas including a swiming pool. Copious breakfast The staff at the reception are not the nicest
Very nice breakfast room and nice pool Hotel room was very dated! Safe too small to fit a laptop in it. Too far away from sightseeing facilities
Amazing restaurant on the top floor, the food was incredible and came as a shock concerning where we were.
Excellent hotel, and very reasonably priced if booked through booking.com. Service at the sky restaurant was a bit slow.
On site there were avenues to book trip to falls, and shopping in argentina
Good location if you want to stay in town where there is something to do, rather than stay close to the falls.
Very relaxing. Staff very attentive and happy to serve in any way. Recommendable to friends and family and also for businees purposes. No
The swimming pool The washrooms need refurbishment, hooks were loose, many devices were broken, towels torn
The yard &pool & restaurant was good. This hotel was far from Iguassu fall.some of staff in reception were unfriendly &they had not cooperative.There wasn't exchange.
Läget, det ligger precis vid busstationen och en gigantisk mat affär. Vår AC på rummet lät som en flygplansmotor men personalen var väldigt villiga att hjälpa oss och städe genast upp med att byta rum... Restaurangen duger men imponerar inte...
Hotelet ligger nära till busterminalen och vi har sparat mycket pengar och åkte överallt med bus ist. för taxi. Vi har fått frukost kl.4 på morgonen före resan. Det var fantastiskt. Hörbarhet.
It has a great swimming pool, very big with sunshine on it into the evening. 10 minutes walk to the large Cataratas shopping mall with cinema and supermarket. To get to the Falls you have to take a bus to the central station then another bus to the falls. The hotel staff did not speak English very well, if at all, which is unsual for an international hotel chain as this is often why people trust chains more. The rooms are basic but comfortable. They have tv but only spanish channels. It's a bit far out from town. Ok for me as the walk was 10 minutes but not good for my uncle who is older and less mobile. He wlked it in 20 minutes but town is hilly for less mobile people. The best thing about the hotel was that after a hards days sightseeing you could relax by the massive pool and catch some rays.
The service at the swimming pool is poor. A few waiters and weak menu.
The hotel met our expectations in regards to comfort and service.
Cleanness, calm and kindness of hotel personell.
The breakfast was really good. The staff was extremely friendly and helpful. Very close to a fun Brazilian steakhouse. The place was under construction and didn't have a restaurant. The hallways are very noisy after hours even when construction wasn't going on.
That they include in my bill $ 33 per "aditional" person in my reservation. Finally I paid 2 "extras" person per each room reserved with yours.
Good breakfast, hotel is located close to the bus station.
It was very close to the centre of town and the Paraguayan border. It was easy to catch the bus to Paraguay. It was quite basic, but in a romantic way reminded me of the cheap holidays I used to take in my twenties. It was a little expensive for one so basic, but presumably it's tourist location accounts for this.
The staff were very helpful and friendly. It was also great to have the tour booking agency in the foyer.