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Restaurant,Bar, smoking allowed Late check-in
Great location, great staff Bed was too soft/old. We were in a double room and one bed was worse than the other.
I stayed in the Admiral Suite this time (my second visit to this hotel) as I wanted to have the extra luxury at a reasonable price. It was indeed all I expected and more.
Very Central, excellent for short break
I really loved the atmosphere in hotel and really kind an helpful staff. Room is very nice big and really clean. Breakfast is very rich with different kinds of food, for all tastes. I especially enjoyed dinners at "Winter Garten" restaurant with delicious food and really nice piano music playing in the background. You should visit the hotel coffee house, where you can taste the very best of hotel made cakes such as "Erzherzog-Johann-Torte" and "Wanda, Sacher-Masoch Torte" and many others really great dessert and coffee. I also recommend that you visit "Ernst Fuchs Bar" in the evenings where you can enjoy in various delicious cocktails and drinks, made and served by really nice staff. I'll be definetly back again and again.
It was my 3rd stay and I liked it very much, as before. Especially nice the Ernst Fuchs Bar, which is famous for good cocktails and a cosy refuge for smokers.
Excellent location, huge room, decoration. A little bit too hot in the room.
lot of space, no crowd, availability and silent
Läget var bra, mitt i centrum. Airkondition fungerade hela tiden, vilket inte alltid är fallet på alla hotell. Fina och stora rum. För att vara ett 4-stjärnigt hotell så var sängarna jättedåliga, bäddmadrasserna saknades. Har de inte råd med dem? Fick ont i hela kroppen pga att man kände resåren från sängbotten.
Tillmötesgående personal i receptionen.
Utmärkt centralt läge. Trevlig och serviceinriktad personal. Nej!
Detta var för oss ett "övernattningshotell" - men vilket hotell!!! De bästa sängarna under vår 14 dagarstur, Lund-GrossGlochner-Venedig-Wien-Prag-Lundresa och då var våra andra hotell INTE dåliga - men detta var i en klass för sig, typ Grand Hotell och Sheraton i Stockholm. Finns inget att tycka illa om på detta hotell. (Möjligtvis de orimliga priserna i barskåpet på rummet, MEN det är dom inte ensamma om.)
This was the best hotel in which I stayed for the entire time I was away in Europe for six weeks. The staff were incredibly attentive, and responded quickly to our every request/need. It seemed that nothing was too much trouble. The breakfast was well worth the money. I would say amazing! No it was just fantastic and I would recomment this hotel to anyone who was travelling and staying in Graz!
Excellent facilities; very large room well furnished; personal touches such as welcome card, complimentary welcome bottles of water; free wifi for laptop; friendly, helpful staff. Could not figure out how to use free wifi for iPhone. Euro 17.00 for breakfast is a tad pricey.
The overall impression is good, decorations are unique. the sanity is clean and people are helpful. Location is sound. Free WiFi is provided. No
Everything! My next trip to Europe will be based around coming back to this hotel for as long as possible! You won't find better value for money. The staff are amazing and the hotel beyond compare!
I appreciated the most the appropriate attitude of the personnel in the front desk ! Very helpfull, good communication skills, great english ! I stayed in a room at the first floor who's windows were facing the main street. Apart from the thick, opaque curtains they did'nt had translucent ones as well, therefore during the day you could not have natural light into the room . If you were to open the curtains the people from the street would have seen everything in the room, consequently you were forced to keep them closed.
The staff were very welcoming and always most helpful
Being charged 34euros for breakfast on top of the room rate means i will not stay at this hotel agian! Total rip off, sorry to say.
My Wife And I Had A Great Stay With You In Graz. We Will Recommend To Many. Love Your Staff. Keep Doing What Your Doing. Great Work.
Good location. Great wintergarden serving as a breakfast room. Difficult getting suitcases to the room with many steps and doors to negotiate.
Very pleasant and efficient staff. Excellent 'computerised' car park facility! Perfect position for city centre and noise not an issue. The original artworks and period furnishings reflect the ambience of Austria so well - a well balanced blend of modern facilities with traditional appeal. Well done, would definitely stay again.
Location, staff, room, the whole hotel as a concept nothing, it was as I expected
centralt, rent och tyst, rimligt pris
Centralt läge i gamla staden. Vänlig och hjälpsam receptionspersonal. Bra parkeringsmöjlighet i ett P-hus framför hotellet (när man väl hittar hit med bilen). Rätt bra frukost. Det är mardröm att hitta hotellet om man tar sig hit med bil eftersom hotellet ligger i en gågata. Hotellet är mitt emot ett par pubar som har hög musik till sent på kväller (även om det var en torsdag vi var där). På "booking.com" står det att "Ett barn under 6 år bor gratis i en extra säng." men det fick vi inte när vi väl kom till hotellet. För ett barn och en natt fick vi extra kostnad på 25 Euro.
att det fanna personal dygnet runt nej