Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Location Free shuttle Cleanliness Would stay here again Heard people walking upstairs most of the night Concierge gave me different answers when I asked the same question Long wait for shuttle boat
The building is fantastic and the room was very comfortable Venice is not famous for bellboy service, it's the second time we stay there and carry the luggage to our room.
- Clean. - Comfort. The Location.
not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.
I was a pleasant trip thanks to the Hilton. I received the best service. And has provided me a beautiful view of Venice. If you go to Venice, I will go back to the Hilton. Thanks for making my travel special. Thank you :-)
Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.
The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.
Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.
The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing. Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).
Staff were very helpful
Rooftop Restocking the room
The view from the rooftop bar was amazing For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.
Doing nothing for a week
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
comfort and design of the room,view breakfast is too expensive
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
The Terrace Breakfast
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Everythig was absolutely perfect!!!!!!!
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Location ... close to San Marco Square Service was poor. Room facing is poor.
When we were checking-out the money for our staying the hotel took twice from my credit card.
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Location was great. Hotel was beautiful.
fine hotel with fair price -
Läget var centralt, gångavstånd till det mesta, shopping, sevärdheter, reatauranger. Vi hade god hjä'lp av kvinnan som arrangerade biljetter, tai etc för gästerna. Sängerna var sköna, runmmen jättefina. Restaurangen hade mycket bra frukostbuffé och bra restarang standard på kvällen. Nej.
Utmärkt läge med närhet till Markusplatsen. Vi blev uppgraderade utan kostnad till en svit. Frukosten lite enkel
Rummen var litet men bekvämt, AC:n fungerade perfekt vilket var helt avgörande för vår upplevelse av hotellet. Badrummet var fräscht och stort. Vi upplevde heller inte hotellet som lyhört. Frukostbuffén var inte den mest allomfattande men god. Dyrt i baren, en läsk för ca 60 SEK.
Mycket hjälpsam personal i lobby/reception. Egen vattenhållplats. Vi fick ett fantastiskt fint rum. Personalen i matsalen, kändes något oprofessionella
Rent o fräscht rum, bra frukost.Trevlig personal. Nej!
Friendly, great service,comfortable room Difficult to find hotel
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
The hotel staff were cold and rude. The room service was very poor.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
Rummet var mycket bra, snygga möbler, bekvämt och ombonat. En underbar frukostmatsal med utsikt över Grand Canal. Mycket bra läge nära Markusplatsen och Vaporetton
Läget var bra och centralt. Anexets avlägsenhet som inte klart framgick av beskrivningen.
Hotellet ligger centralt bra, och är mycket enkelt att hitta till. Fantastiskt bra frukostbuffe, vänliga hjälpsamma människor! Inget alls! allt är bra!
Hotellet har det bästa läget man kan tänka sig, vi hade hört att man kunde bli störd av klockljud från kyrkorna men det var inga problem. Det var hårda sängar och kuddar samt inget täcke utan bara en filt.
Utmärkt läge och god service Nej
Läget, personal Giovani Nej
Läget, läget, läget. allt OK.
fantastiskt läge, mycket trevlig personal, nära till allt, i direkt anslutning till båttransfer.
Läget samt den trevliga personalen och atmosfären. Dåligt städat/dammsuget på heltäckningsmattan I rummet.
Hotellet är lätt att hitta och ligger bredvid en vaporetto-hållplats. Helt ok frukost. Inte prisvärt (även om vi fick specialpris) och lite stelt. "Grand Canal view" hade varit utsikt mot vaporetto-hållplatsen OM man kunde ha öppnat fönsterluckorna. Läget inte så bra som man skulle tro: det finns bara turist-krims-krams i närheten och allt är mycket dyrare vid Rialto-bron.
Läget framför allt. Engelska talades bra av de flesta Lyhört. Både angränsande rum och från gatan. Nattportiern talade dålig engelska
läget och att det var lätt att hitta. Bra personal. Mysiga rum Heltäckningsmattorna. Grönsaker på frukosten.
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
Fantastic hotel with a stunning location in Venice.
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
location,design,very friendly staff nothing
i like the design of the hotel and the staff were very friendly and very helpful No
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
Läget först och främst. Trevlig personal. Bra rum. Lite mer variation på frukosten, tex, brödet, frukten.
Att läget var centralt och att rummets inredningsdesign passade min smak. Frukosten var ok. Svårt att hitta till sitt rum och att vatten flaska erbjöds endast under första dagen.
utmärkt läge, nära till allt, prisvärt och bekvämt, fräscht badrum Nära nog obefintligt dagsljus, fönster mot tak med duvspillning. Anonymt läge i ett annex. Hård säng + kudde.
Vi fick bo i ett annex ett kvarter från hotellet. Man fick gå in i en liten gränd. Rummet var i och för sig bra, men det kändes mycket opersonligt.
bra läge, bekvämt nej
Mycket trisam miljö med en hjälpsam och vänlig personal På tok för varmt
Allt men i synnerhet mat och bar Att man ställer fram vattenflaska på bordet som får en att tro att det ingår
Läget är fantastiskt bra, med utsikt över lagunen och ett stenkast från markusplatsen. hotellet är lite väl mörkt och fyllt med massor av gamla dammiga antika saker.
Hotellets läge. Bilderna på internet gjorde att jag missbedömde rummet. Jag trodde att det var större
Miljön är fantastisk, personalen fantastisk trevlig och maten divine! Romantiskt, mysigt och fantastiskt bra läge.
Bra personal, bra läge nära torget o omgivet av massa butiker. Trevlig lounge och schyssta tofflor uppe på rummet :) Då vi skulle åka tidigt på morgonen fick vi "breakfast boxes" - tyvärr var dessa torftiga - kanske kan addera t ex en liten yoghurt till nästa resenär?
det är nära till alla aktiviteter och har en egen brygga för taxi.En fin frukost med bra personal. Matsalen har smutsiga gardiner.
Det bästa var hotellets läge. Mycket centralt och nära till det mesta. Hotellrummet var mycket litet. Blev nästan obekvämt trångt mellan säng och garderob.
Riklig frukostbuffé, mysig kanalutsikt från matsalen. Rent och fräscht badrum. Lugnt och centralt läge Några i personalen var ointresserade av mig som gäst med barn.
Hotellet bättre än förväntat. Mycket lugnt och trevligt och nära läge till Markusplatsen med alla sevärdheter och dyra märkesaffärer utan kunder. Tyvärr var restaurangen stängd för reparation men förhoppningsvis klar slutet av maj enl. uppgift från hotellet.
I liked the attentiveness and personal service which was given.Also the fact we were offerred an upgrade on arrival because our allocated room was not ready was a great bonus. Nothing
Excellent service by staff Room rate (price)
With the fear of Bed bugs these days, I was very concerned, before arriving, but once we arrived and went to our room my concerns were totally diminished. The room was immaculate. no there wasn't anything I didnt like.
The beautiful restaurant by the canal and especially our lovely balcony overlooking Venice There was no wine in our mini bar and we always like to have a glass of wine in the evening when changing to go out.
Location; luxurious design of the rooms; restaurant; roof terrace - absolutely outstanding view over the city
The facility was fabulous from the roof top dinning to the room itself. The staff was very helpful and polite at all times. The check in staff which seem to be managers is shared with the main hotel and this led to an extended check wait. This comment should not deter anyone from staying here is an outstanding hotel
A delightful room and facilties with very helpful and courteous staff in a beautiful city. The jacuzzi on the roof had wonderful views no it was great
Perfekt centralt läge nära turiststråken och med gondoler i kanalen alldeles utanför, men ändå lugnt läge vid en stilla gränd. Trevlig miljö, bra service i receptionen, god frukost. Vårt rum var ganska litet och duschrummet behövde renoveras. Något lyhört till korridoren och ljud från hissmaskineriet utanför. Inte så lätt att hitta entrén till receptionen, läs vägbeskrivningen noga!
Centralt belaeget foer de stoerre attraktionerna i Venedig. Spraakkunnig personal. Trevlig miljoe. Frukostmatsalen var foer liten foer antalet gaester.
Mycket prisvärt och god service. Snyggt och lyxigt. Nya handdukar varje dag.
Hotellet har ett fantastiskt läge vid Markusplatsen och kanalen. Underbart att sitta i deras bar och njuta av gondol trafiken precis utanför. Frukosten hade kunnat vara bättre.
Trevliga rum mot baksidan där 20 talet gondoler parkerar för natten Hutlösa riser för spjälsäng (20 Euro)
Excellent service and hotel location. Constantly felt a part of Venice
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
location location location the hotel staff - do like they care but they really don't!
Meals on the balcony overlooking the Grand Canal and the location. No
Location & staff. The staff is excellent and very friendly. Cost.
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
I liked the style of the hotel; it so modern. I also liked the cleanliness of the hotel. The room was so small and narrow, and the food although was expensive but was not so good.
A little bit of luxury!! The interior design was beautiful, the bar/restaurant and bedrooms all were beautifully kept with lovely little details, particularly liked the complimentary drinks and amazing nibbles on arrival! The bed was very comfortable and liked the luxury linen sheets to! Overall a fantastic small boutique hotel.
Great location on an island opposite St Mark's Square (free shuttle to St Mark's Square takes 2 min), very quiet yet an ideal starting point for walks in the city or trips to other islands, great views, rooms very clean and in excellent condition, very attentive staff, charming garden
The architecture and the friendly staff The spa seems to be a myth. Dont go on the hotel organised tour of glass 'factory' at Murano, instead visit yourself with 42 public boat.
Breakfast was excellent.The courtesy boat to and from Venice was a great bonus.Staff were very pleasant and helpful
Good hotel, far from the attraction but there are shuttle for the other side where the attractions are. The shuttle every 30 mins until midnight The staff are professional but rude somtimes.
The best personal service I have ever encountered -wonderfully helpful staff No
Location (quiet away from the tourist throng), large room (we booked a suite) and the view across to the Piazza San Marco. The hotel run a free shuttle which runs between the Palladio and the Palazzo Bauer Hotel. Price. Then again, Venice is expensive all round.
The hotel was clean and beautiful. The staff was very friendly and knowledgable of their town so they could tell us the best places to go. We had dinner 1 night in the hotel dining room and it ws one of the best meals we had on our trip. Our stay was totally enjoyable.
The location Lighting in the room was very poor. One could not read. The customer service was terrible
The Garden view The room service should be avaliable until the mid night
Friendly & Helpfully Staff.Hotel Building with a difference. The Gardens & Peace & Quiet Good transport links & so close to all the amenities. Private boat across the Canal Some of the Carpets appeared old and sad. On arrival from the Airport not be able to find the gate to the private boat at the sister Baur Hotel. Had to go by water bus which went all around the canal before recching the opposite bank.
The breakfast was wonderful and the service was very personal - the concierge personally showed us up to our room, which made us feel like we were the only ones staying the hotel. The service was also very prompt - we left the room in the evening for 5 minutes and came back to find our bed already turned down for us. The location was excellent, too. Although you must get on the vaporetto to reach tourist attractions, the island of Giudecca is so quiet and peaceful - it is well worth hopping on the vaporetto a few stops - plus the station is literally right in front of the hotel.