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The view from the rooftop bar was amazing For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.
Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.
The building is fantastic and the room was very comfortable Venice is not famous for bellboy service, it's the second time we stay there and carry the luggage to our room.
Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.
Staff were very helpful
The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.
- Clean. - Comfort. The Location.
Location Free shuttle Cleanliness Would stay here again Heard people walking upstairs most of the night Concierge gave me different answers when I asked the same question Long wait for shuttle boat
I was a pleasant trip thanks to the Hilton. I received the best service. And has provided me a beautiful view of Venice. If you go to Venice, I will go back to the Hilton. Thanks for making my travel special. Thank you :-)
Rooftop Restocking the room
not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.
The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing. Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).
Detta var andra gången vi bodde på hotellet. Läget är perfekt för besök i Venedig om man vill ha ett något billigare alternativ än att bo i egentliga Venedig. Synnerligen lätt att ta sig till om du kommer med tåg eller flyg. Personalen vänlig och kunnig. När hotellet är fullbelagt är det mycket stökigt i frukostmatsalen. Klart högre pris än för två år sedan varför jag kommer att undersöka andra alternativ vid nästa venedigresa.
Nära till kommunikationer buss+tåg Nej
Hotellet har ett bra läge och passar utmärkt som ett billigare alternativ till hotellen i Venedig. Personalen var till och från otrevlig. Frukosten var i enklaste laget för ett fyrstjärnigt hotell.
Vi fick ett bättre rum än vi betalat för. Rummen var modernt inredda. Fräsha. Frukosten var bra. Hissarna gick långsamt och hade väldigt trånga öppningar. Ytterdörrarna borde öppnas på automatik så man inte behöver släppa sina resväskor för att öppna dem. Det finns ingen ordentlig trivsam bar att sitta i på kvällen. Restaurangen var också stängd på kvällen.
Vårt ändamål var att besöka Venedig och Plaza som ligger rakt över från stationen är därför väldigt smidigt som boende ca 15 min från Venedigs station. Service och standard är i enlighet med vad man kan förvänta sig av ett hotell i denna prisklass.
Ypperlig back-packer camping med förvånansvärt många och bra faciliteter. Billig shuttle bus till Venedig. Gratis Wi-Fi, internet café, helt ok pool, air cond på rummet. Helt ok restaurang. Mycket nöjd, kort och gott. Det skulle vara handdukarna som mer påminner om lakan, men det är en bagatell. What you pay is what you get.
The Terrace Breakfast
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
comfort and design of the room,view breakfast is too expensive
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
Doing nothing for a week
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Location ... close to San Marco Square Service was poor. Room facing is poor.
Everythig was absolutely perfect!!!!!!!
When we were checking-out the money for our staying the hotel took twice from my credit card.
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
fine hotel with fair price -
Location was great. Hotel was beautiful.
Mycket hjälpsam personal i lobby/reception. Egen vattenhållplats. Vi fick ett fantastiskt fint rum. Personalen i matsalen, kändes något oprofessionella
Rummen var litet men bekvämt, AC:n fungerade perfekt vilket var helt avgörande för vår upplevelse av hotellet. Badrummet var fräscht och stort. Vi upplevde heller inte hotellet som lyhört. Frukostbuffén var inte den mest allomfattande men god. Dyrt i baren, en läsk för ca 60 SEK.
Utmärkt läge med närhet till Markusplatsen. Vi blev uppgraderade utan kostnad till en svit. Frukosten lite enkel
Rent o fräscht rum, bra frukost.Trevlig personal. Nej!
Läget var centralt, gångavstånd till det mesta, shopping, sevärdheter, reatauranger. Vi hade god hjä'lp av kvinnan som arrangerade biljetter, tai etc för gästerna. Sängerna var sköna, runmmen jättefina. Restaurangen hade mycket bra frukostbuffé och bra restarang standard på kvällen. Nej.
Fantastiskt läge, mitt emot buss och tåg station. 12 minuter med buss till vårt primära resmål Venedig. Rummet rent och snyggt. Mycket bra frukostbuffe`.
Trevlig personal,rent och fräscht
Mycket fint rum. Snyggt och rent. Sköna sängar. Bra luftkonditionering, välisolerat. Alldeles för dåligt utbud på frukosten.
vänligt bemötande, bra bistro, bra läge vid station för besök i Venedig servicen vid frukosten, verkade vara för lite persona, man fick vänta länge på sitt teange inte koordinater för GPS. Vi hamnade på fe sida av järnvägen. Vi fick stanna och lägga in gatuadressen först då kom vi rätt.
Nice and clean room
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
Friendly, great service,comfortable room Difficult to find hotel
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
The hotel staff were cold and rude. The room service was very poor.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
location and proximity to bus service Meals were quite expensive.
The staff was the best! At the top of my list for the generosity and helpfulness. The hotel was about a 10 minute walk from Oktoberfest and the beds were comfortable. The breakfast is the same every morning, but very good. If you're bringing the train in, the hotel is just around the corner from it. A little hard to find at first but so accessible to everything!
Location, parking, cleanliness, staff Room temperature hard to adjust and works only when actually in the room. I know there are energy conservation laws but it detracts from the comfort
Hotel is not ideally situated for walking to anything, but a bus stops right in front. Exceptionally clean with modern, beautiful rooms. Staff is very courteous and helpful for travelers in need of directions and help getting around. Highly recommended.
Clean, modern large rooms. English speaking reception staff aided trying to decide what transport to use to get to centre of Venice quickly. Speedy check in/check out. I stayed 2 nights and woke up each morning with what appeared to be several mosquito bites that I did not have the night before. I informed staff of my problem.
Hotel was brand new and well appointed. Staff was struggling with systems.
Ease reaching from airport for late arrival or jet lagged traveler. Busy, so early check in, even for gold Honors members, seems rare, at least on weekend. Staff was pleasant. I liked that I could get bus/vaporetto pass there -- and recommend it since you'll need to travel by both to get into Venice. We had facility difficulties...the tea pot blew the lighting! They responded quickly and fixed the lights, ut never provided us with a working tea kettle. Also did not offer any reimbursement or accommodation. For anyone with mobility issues, know that returning from Venice on the bus lets you off across the street, where the only way to cross is a very high overpass with stairs. You can, however, request the hotel to send their van across the street to pick you up. WE found this out because we asked how to get across. Convenient to airport. Having a meal in the restaurant....not bad, but p
The kindness of the staff The road in front was under construction which made access to the hotel a little difficult if you walk to it.
Läget var bra och centralt. Anexets avlägsenhet som inte klart framgick av beskrivningen.
Rummet var mycket bra, snygga möbler, bekvämt och ombonat. En underbar frukostmatsal med utsikt över Grand Canal. Mycket bra läge nära Markusplatsen och Vaporetton
Läget, personal Giovani Nej
Utmärkt läge och god service Nej
Hotellet har det bästa läget man kan tänka sig, vi hade hört att man kunde bli störd av klockljud från kyrkorna men det var inga problem. Det var hårda sängar och kuddar samt inget täcke utan bara en filt.
Läget, läget, läget. allt OK.
Hotellet ligger centralt bra, och är mycket enkelt att hitta till. Fantastiskt bra frukostbuffe, vänliga hjälpsamma människor! Inget alls! allt är bra!
seaside, comfort, food, staff
Bedroom was v big They were pretty much closing up for close season. No spa, no pool, no beach, no shops, even all the glass cabinets had been emptied
Service got better as we went through Overly expensive, tired and really only 3* standard
My two-night stay lived up to all my expectations. The restuarant was good; breakfast excellent; and the pool a delight. Perhaps greatest perk was the motor boat shuttle to and from St. Marks Square.
We were only at the hotel for 6 hours, it is difficult to rate for such a short stay They do not take U.S. dollars
The Bed, Shuttle Boat to Venice, Break Feast, Gym Car Parking costs 33 Euros per night.
The beach is wonderful and the pool bar is a lovely touch. The hotel is one of the best i have ever stayed in. The free courtesy boat to Venice is worthwhile.
Excellent, attentive staff Suspect we did not get the best rooms available for the price paid
boat service high prices in bar
1/ The charm of the Lido and the atmosphere "annees folles"...2/ The regular and complimentory speed boat to St Marco3/ The quietness of the hotel room 1/ The oldness of the rooms: they would need to be refurbished w/o however loosing the oldness touc of the hotel (a good role model is Relais and Chateaux type of hotels, allying history to luxury) 2/ The food in the cafe was just "ok" and not cheap for what it was...either needs top food...or lower the price
Läget är fantastiskt bra, med utsikt över lagunen och ett stenkast från markusplatsen. hotellet är lite väl mörkt och fyllt med massor av gamla dammiga antika saker.
Allt men i synnerhet mat och bar Att man ställer fram vattenflaska på bordet som får en att tro att det ingår
Hotellets läge. Bilderna på internet gjorde att jag missbedömde rummet. Jag trodde att det var större
Miljön är fantastisk, personalen fantastisk trevlig och maten divine! Romantiskt, mysigt och fantastiskt bra läge.
Mycket trisam miljö med en hjälpsam och vänlig personal På tok för varmt
i like the design of the hotel and the staff were very friendly and very helpful No
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
location,design,very friendly staff nothing
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
Fantastic hotel with a stunning location in Venice.
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Läget framför allt. Engelska talades bra av de flesta Lyhört. Både angränsande rum och från gatan. Nattportiern talade dålig engelska
fantastiskt läge, mycket trevlig personal, nära till allt, i direkt anslutning till båttransfer.
Hotellet är lätt att hitta och ligger bredvid en vaporetto-hållplats. Helt ok frukost. Inte prisvärt (även om vi fick specialpris) och lite stelt. "Grand Canal view" hade varit utsikt mot vaporetto-hållplatsen OM man kunde ha öppnat fönsterluckorna. Läget inte så bra som man skulle tro: det finns bara turist-krims-krams i närheten och allt är mycket dyrare vid Rialto-bron.
läget och att det var lätt att hitta. Bra personal. Mysiga rum Heltäckningsmattorna. Grönsaker på frukosten.
Läget samt den trevliga personalen och atmosfären. Dåligt städat/dammsuget på heltäckningsmattan I rummet.
utmärkt läge, nära till allt, prisvärt och bekvämt, fräscht badrum Nära nog obefintligt dagsljus, fönster mot tak med duvspillning. Anonymt läge i ett annex. Hård säng + kudde.
Att läget var centralt och att rummets inredningsdesign passade min smak. Frukosten var ok. Svårt att hitta till sitt rum och att vatten flaska erbjöds endast under första dagen.
Vi fick bo i ett annex ett kvarter från hotellet. Man fick gå in i en liten gränd. Rummet var i och för sig bra, men det kändes mycket opersonligt.
bra läge, bekvämt nej
Läget först och främst. Trevlig personal. Bra rum. Lite mer variation på frukosten, tex, brödet, frukten.