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Location was good, it was central for what we needed and not being familiar with Hamilton we found it easy to find. Hotel is ageing, could do with a makeover.
central location with lots of parking, good friendly service, tidy well kepted rooms handy to Hamilton central. Don't like hand basins that are used to wash dishes as well as having to be used for facial washing. That means that either facial tissue is transferred to dishes or dish grime could be transferred to face - no a clean practice.
First contact when we arrived was very welcomming, service was great. The room was very clean and welcomming.
Very helpful and cheerful staff/owners.Had left jacket behind and they phoned me about it before I had even missed it. Quiet despite location on busy street. Two bedroom unit small and shower/toilet facility tiny.Bad lighting and dark room with small windows.
Friendly helpful staff. Dinner was tasty with generous portions. Comfortable affordable stay.
staff were courteous and location was good. Floor in bathroom was filthy - my feet were black when walking on it for a short time. Therefore, I felt uncomfortable about everything else. Pillows were also way past their use by date.
Only concern was to wake up in the morning to find our door open, when I knew it was firmly closed and was still closed between 3 and 4 in the morning
spa in unit Very soft bed! and no hot water after 1 spa fill. sink a bit dirty and old
Nice hassle free stay, friendly staff and good value for money
The reception lady was very nice and the beds were so comfy, plus the amount of room for a porta cot was awesome!
We were in an upstairs unit and my wife hurt her ankle( not at the Motel) and when we arrived back at the Motel, they changed our room and provided ice packs for my wife to use. Very much appreciated.
Swimming Pool was lovely and warm. Staff were very friendly. Free internet access. Hotel was fine but when we arrived they did not have our booking. Luckily there was a spare room.
Super fast internet Access to an exercise room. Free Weekend newspaper. Owner seemed slightly rude at first, denying that there is such a thing as a Kayak website, when in fact that is what I booked it on--though it is routed through booiking.com and that's all HE sees. But later in the stay he was very friendly and I think it was just a solitary glitch. The exercise room has an ancient fossil of a TV that only shows one channel and cannot change the channel (GOLF!) Small pool appeared rather green, in need of a cleaning (though I didn't really want to swim anyhow).