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The location, the value for money it represented to us as a family, the service and the facilities.
just a great place to stay, great staff
The coffe bar, the shampoo and the shower gel. No toothbrush available and no shaving kit.
Location close to city centre. Valet parking works well but could perhaps be cheaper due to other parking options. Good buffet breakfast offered and would be better if included in room rate. no
Location for business
The location was great. Rooms service excellent. Close proximity to the casino was also good. Valet parking very prompt. The extremely excessive costs for phone calls to Auckland and Australia. I have family that live here and phone often. We worked out that your hotel charges approximately 800% more than the cost of calls.
All staff were freindly. The room was clean and tidy. The conference facities were more than acceptable. I had a Item of clothing stolen from my room by one of the service staff. I was in a meeting which wasn't due to finish till midday so I thought I would rush out at morning tea time and bookout of my room. Did this but in my rush I realised I had left my top hanging over the chair in my room. Thought I would get this once my meeting had finished. 11.
Close to central city for business
I spent one night as I had s goal of visiting the Hamilton Gardens. I walked there bus lively river walk from in front of hotel in 45 minutes. Great staff let me check in early as I had arrived on bus from Rotorua. Nicely maintained hotel, will stay there again!
Clean, freindly staff, the breakfast was good and the hotel appeared well maintained, the rooms was very comfortable The parking arrangements
Close to ceremony we had to attend, easy to find and close to highway out of Hamilton. Found few ants, morning, under handtowel left on vanity evening before.room 114
Near shops. A functional hotel.
Use of bath tab. Economy motel often times do not have bath, but luckily had a bath. The chairs at the breakfast place were not clean by use of cloth materials which shows marks from sweat of people, I think.
The Free continental Breakfast included with our stay. THis is a great draw card for people on a budget. The blinds in the bedroom were too narrow and street lights shone through all night keeping us awake. The couch bed was lumpy and uncomfortable. There were lots of late arrivals during the night and lots of people banging around in the floor above us.
Staff friendly, convenient for CBD, quiet location internet connection a little slow
The stay at Ventura was comfortable and staff were helpful. Continental breakfast was very good. We were unable to watch the Maori channel.
We liked the closeness to town but not noisy, good as a base for the area as well.Very clean and tidy with all amenities Nothing, we enjoyed our stay
We only stayed one night, but we liked the location it was very close to town and handy to where we needed to go. The only thing I can think of is the amount of milk for hot drinks. Maybe when ppl come and stay there could be a carton of milk given when they arrive as those little containers of milk are way too small.
The standard room is large! Very spacious double beds and the rates per night inclusive of parking and breakfast make it a very good deal. I will come back for the breakfast alone - The muesli was delicious. I felt that the reception on arrival was not particularly inviting/warm and contrasted markedly from departure. without being outrightly uninviting.
It was nice and close to downtown Hamilton and was a good starting point for the round the bridges walk. We were also able to leave our car here whilst doing the walk which was very handy :-)
Super fast internet Access to an exercise room. Free Weekend newspaper. Owner seemed slightly rude at first, denying that there is such a thing as a Kayak website, when in fact that is what I booked it on--though it is routed through booiking.com and that's all HE sees. But later in the stay he was very friendly and I think it was just a solitary glitch. The exercise room has an ancient fossil of a TV that only shows one channel and cannot change the channel (GOLF!) Small pool appeared rather green, in need of a cleaning (though I didn't really want to swim anyhow).
First contact when we arrived was very welcomming, service was great. The room was very clean and welcomming.
central location with lots of parking, good friendly service, tidy well kepted rooms handy to Hamilton central. Don't like hand basins that are used to wash dishes as well as having to be used for facial washing. That means that either facial tissue is transferred to dishes or dish grime could be transferred to face - no a clean practice.
Location was good, it was central for what we needed and not being familiar with Hamilton we found it easy to find. Hotel is ageing, could do with a makeover.
loved the cleanliness and the non-interference of the staff no
Best price I could find for a one night stopover when there was a huge event on at Karapiro near Hamilton that weekend I don't think there was a heater in the motel
The breakfast was excellent and the bed was comfortable and the size was good For the price even at normal price of $105 I would not stay again. The rooms all need revamping. The wallpaper was ripped and the boards around the main door were not even painted. The office staff were scruffy and not well presented.
the spa in the room the internet
The satff especially the wife have a very poor grasp of engilsh, we were up all night with people yelling and drinking and reving cars right outside our door till 5 am, in the morning the entire complex was littered with bottles and cans, I went to the office to get arefund and they did not come to the counter
Friendly helpful staff. Dinner was tasty with generous portions. Comfortable affordable stay.
Only concern was to wake up in the morning to find our door open, when I knew it was firmly closed and was still closed between 3 and 4 in the morning
Very helpful and cheerful staff/owners.Had left jacket behind and they phoned me about it before I had even missed it. Quiet despite location on busy street. Two bedroom unit small and shower/toilet facility tiny.Bad lighting and dark room with small windows.
staff were courteous and location was good. Floor in bathroom was filthy - my feet were black when walking on it for a short time. Therefore, I felt uncomfortable about everything else. Pillows were also way past their use by date.
spa in unit Very soft bed! and no hot water after 1 spa fill. sink a bit dirty and old
Central location Having to pay $15.00 each for parking. A motel just down the road would have been way cheaper.
very good , comfortable and the staff were very helpful
Proximity to riverside walk, friendly staff, walk to city centre The peanut butter was old.. :)
I considered the $15 parking fee for a SUNDAY night and equal to 14% of the "Superior" room charge over the top
All good! Would be a good idea to provide details of price structure for breakfast.
The central location makes it ideal for us to go and do our separate tasks Found the entrance to reception desk a hassel with luggage
The handy central location Not very good communication from staff and my jandals disappeared from our room
The hotel was convenient location close to shops, restaurants and transport centre. Staff were very friendly and helpful. I found the room very noisy - it may have been the air conditioning?
Great room when having a night out. Very small rooms but a decent price in a great location a few minutes walk from all the bars and restaurants. Rooms are tiny. Cost of car parking adds $15 or $20 to your trip.
Quiet, wonderful staff, clean stayed two times. Both time beds were very hard and uncomfortable. Staff tried to accommodate w/a different room (i.e., different bed) the second stay, but same problem. All else here is wonderful. Would stay again, in spite of the bed.
For starters...my room wasn't booked when I checked in!!! Too far from city centre...seemed to be a 'conference type' hotel
It was a bed to sleep, that is all Have stayed thre before. Rooms are very expensive for what they are, wehave stayed in better motels at half the price. It was the only place we could get two rooms. I would not stay there again if I had a choice. The decor is very tired and dated. The hotel desperately needs an urgent makeover.
Handy to Field-days event.
Good all round hotel with all facilities and services - frankly, nothing stood out as "amazingly fantastic" but it was all "solid good" The volume on the television in the gym on the news channel seemed to be locked so it could not be turned up
It's location to the Aquatic Centre Didn't like the horrible needlepoint shower
Very convenient to stay at the same place as the training course was running
Very quiet It had an unwelcoming ambiance although clean and quiet- very cavernous. No explanation from Reception as to the set up. I was in the second wing and it was difficult to lift heavy bags up the steps and in through the doors - needed auto doors and if there was wheel chair access it wasn't well indicated. Came over to restaurant at 6.15, it seemed empty of staff adn very cavernous. I decided to get room service
the dining room experience was very good, a good selection of healthy option food.
The fact that I could get a lovely evening meal that was gluten free. Also when I found out I had left behind my phone charger it was found and put in the mail - much appreciated - thank you. What about stating on the menu the options that are gluten free - it saves wondering and asking all the time if you are a Coelac - there are lots of us now!!!
Ease of parking Bed worn and uncomfortable, Other guests stomping in the hall and in their room at 3,00am Coffee in restaurant at 8.30am dead cold. charge for 2 pieces of toast and coffee ridiculous