Pytloun Hotel Harrachov

Magisk frukost. Stora rum. Långt från centrum och restauranger. Vi har varit där på sommaren. Fin utsikt.

Fick ett rum på bottenfävåningen vilken var inte alls utifrån våra önskemål. Det började med att de hade inte andra lediga familjerum. Har dem sagt. Men efter att jag såg rummet med en utsikt mot en hög med skräpp så vägrade vi att acceptera rummet. Då hottat plötsligt dem ett rum med fantastisk utsikt på 6 våningen. Dock fick vi betala extra ca 150kr. Dock har det där känslan av dålig service har inte lämnat mig.

The staff at reception/lobby was exceptionally nice and helpful! Frankly speaking, I cannot remember any better guest service. The quality of food and waiting staff was also great.

For it's price and branding as Wellness Hotel, it has upsetly poor spa facilities. Just a jacuzzi and infrasauna- that's it. Also, unwise most of similar hotels spa isn't included in accommodation rate and has totally uncomfortable working hours.

We didnt like that there were a lot of hidden costs such as cost for spa, cost for parking even though the total cost for accomodation was already high for the resort in Krkonose.

Personal was great! Very friendly and professional.

After meal in hotel restaurant you have to wash your clothes becouse it stinks like you where all day in McDonald's. Very very anoing. DO SOMETHING ABOUT IT!