ibis London Heathrow Airport

Ibis Heathrow

Plus: Clean, comfortable, no-frills but none needed. All the amenities necessary for a good night's sleep: comfy bed, hot shower, tasty breakfast. The Hotel Hoppa bus was easy transport from the airport and back again.

Good value. Convenient.

Plus: Buses to and from the airport run often and drop you right at the hotel. And one of the best prices you'all find for a "nice" hotel.

Minus: Airport shuttle would be nice...but understandable for the price.

Plus: Location was great, clean and functional. Great value.

Minus: It was a 5 minute walk from Marriott coming on free 423 from terminal 5. Going back, free bus was only 2 minute walk.

Plus: Easy check in and easy check out.

Minus: Staff wasn't as friendly as I was expecting.

Excelent service and location

Plus: Front desk staff were exceptional, wonderful and very friendly. They took their time to attend to customers. The environment was kept neat and friendly.

Minus: The only thing I did not like was the receiption given at your restaurant - it took them long time to attend to me and they failed to provide me required services that I paid for - I noticed that all people that came after me were seated on time and immediately given a basket of bread - I was not given any basket - I mensioned it to the cashier while paying - then trying to bring it to my room - which I let her know that it was too late for that. Please train your staff to be sensitive to all diverse groups that comes to your restaurant. Life is short - we are all equre in the present of God - our maker!