Hitta billiga flyg till London

Plus: "Crew was perfectly fine."
Minus: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"

Plus: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Minus: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Plus: "Quick and easy."
Minus: "Attitude of the flight attendant."

Plus: "Crew was very courteous and helpful"
Minus: "More leg room"

Minus: "2 hour delay and 3 crying babies on a red eye."

Plus: "Leg room always an issue. Crew really great."
Minus: "Gluten free option"

Plus: "The flight was smooth and on time. The flight crew did everything alright."
Minus: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Minus: "service was least friendly at this part of my flight"

Minus: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Plus: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Minus: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Minus: "The temperature on this overnight flight was sweltering Legroom was poor"

Plus: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Minus: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minus: "I travel a least 5 times a year and Kayak is always my option."

Plus: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Minus: "Short flight with no entertainment, no means to charge devices."

Minus: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Plus: "Everything"
Minus: "That it wasn’t a flight to Denver"

Plus: "The view out the window."
Minus: "Delayed, no leg room. No refeshments."

Minus: "No leg room very uncomfortable"

Minus: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Plus: "Good food"
Minus: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Plus: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Minus: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Plus: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Plus: "Swiss"
Minus: "French unions"

Minus: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Minus: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Plus: "Flight was good"
Minus: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Plus: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Minus: "Warm and excellent customer service :)"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "Fast journey despite a short delay it arrived on time."
Minus: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Plus: "When we landed"
Minus: "Everything else..."

Minus: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"

Plus: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Minus: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Plus: "Food, staff, service"
Minus: "No leg room"

Plus: "Quick flight, good service"
Minus: "Old airplane crappy entertainment system"

Minus: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Plus: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Plus: "Crew"
Minus: "Cramped seats"

Plus: "Getting off the plane after 11 hours of turturous discomfort."
Minus: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Minus: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Minus: "You charge the ticket and my reservation wasn't there!!"

Plus: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Plus: "Nothing"
Minus: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Plus: "The crew members were polite and efficient."
Minus: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Minus: "Even one member of the crew was not very nice with my young daughters."

Minus: "Same comments as above."

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "I got business class upgrade, so everything was pretty much awesome. Also, Swiss Air gives you a fun little bag as a souvenir."

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Minus: "Better boarding and entertainment"

Plus: "The aircraft was barely half full."
Minus: "Delay due to fog at LHR, but this is not the fault of the airline"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Flight departed on time. Crew were friendly and efficient"
Minus: "Boarding seem to be chaotic, no boarding by group or seat number."

Plus: "-"
Minus: "Will never use Lufthansa again"

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "As previously stated hated having to go through security again"
Minus: "Chocolate"

Minus: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Plus: "The crew was friendly. The seating was ok but dirty floors"

Plus: "Very Organised and punctual"

Plus: "Pilot kept us informed throughout the flight."
Minus: "Onboard services."

Plus: "Everything except delay"
Minus: "Nil"

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "Nothing"
Minus: "Everything"

Plus: "Free drinks"
Minus: "Plane land on time"

Plus: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Minus: "Ground staff poor customer service"

Minus: "Everything"

Plus: "Very friendly crew, great seats in economy with lots of legroom."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Evrything"
Minus: "Nothing"

Plus: "The flight was adequate."
Minus: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Minus: "1hr 20 minutes late"

Plus: "great over all experiance. Don't let the other negative reviews put you off"

Plus: "The Lufthansa app provides updates on plane status and gate number, etc."
Minus: "N/a"

Plus: "All"
Minus: "Nothing"

Plus: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Minus: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Plus: "Ok"

Plus: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Plus: "See above"

Plus: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Minus: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Minus: "Absolutely perfect."

Plus: "The staff were all super helpful and friendly! Pleasure to fly with!"

Minus: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Plus: "the on time scheduled departure"
Minus: "the long complicated walk to terminal"

Plus: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Minus: "Our flights were delayed both on the way there and back"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Minus: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Minus: "2 hours delay on a 1 hour flight."

Plus: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Minus: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Plus: "Usual good service for economy class on this airline"

Minus: "Refusal to board as our flight was a few minutes landing"

Minus: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Plus: "Darned site more comfortable than the first leg of the journey."
Minus: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Plus: "Staff was very friendly and caring."
Minus: "No entertainment and half sandwich with some cookies was the only food we got."

Minus: "N/A"

Plus: "The seats were so comfortable"

Plus: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minus: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Minus: "Klm is the best, even on a 40min they served small breakfast."

Plus: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Minus: "I flew economy and all was good and appropriate to the level."

Plus: "Great atmosphere, crew was excellent!"
Minus: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Minus: "Information on arrival time was not correct"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minus: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plus: "Excellent crew, good food & movie selection."

Plus: "The crew was great. The soecial meal request was hadled well despite oversight."
Minus: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plus: "Crew was great and helpful despite oversight in my special meal."
Minus: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Minus: "Fix the damn KIOSKS at Vienna!"

Plus: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plus: "Seat was comfy and spacious for economy class"
Minus: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Minus: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plus: "Seat was good"
Minus: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "Food, entertainment and crew was exceptionally friendly."
Minus: "Seats not great for such a long flight."

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Minus: "Pay attention to passengers."

Plus: "Nothing!"
Minus: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plus: "KLM staff is great"

Minus: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Minus: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plus: "Landing"
Minus: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Plus: "Staff very pleasant"
Minus: "Evening snack was not the greatest breakfast was pretty food"

Plus: "Shirt flight but well catered, boarding was efficient and quick."
Minus: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plus: "Norhing"
Minus: "They have mabaged to lost my luggage"

Plus: "Arrived Early!"
Minus: "Left Late :-)"

Plus: "The crew were hardworking, responsive, conscientious and friendly"
Minus: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Minus: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plus: "Nothing"
Minus: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plus: "Friendly staff, good service and on time departure/arrival."

Minus: "Delayed!"

Plus: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Plus: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plus: "Everything"
Minus: "Nothing"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Good efficient flight crew friendly and helpful"

Plus: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minus: "Flight was delayed due to weather in Amsterdam area"

Minus: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plus: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plus: "Very little if any."
Minus: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Plus: "Airline staff good and professional"
Minus: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plus: "Jet airways flight till mumbai"
Minus: "Poor legspace in Klm flight till Amsterdam"

Plus: "They were awesome."

Plus: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Minus: "As above"

Plus: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Minus: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plus: "Flight was efficient enough and staff were friendly."
Minus: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plus: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Minus: "Nothing to improve"

Plus: "No complaints."

Plus: "Professional crew"
Minus: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."

Plus: "Good airline"

Minus: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."

Plus: "Excellent and professional crew members"
Minus: "Nothing, the flight was smooth, most enjoyable"

Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."

Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."

Minus: "För kallt i kabinen. Ingen andra måltid."

Minus: "The food offering"

Plus: "The crew was amazing but delays upto 2 hrs"
Minus: "Nothing as not in control"

Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."

Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"

Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"

Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."

Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"

Plus: "No problems. I was satisfied"

Minus: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."

Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."

Minus: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Minus: "Placering av resesällskapet"

Minus: "Försening 1,5 timme"

Plus: "on time polite staff comfortable flights with free coffee"
Minus: "charging for bags"

Plus: "Aisle seat"
Minus: "Nothing was complimentary"

Plus: "Easy boarding. Friendly staff"
Minus: "N/A"

Plus: "On time, easy boarding"
Minus: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Plus: "Pleasant crew"
Minus: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Plus: "För många spanjorer"

Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."

Minus: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."

Minus: "And no video either, power point also did not work. Had booked an aidle, but change of aircraft left me in tje middle :("

Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."

Minus: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Plus: "Highly efficient, no problems at all."
Minus: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"

Plus: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Minus: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."

Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"

Minus: "I paid for internet but it never worked"

Plus: "On time...and the staff was great"
Minus: "Seat cushions"

Minus: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Plus: "Landing was very smooth"
Minus: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Plus: "Legroom"

Minus: "Not water for children."

Minus: "Missed connection was re-routed by United directly to FRA"

Plus: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Plus: "Good choice of movies."
Minus: "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."

Minus: "I have already answered this question. Enough."

Minus: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."

Plus: "Friendly crew"
Minus: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Minus: "In toilets there was no paper"

Minus: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Plus: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Minus: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Plus: "The crew was astounding"

Plus: "Crew were very good."
Minus: "No vegan food available."

Plus: "n/a"
Minus: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plus: "rien"
Minus: "tout est à revoir !"

Minus: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Plus: "The crew was excellent and surprisingly the seats were comfortable."
Minus: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Plus: "Åkte buissness class och allt var perfekt!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Minus: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Minus: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Plus: "Excellent service"

Minus: "There was no entertainment and the food could be better"

Plus: "The crew was friendly!"
Minus: "Once again no vegetarian options."

Plus: "The transfer times were excellent"

Minus: "My entertainment device did not work the entire flight."

Plus: "The crew were polite and friendly"
Minus: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plus: "Flight was on time."
Minus: "Food could have been much better in comparison with other airlines."

Plus: "Entertainment"

Plus: "Over all everything was great, except the bags check in"

Plus: "Great service"

Plus: "That I was able to sleep a bit on the flight - and that we gained an hour."
Minus: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Minus: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Plus: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Minus: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Plus: "Nothing."
Minus: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Minus: "Plane left more than 40 minutes late with no explanation or apology."

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "It was a wonderful flight and service . Hospitality and welcoming."
Minus: "Nothing everything was amazing ."

Plus: "Nothing"
Minus: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Minus: "Screen broke half way through flight. Food was poor"

Minus: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Minus: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Minus: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plus: "The airbus 380 was great and the staff very nice"
Minus: "Too mych bad smells after a few hours"

Plus: "The crew, the service, the food and beverages"
Minus: "The 3 hours delay"

Plus: "Flight was only 50% full. Room to spread out."
Minus: "Leg room cramp. Flight arrived late as a result missed connection home."

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "General air of professionalism is reassuring"
Minus: "Food, crew appear rushed"

Plus: "the food"
Minus: "no room for legs"

Plus: "On time departure and arrival"

Minus: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plus: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Minus: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Plus: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Minus: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Plus: "Crew was great"
Minus: "Not enough food"

Minus: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Minus: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Plus: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Minus: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Minus: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."