The owner was very professional and helpful Found that it lacked basic business needs--lack of phones in rooms, no internet access, no printing capability, small TV and limited viewing choices. The room was small relative to the picture on the net
The position on the headland was excellent and the breakfasts were very good. Our room needed a little updating and the swimming pool area was smaller than expected.
It is a spectacular place right on the cliff and you can spot whales in front of the house. Its a very charming building with a "colonial" flair. Breakfast is cooked to order plus a big buffet. We rented the big apartment because everything else was booked out. It is classified as 5* but it is a B&B not to be confused with a real 5* hotel. Apartment was huge but rather expensive for what you get. What we missed most was proper heating as it was very cold at nights.
Very good facilities all round and we appreciated all the free fruit and drinks. The breakfasts were particularly good. We had problems with the venetian blinds and they let a lot of light into the room in the early hours.
Excellent location - great breakfasts and friendly staff.
Superb location for whale watching. The luxury 1st floor suites give great views over Walker Bay. Good access to coastal path and town. Breakfast was excellent and served by friendly staff. Additional lounge and sitting areas are nice. Manager helpful with advice. For a 5 star rating the bedroom was a litle tired looking.
Location, Location, Location! Quality accomodation...excellent style.
Host was very friendly and went out of her way to make me comfortable. They serve the most delicious breakfast, in particular their fruit salad. What I liked is that I was fully orientated to the guesthouse and invited to sit in the lounge because my room was very small. I cannot complain about it, because I paid a very low price for it. I received a complimentary upgrade on my last night. The hostess was anazing The decor in the small room
Five minutes walk to the coast to watch the whales.Walking distance to restaurants /shops complex.
As we went to Hermanus for the whale watching the location of this hotel was ideal.The friendliness and willingness to help was excellent. Better than reviews suggest
This was a very clean, smart, comforable hotel. Bathrooms very well stocked and up-to-the minute design. Breakfast superb in balcony room overlooking sea. Nothing
cliff walks. Food in restaurants in town o
there was considerable attention to detail. it was beautiful and so comfortable. one of the best places I have ever stayed at. n/a
Excelent staff, great location and best breakfast in Hermanus. No.
Lovely home away from home. delicious breakfasts. loved the wifi. great location. very friendly and helpful staff. none -
Friendly welcome, imaginative breakfast, great views
Comfortable , relaxing, good energy- home from home
Great location, lovely rooms, very good breakfast, professional and gentle staff.
Bary the resident manager was extremely helpful and the room was absolutely superb....a great place to stay in Hermanus! Since there were few other guests in the hotel, Barry moved me to the Right Whale Room, where the bathroom was among the most amazing I have ever seen! I highly recommend the Harbour View.
Very friendly and helpful staff. Superb location with view from our room out over Walker Bay where whales can be seen. Very well appointed spacious room with luxury features. We booked the Anchor room but the manager, Barry, suggested we have the Right Whale room as we were staying there 6 nights and we could then sit and watch for whales in comfort from our room when we had had enough exploring. Nothing.
Very helpful manager.Nothing was too much trouble.Felt at home.Good accomodation and breakfast.Close to cliff top walks.secure parking Would have preferred it to be closer to town but manager offered to collect us in the evening if required.We knew the location when we booked.
good price, clean and comfortable
This is THE location in Hermanus to see whales from your bedroom. Good breakfast, superb views and location. this is a tired hotel. Smoking is allowed in mnay parts of the hotel with the accompanying smell which permeates not only these areas but others in the hotel. Having said that, there is a non-smoking lounge and many non-smoking bedrooms although check-in staff tend to ignore requests for non-smoking accommodation.The rooms are decorated in a spartan style and would benefit from some paintings or photographs. do NOT take a mountain view. The rooms are in a separate building across the car park at the rear and back onto a parade of shops and there is no mountain view!
the view a bit old,needs a revamp
Activities away from hotel Such a huge bathroom with no shower was just not on
No aircons in the room, Stuffy bathrroom; small room; not enough tables in the breakfast area - had to wait; too expensive for what you are gettting; no DSTV
out of time
The old english feel, the breakfast, the sea view No DSTV
The beautiful view! Limited TV channels in the room, had to go to TV room to watch better channels
Not a lot. Rooms were small and very dated and the general repair of the hotel was poor. A refurbishment is urgently needed!
Magnificent location looking directly at the beach over a very minor road. The seaview rooms give extraordinary views of the surf crashing onto the rocks, and (best with binoculars, and in season) the whales. Everything else about the hotel (room facilities, breakfasts, staff etc) was also fine. The hotel did not appear to adhere to the terms and conditions quoted on Booking.com at the time of our booking. These stated under 'deposit': '50 percent of the total amount will be charged at least 15 days prior to arrival', leading us to expect that the remaining 50% would be taken later during our stay. In fact, 100% was taken immediately after booking, which was more than a month before the booked date. Potential customers should be aware of this possibility, and budget accordingly.
Auberge Burgundy has definately lost its touch ! No flowers in the room, no chocolates, no bottled water - very dissapointing compared to 6 years ago ! They have stagnated - very sad.
It is a beautiful building and the gardens and swimming pool area are lovely. It is perfectly located on the Hermanus beach front beside the cliff walks/harbour and within walking distance of all facilities. We stayed in the penthouse apartment and there are good views from the balcony towards the town and the sea. Lovely to sit there in the evening. One member of our family had a poolside room which was very comfortable. Breakfast is served at the restaurant across the road. Excellent and very friendly attentive staff and cannot fault the restaurant, breakfast menu, food or the staff. We stayed in the 3-bed penthouse apartment and the general opinon was that the interior is a wee bit "tired". For comfort, the apartment would benefit from either ceiling fans or air conditioning in the bedrooms, especially the back bedroom which was too hot for comfort. Two of the bedrooms share a separate toilet and shower room and there is an ensuite in the master bedroom. Apart from air coniditioning or fans, the penthouse is comfortable and spacious and ideal for an overnight stop for a family or a group of friends.
Comfortable, good location Noise from Whale Festiva was disturbing
Everything was perfect. Staff is very kind and very helpful
The room was very comfortable and the staff very helpful with arranging take aways and taxis to restaurants The front rooms were over the breakfast area and there was a smell of fried breakfasts from early on
Very attractive building, most helpful staff, beautiful breakfast setting, fantastic location Small leak on bathroom floor
Friendly and efficient staff,very well located
Excellent location and lovely ambiance throughout the building. Staff very pleasant. Glad I picked up their brochure 2 yrs ago when in Hermanus Bay
the charme of the guest house is extraordinary; the flat we had was spacious and the breakfats just over the street was excellent the noise from the place just aside during the night, nevertheless the nice location compensated a lot for it
Very nice guest house. Excellent breakfast at restaurant next door.
The stylist room , we loved the decor , the views from the room , also a nice private feeling to the hotel we loved it.
Hotel room was lovely and spacious and the location was perfect
Great value for money. Found on the web and was my first choice. No complaints.
Perfect location. Stunning modern room with quality finishes made one feel special. Kitchenette a bonus. Easy access to our room. No complaints at all. I have already recommended it to friends and family and I have to do the booking for one couple.
The view from our apartment, the standard of the hotel is very good and its so close to the shops and sea.
We had a lovely room with a balcony with amazing views of the sea and mountains and coastline in the distance. It was well equipped with a huge plasma tv, a huge bed, nice decor and a kitchen area. From our bed we could see Southern right whales playing in the sea - you couldn't ask for more!
the location of the hotel to the town/bay was very appealing. we were disappointed in the bathroom facilities of our room, as there were problems with the shower and bath that could have been avoided and corrected by the staff
The room was very very elegant and comfortable nothing
Harbour House is extremely central and very convenient for whale watching, restautants, shopping, walking on the hermanus coastal paths. The fact that you dont need to get into your car for the above is fantastic.
We were very impressed with the accommodation which was a large double room with a great ensuite facility along with a timber decked balcony. All the facilities that you wouldrequire were on hand in our room and the house was open to guests and this was also excellently furnished and very comfortable. The honesty bar was a revelation - greta place.
We only stayed two nights at the Lavender Manor, but we could happily of stayed longer if our travel plans had allowed. Our lovely hosts immediately made us feel welcome and at home. The bedroom was roomy, clean and very comfortable with immaculate crisp white linen on the bed. This was our first visit to South Africa, but the welcome and hospitality which we received at the Lavender Manor was typical of all that is best about this beautiful country. We sincerely hope to return in the not too distant future. Nothing
The personal welcome, wonderful room, beautiful attention to detail with the use of Lavender and little personal touches.
I liked the views from both balconies.also the size of the room and the peaceful surroundings.
In their PR the lodge mentioned that you can stay at you balcony o see the whales but it was at least 300 m to the see. And at least 9 km från the city without any restaurants in the near. We got very disappointed and choose to leave the hotel in spite we hade to pay. We found a very nice hotel just oppesite the ocean. False information I couldn´t have seen a whale from that distance. Not every hotel in Hermanus can see whales an dolphins.
Whale Watching from the terrace.
lovely place, all as in advert, liked honesty bar, great breakfasts, easy to get to restaurants etc by walking no
Lovely family run hotel. A good base for Hermanus and the surrounding area. About 15 minute walk into the main promenade. Nothing.
The room and the bathroom were very big and comfortable. A very good breakfast.
The Baleia is well-located, very comfortable and very well run. Rooms are a good size with excellent modern bathrooms. Breakfast is of an excellent standard. The owners are charming and always helpful
Owners made us very welcome and gave us lots of information. Rooms were beautiful, clean and a good breakfast. A really nice guesthouse in a very good position, close to centre of Hermanus.
The breakfast was really lovely, the location is good, the parking convenient and the welcome friendly. The TV is very small and the sound not good. There is not much of a choice of channels.
Very comfortable, friendly manager and clean.
Very cosy and clean - close to city centre.
Clean and safe. Power went out frequently, no emergency lights, candles, etc. Pricey for the quality of the lodgings.
A lovely comfortable and spacious room overlooking the pool. Excellent welcome and a good choice at breakfast. A safe 5-10mins walk into the town centre and its many good restautants.
Very friendly staff, excellent facilities, 5min walk to Sandbaai beach, very good restaurants in the vicinity, 5 min drive to Hermanus. Highly recommended.
Friendly, helpful and interested host. Very comfortable accommodation, with excellent breakfast. It is too far to walk to the town centre
The AmaKhosi Guesthouse is a place to come back. Starting with the lovely decorated room, the friendly stuff and very helpful owners and ending with the delicious breakfast where one could experience what a 5star table setting should be. We were very satisfied and will be back as soon we plan our next holiday in South Africa.
very clean, felt safe and secure, good value for money but car essential, no
Very helpful, clean, nice room. No internet available.
A comfortable clean hotel and the staff were friendly. Room and en-suite spacious and well equiped. Management had not been running the guesthouse for long and their knowledge was a bit restricted. The main downside was that it was 3 or 4 miles from the centre of Hermanus in a residential area, getting to restaurants and amenities was a slight problem.
Excellent service, friendly staff and a very nice house in a pleasant neighbourhood. The place has spatious rooms with good quality. Fresh and neat, and the breakfast is really good! Close to beach in a rather safe area just outside Hermanus.
Family-run hotel with responsible and helpful service. Nice breakf. Assistance in solving minor travel issues. Clean, comprehensive and reasonably priced. Would stay again. Car is essential, however everywhere in SA. Free internet would be a good compliment without much expenses. IMHO activities booked through the hotel are rather on top-price level.
Great accommodation - surpassed our expectations - very comfortable and inviting, clean, well maintained.
Large and comfortable room with good quality furniture and accessories. Very clinical atmosphere. Maybe some more carpets and soft furniture could provide a cosier atmosphere.
Location and facilities. We had a small issue which was resolved immediately and we had a free upgrade. The restaurant food was excellent and the staff were attentive to your every need. Our stay was too short - we had only booked one night!!!!
Interior decor, location and food
Facility abd staff outstanding ...location could not be better Nothing
Staff were very friendly & made us feel very welcome.
Outstanding service, wonderful location, tastefully appointed
Brilliant location overlooking sea. Saw whales every day in early December. Staff very friendly and helpful. A great hotel but it isn't cheap. Hermanus is a lovely small town with plenty of arty/ crafty shops and boutiques and fabulous walks along the cliffs. The influx of italians on a Hylton Ross overnight stay - they are so rude and almost flattened us as they barged in with their cases - and the noise!
The position is excellent. The public rooms and the food is really good. The pool area is fine. The top management was ineffectual.
I found everybody very helpful and the Seafood resturant excellent
we loved the whole vibe of the hotel
Starting with a very warm welcome we were attended to very professionaly during our. The facilities were of a high standard and service was excellent. We could not have asked for a better setting to enjoy the sea view that the hotel is renowned for and the whales also came to the party.
Great location and the owners are terrific - - knowledgeable, friendly. I would recommend this charming lodge to anyone
The owners were friendly and the room adequately furnished but as the weather was cold and wet it was not welcoming to walk into such a cold room. Breakfast was very good. Unfortunately we found this hotel the worst and most overpriced during our 17 day stay in South Africa. It was also too far away to walk to the central area and we were told by the owner that there were no taxis.
Comfortable,pleasant and well run.
Great breakfast Rooms slightly dated in decor. Not great value for money... expensive for what it is.
We stayed with overseas visiting family. It was their first visit and they loved the Lodge. The owners are really friendly and gave us additional accomodation at no extra cost and without us asking so that we had a lounge area. The venue is within easy walking distance from where we could watch whales our main reason for visiting Hermanus and everyone loved the beautiful area that the Lodge is in. We would recommend to any discerning visitors to Hermanus and will certainly return in future
Perfect location for very reasonable price. Very luxery large rooms.it was a pleasure to be there and therefore we went back on our way home.