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Tour of city
quiet and convenient hotel for my work, with excellent facilities and great staff. no
Room very comfortable and laid out well. Bar very livley and staff were excellent and could not do enough to ensure my stay was enjoyable. This is an excellent well run hotel. Rooms slightly too warm no air con.
I loved the relaxing atmosphere in the hotel, the pleasant staff, the cleanliness of the rooms, the scrumptious food and the entertaining nightlife. An excellent place to stay for a relaxing weekend. The only reccommendation I would make is that more healthier options be included on the menu.
pleasant,,helpful staff,the room was clean,comfortable and modern.decent food and bar areas also.
Friendly and competent staff.
Facilitated with early check-in. Very friendly and helpful staff. Nothing
all the staff were extremly friendly and very helpfull.
Reception staff very welcoming. Restaurant staff excellent. Food very good and buffet breakfast first class.
Bed linen soft....adn bed comfortable Carpet badly stained.
It was all right For a superior room I was disappointed
Courteous staff, clean and comfortable room. I liked the little extras like sweets in the room. Nice atmosphere.
the bed was very comfortable and clean with friendly staff to help. £13 for a breakfast is far to steep not to mention £10 for a continental brekkie!!
Well set out room Nothing
The staff's attitude and the the hotel was generally pleasant Tthe only issue I would have with the hotel was the quality and price on the hotel restaurant. The food and wine for the prices was not of a good standard and the serivce for the restaurant not been busy was very slow. The second night we choose to eat away form the hotel.
I was on my own!!! Yes I requested a non smoking room and was put in a smoking room. Would have liked leisure facilities
staff lovely, polite, excellent service, lovely tranquil atmosphere overall enjoyed our stay no fresh drinking water in the room
very friendly and accomodating staff, complimentary coffee while room was prepared, relaxing lounge areas with open fire, pleasant walk in to Derry city family rooms rather on the tight side
calm easy going hotel
The staff were very friendly, when I arrived while waiting for my room I was offered a coffee which was brought to me in reception. The manageress of the restaurant was very helpful and the Sunday roast beef lunch was excellent, and indeed was very reasonably priced. I found all the staff extremely friendly and courtious. The location of the hotel was very quiet, and only a mile or so from the Derry airport, with local buses and taxis all available into Derry City. Excellent breakfast.
The reception was very welcoming with a roaring fire and very pleasant and obliging staff. The bathroom, while very clean was pretty basic. The bath was very small and the shower was only adequate. The bath gel was in a bottle fixed to the wall which made it almost impossible to squirt it into the bath. Also I didn't like that the 'double' bed was two single beds pushed together. The ridge down the middle doesn't make for comfortable sleeping.
pleasant room and reception staff Decor- very strange, heavy and dated.Bar staff very unhelpful. Arrived at 9.30 and was told that it was too late to even get a sandwich- had to dine on crisps and peanuts fron £1 machine
Staff were very friendly and efficient. Food was excellent. Rooms very clean and comfortable. Excellent location for quiet get away and not too far from lots of places of interest. Room was double booked. Toilet did not flush correctly and a light was broken in the room.
Our room was really lovely and much bigger than we had anticipated so great value for money.
Food,people, Rubbish tv reception, 10 mins for shower to get warm, room smelt damp
Brilliant staff, wonderful atmosphere, fantastic food, very comfortable room. None at all.
Comfort and good food none
Location near to places of interest.
We had arrived after an early morning flight and my daughter and her friend were exhausted, we arrived at 9.30 am and the hotel managed to give us a room at that time so that they could have a sleep as they were dancing in a competition later that day in the hotel, I thought this was a fantastic service. None
Beautiful place with excellent friendly staff. The food and service was wonderful. The facility is rich with history and impressive clientele
The decoration, the oldy worldyness, the UPGRADEto a suite was fantastic. Food very special
The hotel upgraded us to a master suite at no extra cost. We had dinner at the hotel on Saturday evening which was lovely. After the standard of the evening meal we were slightly disappointed in the breakfast. This was on a self service basis and the range on offer was extensive but not as high a standard as the evening meals
The size of the rooms the dining room was to over the top as far as the meals - food was really nice although waiting in the bar area just made you buy a drink when you would not have normally bought one
The quiet surroundings, beautiful landscaping and the great breakfast.
The atmosphere Not really
Ambience - "Old World" charm. Restaurant menus excellent. I like the fact that my breakfast was "served" and cooked on request as opposed to "buffet style"
Breakfast and having the interent in my room I thought the hotel and grounds needed a complete upgrade. There was a lot of rubbish on the grounds.
the rooms were amazin
My booking at Travelodge Derry represented great value for money and the location was also ideal as it was within walking distance of all the places I was visiting during my stay.
easy access to city centre felt the rooms were a bit worse for wear since last i stayed and even after complaining we still had no hot shower after four days
Nothing, very disappointed with the cleanliness of the hotel and in particular my room. I have made a written complaint to Travelodge. See above
Central position I don't mind basic, but this Travelodge was grubby, very shabby and very noisy til 3am. The cost of overnight parking seemed excessive too. This used to be a pleasant place to stay, but all the quality fittings were either broken or missing. Quite a disappointment.
Centre of Derry so very handy The hotel was not clean
location to shopping
Nothing, It was horrid. Filthy, Smelly Dirty, Uneven bed, smelly, noisy, distorted TV... you name it it was just disgusting. Never book this place!
size of room We did not sleep a wink. It is situated across from a night club. It was a wednesday night however wasn't quiet til at least 5 in morning. I would never stay again.
location, entrance from parking structure; good bed and bathroom we stayed in the Tory Suite; which is also room 107, but it does not say so on the first door to the room, we felt idiotic looking for room 107; staff was unhelpful in this respect; also the lack of direct light from the window made the room claustrophobic; electric lights in the room were not very handy, made reading in bed impossible
Very good hotel. Good locatiion.
When we booked in on thhe first night we were charged £60 for the room when the other nights were only £40 because they said the hotel was very busy but the room was obviously available so I couldnt see why we were charged extra
I had a lovely meal in the restaurant and a couple of relaxing drinks in the snug bar which i thought was very homely and the staff were excellent, friendly and always willing to help.
restaurant , staff
Staff+ambiance Bathroom finish
Friendly helpful staff. Good dinner & breakfast. Comfortable room & a good shower. T.V. was a bit small
Large clean room,well presented dinning area. There is no control by staff of noisy residents, irrespective of the fact that functions take place within the hotel, by virtue of the name a hotel is a place to rest.Not everyone wants to part the night away.
On our arrival we were greeted by a very welcoming young lady. She was courteous and friendly and carried out her duties in an efficient & professional manner. Any personnel we came into contact with - at reception & in the dining room - we found each one most helpful. The general feeling was of a hotel well maintained & our room was beautifully cleaned throughout.We would certainly return to stay at the Waterfoot Hotel. Thank you
Friendly staff and the room was clean. This hotel falsely advertises free WiFi. At the rear of my room was some sort of pump/generator room which kept me awake for periods during the night. The food served was of poor quality.
There was no problem changing our room away from the room next door which was still be renovated. The bathroom was old, tiles bulging from the wall. Tired! A gutter down pipe appeared to be running down the inside of the wall in boxing and rainwater was running through it all night!!!
Spacious room and well appointed. Excellent food. Noisey fire door on landing near my room 102 guests allowed the door to bang constantly up until 2.30pm also bathroom door almost impossible to openm
Nice location and easy drive to londonderry and surrounding places None
I didn't like the stairs. One of our party was an 87yr old lady and I suffer from knee problems. We were not advised when booking that there was no lifts and also we were not asked if it would be a problem with stairs. Our room was also very cold.
i enjoyed the breakfast in bed,the breakfast was out of this world. that we had to go outside and walk up to the other ball room.
The food was excellent and Staff very effectient No complaints
As it was an overnight stay hardly qualifies us to give any detailed assessment other than to say that we were happy with what we saw. My moto is that if you go looking for bad points you will find them but as we saw things we were pretty well content.
Very welcoming, spotlessly clean,full amenities, excellent breakfast taken at a time selectded by the guests
We very much enjoyed our stay at Groarty House. The location has a 'country' feel yet still less than 10 minutes from the centre of Derry. The room was very comfortable and spacious. The staff were very friendly and helpful. Breakfast was very good, didn't go away hungry! Would be happy to stay here again.
Comfortable, well appointed room friendly and accommodating staff excellent cooked breakfast Booking system is misleading in that it suggests you've paid by card when booking although you actually pay on-site
Ideally placed, luxurious towels, beautiful light and airy room, well appointed bathroom, warm and friendly hosts There is nothing we did not like
Very friendly Very hospitable Very helpful Lovely room Lovely location with beautiful view None
It was lovely, spacious, clean and very comfortable place to stay.The rooms are well equiped and thwe semi wet room bathrooom was excellent. A lovely peaceful location aids a good nights sleep. The proprietors are very welcoming,friendly and nothings a problem. I highly recommend Groarty House.
Quiet scenic location. Clean, modern, great value for money Room insulation to corridors not great
The location and room were excellent
the room was large and clean. No specific issue to report. welcome was rather limited
cleanliness and room facilities, warm and welcoming staff. excellent, peaceful location, close to city. nothing, it was all brilliant
Friendly staff, very clean hotel, close to the town centre and historic monuments, great bar next door, fantastic breakfast, easy parking. no
Easy reach of the city, and traditional B&B.
The staff could not have been more pleasant and the bed was so comfortable I slept better than usual When booking I did ask for a bath if possible however our room only had a shower I did not like to query it but felt they should perhaps have said sorry the rooms with baths were all booked or something
location convenient, friendly, helpful staff.
convenient location, close to a number of restaurants and shops together with an excellent price
It suited us for locality, and was a good price and the room was comfortable. I found it noisy due to being joined to a pub and people coming up to their rooms very late.
I liked the breakfast and the fact that the employee apologised for the noisy that was caused from the next room. It was very noisy.
Room nice, breakfast good. Location ok, pub next door. 10 min walk into town over the bridge. No towels in room, had to ask for them, but was ok.
Friendly staff and relaxed atmosphere
being in the front we heard all the noises from the main road perhaps the windows should be triple glazed.