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We liked Best Western because it had a shuttle to the cruise Horrible location, ice machine not working couldn't find it anywhere, refrigerator not working, bed and comfortable pillows horrible, staff had no answers to any of our questions and were unable to accommodate us for any inconveniences.
The hotel looked brand new on the inside. The check in staff was nice, friendly and quick! The neighborhood did not feel safe at all! We were actually afraid to walk outside, overhead sirens in the middle of the night that felt like they were at our back window. I was shocked that there weren't many reviews about the location. Yes, felt safe inside but did even want to open the curtains. We drove to go get something to eat and saw a guy walking around with his underwear on and pants in his hand while talking to himself....
AC didn't work correctly and there was a strange odor in the building. Beds were also not very comfortable.
The staff were very nice and very accommodating. They helped us with all of our requests. Highly recommend and also in one of the safer areas in LA. I was horrified to see some of the things I saw in California and didn't realize Long Beach was considered "safe" as I am from Australia and we don't have much crime or homeless! It was really an eye opener and we didn't like LA at all. We left the next day, but that's not to say the hotel wasn't good, and the area was away from the horrible areas like downtown LA. If you've never been here be prepared! Only certain areas are OK and that's because the police kick out the homeless from areas like Beverley Hils and Malibu. It's not safe at all HATE everything about LA. Never coming back. Visit Australia, and then you'll know why I say what I say
Nice Staff, loved the shuttle and the free breakfast Horrible Wi-fi, kicked off every few minutes. The area around hotel is pretty ghetto, lots of homeless people.
Best value for a modest hotel. Conveniently located with excellent desk help. Amenities are good and most important good mattress and pillows.
Very comfortable beds; clean room (trivial) Limited number of power outlets; TV remote had poor range
Not a nice area of long beach.
Friendly staff Bad area
Very clean and the staff was great, very nice and accommodating! Location was a little noisy and the power went out for 5 hours one night. I know they can't always control that but looked like it was just the hotel that was out, not sure what was going on.
Helpful staff. Parking. Free but tight.
Ingenting! Det fanns ingenting som var bra på hotellet. Det var mycket långt till Convention center. Jag tycker hotellet var mörkt och dystert, gammalt och slitet. Frukosten var oerhört dyr för det lilla man fick. Mitt betyg på hotellet blir en 1:a på en 5-gradig skala.
Rooms were okay Mattress too hard. No ice available. Could also use small coffee pots with all the supplies in room. Had to go out and buy coffee in the morning.
The room was clean and comfortable. Large screen,plenty of room, good internet. The wood floors better than carpet. The ceiling was painted with a mural which gave the room character. This was as good a 2 star that I have seen, and better than some 3's. The towels were not smooth, but rather rough; definitely need softner.
Very nice people, close-enough to the Aquarium, etc., parking right in front of the room. Little fridge, microwave, hair dryer. Definitely adequate for our needs. The kid got a kick out of the black light painting on the ceiling. Bed was a little hard, not awful. Could've used a couple extra pillows and the soap is very tiny.
The room was in good condition. No dresser and no blow dryer in room. Beds were clean. Pretty average for 2star hotel. The staff did try to keep an extra $10 from my change. The male staff made me go to the arm to pay him because he couldn't figure out his debit machine. When we came back the female role me my payment was $95. T was 85. then purposely gave me wrong chang
The ceilings are a special artistic treat! Simply amazing It's not in an area you wanna stay but it's close to where you wanna go!
Super friendly staff and extremely clean rooms. Will definitely stay there again. Loved having the microwave and refrigerator in the room. Also it was very conveniently located :-) Beds were a little hard and just a few noisy neighbors, the walls are kinda thin.
This hotel was in a questionable neighborhood my employees stay here I booked their rooms they very frightened and got very little sleep. There was no hot water and ants in the shower. same as above
Friendly Staff. Very hospitable. No coffee pot in the room and tried to order food to be delivered with absolutely no luck.
I love that this hotel had wifi! It really helped on my trip
The room was very clean. The location wasn't That desirable
The hotel is conveniently located and fairly well kept. The room had a refrigerator, a microwave, and a hairdryer. There was also a bathtub, not just a shower. There was also a little table and chairs. Parking was free and fast food and gas is nearby. The area of town isn't great, but it's okay. We felt safe enough. The walls are a little thin, but not too bad. The bedding was just the sheets and the bedspread - though we probably could have got a blanket if we asked. The heater was loud, but worked.
The service was great, the room was clean, the staff was friendly and accommodating! There is also a police station a couple of blocks away. The area is shoddy at best and the clientele was a bit shady --during my stay I saw several people use a room for an hour or two followed by a quick clean up.
The location was great, from there I would not recommend this place to my enemy The Management is most unfriendly, the rooms are dirty after cleaning, the bathroom was so small I had to stand in shower to. Close the door. I was so uncomfortable I left a day early.
nothing i was gross
Location was good.. Room smelled of smoke. Wall paper was peeling off walls. Bath and sink fixtures were old and in poor condition. Furnishings were old and in poor condition.
Very clean. No carpet and a faint smell of bleach meant everything was sanitized. Sketchy neighborhood
Not a Damn thing The crazy lady who sprayed shaving cream and smacked window All night she was insane, nuts,and extremely smelly
Nothing, except for a bed bigger than what we booked. The owner is very rude, we have stayed there 3 times now and he throws our paper at us, slides our card so hard it hits the ground. Not to mention the bugs EVERYWHERE and hotwheel sized roached EVERYWHERE, and the most sketchy individuals EVERYWHERE, and that is my childhood neighborhood.. it is a breeding ground for roaches, drug deals, and the most rude people I have ever met. We have done nothing but be the most polite we could be. they on the other hand? I feel, feed off of anger and suffering, Do not bring your children here. they will eat their souls.
Over all wasn't a bad place cheap and had a big bathroom. The costumer service sucked worst manager I have ever met rude and short.
It was very clean The front desk guy was a little bit strange and the location of this hotel is not the best one
There was plenty of space to park. The room had air conditioning, a hot shower, a refrigerator, a microwave, and TV. The walls were very thin and their maintenance crew made a lot of noise very early in the morning. Since the location is next to Pacific Coast Highway, we could hear trucks rolling by all night.
Pleasant staff. Clean. What we saw on the internet was what we received there were no surprises. For us the location was great and easy access and easy to find. Nice comfortable bed. Parking lot was secure. parking was limited not always in front of room.
Cleanliness Friendly Quiet Comfy Pillows were to big
this hotel was in an area that is riddled with prostitution. the girls worked right out the front of the motel and sometimes used the rooms which had paper thin walls..... the general area was a bit rough.
it's clean and tidy and have free snack
they had many things that I thought would be extra, but were included. Cookies, water, coffee, and more. the area was a little sketchy, and the staff that checked me in was short with me and unpleasant.
Clean, good location
Fixing my date of arrival without extra charge. Good service of snacks, coffee, and drink. Thank you so much. It had too much perfume. It would be good if you have little bit of perfume.
I have been staying in the Tower Motel from 20th Nov to 24th November 2010. I like it specially nice decoration and cleanness. The bed is enough large for single person, a couple can easily sleep properly. The hotel gives morning snacks with 1ltr water daily, this is so good. Only the lacking is slow WiFi connection but I would suggest someone who wanna stay this motel, please ask the motel personnel to give you cable so that you can connect your laptop with web using this cable. Because using this cable the WiFi speed increase little bit. There is a Chinese restaurant near this motel, so food problem can easily be solved. Finally, thanks the authority of this motel and I would request the motel owner to increase the WiFi speed. Thanks
Restroom was clean and big shower Ac not working, dirty bed sheets, peeled walls, horrible smell. Small room with chipped furniture.
I have a service dog and they were very rude about me having a service dog that did not want him there and they yelled at me and demanded to see his service dog certificate and wouldn't give me my key card in till like presented it to them
Was a good stay in a clean environment. Large bath area and shower ideal for 2 occupants. Comfortable bed, no problems during visit, parking was provided Lights were bright. No actual complains :)
YOUR computer sent me a message that i didnt check in, which i knew..BECAUSE I NEVER CHECKED INTO THE HOTEL. But i guess it was nice of you to inform me? Please do let me know the next time the computer can inform me of something else i know. Like, maybe every once in a while it could send me a message that reads : You are reading a message on your phone. You sent me a survey for a hotel i never stayed in. This, I didn't like. Because, if you read over there <-- (are you and that person even in the same department? are you native english speakers? If you are not a native english speaker - are you prepared to go the whole nine yards? Will your performance be sub par? Above par? If par for a hole is 4... what are you gonna shoot? ) so anyway, i never stayed in the hotel. I would best describe the travel eagle inn hotel as a place i have never stayed. as evidenced by the email you sent me that told me i didnt check in. after i never checked in.
It was a decent room especially for that price. Hotel staff was very friendly and it was quiet. Free wifi and premium movie channels, would definitely go back.
Clean, cheap simple Rough industrial neighborhood. Bad parking. Small room
- Modern room decor - Big, clean bed and linens - Our stay was about $75/night, cheaper than most around while being comfortable - Room included two bottles of water and a couple of snacks - Room was tiny, bathroom door couldn't quite open all the way without colliding with the toilet - Not enough parking. There are at least two rooms per parking space, but we found street parking on the block.