Silken Puerta Madrid

Plus: Hotel's airport shuttle was very convenient. I liked their breakfast.

Minus: Front seat staff were helpful but they did not seemed to excited or happy to be at work. Front desk staff should wait on customer in a more friendly manner.

Minus: No kettle / cups etc. for tea / coffee making.

Plus: Helpful staffs, great hotel, close to the airport and bus shelter to go to the city

Minus: A coffee maker in the room would be nice.

Great spot to land for an overnight in Madrid

Plus: The staff was friendly and easy to communicate with in English which made check in a breeze. We had nice rooms, clean and comfortable. The bed was a little harder than I usually like, but overall we were pleasantly surprised by how nice the rooms were for the rate we paid. Happy customers! The location isn't too close to downtown, but it's perfect if you want to be close to the airport.

Plus: Trevlig personal, stora fräscha och tysta rum. Hotellet erbjuder gratis shuttleservice till och från flygplatsen som fungerar men boka i tid och dubbelkolla gärna att bokningen är registrerat. Lugnt ...

Minus: Hårda sängar!