Very quiet ! Not enough international TV channels
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Pleasent location and facilities
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Det centrala läget var utmärkt, stort rum, frukost var ganska bra och damen som serverade frukosten mycket trevlig och bra. Hotellet mitt emot ett enormt sports affär. AC funkade inte i hela hotellet enligt hotellpersonal fast det lovades i beskrivningen, inget värdeskåp på rummet, mini gym med bara löpband, cyckel och crosstrainer.
Det var bra service med mojlighet att ata en kvallsmaltid. Trevlig personal och komfortabelt rum.
Great location, whole new object.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Good service, clean room and very friendy staff. Everything looked almost brand new. The No. 2 tram route stops close to the hotel. Totally good value for money (if you skip the breakfast). Expensive breakfast 9.50 Euros extra. No elevator = not for disabled people.
Everything was great
I hope to came to germanty and stay a gine in this hotel
Gym was not really a gym, pool was very small.
Staff was very courteous, friendly and helpful.
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Location Air conditioning not working
Mycket fint hotell till rimligt pris med undantag av för dyr frukost Städpersonalen var oacceptabel. Under vår frukost mellan 9 och10 gick de in på rummet och tog bort sängkladerna och öppnade fönstret. Frukosten var mycket bra men för dyr. 15 euro per person är gränsen till ocker
outdated design, paid wireless internet that then didn't function, no towels in the fitness area, no possibility to iron shirts after 22.00 (ironing room was locked)
This hotel like most in Mannheim is overpriced. A good base for the city centre. Arrived on Sunday evening to be told that the restaurant is not open.
IT's comfortable, just around the corner from the Railway Station, at the same town the locations is queit and safe. The rooms are very beautiful and clean. The price is high, but it doesn't include breakfast
The room was splinded and very big (Plenty of space). The hotel in general have a good design an nice layout. The breakfast was not worth the money (17 € p.P). It was basic and you could have a much better breakfast with less money.
Efficient. Nice lunch in garden. Wake up call on time!
Centrally located. It is little bit below value for the rate. It should be cheaper.
external sportsfacilities and free wifi no decent wifi reception in room
food and staff view from window - but could not be helped...
Quiet and efficient in a great location
Large rooms, comfortable beds, clean and nice staff Dated decor, old TV, and breakfast wasn't great for the price
Good location. Original room not liked but staff readily transferred us to a much superior room. Staff very helpful. We did not take breakfast as it was too expensive at Eur15 each. There was no air conditioning in either of the rooms we had.
The reception staff were particularly helpful in obtaining taxis quickly for us whenever we needed them.
Staffs are all so kind and having a very good hospitality. The working desk in a room is a little sticky, maybe because of some candy...
All good, except for WiFi charges I think the charges for for WiFi, 24 Euros for 48 hours are way over the top, this was was my 6th. Hotel in 5 weeks of traveling in Germany, Austria, Italy and France and the cost was 300% more than 2 of the Hotels and 3 others were free!
Everything was perfectly acceptable and very good value Nothing
Close to Luisen Park, one of the most beautiful parks in Europe, staff was friendly, room facilities (e.g. tea, teapot, shoe shine) above expectations. Wifi Internet was a bit expensive, 12 euro for 24 hours.
The relaxed atmoshere. No hotel parking, although I was able to park within 100yards.
spotless clean, very friendly welcome, friendly staff no
Didn't have the breakfast as felt 15 euros was expensive.
The Hotel is situated in a great spot, 5 min walk from the train station,5 min walk from the shopping centre, and the trams are only 2 minute walks away.. no, great hotel..
Lugnt och tyst i de rum som ligger innåt bakgård,samtidigt mkt. centralt. Bra frukost,utan lyx. Vägbeskrivning behövs vara mer detaljerad eftersom systemet med gatunr. i kvadrat inte används i sverige.
Det s.k. rökfria rummet stank av cigarettrök!
nothing around, very small parking (but possible in the street). Good for 1 night
Staff very welcoming, room clean, modern and quiet. Breakfast good. Parking close by for no extra costs. Nothing negative.
Friendly, easy to find, staff spoke good English. Opposite tram stop for easy acess to main town of Mannheim
Very friendly staff, clean room, good breakfast It was very cold when I entered the room. The window was open. I put on the heater. After 1 hour the whole room smelled smokey. It had been a smoking-room before. I didn't sleep well because of this smell. As a non-smoker, it's very unconfortable.
Very nice staff. Fine room. It would be nice though with a power-plugin for laptop at the desk.
Friendly staff, comfortable room, good breakfast. My colleague had a smoking room when a non-smoking room was requested.
Although the hotel seemed empty, and I ordered up room with separate beds. We got a room with shared bed.
Friendly Staff and Great Breakfast, clean room not enough parking space, no washclothes full size towels instead, needs an elevator, no slip resistance mats in the shower which was small, rooms are not sound proof, only two american speaking tv stations, bring your own soap
The staff were helpful and friendly and provided gluten-free bread which I requested as well a quiet room. The room was cramped and it needed to be spruced up a bit.
we occupied three rooms. Each of them were in diferent building.
Theater visit. It is just one 100 meters away.
Very clean room excellent standard of servive. The breakfast buffet was outstanding and varied during my 3 week stay. Location ideal for all of Mannheim. Hot and cold drinks available at reception.Very quiet room at the back. Mr Benz (Owner) there each morning (not Sat) to explain extra facilities- wireless in room for rent charge (+2.50) and laptop rental for one off use. Visiting medical clinic. Very hot (34) when I was there and room fans needed. Staff didn't understand my request, but owner said that I could have used one. I was embarrassed that I knew a littler German but the owner and some of the staff speak perfect English.
The Mack is surrounded by buildings of the most beatiful style, full of carvings and stone sculptures, in a calme area. 3 minutes walk and you are at one of the most attracting city centres, the parade place and its nearby streets. Plenty of luxural shops and charme restaurants / cafeterias, Mack is a beauty inside beauties. There is one towel only for the shower, while it should be 2 regardeless of the hotel stars.
Convenient, reasonably priced. I knew the hotel from previous visits several years ago
The publish in your site that internet is free. They charged me 2.5 EURO.
they for filled my wishes and the room was excellent Hotel was absolute fabulous