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The room . Yes, it was one guy who work in the restaurant - so impolite-rude and the breakfast was so rudimentary , the same things all the day .
Spacious room Carelessness of the staff. The reception girl forgot to give back our passports to us. Only after a few hours when I found that my passport is not with me, I returned to the hotel and get it back.
Nice hotel, no complaint. Hard to communicate with staff in English, otherwise it's perfect.
Good location, good value for money. Breakfast is good too. Beds are a bit hard (seems to be everywhere in Czech republic), we had a bath and no shower, showering in the bath was a bit inconvenient due to lack of mounting shower head and lack of screen, rooms bit simple.
All fine. Wi-Fi in rooms.
The hotel is very well located, the rooms and wc are big, and some of them have balcony. None of the hotel employees on weekend speak a word of english and don't make any effort to try to understand who doesn´'t knows german, the only foreign language they know. I'm still waiting to te extra pillow I've asked in my arrival. The week employees have a small notions of english and are very nice. If you don't speek german and don't have any sense of adventure better choose another hotel
central in the city, friendly people, helpful staff
Excellent service, civility, very good food. All in all a very good place to stay
Well situated 10 minutes stroll from centre, near bus stop.All staff very helpful. Russian and German main tourist languages - limited English spoken. Comfotable well appointed rooms. Roof terrace a joy.Delightful park right opposite. My room overlooking the main street was very noisy
The Hotel is very good, so is a service. Beautiful building, stylish restaurant and bar area. Excellent location. The rooms are good, but not the best. Although, the price for the room is more then adequate. Breakfast is very good. Free parking. Restaurant is good and stylish, but outrageously expensive for the place like Marianske Lasne. One can easily find a place for a dinner for a half of the price in Patriot.
Nice staff, large bed, good cuissine. Quite a noisy location.
Excellent experience! The accommodations, spa facilities and treatments, food, customer service and overall atmosphere of the hotel were excellent and enjoyable. It was nice to have the parking garage available. Good location for walking around Marienbad. I would definitely recommend this hotel for a relaxing weekend trip. The only comment regarding the room is that the carpet is starting to look worn.
Very nice and clean spa facilities (pool, sauna) as well as great bar. Average age of guests is probably around 70.
Hotel is nice and spacious Dinning room is too hot and creates an area for infection. Marienbad itself is gone history and there is for several month stomach flue in Marienbad. Guest must be informed about this,did not happen, as a result I cam home more ill then I went there for a cure
Great for relax weekend. We felt like we are in Germany and not in Czech Republic. Everything was on German, the stuff doesn't speak English at all. The room was great but the bed was very uncomfortable.
This was an excellent experience. Everything was all around superb, especially the staff who was most gracious. A Luxurious hotel and spa in a prime site above town, but also very welcoming, no stuffiness; absolutely comfortable. Great food variety & quality, too. Spa very very nice, but needed some more attention to cleanliness: others towels left behind in saunas, or cool pool not filled ahead of time in sauna room. Fixable.
Nice interior in classic style helps to relax. Very good quality of bed linnen. Good equipment spa area.
hotel room, spa facilities service reception, food + service restaurant were quite poor for a 5 stars hotel. Also the hotel has no facilities for children
cold water in swimming pool
The hotel itself and the room (appartement) were great! Staff in restaurants and in the spa: in restaurant they were watching TV, service was fair and without any smile... in spa they were unpleasant and without any activity
Luxury, quiet place, convenient for city tour in Marienske Lazne The lack of inside garage to park the car
Building, the room, place
We liked the location, look of the hotel, quality of czech cusine in the restaurant. Swiming pool was small and little rest area with not enough lounch chairs. With many children in the pool and around it was difficult relax. In addition the cost of the use (Czk260 per person) was not commensurate with the quality of the experience.
Friendly Stuff We didn't like it, when we heard the baby crying and somebody else making noise duriing the whole night in the next door room. We couldn't spend our second (out of 2) night in quiet. We work hard all the time in Prague and just wanted to have a goo weekend.
Spa procedures based on doctor's examination, friendly and helpful staff both at the hotel and at the spa centre It would have been nice to have shower gel replenished without specifically asking for it.
A perfect hotel, very silent during night, good bedding
The staff were friendly and attentive, and the rooms and public areas were very clean and well maintained. The only minor issue is the later weekend start for breakfast, which meant that I could not take breakfast on one day.
The pool was great and kids loved to go there in afternoon. The apartment rooms are nice, clean and comfortable, location is great, you have two major super markets very close and the view to forest is fantastic. very peaceful place. Hotel restaurant had not much good food and the prices for the food are unreasonable. There is not enough parking space for the cars.
i went to agricola for useing masage,spa & healthy center of hotel but unfortunatly there is no service on weekend all staff couldn't speak english therefore i had many problem
Ett på utsidan slitet hus, på insidan bekväma stora rum, uppenbarligen nyss omsorgsfullt renoverade . Centralt läge, ägaren mycket vänlig och omtänksam. Rekommenderas.
Stora nyrenoverade rum, möjlighet att själv laga mat, utmärkt frukost, trevlig uteservering och gott bemötande
This is very convenient family run residence, ideal for one-two week stay in the resort, very friendly and helpful staff, free and safe parking, good breakfast, some wellness facilities no negative remarks
The location is excellent, very quiet and comfortable, and still not far from the center of the city. Nice and clean apartments. I did not like that the bath towels were changed only after four days! We stayed exactly four days, so we had to use the same towels!
quiet, nice arrangement of the room and modrn furniture, very spacious,warm welcome and helpfull staff, good and plentifull breakfast, easy parking
Very god value for money. The hotel is right behind the The Colonade. No own parking
Prime location within walking distance to all sights, grand architecture and furnishing Breakfast service not very attentive, some items on the buffet needing more frequent refills, especially bread. Several technical problems all over the place would need a fix.
It was very pleasent hotel for people thay like quiet hotel , thay don´t need internet no possibility to internet in all hotel
Very nice place, calm, in nature. The appartement was beautiful and the decoration pleasant. The bed in the living room could be more comfortable.
Friendly compliant staff, spacious rooms, good food, very nice garden. Location a little bit far from center (20 minutes by foot) but we liked it. No problem with baby.
The staff were very friendly and welcoming and it was never any trouble to take the time to explain attractions in the area and recommend places to eat and visit. The hotel location was close enough to walk to the centre and in the park but set back enough so that a very peaceful nights sleep could be enjoyed. The cleanliness was also perfect. Lovely small garden setting and outdoor area. It didn't bother us but could bother others, was the fact that the hotel had no lift. If you stay on the first floor then the climb is about 25 steps /second floor climb is about 50 steps.
Everything: it is a well run, friendly, clean, well decorated, absolutley lovely place to stay.
Staff were very friendly & helpful
I was very happy withthe accomodations. The staff was so pleasant and helpful and the room was very comfortable and spacious. It was like staying in a very nice studio apartment. Felt more like home than a hotel room and I would definitely recommend it to other travellers.
It was perfect! Clean, comfortable, centrally-located, helpful staff, etc.
Nice equipped rooms. Good breakfast. Good location. Unfriendly staff
Very nice hotel, clean,excellent location,kind staff,they offered us free transport service train station-hotel and back. Everything was excellent in the Hotel, but outside the hotel, people in Marienbad do not like tourists,everywhere we had came we found unfriendly staff, finally we were charged for dinner and drinks 2 times in Park-Restaurant -club MAXIM.
Good location, nice exterior, tasteful interior, average breakfast This poorly managed hotel did not offer us 4 star quality. Management is not interested in its guests and is not available to discuss complaints, verry unprofessional and inpolite receptionist. Other members of the staff (housekeeping and restaurant) in general were fairly friendly. Entrance cards for the room did not work, our booked room with balcony was not available and airconditioning did not work. Tables in breakfast room were not laid out unless one arrives as first guests, we had to ask every day for knives and forks and teacups. Technical matters (such as airco) were only picked up after days (one week after arrival we experienced one day with the airco operational in our room!)
we enjoyed the location and proximity to all sights no parking
The hotel was clean, in a very central position and very elegant. The comunication between reception and other staff of the hotel was terrible.
Staff was very welcoming and the hotel is in very good shape and good taste in decoration. the best quality/price I ever had in CR! Even though the staff is nice they are not very professional. The room had some glitches that could be avoided: Broken shower head, Tv with bad signal, and a badly positioned tv. Breakfast is mediocre.
Many many thanks to all people from Hotel Monty!!!Excellent Hotel, very very kind staff, nice rooms, great!!!
A comfortable en-suite room at a reasonable price. Would definitely use again if I return to Marianske.
its high site so near lovely woods.the beautifull ceilings in reception rooms. the smell of chlorine from the swimming pool when sitting in the bar.
They have a good SPA swimming pool and good location. The room is quite good. 1. Parking needs to be charged: You must take your car to the hotel and they still charge you the fee. However, I don't know how they check for others. 2. Reception collects all your passport in checking-in.
I liked building, Food was great. My room!!! The room,s view was different in booking.com, there was room,s photo with balcony and view from window, but my room was terrible (expacially its location), old TV, was not TV channels for children. My reservation was for 5 days, but we used only 2 day and went to Prague. I recomend this hotel only for yearling and old people.
Very nice hotel, excellent breakfast, excellent spa. A lot of parking place. Sauna opens only at 2 o' clock.
location and buitiful view too small bad and poor brekfast
Good swimming pool with steam sauna. Breakfast is OK. Value for money.
We are pleased with comfortable and nice Spa, Sauna,Reasonable Breakfast. But to enjoy all facilities and services, it's better to stay in long term. Nothing special.
The pool was excellent. There was no elevator to the pool floor.
Good bed, bathroom and breakfast. At first sight the room (Nr. 3) looked luxurious with its flat screen tv and jet stream shower, but the tv had only channels in Czech language and the jet streams did not work.
The rooms were quite nice being recently refurbished. The room and the bath were very clean. The location was pretty much central. Good breakfast. Hotel Edinburgh as advertised on booking.com is actually a pension house, so they don't have a reception, leading to the inconveninent of not having a place to leave your key when you go out. If the persons who share the room have separate programs... is pretty unconfortable. The heating system doesn't work during the entire day, so for some of the visitors it could be a bit cold. However with extra blanchets provided by pension manager, it should be no problem.
New and stylish roomfurnishing, nice and quiet situation on border of Spa area, owner speaks german/czech. This pension has four rooms in total. Bedmattress made of cheap material, bed length not comfortable for long person, bedding and cushion cheap. No curtains but luxaflex. Breakfast ok, but tables are placed too close to other pension guests.
Attendance to the conference
The extra service we were offered when my mife needed a doctor.
We liked the relaxed atmosphere and the efficient, helpful and friendly staff. Our en-suite room was light and airy with a comfortable bed and good facilities. Breakfast was always nicely presented with a good choice available. The Scottish Bar in the basement has a pleasant and relaxing atmosphere, a good place to wind down in the evenings. Importantly, no sounds from the bar intrude into the bedroom areas. This is a basic pension hotel which easily met all our requirements without being extravagant. We would have no hesitation in both staying at the hotel again and recommending it to others. The parking facilities are a little restricted and could possibly be difficult during busy periods.
the staff was very nice
Near citycentre. Nice Scottisch pub with internet facilities. Parking facilities
the balcony no ability of telefon
Central, cosy, uncomplicated