Casa Lucia Hotel Boutique

Casa Lucia är charmig / autentiska

Personalen var hjälpsam. Nära till mitten av staden. Busshållplats precis utanför dörren. Mycket lugnt rum. Sängarna var bekväma. Förvånansvärt tyst med tanke på oväsen utanför. Ingen tillverkare tillåtna på hotellet. Poolområdet var mycket vacker och avkopplande. Dusch trevligt. Restaurang, mycket bra. Frukosten var överraskande trevliga. Det var inte gillar Marriott eller Hiltons bar frukost. Det var gratis frukost rabatt på ordinarie menyn. Mexikanerna älskar att mata sina gäster. Rum weres enorm och mycket charmig.

Badrumstaket var fullt av mögel. Gångavstånd till varmt rum var geléartad. Ett dubbelrum innebar två dubbelsängar. Alldeles för litet. Bad att få byta rum och fick en king size och dubbel. Två queens lätt kunde få plats i denna enorma rum. Sängkläder gamla. 4 Personer bor i rummet, två små vatten gett varje dag. Inte nog drickbart vatten. Wifi nyckfull men tillräckligt. Pool för kallt att bada i.

Location perfect, free parking

They did not accept to charge on the room drinks on the pool , the breakfast poor , safe was very difficult we had issues to understand how it works

It was central and easy to get to the main square and local restaurants and shops. Very nice pool area and garden. Our room (5) was spacious (4 windows), the bathroom was nice too.

The towels need to be upgraded. On our first few days we were given towels that were bare and a bit shabby, one hand towel had a hole in it. There were some stains on them too. I did mention this to the receptionist and for the rest of our stay the quality improved a bit. Some of the sheets had a few stains on them too, the pillow looked a bit brown under the pillow slip. The hotel leaves lights on most of the night. They are on the stair and landing and kept us from a full night’s sleep. Unfortunately the curtains didn’t keep it out either. I did mention it to the receptionist as we were leaving and she was astonished that they were on for so long even though the hotel offers a 24 hour service. The breakfast that is included in the price is quite basic and we only had 4, preferring to explore other places. The staff are somewhat confused at times as to what is included and I got a massively cracked cup two mornings in a row!

The pool area is beautiful and great for an afternoon swim and relaxing.

Wifi wasn’t available so we had no access to using our phones or television the entire stay. When asking for some sort of refund the receptionist said it was out of their control.