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Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
Please write at least 15 words Room service. Very unorganized
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Location and staff was very friendly
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
pool, restorant problems with staff
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The room style and location Only the time of checkin and checkout
Bra badrum, bra service, bra sängar, tyst trots centralt läge, Dålig skötsel av minibaren, debiterade särskilt för tomat-juice till frukost, endast italienska tidningar
Bra läge,bra frukost, trevlig personal A/C var avstängt under vår vistelse, termostaten inställd på 25 grader , det gick att få det bara varmare inte kallare, påtalade detta för receptionen vid 2 tillfällen , lovade ordna men inget blev gjort
trevligt hotell med ett kanonläge
toppenläge i centrum nära till allt. supertrevlig personal ! vårt rum vi fick var dåligt städat blev då gratis uppgraderade till en svit .Personalen mkt hjälpsam med vad som var sevärt och hur man kunde ta sig dit.Allt var perfekt!
Tillgängligheten, det nära sammanhanget med stor bad- och spa-anläggning och till trevlig familjerestaurang. Modernt och fräscht på alla sätt och vis Opersonligt
Allt va grymt bra måste jag säga,har aldrig fått så bra servize,då har jag rest ganska mycket i europa,jätte trevlig personal,ok väldigt hjälpsamma människor. Det fanns ett litet minus frukosten.
Oslagbart läge; I en av världens mest kända shoppinggallerior med il Doumo o la Scala utanför dörren. Fantastisk service som kändes lyxig utan att vara stel.
Helpful, friendly staff. Good location. Comfortable and luxurious. I do not think that the breafkfast should be charged as an item on its own. It should be included in the price.
The service and the hotel staff The price, too expensive
Peace and quiet no intrusion to privacy
location, elegance, staff breakfast cost is excessive
we liked very much the staff. they were help us all the time. the room was very clean, the buffet at breakfast was very good we didn't like that this kind of hotel hasn't free internet in the room.
great help in reservations etc by concierge
The room was very european and historically beautiful with a marble bathroom, leather furniture and oriental rugs. The staff was great and went out of their way for us. Perfect location for Milan shopping and seeing the Duomo! The food at the bar menu was a bit limiting ( we did not eat at the main hotel restaurant). The more casual restaurant had music that was too loud in the evening, but it stopped by 11pm.
The feeling to stay in the same palace as Verdi. The history.
Great location in the middle of the shopping district.
The staff were very nice and helpfull The cost felt were high
Corteous staff Aircon broken for 1 day, bedroom small for price
position near central milan
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
The Location - the decor and the friendly staff
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
location bed uncomfortable, noisy room and poor value
the location and the desing the dining room without natural light
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
very good staff, always ready to assist you . breakfast could be richer
The Spa The service at the restarant
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
the location, the service in general and the staff.. their very high price and their cuisine..
Utmärkt läge. Bra service. Frukostbuffen kunde förbättras med färskt bröd o grönsaker/färsk frukt.
Hotellets armosfär och inredning , samt den lilla mysiga polen på taketoch den avkopplande bardelen
Att taket på top-floor kunde skjutas åt sidan, så att man kunde ta ett litet dopp samt få lite sol på sig Rummen såg större ut på bild än i verkligheten samt att frukosten var i minsta laget
Läget utmärkt Nej
The staff was friendly, efficient and accommodating. Overall Avery good value. Boutique hotels in Italy usually don't have gyms. Hotel Milano Scala is an exception. Unfortunately, their small gym has lame cardio equipment. Bring your trainers, hope for clear skies and jog around Parco Sempione.
I liked the desing of the hotel - its so modern, and the large room with opera wallpapers was amazing. The staff is extremely helpful! And also breakfast was really good. The bathroom was quite strange: too large but not convinient. U dont have even a glass to put ur toothbrush. Also hotel is too modern and sometimes i needed extra explanation how to use facilities in the room. Unfortunately there were no info list in the room.
Interier, design Toiletry Set (shampoo, lotion ...)
The location is excellent: we walked to all main attractions and to train to Malpensa airport. Personnel is extremely friendly. Breakfast buffet was good, with live music on Sunday. The room was a good size and calm, with a very modern bathroom. We would go back any time.
The luxury of the rooms and the servise Nothing
This hotel offers nicely decorated rooms which are large by Italian standards. Its location, virtually behind the Scala, is perfect. Fairlly bad smell near the elevators on the ground floor. Attentiveness of breakfast room staff could improve.
outstanding room interior. you feel like in opera house. advance twin option is extremely amazing with two floors and stylization for the opera balcony. BRAVO. liked everything.