Munnar hotell

Plus: Oh everything, the resort location is amazing with greenery all around, the plantation walk, morning yoga sessions, healthy breakfast, evening meditation, the complimentary head massage. Our stay was quite relaxing and we got a chance to unwind.

Minus: There were few dogs near the tree house and they started barking in the night but after informing the management they immediately sent a guard who took care of the issue.

Plus: genuine warm hospitality full of energy and laughters, serene setting in most beautiful cardamon plantations, delicious vegetarian food, amazing breakfast, very comfortable room with seating corner and balcony, lots of free activities included (we had a yoga lesson with Harish...highly recommended)

Minus: all was perfect, could not wish for better

Plus: Ett fantastiskt ställe med väldigt härlig energi. Maten fräsch och god.

Minus: Har inget negativt att säga

Plus: This was a really great stay in Munnar, lovely staff, beautiful grounds and delicious food. The free yoga, meditation and spice walk were all great! We stayed in one of the tree cabins which was really nice in the middle of the forest.

Plus: The tree house and surroundings

Minus: Every thing is good

Plus: we had an amazing stay in the Kaivalayam retreat! we didn't know before coming what would the wellness retreat, and we discover a beautiful natural site inside a cardamom plantation Garden is also so pretty! we did riverside tour crossing cardamon plantation our suite was with huge with a Jacuzzi bath and a shower/ a wonderful view of the plantations and the vegetation in front of mountains. the food was so tasty and fine with a very rich choice in the menu. the cooking course was great. we enjoy all the facilities the resort gave us such yoga and meditation! we also got advise from the ayurvedic doctor John before each massage we made. the massages were absolutely perfect relaxing, healthy, professional. The owner and his wife were so kind always looking to have a great stay in their hotel. We definitely recommend the Kaivalyam to all whom to have an experience in an Ayurvedic retreat place.

Minus: nothing. it was the best place and we should have stayed more time.

Plus: My sister & I absolutely loved this place from moment we arrived. The feel is so welcoming & relaxed. There so much to do (loads of complimentary things from treatments to walks). The retreat were so helpful before we arrived in India booking transport for us, nothing was too much trouble. The food is amazing & catered without a problem to our vegan diet. The ookery lesson was amazing & I will make the veggie/vegan recipes when I get home for my husband & I. Our only reservation is we should have booked longer there as could have easily stayed a week or two. Thank you so much

Plus: Amazing. Great room with great views, outstanding, delicious breakfasts. We had all our dinners there too. We thoroughly enjoyed all the options that were included in our booking: daily yoga and meditation, a guided plantation tour, a cooking class, tea tasting and lesson and an Ayurvedic massage. We loved it.

Minus: Everything was good.

Plus: All is good in this hotel. The room very very cleaning, staff so polite, different activities, tasty food, amazing landscape. We will repeat the next year!

Minus: Nothing

Plus: Spice plantation

Minus: Little bit far from city

Plus: Fantastiskta rum och läge, härlig personal och bra aktiviteter

Plus: It was excellent

Plus: Every thing is gorges , very clean , staff are helpful and smiling all the time , amazing chick in and chick out , free tea and karak at 5 pm ,the breakfast perfect , thank you so much for everything

Minus: Nothing

Plus: The location was fabulous, peaceful morning, graceful evenings. The food was excellent, Staff were very prompt and attentive. always with smile. We will visit again certainly. I will recommend this place for any body who wants peaceful few days away from the hustle and bustle of cities.

Minus: Little more attention with Restaurant table cleaning will make it almost perfect, but generally it was adequate.

Plus: Especially staff interaction

Plus: Very friendly staff. Great view from our rooms, and it was very quiet. Highly recommend this place.

Minus: Evening entairtainment closes at 7pm.

Plus: New, clean, excellent food

Minus: Location not inside Munnar, it would have been nice to have the amazing view of the tea plantation.

Plus: Big villa type rooms

Minus: It’s rated as a 5 star property but its more 3 star. Furnishings in room old and need renovating. Average food

Plus: Its amazing views.

Minus: An apatment with inadequate facilities such as washing machine n cooking facilities.

Plus: Beautiful resort...smiling staff...awesome food...singing and whistling birds...overall, an amazing holiday!

Plus: 1) Silence and peace in the venue. 2) Beautiful view from the lawn and restaurant. 3) Very good staff hospitality. 4) Brimming with life, lizards, birds, bugs, worms etc 5) Star gazing outside the restaurant was amazing!

Minus: Road to the resort is precarious. Munnar roads have taken so much damage from the floods. Took 3hrs to travel 35kms to reach munnar :( Wish the resort was better lit at night.

Plus: It’s a magical place, perched on a hill overlooking a tea plantation. Fabulously food, great massages in spa, lovely staff. Spacious and comfortably designed rooms. . Wonderful hikes right off the property. And what could be better than to wake up to that incredible vista. Highly recommend!

Minus: We loved everything but it probably wouldn’t be ideal for people who have difficult navigating stairs and steep walkways.

Plus: Breakfast was so delicious and comforting. It gave us a feeling of our homemade food. The neighbourhood and surroundings were so eco friendly and amazing! We will definitely recommend this to anyone coming to munnar.

Plus: Best food, location, and views. Their deep fried Ice cream was the best I tested so far, and I had it nearly 20 style in different countries.

Minus: Damp humid room, daily cleaning wasn't upto hotel standards.

Plus: The view was amazing from the room , good food in the resturent , very helpful staff and kind.

Minus: The room wasn't that clean, insects every where, the hot water availble in specific hours only ! it wasn't that hot!! I couldn't take a shower the water was cold for me, The room was cold too, couldn't sleep.. we request for heating device.

Plus: Set in a stunning location on the mountain side just out of Munnar. The views from my room was incredible. Watching the rain/‘mist descend on the mountain was great. Staff were incredible friendly and hospitable - really made the experience so lovely. The spa was surprisingly good. The food in the restaurant was of a very high standard - some of the best I’ve had in India.

Minus: Similar to other reviews, the place is a bit tired so don’t expect the same level of luxury as suggested in the pictures. The rooms were comfortable, just not as nice as shown. The standard of the rooms seems fairly comparable to other hotels in the area though. However the charm of the staff and quality of services more than made up for it. More variety of activities on offer for more “adventuours” travellers. Mostly just generic day tours etc offered.

Plus: Staff were helpful Location awesome Food awesome Superb spa

Minus: Commode seat was full of stubborn stains..no matter how much the staff cleaned but in vain Maybe a reminder of the activities would have helped us And more activities needed

Plus: The environment n all the staff. Sanal,krishna,eshwaran, rex alvin, sriram n t yoga master. Nice simple breafast to order. Beautiful view every conner. Rugged terrain. Good for adventures traveller.

Minus: I dont hv any dislike. Everything was great

Plus: Vår "villa" hade underbar utsikt och personalen var underbar. Städat och fräscht överlag. Bra mat

Minus: Wifi funkade sådär och AC:n gick inte att reglera. Balkongen saknade sittmöbler och var tyvärr lite myggig. Ingen öl eller vin serverades

Plus: The morning trekking by Phillip , very good breakfast and overall staff behavior were good

Minus: location is far from city

Plus: Food was really good

Minus: Approach road to hotel and food rates were on higher end

Plus: Helt fantastisk personal som gjorde allt utöver det vanliga.

Minus: Ligger avsides, finns inget annat på gångavstånd. Men lugnt och skönt. En pool hade varit toppen.

Plus: They welcomed us with Garlands ! Breakfast was delicious and the spread was fine . Restaurant has good menu to choose from. Views from restaurant are great.They serve authentic Kerala Food. Staff is professional and courteous . We stayed at Family Cottage .The room is actually a one Bed Room Apartment with nice Balcony. The Rooms are spacious and well maintained . For hot water in bathroom they have independent water heaters which are adequate. Sleep quality is excellent. Cleanliness , Linen Quality is excellent .

Minus: Originally We had booked " Valley View Villa". During Check-in we found that though the villas are spacious Duplex , however do not offer valley view from inside because there are trees in front of these villas . We found that the rooms under category " Family Cottage" actually offer valley view from the Room :) . Luckily they had a room available at our check in and they upgraded us to this room with additional fee. The staff was very co-operative on this . They should change the name of "Valley View Villa" to "Family Cottage" which will be more appropriate.

Plus: Hospitality is good.

Minus: They had earlier mentioned that their property is pet friendly whereas after reaching there, they charged ₹1500 per night for our dog. This was quite disappointing. They told us that only family cottages are allowed for pets but this isn't mentioned anywhere in their policy.

Plus: We had a wonderful time. The staff is extremely friendly and helpful. The spa was fantastic and the food was excellent. Especially the breakfast is the best we had on our trip.

Plus: The staff were very attentive and helpful, not just with us, but with every guest staying at the premises. The food was good, reasonably priced, although it is best not to be too adventurous with the menu. The surroundings are very quiet, serene, picturesque, and the rooms are well maintained, and above all, spacious. Access to the rooms are with a combination of steps and ramps, dependent on the level. Most of the additional facilities are good, too. The laundry service was good and prompt.

Minus: The spa services definitely need to be revved up, but it may also be due to lack of patronage. Also, since lunchtime is a lean and bleak period for the kitchen, as most guests are out sightseeing, resident guests need to be very careful about what they order. They may end up getting something they had not bargained for.

Plus: Service

Plus: The view was fantastic! Comfortable beds! Great service!

Minus: I had made a booking using my American Express Card Card. However on arrival, they said that can’t accept due to poor signal. When we checked out I had given some feedback on the above and they explained that they don’t accept Amex cards which was quite surprising since your website had permitted the use of the same.Luckily I had a master card on me and used it. This needs to be sorted out noting that the property is 4+ hours and there is nothing around for miles! Rooms and especially bathrooms were worn down a bit and needs some updating.

Plus: Breakfast was good. Fairly good spread and tasty too. Rooms are cheerful. Staff are tremendously polite and responsive. Great views from the room.

Minus: Hotel's location is a dampener. The only road to the property is riddled with potholes which makes getting there and going out a nightmare. I mean it is so bad that my back hurt for more than 3 days after the trip. We were using a mini bus and it was nearly 4 kms of pure agony. Apparently last year's floods did this damage. I can't believe that all the resorts in the area could not get their act together to repair the road and make it more passable. Also, as you near the hotel, the road is strewn with garbage by the local populace. Plastic bags and filth. This is a very sore sight indeed.

Plus: Great amenities. Better views.

Minus: Was not easy to get into town to get food but luckily placed delivered to the resort

Plus: Nothing

Minus: Reception staff attitude and unprofessional behaviour,the road leading to the hotel was Testing my cars off road ability. It was made evidently clear by the check in staff and by the lady who showed us around that we have selected the most basic room and this was the cheapest room to stay in the hotel.I had booked 2 rooms for 3 nights and felt this property was overtly priced. I have stayed in at least 100 different 5 star hotels around India and around the world,I must say this was by far the worst experience,neither does it deserve a 5 star as advised on booking . Com. I understood that all that is rated high on the website may not be what it is after all when you reach the property. Not a good job,bookings .com and not at all a good job team fragrant nature.

Minus: No facilities for relaxing

Plus: Set in a beautiful surrounding nature at its best. Like staying in a fantasy getaway. Staff service 5 star

Minus: Nothing not to like

Plus: Adult pool was great.

Minus: Location not great. Far out from town etc.

Plus: Pool pool pool

Minus: Hotel reception of accept the US dollar and euro refused! He said pay only with Indian rupee, the nearest exchange 20km away, and I got hurt the

Plus: It is amazing for relaxing, it is definitely worth it

Minus: When the power cuts there is an annoying voice keeps beeping

Plus: Utsikten var helt fantastiskt och maten var också väldigt god. Vi hade våran 1åriga dotter med oss och dem gissade mat så hon kunde äta också.

Minus: Familje polen kunde ha varit lite varmare men annars så var det bra

Plus: Superb location, completely natural

Minus: The tree house was small not spacious

Plus: The staff and there helpful nature and ofcourse the property and location. Especially prince , Shyamnath and the staff who were working there or farming.

Minus: The property was at great location and staff was really Caring and helpful. I only thought that the tent could have been more warmer with blankets and can be little for cleaner and dry. May be a heater in all the room will also help. The carpet on the floor was not that clean. Also due to phone issue we were not able to get the jeep. May be u should inform ur guest a specific time to reach Munnar and exactly where in Munnar they should come. But overall it was a great place . We were 4 girls and we were taken care of really well. Thanks you so much .

Plus: The views and surrounds were lovely. We enjoyed 2 days of serenity among the tea plantations spotted some Indian giant Squirrels, which was great!! We

Minus: The accommodation was a bit deceptive from the photos. The whole place just need a bit of an overhaul. The shower and plumbing was terrible but bearable. Also need a good scrub.

Plus: Location is perfect, you will feel great if you are staying in Treehouse.

Minus: Washroom tiles were broken. Room carpet was dirty

Plus: Need more safty in night there was small animals like cat and mouse comes in tree house and net was not proper set on bed....

Minus: Flush was not properly working

Minus: Give more Hospitality ... And first Aid

Plus: the location was really beautiful and the staff was pretty cooperative, but they charged for photo shoot which was really higher side,

Minus: the tree house we got was not having hot water and for getting it the repair started next day morning until we checked out which was disturbing our privacy as few staff was inside the tree house.

Minus: It’s overpriced and acitivities mentioned in the list was just done but not very attractive.

Plus: This hotel is little away from the main town but the location was good, you will definitely enjoy. Staffs were polite, especially house keeping and restaurant staffs. We truly enjoyed the stay.

Minus: NA

Plus: The view from the room, hospitality, friendly staff, tasty food and many more to say........wonderful hotel with great service......

Plus: Every thing

Plus: Location of the property, the view from the property

Minus: Approach road

Plus: When you are looking forward to plan a perfect vacation and among all the choices you have you want the best to have a memorable experience, this was my mindset when i was planning my vacation and finally choose this hotel after going through all the reviews and pictures etc. To my surprise it was even more beautiful than had seen in pics, the most important the staff that goes beyond expectation and their little touch that make them stand apart from all the other hotel stay experiences i had so far. I have no words to describe how they made sure that their guest should return back to them only. Thankyou for making it so special for us

Minus: Nil

Plus: location, nature, staff,

Plus: View

Minus: Fried Rice,

Plus: Personalen och läget

Plus: Very nice staff and lovely views

Minus: Noisy rooms and overpriced. More like a 2/3* Hotel. Spa was overpriced too and not a particularly nice setting considering massage was double the price of everywhere else.

Plus: Great and very attentive service. Our cottage had a nice view over the valley and you can also hike a little bit around the valley from the resort. Breakfast and dinner was good. We reached the resort by autoriksha from Munnar bus stand.

Plus: Hospitality and friendly and helpful reception!!

Minus: In house activity not there

Plus: Great resort at amazing location. The view is extra ordinary. The front office staff is very helpful. Restaurant staff need some improvement on being more attentive to customer need.

Minus: Setback is walk up resort. Those staying in the 4th and 5th level on the hill will suffer abit.

Minus: This hotel is a great example for not value the money. Not clean, lousy service and not comfortable.

Plus: 1- Courteous Staff 2- Nice Activity room 3- Nice maintenance and cleanliness 4- Location

Minus: 1- Views could have been better from the rooms..were blocked by big trees and the windows and doors were blocking most of the view. There should be large glass french windows to soak in the scenary 2- Location is awesome but the feeling of openness is only after you have come out of the resort to the tea garden 3- Night travel after 6 PM is difficult. Food has to be taken in the hotel. 4- No Spa & Bar so the property is very dull after evening. 5- Apart from the activity room with games and chess etc...there is nothing to engage adults 6- The outdoor activities like rope climbing etc are paid and would be enjoyable only in large groups not alone so it defeats the purpose 7- Overall nice for families where kids have to sleep by 9 else look at something more on the city side as it is a distant property for spontaneous food and outing. Taxi charges 200 for a drop to the city but it takes 30-60 minutes for it to come and pick you up and then 30 minutes drive to city,....so sudden travel is not a great idea

Plus: Beautiful view n cleanliness

Minus: None

Plus: Excellent hospitality and food. Place the resort is situated

Plus: Nice resort with a river stream besides, i liked the stay here very much. Staff was very courteous.

Minus: I think food is bit pricey, i feel lowering the price will let more people have the food inside resort rather than going out.

Plus: The excellent property. Well maintained.

Minus: The Food could be better.

Plus: Excellent location, cozy rooms and spacious property makes it very welcoming and comfortable, not only for adults but for children too. Highly recommended.

Minus: Breakfast variety can definately be improved.

Plus: Its a beautiful experience to stay in this resort.Loved the place and specially the nature walk.

Plus: Trevligt och stort rum.

Minus: Ingen alkohol fanns. Personalen i matsalen pratade inte engelska . Begränsad meny.

Plus: River bank.

Minus: Food taste was good but still can be improved.

Plus: The staff were very friendly, amazing location. Food was good, overall a wonderful experience

Minus: . Room doors and bathroom doors need a little makeover.

Plus: We loved the hospitality and the wonderful customer service. From the moment we reached and till we left. They were courteous and very cordial. The food was amazing! The location was really wonderful !!! Will recommend this place to everyone. Love it !

Minus: Nothing . Everything was good!

Plus: Very friendly staff . Rooms are neat and clean little maintenance issue . It doesn’t look like a 4 star hotel but basic aminites are self sufficient

Minus: Locator excellent. Lot of people line the nature arrange mini trekking tour , the fitness club and all those are inactive . Promote more so that people stay mire in the hotel rather just came to stay for night. I really to maintain such facility needs more expense you could get if you little more think out of the box for eg bike trekking to near by area . Create an artificial water falls where you water tank is located and a small swimming pool or jacucy and circulate the water into a big pool but a small pool with temp controlled and sona bath at a reasonable cost people will love it .a guided tour to nature lot of youngsters doesn’t know what is nature what is the cash crops like cardomon etc

Plus: The service here is awesome, staff is very responsive and took good care of us. The view from here is gorgeous. We also went on a morning trek which added great experience to the trip.

Minus: The drive for first-timers is scary as the location is very isolated and roads are not very good. But the property staff can help with that if needed.

Plus: I thank the staff for their beautiful manners

Minus: No things

Plus: The location of the resort is brilliant, an absolute nature's nest and the extremely friendly staff of the resort made my stay really pleasant in everyway. The authentic kerela food was awesome.

Minus: The only turn down was the Chinese food

Plus: Staff very courteous and helpful.

Minus: The restaurant menu was limited and dishes could be better cooked. The restaurant needs heating in cold and rainy weather as the temperature drops substantially. Also the rooms need room heaters in bad weather as it cools down very quickly.

Plus: the hotel room was of high standard but reaching the resort was a real problem.We were held up for 3 hours and it was getting dark and foggy.We had a sigh of relief when we reached the resort safely.Luckily our driver was quite good. View from room breathtaking.

Minus: There is road works everywhere and long delays up to 3 hours en route from munnar.. The road in the compound also was in need of repair.No wifi in room and to get password for wifi in reception area we had to ask several people. Food very expensive and no chance of getting anything outside the hotel. In spite of the road situation the hotel charged hefty amount for stay and food.Could have at least added free breakfast.

Plus: Hospitality, room service and so on.....

Minus: No discount

Plus: - Location ok - Available buffet wad good, but in the main restaurant only.

Minus: - Room ambiance was average - washroom is too congested. - a pool was offered but not available

Plus: It was over all good. Clean and friendly staff

Minus: Road under construction and this is an annexe to the main club mahindra.

Plus: Nothing

Minus: No internet in the room the staff not trained good the picture in booking different not like real old furniture the toilet bad worse hotel I have had

Plus: We stayed at the new property, Mount Serene, which was great! Spacious, clean and lovely rooms! Friendly and helpful staff! The chef went all out to see that we had the best options for all the meals! Good food! Krishna, the boy who waited on us was very helpful and cheerful all the time! Check-in and checkout was quite smooth. Will definitely come back to stay here again! Really liked the ambience of the hotel and the staff! Keep up the good work!

Minus: Our stay at Club Mahindra was totally fine. We had a great stay! Two points- I didn't understand why I was charged the whole amount to my credit card when I made the hotel booking thru booking.com Usually, I pay at the hotel. The USP of booking.com is that we don't pay in advance. So would like to know why it happened this time. Also as we had come in the rainy season, if two umbrellas with room numbers printed on them could be provided for each room, it would be great! Please take it as constructive criticism.

Plus: The hotel is at the center of Munnar town. & valley view rooms are excellent for site viewing.

Minus: NOTE:- ALL THE VISITORS MUST CARRY THE ID PROOFS AS PER POLICE RULES ...IT WOULD HAVE BEEN BETTER,IF IT WAS MENTIONED IN BOLD LETTERS .SO INFORM ALL NEW VISITORS TO CARRY THE ID PROOFS FOR ALL VISITORS

Plus: Staffs are very friendly , A la carte food

Minus: Poor maintenance which includes pest control

Plus: The reception staff Mr. Happy is very professional and friendly. Encourage such people with proper recognition and appreciation.

Minus: Nothing

Plus: Stay was comfort and good

Minus: Was good.. And no dislikes..

Plus: Courteous staff, comfortable stay, great location, good hygienic food.

Minus: Restaurant didn’t have lot of options for local cuisine.

Minus: Everything have not in room we couldn’t call each everything if you keep like ironbox and multiple charger and basic thing heater that is chargeable how it possible non sense thing that hotel

Minus: Great property. But highnrate

Plus: Great location, friendly staff, good restaurant, if we returned to Munnar we’d definitely stay here again! Would recommend to our friends!

Minus: Nothing!

Plus: The Silvertips was a well-appointed hotel with a quirky 'movie theme's throughout which made it unique. It was positioned within walking distance of Munnar centre. The staff were fantastic. The restaurant food was, in our opinion, very good

Minus: We missed having an outside area with seating in (although we had a small balcony with table and chairs). The indoor pool wasn't that special. The surrounding area wasn't great. It would have been nice to have some sort of alcohol available with our meal but this is typical of many places in India it would seem.

Plus: A very professionally run hotel. The staff were amazing and very attentive. Would use the hotel again.

Plus: Breakfast was good.

Minus: 1. Loud noise from neighborhood playing continuously for almost 24 hours was extremely disturbing. 2. My ticket from Booking.com showed that the dinner was included in the amount paid but I was made to pay extra for the same.