Monumental Movieland Hotel

De städade inte rummet på tre dagar, inte ens när vi begärde det. Receptionen verkade inte bry sig

Väl beläget. servicen är mycket dålig, inte rekommendera

Väl beläget. servicen är mycket dålig, inte rekommendera

OK för priset.

Krävs för att betala en återbetalningsbar deposition på $100.00 som skulle ta mer än två veckor innan den kommer att satsa på mitt konto. Jag tycker att det var för länge för krediten och det var ingen information eller något meddelande om den här avgiften.

Ostädade golv - hårstrån i badrummet

Nära till Universal Studios

Nothing. It was horrible.

It was dirty, room never cleaned,garbage over flowing outside. They charge you $100 on your credit/debit card at check in which they don't tell you until you check in. Pool not open even though all the other hotel pools in town are open. Flies in the room

That room was dirty, the floor was so nasty. I had to use one of the towel to somewhat mop And roaches was all over the place. I ended up booking it again even tho I wasn’t really happy with the room only because I wasn’t going to get my de

The staff didn’t Tell us over the phone that we had to pay $200 dollars for a security deposit & $40 for the government taxes. They told us when we checked out that we would get the $200 back but still haven’t yet

Bed bugs

Nothing they mess around with your money an over charge you card ..

The front desk people unprofessional

The location was great the staff was pleasant,

Cold eggs and kielbasa when we told the host they brought out hot food the host was very pleasant

Location. Parking. Convenience of food and stores to hotel

Air conditioner temperature and fan buttons were broken. We were there to volunteer for the Disney Marathon, so we arrived about 9 and upon checking into our room we're tired from travel. We found one of the two beds had a full mattress laying on a queen size frame. Which caused the mattress to buckle significantly in the center. since we only had two hours for a nap before we had to get to Disney for our 2:30 AM shift. We mentioned it on our way out and the gentleman took a note. When we got back to the room at 10:30 a.m., the bed frame and/or matress not been replaced it was the same bed, and temperature setting buttons hadn't been fixed. Thank goodness, it was stuck at 70° so it was comfortable enough to pull the covers up my rest and sleep. Again we notified the front desk however nothing was done. Additionally, the water in the bathroom tub drift all night long. We finally put a towel in the bathroom for the water to drip on so we couldn't hear it anymore. At 1PM we left to attend my niece's birthday party in Lakeland. We asked that the air conditioner be looked at and the mattress be replaced or the frame. At this point we were not willing to change rooms, just wanted to be accommodated with the air conditioner and the frame. It was quite obvious that the mattress did not fit on the frame and no one should have been booked in that room anyway. But we had plans all weekend and didn't have time to wait for maintenance to come. We had reported these things to the hotel front desk each time we left. Other than those two things, it was what I would expect for the right.

Great Location! Mini fridge and microwave in room.

Room was pretty rundown, dresser drawers wouldn’t go in right, very uncomfortable beds.

The smell was foul coming from the AC and there were no windows to air it out.

This hotel was a filthy dirty mess and was infested with cockroaches. I was greeted in the door of the room with a dehumidifier that I was told takes the smell out of the room. Very disappointed

The hotel was gross the service was awful. I have no clue on how it got 3 stars. It's criminal what they're doing to people. The location is the only satisfactory thing about this hotel.