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The evening meal was very good
The staff members were extremely pleasant and helpful and the restaurant food was excellent
The hotel had a relaxing feel to it, really nice room with sea view.
The very good restaurant.
Great staff and restaurant. Nice ambience in the hotel. Great views of the sea. The room had a strange smell
The overall ambience of the hotel, the comfort, friendliness of the staff and the first class views from the guest lounge and the restaurant
superb location, nice clean room overlooking Mounts Bay, excellent dinner and breakfast .Room heating a little hot for us
The staff were excellent, very welcoming and helpful. The restaurant was excellent both in terms of quality of quisine and service Nothing . Everything was as good, if not better than expected.
reception staff gave very good service - very friendly. The food was delicious, especially the Farmhouse breakfast.
Staff were excellent and very welcoming
The names of Cornish towns for the rooms a very nice idea Very clean and personal kind
Only stayed for the one night, all the staff that I saw were very polite and helpful, the room was comfortable and presented very nicely.
Simple, friendly - good pub - good breakfast. En suite bathroom was a bit cramped. General condition of the hotel was a bit tired.
Staff were great, kind and helpful. It was near sea with a beautiful pedestrian walk just 5 min walk. It was also near town centre and a Tesco Express for a quick shopping! Due to there being a (classic) bar at the ground floor in the hotel, there were loud noises coming out starting from about 8:00pm to midnight; it was weekday though! Also, I did not like the breakfast as there was a very limited variety of foods/choices for the breakfast.
nothing to dislike excellant value room was fantastic clean continental breackfast in room was good and would definately stay again
Beautifully appointed and modern mini-suite overlooking trees and a meadow. Very quiet. About a quarter of a mile off the main road. Location is atop a hill and some distance to the seaside and city. No views. Absolutely must have a car. Do-it-yourself continental breakfast ensuite. For the price, could easily have provided small, elegant touches, but didn't. No contact with owner/staff except at check-in the first of two nights.
Arrived 3 hours early by mistake but was still able to book in due to kind staff and not sticking to strict 'company policy'.
Everything was very good
The hospitality was top notch, loved the breakfast being in the room to have at your own leasure. The room was very large and the bathroom was too.
Relaxed attitude.Friendliness of owner & eagerness to please.Helpfulness. Hotel location.
Surroundings, excellent on suite room with spectacular views, gardens were a joy and the proprietor.was very helpful and friendly. none
Beautiful setting The staff was rude
Very comfortable, clean rooms. Excellent breakfast. Large room. Driveway to the house is very narrow and about 1/3 mile. The location is outside of Penzance so had to drive further to get to the sights.
Very quiet and very neat. The owner is so friendly and very kindly. I strongly recommend you stay here for long stay! Nothing.