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Would have liked free internet for the price we paid.
Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
Fitness facility is great. Some rooms are in need of a little tlc.
I had my iPod stolen from my car by the valet/parking staff.
Great location & value. The staff was EXCELLENT! It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Noisy and crowded they day we were there a plain clean serviceable hotel Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
Everything was walking distAnce. Easy access to many places. ❤
Not really good for young toddlers comfortable bedrooms. Needs updated decor and carpets definitely need a good deep clean. Better attention to details such as restocking coffee and cups complete with lids. Likewise bathroom products. Staff polite but on a rush to get through whether finished or not. When asked by telephone about airport shuttle was told none upon arrival at hotel found they do have services
I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.
Nice location for nightlife and history tours. I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Very friendly and helpful staff
The view was incredible valet parking was sweet The fact that I had a family emergency and wasn't offered any sort of amount back. I paid 435 for less than 6 hours in a room
Clean rooms City Hall views Lobby bar with friendly bartender Friendly and accommodating front desk staff Diminutive gym Broken solar shade in room
Nothing The valet misinformed us about the parking. They strongly recommended we pay 50$ for valet parking rather than on the street. The hotel room was not very ideal or modern for the price. The towels and bed sheets smelled as if they had not been changed or washed. The hotel did NOT provide amenities, and the shower products provided were very low quality and would not use them on my body. There are plenty other choices in Philadelphia and would not recommend this La meridian.
We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of! No complaints!
Location 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
Attentive staff Noise between rooms
The location was great. It was very close to everything. The staff was friendly and helpful. It wasn't worth the money for what you got. It nickel and dimes customers for everything and amenities were overpriced. Parking, snacks, water. There isn't a microwave or fridge in the rooms. A fridge was provided upon request but it was not in the best physical shape. The tub and cups weren't the cleanest
The staff was lovely -- so nice and helpful. Location was ideal, I'm a Hilton Honors member so free wifi, great views (large windows), nice room decor, lots of space, decent executive level breakfast/snacks. Beds were comfortable. Even on the 25th floor, you can hear traffic. It's not terrible, but noticeable. Bathroom sink was high (I'm short) -- again, not terrible, but noticeable. Pool was okay, but not great.
We booked the best suite on the 26th floor for our wedding night. The hotel gave two sets of our room key out so when we went up to sleep at 2am after our wedding, there was someone else's items in our room. They downgraded us to the open room on the 8th floor. I was not given a refund as the manager said it was an equivalent room... It wasn't. :(
Just a solid business hotel Decor was generic in rooms, common areas, and outside. Thoroughly dull.
Bell hops and valets were very kind and professional. Pet policy is not clearly stated on their website. We arrived at the hotel with the intention of sightseeing and ended up being stuck in our room watching our dog because the policy doesn't state online that you have to stay with him at all times even if he's in a crate. This made us on able to benefit from our complementary breakfast since he was also not allowed in the dining area and the entire purpose of the trip was for a Valentine's Day getaway with my husband. It left us leaving the room individually and scrambling for last-minute plans. We did not get to enjoy our vacation the way we expected to and were even more upset that when we called to ask about the policy that we weren't informed in advance. We did not get told until after check in
Location was perfect. Heated indoor saltwater pool was lovely. Breakfast by voucher for value amount.
Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view. Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.
The location and being able to park at the hotel. Also like that they have a pool.The The pool was shut for maintenance. No free Wifi. Parking was expensive.
Close to Art Museum and good restaurants. My wife and I prepaid for a king room and upon check-in (at 4pm) was told no kings were left and they only had doubles remaining. The woman checking me in was not apologetic or particularly concerned (and made no offer to rectify the situation) that I wasn't getting what I paid for and had a take it or leave it attitude. There were 15 people in line behind me, so I chose not to protest and accepted the room offered me.