We are golfers, and used the golf course several times. The location was good for what we wanted. If we wanted the beach we would have chosen another location. No
Nice location, nice looking from the exterior, and nice lobby. That's it. Rooms were run down. Soap dispenser leaking/dripping soap to the floor, creating a puddle. Pillow dirty, and had a public hair. Wood floor was cracked and chipping for away. Shower window had soap scum everywhere. Tub was old and rusty. Room had a smell. Air condition works and was cold, but adjuster knob broken. And the hallways to the rooms were very run down too. Basically, the guest rooms didn't match it's location and lobby.
Comfortable rooms, wi-fi access for free, hotel location Breakfast service very slow
We paid $50 for a room key, But due to a storm, no room key was available.
The only good thing was the price. Arrived to a dirty room, had to pick out a different one- regardless all the rooms were dirty and had problems either with beds, A/C or moldy floors. No soap in the bathroom at all, asked the staff, the cleaning lady never showed up with the soap, i'm guessing they don't provide soap. Heard a rooster on someone's balcony from 4 am till 7 am. Neighbors were very noisy, didn't get any sleep. The smell of weed everywhere. Outside of the hotel looks old, poorly maintained and trash everywhere.
Price reasonable Staff sucks. Too busy joking around and dont want to be serious
It was a casual hotel. Computers to use in the lobby. I did not like the balconies. I like to sit outside in a chair and relax on the balcony. There was no way you could do that at this hotel. And the door leading into the hotel room was broken and flimsy.
The staff at the desk was nice. We were greeted at the room by roaches on the wall, in the bathroom, on our night table. I slept with the light on the whole night because i was scared to be in the dark with so many roaches
Nothing This place was scary. The rooms were terrible, and the hotel seems to be undergoing construction? All Inculsive? That's a joke. The room next to me was gutted and you could see into it from the hole in the door. I had to leave after an hour because i didn't feel safe.
Nothing. The hotel was very dilapidated and run down. The furniture was dirty and the floor and walls spotted. The bathroom was dirty and the hotel did not provide towels in either of the rooms we rented. We did not even stay the night. checked out after 5 hours.
It is hotel that tries to look luxurious or was at some point but it still looks a bit nice. Overall we only needed it for an emergency night so it worked out and great price.! The Custumer service could be upgraded, the rooms are clean but a little rusty when we got to the room it drinked like a lot of bleach, ither they had jut cleaned it or it made me wonder why they had to use sooo much bleach. And the bed ONLY have a super thin sheet so if you are styling there and would like to be worm take your own blankets .!!
My stay at the Sheraton was very peaceful and quiet. The room was very comfortable and the shower was good. The price of the bottle water was to high.
Sauna and hot tub
Comfortable room, comfortable bed. Clean environment. Nice location also. If you sleep late, after a certain time you can't order breakfast anymore.
no food smells in hallways, very clean. An odor free hotel , very rare these days. Nice big suite rooms, friendly staff
the comfort of the room and free acess to internet in the lobby Jaccuzzi of the room was very dirty
Very nice. Clean and spacious rooms. Loved the jacuzzi jet bath tub The bed was uncomfortable
Spa pool on the roof
Nice and clean hotel Have to pay extra for breakfast!!!
Everything was perfect ! N-a
The living space is very comfortable. it allows you to sit at a desk and work while the other person can be in bed asleep and not be disturbed.
Room was very clean and had a number of thoughtful touches. The staff was thoughtful and very caring. I have stayed at many high end hotel chains and the Rennaisance is exceptional for comfort and service. There is nothing I didn't like. I will be staying at the Rennaisance again.
Excellent front desk service
Pretty sure the housekeeping folded my clothes. That's weird. Didn't quite follow the card provided for green housekeeping. Hung towels still replaced. Would have been alright with them being left to reuse.
We made a very last minute booking when we missed our flight due to delays in the Florida Keys. We chose the Renaissance because it was close to the airport without being on top of it. We were welcomed like we were long anticipated guests and made to feel totally comfortable. The hotel is beautiful, the rooms clean and cozy. We would definitely stay here again and would recommend it to others. There wasn't anything to dislike.
All the staff was very friendly and they did anything to accommodate you. The manager on duty on 02/14 was excellent. When he was told about our inconveniences, he went out of his way and gave us a refund from our expenses and on top of that gave us free breakfast to go. Did not receive room service at all. Had to ask for towels every time.
Welcoming helpful staff. I checked in late at night and my checkout time was upgraded an hour for free. Good continental breakfast bug nice bed Small tv. No fridge.
Breakfast Don't have microwave The staff from the from desk was rude at the time we ask for it
Location, quietness, staff, ample rooms, parking, WiFi, TV choices Breakfast vaiety and staff
Location, room size Breakfast room staff
It was clean and comfortable I booked be paid prior to travel and was told on arrival it only prepaid for one night. I would locked out of my room at 10 the following morning if I didn't provide a card for the remaining 3 nights. Surprised by this news and told if i left my card would be charged the balance owed to the card. I made the reservation on. But I used my husbands credit card online and didn't have that Card with me. Only a lower balance cc to be used on my trip. Everyday our room keys would quit working. The TV also didn't work and we had to change rooms once they couldn't get it working.
the location is good. good house keeping. modern loooking and close to the airport. the place is clean. day staff are more professional. will make sure your wellfare comes fisrt. easy check in, easy check out. night staff was rude. would not recommend children around the front desk at night.. female who runs night shift is rude and opnoctious to hotel residents while cursing the other young workers or friends she had loitering the entrance of the Marriott courtyard. reminds me of the hotels back home i would only rent by the hour.
This hotel front desk staff is overall very pleasant and accommodating, and the facilities are fair. I enjoyed the management staff as they were attentive and found solutions to issues quickly and efficiently. The air conditioning works GREAT! The rooms are poorly lit, the cafe bar staff was rude and did not attend to customers quickly, and the beds and technology was terrible. The hotel is located in an area with very little choices in food and shopping. This is purely a business related hotel.
Friendly staff No linen for pull out sofa in room
Location Great, Room and Hotel sparkling clean and up to date Decor. Staff very gracious and cheerful. Nothing
Please tell your morning cook that runny, slimy eggs are not good.
Everything; family-friendly, a great free breakfast,the room's layout was just perfect with comfortable beds plus the friendly and knowledgeable staff made our stay very memorable. NO!
This guest did not leave comments about this hotel.
Perfect stop over for myself and my husband. We would definitely stay there again.
my own 1 bedroom suite with a fully furnished kitchen including a full size frig, dishwasher, garbage disposal and my stay had daily room service & free breakfast. EVERY ROOM IS A SUITE!
excellent layout of the room and amenities I didn't mind being given a handicap room but when the compressor kick on for the AC, it was incredibly loud like it was locmaking a hard to rest Well.I brought this to the attention of the front desk and she seemed to just dismiss it.
We really enjoyed the roomy rooms... Had a lot of space. We had a 1-bedroom suite. The location is close to nice shopping. The one thing that did not meet our expectation was the pillows. They were too soft for us and meant we woke up many times at night and with a light headache. Since there are 4 pillows on the bed we suggested to have 2 soft and firmer pillows.
I liked the room the best. The check in staff was absolutely rude and had horrible customer service. I ended up greeting a refund because they were so ride!!! Would never ever stay here our recommend it to anyone.
Nice big room. Air was slow to cool and the ice maker in friend didn't work
I have a good one bed room upgrade. I like it too much Good Breakfast Friendly Staff nothing
We were expecting bare essentials for the great price & were scared of all the negative reviews. However, rooms are really big, clean, quiet & staff are friendly & helpful. Location is excellent.We are here for 6 wks for medical reasons and so far it is exactly what we need. Towel situation could be improved but we always get help when we ssk. The appearance & furniture are old & in need of revamp but this did not affect our stay.
Location great. Rooms large & satisfied our needs. Staff very pleasant & helpful. Quiet. You get what you pay for; we felt we got value for money. Hotel needs attention & revamping but this did not put us off. Infact we extended our stay.
Location Dirty sheets on both of the rooms
Nothing Everything was dirty and the place needs some mayor upgrade. The TV in the room was an old one and was not even working. The walls in the bathroom needs painting and need new carpet. Everything looks like still the same since the day they open with no upgrades at all. The place smells like Indian food
We were treated very good upon arrival. Filthy, smelled like cigarettes/pets. Very nasty place!
The staff were nice and moved me to a better room. It was bigger with a couch, and satisfied me. The only thing missing was the kitchen. This agency said that this hotel had a kitchen/kitchenette which it did not! Furthermore, the pictures on the website are old. This hotel was not the best to look at. The pool was dirty, the ice machine did not work, the room was small with a busted light.
Leaving The worst hotel ever period. Smelled like someone just finished smoking in the room. Bath tub and shower were dirty with hair on the walls. The bed had hair on it as well. The outside of the hotel looks run down and is very darkley lit. Seems like prostitutes and pimps dwell in the midst of the hotel. Just a horrible experience. The phone didn't work, neither did the tv and the towels had a strange odor. Beware for your personal health if you do decide to stay here. This place is disgusting on every level
Get what you pay for
Nothing I didn't like anything the room was musty and hot the ac didn't work and I didn't feel safe at all
Nothing..... Hotel is old, dirty, and needs to be renovated. The drapes in the room were dirty. There was a stain on the bed linen; there was also a stain on the chair next to the television.
It was decently clean. The employees there are very rude and acted as if they don't care. They have people who stay in the rooms there permanently and we had to call the police because some of them were fighting and causing a commotion for half the night. When we went to the front desk, they acted as if they didn't care and didn't know anything about it, even though I overheard the police say they had been there a few times for the same people. Ghetto!
location breakfast first room I couldn't shut off the lights in the living room. they put me in another room (I arrived late night): -the street light was so bright it felt like it was daytime all night. - the room was freezing and the AC/fan kept going after I shut it off all night, loud too - I woke up to use the washroom and found the toilet bowl had dried blood in it. - the tub was so filthy i couldn't shower I complained about the state of the bathroom early morning after seeing all of this to the manager on duty. She huffed and said "I'll go take a look" I explained I was checked out and there's nothing she could do for me but maybe fix it before the next guest arrives. She disappeared, I sat in the lobby for about an hour and she never returned. She never apologized for my terrible stay. Nothing. When I asked why do I get such a terrible room at a four star, she corrected me and said "this is a three star". Seriously? If I wanted a filthy bathroom I would have stayed at a hostel. Don't waste your money.
Everything especially the Staff. Second to none Prices of drinks at JAlexanders
Nothing After having a prepaid hotel the lady at the reception didn't find the reservation and told us that we have to pay the night to get in, fortunately after 30 minutes she found it. They didn't clean the room during the complete day, when We arrived at night what a surprise... nobody had clean the room, it doen't look like a Hyatt.
Friendliness of front staff under difficult circumstances ... too many guests seeking attention from too few employees Saturday night = one staff plus assistant Sunday AM = one staff only Surely Hyatt can afford to up its staff .... lots of waiting by registered guests needing assistance as well as those checking in/out That said, the employees did the best the could! No kleenex No trash can in bathroom Older mattress No room to eat breakfast .. Short staffed Still ... a nice location and good value ... with attention to details, property could be outstanding
I arrived at the hotel early (about 10 am or so) so I wanted to see if I was lucky enough to get a room that is ready. It was busy (billing dispute) but not surprised, it wasn't ready. Scott took down my number and that they will give me a call as soon as the room is ready and that he will get housekeeping to start preparing my room immediately. They offered to hold my bags while I was waiting for the room and I accepted the offer. I decided to have breakfast after this and they called me right right after I finish, ironically.
Good value for money. Great breakfast, nice weekday evening snack.
The hotel property itself and the location are great features! I booked a non-smoking room, but my room had a strong remnant odor of smoke that probably was infiltrated in the carpet. Particularly irritating about this was the fact that I was compelled to sign a penalty fee commitment upon check-in if there was evidence of smoking in the room during my stay. Also, housekeeping services were below standards I expected.
Location and staff were great It was not as clean as it should have been for the star rating
This guest did not leave comments about this hotel.
The staff was very helpful and friendly. Wasn't thrilled with the breakfast. It wasn't properly organized. The room could be more clean than was it when we arrived first day.
This guest did not leave comments about this hotel.
I really enloyed my stay and will stay there again when I'm back in that area!!!!!! NOOOOOO!!!!!
It was situated conveniently to the freeway and had plenty of parking, as we were towing. The breakfast was ready early on the weekend which was great because we wanted to eat and get on the road by 7am. There were plenty breakfast choices and drinks. This hotel does not have many (if any) non smoking rooms. I was under the impression that all buildings in Florida were covered under the clean indoor air act. Unfortunately the rooms we got and the entire floor we were on had serious chain smokers.
It was in a great location for us, and in a nice area. I liked having a mini-fridge and microwave, which I had not expected. This hotel very pleasantly surprised us with it's condition and location, as opposed to the negative reviews we had read. Pillows were a little flat, but that's a small issue, and there wasn't a big selection for breakfast, but we felt we more than received our money's worth.
Location. Better customer service and try to meet customer expectations.
Room was outdated but very clean. Bed was super comfortable. About a decade overdue for renovation. Bathtub had a huge rust stain covered up with grout.
The location is fabulous. Restaurants, Publix, and stores very close by. Room was spotless, and staff helpful. Could not have asked for more for the price paid. I liked everything about this hotel.
Great staff. Clean room...was great for overnight stay There was no security safe in room. Need to offer more breakfast choices.
Location. I would go back to the Riverside. But, I would only stay on the EAST side of the building and inspect the room carefully before accepting. Our room was in need of paint and repair. A charge for everything including parking. I still never figured out why there was no access to the mini bar in the room. In a hotel like this, I was expecting MORE.
They charged me $10 more that the price agreed. I'm waiting for a refund
1. Booked wake-up call, but never received any. 2. Taxi arrived way earlier in the a.m. than requested by us. 3. We requested a receipt upon check-out which we were told was not possible due other computer operations. We left our e-mail address to forward the receipt which has not arrived to-date (5 days later).
The concierge Miguel was excellent.
Large room and bathroom. Good location and nice view from the room.
Loved that it is right on Las Olas Blvd and that right around the corner is the river walk. Staff were very nice I just felt they just didn't go out of their way. I really didn't like having to pay for parking.
Great location, wonderful staff, very spacious,clean, and quiet. Very comfortable bed.
Everything was above average. Clean, modern, excellent service, friendly staff, food excellent.
See above, very helpful staff and superb location.
it is near restaurants and shoping
Free breakfast!!! Smells like mold is in the hallways
Location Drain full of hair in the bathtub. Hairs on clean towels.
Very clean. Quiet. Good wheelchair access!
This guest did not leave comments about this hotel.
The convenience of the location No
Sehr gerne wieder! FrÃ¼hstÃ¼ck war sehr 'mager'
Continental breakfast was stored underneath cabinets for anyone to handle. Moved out of first room because of ants. Just as many in the second room. Not clean and the pool was being drained.
That it was close by the mall. Staff was very unprofessional. Housekeeping didn't change sheets, used the same towel to clean tub, sink and toilet.
Location,staff cleaning nice room everything was great.ðŸ‘ðŸ»
The location was good. The Ants were everywhere and a previous guest body hair all in the bed. I spoke to front desk and they say I could only get $25.00 credit!!! Wow Im SHOCKED! They didnt even try to properly compensate me.
This guest did not leave comments about this hotel.
The location was great-- close to highways, close to restaurants. The hotel was a mess. Furniture piled in the lobby. Stinks like paint. Elevators off so we had to drag heavy bags upstairs. One shoe was taken from the room. Breakfast was limited. Doors that should be locked were propped open. Staff unhelpful.
The price was good and the staff was really nice. We joked around with them and all was well, but that's where it ended.... Well first, there were two earthworms in our room, no fun to step on one of those first thing in the morning, trust me I know...ugh! Then, the shuttle to pick us up from the airport took 50 (fifty) minutes to get us. We saw several other hotel shuttles come and go before we got picked up. Then, our room was way in the back where they are doing major construction. On top of that, the lights went out for about half a minute...no big deal right? Well, it is a big deal when you are watching EMPIRE and the TV decides to stop working after the power came back on! LOL We were so mad, we just went to sleep and waited for the night to be over! Oh and one more thing, there was a sports bar on the site, that we were told had really good food...the food was mediocre at best, I would've rather spent my money on snacks at the airport and just not eat an actual meal that night.
Staff is friendly and helpful. Gift shop, food and beer/wine sales in lobby is wonderfully tacky and perfect. Pool area nicely landscaped and pretty. Room clean and comfortable. Perfect for a quick overnight stay. Location and facade had me questioning my hotel choice. Slightly scarey first impression.
The staff was incredible! Place was really clean and the bar was fun No complaints
Good location. Very nice staff. Clean, no frills but worth the money spent. Complimentary breakfast was nice every morning. Time worn, showing its age. Construction ongoing to repair, not upgrade facilities.
The crew was very helpful There are strong odors there. Be prepared. Not a new place no open windows in the rooms...
That they had a shuttle to pick up and drop off to and from the airport The room had roaches.. The towels were clean but not plush.. The roach situation was just disgusting. The offer free breakfast but there is not a variety offered.. There was little fruit and sometimes no protein, for example no eggs
Cleanliness Cruise departure
Shuttle service to and from airport very good. Check in is horrendous. Waited 5-6 minutes in line for both check in stations to process one family. Then 12 minutes to process me. I had a prepaid reservation. It was midnight. I've traveled extensively for work for forty years. This is a new record. Even worse, I had picked out a beer from their cooler. By the time I got to our room it was warm. That's just inexcusable.
I loved the free shuttle to/from the airport and cruise terminal. The staff was fairly nice. The bathroom was disgusting: hairs from other customers still on the bathroom floor. Pillows were more like wimpy throw pillows, our necks were stiff in the morning. The continental breakfast was the worst I'd seen. While they did have a few waffle irons, they only offered some bread to toast, few store-bought pastries, some cereals, only a few condiments.
Great accessibility, restaurant + music within the lobby, and we liked the super gift shop. Service was great + fast. Though only 2 floors, an elevator would have been nice for luggage carrying.
Organized We lost our I phone in our room and they didn't find it .
near airport was discounted clogged drain quite small pillows noise woke me three times
Nice hotel with a good entertainment Service when we left the room our plane late, they din't help us (only for money) with a shower before we going. We must too the toilet in the casino for other close.
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
Too expensive to its level.
Great location easy access in the heart of everything Staff was friendly and pleasant everyone smiled and said hello Some items that are a challenge $21 a day to park $20 a day for the Internet some of the areas seem to be unkept the needed some cleaning.
Location is nice $21.00 a day parking, expensive internet service. CAUTION, they have a 4 story motor lodge that is nothing like the photos they show of the rooms. It's a dive for the price! That's were we got put and we will never be back! I'd avoid this property. And the water is yellow.
We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go. "Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that
very nice staff and helpful, I also enjoyed the bar downstairs. The location is good as it is far away enough from the hustle and bustle of the main drag, but is still walkable. the vending machines were not functioning and the interior hallways were very hot.
The staff was very friendly and nice. Once we got to the hotel there was only one desk attendant and two parties checking in in front of us. It was cold outside and it was already after 11, we wanted to get to our room as fast as possible. After checking in we were told that our room was in a different building and that we had to walk outside again in order to get to our room. Once we got to the room (witch was even colder than the outside temperature of 60 degrees) There was no light switch! You had to find your way over to the bed in the dark to turn on the light. Now if that wasn't bad enough the light flickered like in a bad horror movie, so we had to go with the bathroom light that had a white greenish color to it. Upon laying in bed it was so uncomfortable, the reason being that the mattress completely slumped inwards as if it hadn't been replaced in many years. This was supposed to be a romantic getaway for my boyfriend and I instead I had asked him to leave and go back home (wich wasn't too far away luckily) We never spent more than 20 minutes in this place, thats how much of a downgrade it was from our usual sleeping quaters on a boat where we both work.
Great location to everything
Really nothing stood out Construction around the pool all day,Bathtubs water disnt drain,room smelled,loud music coming from next room over every night..very bad time
Loved the location. There were so many places within walking distance. And not too far away by car were several plazas with shopping and eateries. Not really a spot for childless couples to get away. But we made the best of it.
Emir the front desk attendant pick and choose who can stay at this hotel, very racist, if you don't fit a certain description or you look as though you don't fit into an elit group, your resavation will be cancelled or you will be offered a room at a higher rate..will not stay or recommend to any one ...
The rooms were clean When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations
Great location. Easy to walk to the beach, nice hotel pool and friendly staff. Parking costs $26/day, but most lots around there are $40, so I guess that's kind of a deal.
The manager tried REALLY hard to fix issues we had, and was really kind. The continental breakfast had great variety and the breakfast staff was fantastic. The location was convenient. We were able to check in early, and even check out late because of a large flight. We were repeatedly disturbed while trying to rest with the "do not disturb" sign up, and once, someone unlocked the room and walked in without knocking at all. The shower drain was clogged and bubbled up filth, but they were very quick to respond and to offer a new room.
Our room was comfortable and quiet, with a refrigerator and microwave. The free hot breakfast included scrambled eggs and sausage as well as oatmeal and make-your-own waffles. There was also yogurt, cold cereal and pastries. A strip mall with several restaurants was a short walk away.
Staff let us check in early. Hot breakfast was convenient. When we got back in late that evening, our keys were deactivated and was a bit annoying having to wait in the line of people waiting to check in to get new keys issued.
Staff provide a very early check-in After we checked in, another couple opened our locked room door as they had also had been assigned to the same room.
The staff was very friendly and I was impressed with the complementary breakfast!
new room friendly staff, great value for the money,was very pleased
Convenient Check-in staff very hard working, but needed more help due to long lines
Free shuttle service to and from ft lauderdale airport . Cheap shuttle to Miami port . Shuttle service to port of Miami was $15.90 pp. in case you're flying on one of the airlines that only fly to ft lauderdale airport. Great value overall . No convenience stores, banks etc. within walking distance .
so disappointed for the cost. Poor arrangements from the airport-had to keep calling back to Ramada " in 15 min.-in another 15 min" for the motel computers to load so clerk could verify we were registered guests before they would send the shuttle. Rooms were very poor repair with chipping paint and wide gaps around door-air conditioner was LOUD and very dated.
Got wifi and HBO for free Cleanliness
They had a shuttle to pick you up from the airport and they had a bus that would take you to your cruise port which was amazing. Made our trip much better and easier. It was also nice and quiet.
The only reason I gave it a two star is because of the transportation they provided to and from the airport and to the port. Most of the staff is very unfriendly. I was late for the free breakfast so I had to pay, that's not the problem. The problem was the female waitress was rude very unfriendly and unwilling to want to take our order. Once we got ready to pay our total was $14.65 off by a few cents. We gave her a 20, but only came back with $4.00. I complained she went back into the kitchen and brought me another $1.25. Still short..it's disappointing to think that management is proud of running this kind of establishment. Ramada left a very bad taste in my mouth.
The man at the front desk was very nice and did not to get ruffled when we didn't have the credit card we used to book the room. The hotel was a little tired, but it was clean.
The rooms were clean, The staff was helpful, The Breakfast was okay, I did not have to wait long for the Airport pick up. The elevator could have been a little cleaner, you accessed it from the courtyard so i guess a lot of sand and grit is carried in directly from the outside,
From the time we called for driver to pick us up to the time we checked out. Everything was done professional with the staff. The breakfast, housekeeping and front desk.
The room was clean It was far from everything, staff came off a bit rude
Location was close to port Everglades for our cruise. They also set up transportation after the cruise back to the airport. Everything went perfect. I would stay again if cruising out of Fort Lauderdale. Out dated
Complimentary shuttle service from airport and to cruise port.