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no food smells in hallways, very clean. An odor free hotel , very rare these days. Nice big suite rooms, friendly staff
Nice and clean hotel Have to pay extra for breakfast!!!
Very nice. Clean and spacious rooms. Loved the jacuzzi jet bath tub The bed was uncomfortable
Comfortable room, comfortable bed. Clean environment. Nice location also. If you sleep late, after a certain time you can't order breakfast anymore.
We got a breakfast for free because we woke up at 4:30 am Construction area around the hotel
Sauna and hot tub
Spa pool on the roof
It's ok for being a Sheraton Suite, room was big. seriously, breakfast was very bad and very unhealthy, but well- what should i expect, it's USA, and it's Florida.
Everything Nothing. All was great. Will come back again
Everything was perfect ! N-a
All the staff was very friendly and they did anything to accommodate you. The manager on duty on 02/14 was excellent. When he was told about our inconveniences, he went out of his way and gave us a refund from our expenses and on top of that gave us free breakfast to go. Did not receive room service at all. Had to ask for towels every time.
Loved the look of the hotel. Very modern and beautiful. The toilet did not work upon arrival. Called twice to get it fixed, but did not get fixed. Had to go to first floor from 6th everytime toilet use was in need. Definitely not happy about that.
We made a very last minute booking when we missed our flight due to delays in the Florida Keys. We chose the Renaissance because it was close to the airport without being on top of it. We were welcomed like we were long anticipated guests and made to feel totally comfortable. The hotel is beautiful, the rooms clean and cozy. We would definitely stay here again and would recommend it to others. There wasn't anything to dislike.
Excellent front desk service
Pretty sure the housekeeping folded my clothes. That's weird. Didn't quite follow the card provided for green housekeeping. Hung towels still replaced. Would have been alright with them being left to reuse.
Room was very clean and had a number of thoughtful touches. The staff was thoughtful and very caring. I have stayed at many high end hotel chains and the Rennaisance is exceptional for comfort and service. There is nothing I didn't like. I will be staying at the Rennaisance again.
Friendliness of front staff under difficult circumstances ... too many guests seeking attention from too few employees Saturday night = one staff plus assistant Sunday AM = one staff only Surely Hyatt can afford to up its staff .... lots of waiting by registered guests needing assistance as well as those checking in/out That said, the employees did the best the could! No kleenex No trash can in bathroom Older mattress No room to eat breakfast .. Short staffed Still ... a nice location and good value ... with attention to details, property could be outstanding
I arrived at the hotel early (about 10 am or so) so I wanted to see if I was lucky enough to get a room that is ready. It was busy (billing dispute) but not surprised, it wasn't ready. Scott took down my number and that they will give me a call as soon as the room is ready and that he will get housekeeping to start preparing my room immediately. They offered to hold my bags while I was waiting for the room and I accepted the offer. I decided to have breakfast after this and they called me right right after I finish, ironically.
Nothing After having a prepaid hotel the lady at the reception didn't find the reservation and told us that we have to pay the night to get in, fortunately after 30 minutes she found it. They didn't clean the room during the complete day, when We arrived at night what a surprise... nobody had clean the room, it doen't look like a Hyatt.
Everything especially the Staff. Second to none Prices of drinks at JAlexanders
location breakfast first room I couldn't shut off the lights in the living room. they put me in another room (I arrived late night): -the street light was so bright it felt like it was daytime all night. - the room was freezing and the AC/fan kept going after I shut it off all night, loud too - I woke up to use the washroom and found the toilet bowl had dried blood in it. - the tub was so filthy i couldn't shower I complained about the state of the bathroom early morning after seeing all of this to the manager on duty. She huffed and said "I'll go take a look" I explained I was checked out and there's nothing she could do for me but maybe fix it before the next guest arrives. She disappeared, I sat in the lobby for about an hour and she never returned. She never apologized for my terrible stay. Nothing. When I asked why do I get such a terrible room at a four star, she corrected me and said "this is a three star". Seriously? If I wanted a filthy bathroom I would have stayed at a hostel. Don't waste your money.
The staff was very friendly and the pool was great The construction work that is going on was woken up at 5am and 6am two days in a row from construction machinery and jackhammering
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
The pool area made you feel like you were far away on an Island resort The room lighting, not enough. Felt like it was cloudy outside bcs the rooms were dark. Need better lighting
Thought the mattresses were not that firm and comfortable. And if you have a king size bed include king size pillows with the bed . The pillows are so worn and small . Didn't like that the outside venue seemed abandoned not as many shops most things were closed while I was there . Was unaware there was construction. And after talking to a shop employee she said it's been torn up outside for so long and nothing has been done with the space . Definitely not the same fun place I visited several years ago. Seems like the outdoor area is getting rundown.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
Our suite was very nice. Really enjoyed the comfort. The air smelled like cologne-covering smoke, but it didn't.
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
Beautiful hotel and pool. Great staff Got to the hotel late Sunday night. Not much to do at the hotel during the week.
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Intercoastal view with a big tree blocking from seing anything
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
setting no breakfast before 7 am
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Easy to book last minute. Needs maintenance. Very simple hotel
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
Staff was friendly A/C did not work and carpets were dirty
Location was convenient, staff was accommodating Older, a little beat up, not secure at all, parking was terrible, not great value for the money
Clean, friendly staff Restaurant was very expensive
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
Great view, location - nice rooms. Bed was way too comfortable!
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
The personal are professional and very polite.
Friendly staff,clean,close to beach. Nothing negative
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Vera¡y good location The service specially for the breakfast was very poor
The staff and food quality were excellent. The hotel grounds and facilities spacious and easy. Special kudos to the bar wait staff and bartender... friendly, accommodating, and excellent. Noise from the parking lot activity, the outside hallway and from the airport kept me awake all night.
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
Parking was $25
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
The staff was awesome, Everyone was very friendly and willing to make our stay memorable. Our balcony was so relaxing after a long flight, we enjoyed looking out at the beautiful garden area.
This hotel is showing its years and definately needs an overhaul. I'd say skip it.
Everyone was very nice and knowledgeable I liked everything
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
I stayed at this property 3 years ago. Then the hotel was a bit ragged and showing its age. Since Hilton has taken over they've done an amazing job fixing the hotel. It's pricey but I was on an expense account
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
They aré remodeling all the hotel, so all services and features are not available
Nice people and when things weren't right they made it right.
Location of hotel, Rooms were nice Poor Customer Service 45 min line just to check into your room I understand it was Memorial Day weekend, but over staff and prepare for large crowds. We were a wedding and booked 95 rooms they did nothing to accommodate us. Trash was left in hallways for 2+ days Front desk wouldn't give us enough wrist bands for pool. I was overall shocked, very poor hospitality!
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Being on the beach was amazing and the faculties for the event was one of the best I have ever seen The balconies were all closed off, the staff were rude and argued with you, no place to get food during the day. This please looks like a high end resort but has the amanties of a best western
Worst cell and internet reception
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
Good value for money. Great breakfast, nice weekday evening snack.
The hotel property itself and the location are great features! I booked a non-smoking room, but my room had a strong remnant odor of smoke that probably was infiltrated in the carpet. Particularly irritating about this was the fact that I was compelled to sign a penalty fee commitment upon check-in if there was evidence of smoking in the room during my stay. Also, housekeeping services were below standards I expected.
Location, great pool, lots of on site food choices, no need to even leave the resort The housekeepers would forget to clean the room. Mattress is terrible
A little expensive
Staff were absolutely amazing, thumbs up to the crew. The pool is absolutely beautiful, rooms clean, beach is five seconds from the pool. Highly recommend staying here!!!
I loved everything about the place The only thing I didn't like I was treated to two days at the hotel and it was paid for at checkout I was charged for hotel fee complimentary water a chair on beach that was a bit strange they should include it in the price especially When U check in and they tell you it's complimentry I get a bit cheated
Location Staff from the pool really rude open more time the pool
Great staff allowed an early check in and explained facilities and amenities. Great courtyard and patio seating. Room was huge Breakfast area was a bit crowded
I liked the room the best. The check in staff was absolutely rude and had horrible customer service. I ended up greeting a refund because they were so ride!!! Would never ever stay here our recommend it to anyone.
Everything the room setting location
I loved the size of the room and the pool area. We loved the breakfast and snacks in the evening. I can't wait to go back!! Nothing.
This guest did not leave comments about this hotel.
Location Great, Room and Hotel sparkling clean and up to date Decor. Staff very gracious and cheerful. Nothing
Perfect stop over for myself and my husband. We would definitely stay there again.
Everything; family-friendly, a great free breakfast,the room's layout was just perfect with comfortable beds plus the friendly and knowledgeable staff made our stay very memorable. NO!
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I was charged twice for my hotel stay. taking the spending money i had set aside out of my account basically ruining my weekend ðŸ˜¬
clean. nice breakfast.
Shuttle service, buffet breakfast, proximity to malls, friendly staff
clean hotel no
Breakfast was not typical Hampton quality
The location was prime, our room was great, and the bed was extremely comfortable. We were tempted to extend our stay by one additional day but for our obligations at home. Even with their exterior renovations, there was no disruption of our stay.
This hotel front desk staff is overall very pleasant and accommodating, and the facilities are fair. I enjoyed the management staff as they were attentive and found solutions to issues quickly and efficiently. The air conditioning works GREAT! The rooms are poorly lit, the cafe bar staff was rude and did not attend to customers quickly, and the beds and technology was terrible. The hotel is located in an area with very little choices in food and shopping. This is purely a business related hotel.
Friendly staff No linen for pull out sofa in room
The room was fine for a cruise stop-over and the restaurant has various food options. The Plantation location is very nice and there is a good selection of stores and restaurants within walking distance. The shuttle to the cruise port was great but it is no longer free ($12.50 per person). The shuttle from the airport is not reliable, we were told it would arrive in 30 minutes and after waiting an hour were told it was on it's way. Other guests were waiting over two hours at the airport. This was the worst airport shuttle service of the Ft. Lauderdale hotels we have stayed at and we ended up paying for a taxi to get to the hotel. Although Plantation is a nice area we will not stay here when cruising again due to the transportation issues and distance from the port compared to other hotels.
the location is good. good house keeping. modern loooking and close to the airport. the place is clean. day staff are more professional. will make sure your wellfare comes fisrt. easy check in, easy check out. night staff was rude. would not recommend children around the front desk at night.. female who runs night shift is rude and opnoctious to hotel residents while cursing the other young workers or friends she had loitering the entrance of the Marriott courtyard. reminds me of the hotels back home i would only rent by the hour.
Läget Oengagerad personal
Rummet var stort och städat. Personalen hjälpsam att beställa hämtamat till rummet och tog hand om min handväska jag glömde vid frukosten. Lokalbusshållplats nära. Ser ofta vakt och sheriffen som behöver ingripa mot stökiga personer på hotellet. Otäckt att gå själv till rummet på kvällen när trappan blockeras av personer som röker hasch. Hotellets läget fodrar egen bil eller att man beställer taxi för att ta sig till stranden,affärer och få i sig ett mål mat, borde ha stått i hotellinformationen eftersom det inte fanns annat än hämtmat att få på hotellet att äta. Tåget som tutar var störande.
personalen var trevlig, rummet var okej, det var fint vid poolen det var stökigt på hotellet, polis och väktare var där nästan varje kväll, det kändes som ett osäkert område. Det var längre till stranden än förväntat
Det låg väldigt avsides. Långt till stranden och affärer. Hotellet kändes otryggt, man kunde gå in utan att gå genom receptionen. Stökigt på hotellet polisen där flera gånger under tiden vi var där. Möblerna var smutsiga och slitna.
Bredvid järnvägsövergång, tågen tutar 3 ggr. vid varje passering. Dåligt fungerande airconditioner, fuktiga rum , mögliga heltäckningsmattor. Jag rekomenderar inte detta hotell till någon.
The room was spacious and clean. I also liked that there was an exercise facility on site. I was attending a conference at the Westin and the Crowne Plaza was very close to that (walking distance) and the cost was half the money.
Very big rooms. Each room has a balcony & a kitchen
Excellent location and very nice hotel. We really enjoyed our stay at the Crowne Plaza. A bit pricey to eat at the hotel.
The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that. The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!
Very clean room. Very helpfull staff. Beach is across the street. Great location to restaurants.
The pool area is very nice & it overlooks the intercoastal waterway. Cool little Tiki Bar and wonderful staff. I do not think it was clear the beach is not any easy walk from Resort and you can barely see ocean, ocean view rooms, very misleading. If I stayed there again, I would stay in a room that overlooked pool area/sound side. If you are not an beach/ocean lover, it would be a great place for you.
Approx. 300 meters to the beach, nice pool area and situated to a "river" with a very nice view from our room. Rooms are large.
Across the road from the beach. Room was clean. The pool on the waterfront was cool. Water taxi came to the hotel and was only $26 for an all day pass. The noise from the elevator. Only 3 doors down but still was quite loud. Area was away from the bars and restaurants. Needed to get an taxi to most places.
Elizabeth the front desk person was excellent room was not ready at check in. location.. no beach access
The staff here were great,especially the cleaning crew. I did not like paying $17 a day to park my own car.
Good for the Money to much noise from neighbor rooms
The rooms were great Paying 25 bucks to valet everyday was ridiculous.
Great location. Nice room. I am happy for big refrigerator. Thsnk you, I had good one night. I miss breakfast there.
I loved the modern up to date look of the rooms and they were clean. The pool was open and clean as well.Staff was super nice I didnt like how it shows on the map before booking that its right on the ocean but its actually not. You have to walk about a mile to get to the public access for the beach or drive and pay to park.
We had a jaccuzzi in our honeymoon suite. The room was clean and smelled fresh. The staff was very friendly and we could use all of the 4 pool areas.
My husband and I booked the honeymoon suite for one night. The room was very clean and the jacuzzi was great! The bed was very comfy. I loved that the premises has multiple pools. The staff was super friendly and accommodating. We had a very enjoyable time here! South Florida water can be a bit weird in a jacuzzi situation, not the hotels fault though!
The room and the pool 24hrs was great The person in the front desk during the morning shift. Poor manners, horrible service, rude and not friendly.
Good location. Clear that this hotel from the 1960s or 1970s recently underwent an update which was nicely done. Nicely renovated room, needed a new shower head though. No idea why that wasn't replace when room was updated.
No beach access
Not enough parking.
Room was well done inside. Good proximity to grocery store. Outside bar was very popular Location wasn't close to any sights/attractions. Wasn't clear how to access beach. Looked more like a motel outside.
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.
I'm surprised there wasn't a pay-toilet! Extra for everything.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
It was clean and comfortable I booked be paid prior to travel and was told on arrival it only prepaid for one night. I would locked out of my room at 10 the following morning if I didn't provide a card for the remaining 3 nights. Surprised by this news and told if i left my card would be charged the balance owed to the card. I made the reservation on. But I used my husbands credit card online and didn't have that Card with me. Only a lower balance cc to be used on my trip. Everyday our room keys would quit working. The TV also didn't work and we had to change rooms once they couldn't get it working.
Location, room size Breakfast room staff
Welcoming helpful staff. I checked in late at night and my checkout time was upgraded an hour for free. Good continental breakfast bug nice bed Small tv. No fridge.
Breakfast Don't have microwave The staff from the from desk was rude at the time we ask for it
Location, quietness, staff, ample rooms, parking, WiFi, TV choices Breakfast vaiety and staff