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Friendliness of the Staff. Breakfast facilities. Close to downtown, but no noise. Laundry service. Perfect WIFI connection. High standard - low price. The salvador dali design of the bar - but that is purely personal; I would have preferred a local design, ref. to classical heritage (Greek-Roman-Thracian).
Hotel staff was very friendly and efficient. Services (WIFI) OK. I did not like the interior of the bar and restaurant, but the food was good. The design of the hotel bar.
they don't accept to payment with american express card , room have a high noises from the next room , the breakfast is bad ,
good sized room, underground parking I was charged twice for parking, noticed after checkout and give up (£1.5)
Nice building, architecture, young and kind staff. Poor bathroom performance - shower without drapery, bad waste water outlet, not possible to fully open the door, etc. Quite noisy during night - some technological noises - water flowings... Dirty carpet.
Refreshing change from standard chain decor
The staff tried The location on a grubby dirty street surrounded by dirty and old building and businesses.
Polite personel, nice lunch, big room
The hotel and the staff were very good. the restaurant service in the hotel was poor. Especially the breakfast as a lot of fuss was made for us to fill in the form on time and we naver had the food and drinks we actually ordered!!!
Everything was just perfect - friendly staff, excellent food, quiet environment and nice rooms.
New furniture in the room. Good staff at reception and at the restaurant During my stay there were some renewal works, so some services not available. Restaurant not very good. Some smell of kitchen in the room. The bed was made up just with folded bed-clothes but not "ready to sleep".
Helpful and friendly staff, exellent breakfast, good value, nice quiet room, relaxed atmosphere. We would definately stay again. Would have liked in room tea/coffee making facilities.
Clean hotel and very friendly and helpful staff. Good value for money and good breakfast if you get there for about 8.00am. No facilities for children.
By large the staff! Nothing to complain!
Nice garden, noiseless rooms,good breakfast Plumbing facilities,sauna room availability
Free internet access, comfort of the room, the hotel staff, cleanliness of room and hotel in general.I recommend to all!
Friendly and ready to help staff, excellent room; hotel well located, comfortable, quiet.
Nice receptionist, efficient. Very nice and clean room, free ADSL. Good value for money. To go to the city center better take a taxi, it cost only 1 euro :)
Staff were extremely helpful and friendly, the rooms are very comfortable - right what you need to rest. We had an evening meal in the restaurant which was very good and freshly cooked. We suggest, to make the stay even better, that the hot food containers at Breakfast have some form of heating as, unless you are ready to eat the cooked items as a new tray came out, the food went cool quickly. Otherwise the selection and quality of the Breakfast was very good.
An exquisite hotel in Old Plovdiv, preserved/decorated in historic style - very luxurious feeling, really comfortable beds, huge rooms, everything very beautiful. An excellent restaurant in an inner courtyard (and also inside), very helpful staff.
The hotel was very charming - individual in style, and comfortable. Good and friendly service and excellent included breakfast. Location in the old town.
Old furniture. Bad smell in bedroom. Ashtray with smoked cigarretes in the balcony for all my stay and I don´t smoke! Very old facilities.
The room was very big and quite. The parking. It was near the exhibition; 5 minutes by car. The hotel & furììniture was very old, definitely not a 4 star hotel! The breakfast was on a menu and was not buffet like all 4 star hotels. The quality of the food was very low.
location, spacious studio, confortable for 3 persons poor breakfast, service in the restaurant
clean and big room near to the center
only 3 persons apartment. In rest the price is too high for what is offered breakfast poorly
The size of the Studio and the balcony/terrace for its exclusive use. Very strong and persistent tobacco smell in the room and a poor breakfast.
Friendly staff. The room was clean. To have more efficient heating for winter days.
Massage and sauna service were fantastic and very cheap for Italian tourists like us!!
The hotel staff were very helpful and attentive. Lift made life a little easier as we were travelling with alot of luggage and a small child
The location of the hotel is good, and if you have a family it is very good value for money.I would rate it no more than a 3 star by english standard.
Excellent location and good value for money. Downside is that you can hear, as if its in the same room, plugs next door being plugged in, the shower coming on etc. You can hear everything through the paper thin walls. Watch out for the flies on the breakfast too. But all in all worth the money for the fact that your next to the old town and a 5 minute walk to the city centre square and shopping.
friendly staff, willing to help.location was great
Good service, central situted, quiteness
the room was very clean and the stuff good and they speak english. breakfast poor
Location, helpfulness of staff Breakfast was average; no tea/coffee in room
everything difficult parking
Perfect location in nice neighbourhood, friendly staff, good value for price.
2 days Parking place: unuseful
centrally located also conveint for Old Town.
Only the design of the rooms was special The hotel was finally only a bed and breakfast hotel, everything was out of order (restaurant, bar, wellness,...)
Close proximity to Vinaria
No facts 1. Very slow internet (at the rooms). 2. Very poor breakfast 3. High cost of fitness facilities.
Nothing special Very poor breakfast
The location as it was close to Plovdiv town center. The rooms were beautifully decorated and large. The service and staff were extremely helpful in providing information about Plovdiv and booking us taxi's etc. The food was of high quality and room service was available at a good rate. Great hotel!!
I liked the size of the room and the quietness of the location. The girl on the desk was friendly. I did not like the fact that in the restaurant next door we had breakfast it took ages for the staff to set up the breakfast and they served me the wrong breakfast.
I stayed in one of the 'garden rooms' was delighted with its tasteful and characterful decoration. The pictures/ornaments and so forth had been very tastefully selected and the garden itself was also large and comfortable. This was a great room by the standards of just about anywhere I have travelled and excellent value for money. Breakfast was rather disappointing. Service from the staff on the desk was also variable although some of them were friendly and helpful enough. Nonetheless, next to the beautiful room these points were minor and would certainly not affect my enthusiastically recommending the hotel.
The room was lovely and immaculate. The bathroom was modern and immaculate. The host and hostess were friendly and available. The host took us for a day trip to the Rilla Monastery. He was fun to be with and knows the history of his country' The location was perfect. I would highly recommend it. no
Wrong directions first, map location not accurate on your website, missing hotel's exterior picture, we lost time finding it. People from the area didn't know about the hotel. No special hotel parking, location far from city's center and old town Plovdiv. The "french bed" was very hard, not comfortable, bathroom had big shower but also many plumbing problems. Safe didn't work, stuff didn't fix it for us.
It was worth the price and the staff was friendly. I'd return again for sure.
The service in reception was perfect! the people and the hotel manager were really kind people! It would be nice if the breakfast was more nice and full.you have to order from 2-3 things that they can offer to you to eat.