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Jättefräscha rum. Fantastisk utsikt. Våra hotellnycklar strulade hela vistelsen. Vi kom inte in, helt plötsligt kom vi in i andras rum! (Vi var ett stort sällskap så vi kunde kolla) Rummen blev dåligt städade o så berättade de inte att hotellet kör gästerna in till stan utan vi tog taxi alldeles i onödan. Det är en bra bit. Särskilt med tanke på hur det regnar o blåser.
Spa-avdelningen stängde för tidigt! Kl 17 en lördag!
Prisvärt Lobbyn lite rörig, två lobby
Frukosten var som att äta i en bespisnings lokal, mycket tråkig och ej vad jag hade förväntat mej av ett 4 stjärnigt hotell
det var stora rumm med alla bekvämligheter.tyst och rent.många hissar så att man kom till rummet.stora fönster md vy över stan
Otrolig mat i resturangen Vox! Bra service och trevligt inredda rum. Väldigt fint med påfyllning av schampo, dusch gelé, hudlotion och nya handdukar varje dag, plus ett par egna tofflor. Hade aningen högre förväntningar på ett femstjärnigt hotell främst lägesmässigt. Blev lovad badrock och LCD tv vid bokning men båda uteblev.
Det var lätt att boka. Mycket prisvärt och trevlig personla. På hemsidan får man uppfattningen att SPA är en del av hotellet men på plats förstår man att det handlar om en outsourcad tjänst. Detta borde vara tyligare på hemsian...med priser och behandlingar synligt!
mycket fräscht ,modern design ,mkt fin frukost
Snyggt, tysta rum, duktig personal, god frukost, bra shuttleservice, bra turistinfo på hotellet, fin utsikt. Spabesök var förhållandevis dyrt. Ligger lite för långt från centrum, gångavstånd 20 min rask promenad
20-40 min walk from most attractions. Great proximity to soccer stadium. No gym.
Nice enough décor Small rooms, limited amenities, somewhat close to downtown, at least 25 minute walk.
-Buffet breakfast included was delicious. -The swimming center close by is a must for families! -Rooms were clean, and compact. -Allowed us to check-in at 8am!! -Distance from city center; We had a car rented, so not an issue. -Allowed us to check-in at 8am!! Received a smaller room than booked, but appreciative of the convenience of unloading all our bags immediately.
Very friendly staff and nice bar downstairs. Modern decor. Rooms are extremely small. Windows are not very tight in cold weather. Location is not great, about 2 miles from downtown.
We had a comfortable room, and the location was a bit far from down town, but it was a great place to stay. There are a variety of restaurants in the two-or-so blocks from the hotel, one is right next door. The best part was one of the desk employees, Arnar. He was super helpful, cheerful, and friendly, but what he really stands out for (IMHO) is how he saved the day when one of us messed up on some reservations. We would have missed the whole thing and lost our money. He made some calls and got us rescheduled and arranged transportation to the event. Whew! I was beyond thankful. He saved the day. Wish we would have had a room with a view.
The staff who checked us in knew very little about the area, telling us we would have to ride a busy to down town when in actuality it's walkable (w/ a 5 1/2yro) in about 25 minutes. She additionally was no help with bus fair, stops, or routes. We adventured and found our way fairly easily. There is no pool on site, the one they mention is across the highway and down a side street but heated and great for families. The breakfast was mediocre, luke warm food and not many choices. our room faces the parking lot/highway and had windows so dirty it was difficult to see out of them. The room was extremely hot, even after turning the heat off and the noise from outside (cars & people walking to and from partying until 4:30 am) kept us up most of the night. Overall this was the worst nights sleep of our trip & the worst accommodations we had. The whole experience was less than desirable.
Nicely updated room including cozy duvet and towel warmer. Staff at the front desk and restaurant / bar are extremely helpful. There is some disconnect with the housekeeping staff and internal construction noise during the day.
A good international hotel with all the facilities you could expect from such an accomodation. Nice and pretty large failiy room. Really close from one of the best and larger swimming pool in Reykjavik (do not forget to ask your free tickets to the reception!) A professionnal staff, but could be more smiling... Basic breakfast for an hotel of this category. Not so close from the center if you do not have a car.
Breakfast was very good.Reception staffs were kind enough. Far from center of Reykjavik, they should set up shuttle service with Hilton hotel? Bed for Family room should not be sofa bed.
Great hotel, walking distance to city center, Hotel staff was friendly, responsive, helpful and professional,
Lounge and bar in the lobby. The shower head was mounted on a holder such that if then shower head were left on the holder (as the water is turned on) this would result in water leakage onto the floor of the barhroom.
I got upgraded because I had requested for a room with a view and my first room didn't have a view. So I got without any discussion a suite on the seventh floor with two sides of big windows and spectacular view! I payed of course same price as I had booked for. Little bit far from city center.
Far from city centre. Ridiculous network connection. Today's traveller needs a constant connection for check-ins, travel planning etc. without any hassle of buying online time (!) piece by piece. Only greed or being totally out of the loop can explain this arrangement.
Great hotel, with in walking distance of downtown. Staff was very nice. Free breakfast and WiFi was appreciated. Construction going on at the hotel, very loud at the time and the in-house restaurant was closed for renovations.
Room was great, the bar area was nice, the breakfast buffet was terrific Like most Reykavik hotels, it isn't walking distance from the town center.