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The staff was friendly. The overall grounds were nice . The air quality in the room was poor. It smelled musty all the time despite turning on AC. Opening the window was a welcomed relief. In addition the room charge was done upon check in which was unusual.
The room was recently renovated, confortable and clean. The breakfast was great. There was a huge variaty of fruits, salad, breads, juices ... The pool was also reasonably good. Internet connection was weak and not stable in the room. The minibar and the restaurant were overpriced.
We only stayed overnight, arrived late, left early. Next time around we will stay longer, for sure.
Nice Pool, Location and Facilities Maid would take old towels and not replace. Front Desk translator got a pizza which I paid for through some questionable deal.
The Convent is really nice Not the hotel but th city of Salvador is not in best conditions
Beautiful hotel in the old centre of Salvador, with all the comfort you want. Nice outdoour area for lounging, good bar, nice swimming pool, all set in the beautiful garden of the old convent. The dinner at the restaurant was not that special as one should expect regarding the prices they charge for dinner.
Stunning building with stylish interior design. Decent restaurant with a a good maitre d'. Friendly and helpful staff. Rooms a little dark.
A uniquely restored historic building that respects very well the original setting without missing a modern edge.
Hotellets läge var toppen och personalen var mycket tillmötesgående, de var också engelsktalande.
Pris, läge, hjälpsam personal, kaffet, bagagerummet som kan användas kostnadsfritt för en eller flera dagars utflykt till annat resmål, ordning o renlighet. Bra bashotell att utgå ifrån om man ska till Historiska Centret, marknaden eller catamaranen kontra Barra shopping. Nära till buss/taxi Mysfaktor saknas på rummet, gammaldags tung inredning med takbelysning endast. Hårtork saknades. Endast liten barnpool. Ingen sol efter 16 (skymdes av höghus) o för liten solterass med för få stolar.
Hjälpsam personal, havsnära, nära till taxi el buss, frukosten o gott kaffe, rent o bra ordning, möjlighet att använda hotellets bagagerum kostnadsfritt i flera dar om man gjorde utflykter till annan stad eller under utcheckningsdagen, AC o relativt ljudisolerat mot trafiken på gatan nedanför. Ingen sängbelysning o ingen speciell mysfaktor. Väldigt liten pool o nästan inget poolområde med för få solstolar. Dyrt att använda hotellets internet jämfört med internetcafé.
quase tudo!! car garage isn't free!!!
New rooms and furnitures. Clean, confortable and wonderful view from de s. pool. The gym needs verter equipments for sure
I really liked the excellent location on the beach and the very good breakfast.
The view, the swimming pool and the breakfast are the best! The hotel is very confortable and we love the stay. There is no barman at the pool, and we wanted to drink something and there was nobody... all the rest was great.
Very friendly staff, beautiful design (sometimes comfort suffers), good food (not outstanding). Inconvenient location, tiny swimming pool.
Excellent boutique hotel. Elegant contemporary design. Service 5/5. Food excellent. Well located.Price high. Lack of a gym.Room without a bath.
The excelent service of the staff, they are friendly and always willing to help; breakfast is great and lasts until 11am; the facilities are very good and the hotel as a whole is very stylish. Everything is perfect.
Hotel has got 20 rooms so its a relatively small hotel which allows staff to pay full attention to the guests, I felt very special while staying at the hotel.
Very beautiful grounds and setting, well-maintained, artfully decorated. Kind staff that are eager to assist, and with a willingness to meet your requests. The service is fairly attentive, but not excellent. Sometimes they leave you waiting for them for too long, or you have to search around the main floor of the hotel to get someone to help you.
Wonderful personnel, very very friendly and helpful. The hotel is beautifully decorated in colonial style, the best we've seen on our 4-week trip across Brazil. Delicious and grand breakfast with self-made jam, many fruits, fresh fruit juices, eggs, delicious bread, etcetera etcetara. (the best breakfast we've had during our trip). Did not like the beggars, drugdealers and obtrusive sales people in the surrounding streets. There's no place for a quiet walk. That's a shame because Pelourinho is just wonderful. During daytime it's fairly save in the squares and streets where the tourists are (lots of police). When the night falls, it becomes very unpleasant and dangerous (less police).
Loved loved this hotel. It was so beautiful and very artistic. The location is right in the center of old town. This has to be the best hotel in the old town. They paid a lot of attention to detail in the place. It also has a cute cafe and internet. The only negative thing has nothing to do with the hotel but the location. It is very dangerous at night and early morning. There are many drug dealers and prostitutes but they have police walking around all day to protect the tourist.
The staff was charming and solicitous. The location was perfect for exploring the rich Cultural Heritage of downtown Salvador. There were quite good restaurants nearby. The décor had a lot of local flavor, and a nice touch of Bahia's history. The room was comfortable and well-furnished, though not big. The breakfast was simple, but very good. If you are mainly interested on the beaches, the location might disappoint you. The hotel is also a restaurant, a café and an internet house, so sometimes you cannot find anybody at the reception desk. Two minor inconveniences: the bathroom door did not offer much privacy, and the room lock was slightly misaligned, making it difficult to close.
the owner and how he handled things / the breakfast / the location slightly noise area on a saturday night
Inside the hotel the facility is attractively decorated, very elegant. The breakfast was delicious with the best coffee of our three week trip around Brazil. It was handy that an internet cafe was in the lobby of the hotel. Our room was small. The staff was not very conversant in English but we were not at all conversant in Portuguese..
In the city center, very convenient, very kind personnel
I liked shopping and eating at the Pelourinho. The elevador Lacerda and Mercado Modelo are all walking distance too. Bus and taxi are a few steps away. There wasn't curtains in our bedroom, and it got sunny pretty early in the day.
Very nice decorated and clean rooms in a very old but stylish building. The bar downstairs is nice as well.
The breakfast was fantastic with freshly squeesed fruit juice. We had to ask for eggs though but they were happy to oblidge. The bed and pillows very comfortable and a lovely bathroom with a wonderful shower head. No air-conditioning therefore very hot and noisey as we needed to leave the window open at night and no TV or safe. Also no hanging space for clothes. The reason I would not reccomend the hotel is no air-conditioning otherwise I would reccomend it.
Very good location in center of Salvador in Pelourinho, close to the harbour. The staff were very friendly and helpful. Good breakfast, specially the juices.
The best thing about Catussaba Resort hotel is about the location which is close to the beach, Good Breakfast, and the view. Customer service doesnt speak english. The rooms needs to be updated. Many people who had come for the conference had the same problem with their rooms. There was dirt all over the room, bathroom needs to be updated and cleaned. Loud noise during the weakend. Very far from the city and it costs about 40 to 50 $Reals.
Very expensive to use the computer for emails. It should be free!!!!
The bed and the shower golf course in very bad conditions...wouldn't call it a golf course at all !!
size and comfort of bed; quality and diversity of breakfast could use a refurbishment, mostly because one can hear when other guests flush toilets or make noise.
Nice htel at great value
Hotel is quiet and relaxing with an excellent lunch buffet. Proximity to airport was the deciding factor. We had a late arrival and an early departure from Salvador. The common areas (lobby, bar etc.) were unnecessarily over air conditioned. When the external temperature is 23-25C with a sea breeze cooling to 18-20C was uncomfortable and unnecessary. While the location is convenient to the airport, reaching the primary business areas of the city can take an hour each way with traffic.
The atention at the recepcion, internet free, good breakfast, a very good gym. A better golf course, I never play a hole starting at the middle. But the caddy and the starter where very kind with me.
The Bathroom was not clean,the room was not made up when we returned from Citytour at 2 pm.The Account was not right,but staff was aware that there was a problem with the System.There have been Items on the Account what we not had,like Tonicwater,double Food,couvercharge for sitting on the Bar for 1/2 hour.
Great views, nice big room, great value, good location for the city centre and business areas. Corridor carpet on the 20th floor was stained and dirty. Bathroom needed some refurbishment.
view from the hotel room there were some small insects in bathroom and also room furniture. hotel is not an actual 5 stars according to European standards
I liked my wiev from the window its just briliant....
the view from the hotel room was superb. when you go from your room towards the elevator you have fantastic view and nice relaxing music. the pool staff were great.
The view was great... It is very difficult to have friends visit you at the hotel whether an your suite or by the pool.
Excellent ratio quality/cost. Nice view on the ocean. Good restaurants, and nice spa facilities.
There no free wi-fi, as it was notes on booking.com, internet costs 15br+taxes and works awful. All rooms have see view and little balkony. Breakfast is on the top floor with nice view also. Room was comfortable.
nice pool area/views, comfortable rooms the restaurant did not have a lot of atmoshere
Rooms were comfortable and the staff was very caring and helpful. Breakfast was the best part of the stay. Though I was on a non-smoking floor, one of the guests smoked continuously and the smell of his smoke was annoying. The hotel staff needs to enforce the non-smoking rules.
everything especially the staff were very pleasant
Quite convenient location if you want a mix between a city break and beach holiday in Salvador. Clean and spacious rooms. Small but nice pool, gym and massage on offer. You can book a very good boat trip to the islands in Bahia bay in the hotel reception. This is a hotel mainly used by Brazilians, so not much English spoken. Staff not always helpful - we had booked 2 rooms but only 1 room was ready for us. Nearby beach is small and hard to access from hotel. If you want to eat/drink in the Pelourinho it tends to be a pricey taxi ride.
The rooms and the breakfast were good and the lobby was very good (spacious and well maintained). They had a viewing room for the World Cup games. The view of the beach was good. When I booked, the booking said Wifi was available everywhere and free. When I got there it wasn't free in the rooms (only in the lobby) but I was told that since I used Booking.com (via Kayak), it would be free. I had to go every night and have them give me access to wifi in the room (instead of providing it for my 5 days in one shot). They tried to charge me for it at the end of the stay but I didn't pay for it writing a note explaining that my booking confirmation stated it was for free. The location was not too safe at night.
I loved the view from our room and also the breakfast buffet had a good selection of various dishes and the staff working the breakfast buffet were all very pleasant. Housekeeping was not the best..when I walked on the floor with bare feet they picked up dirt..also one day we left the green light on to clean the room, returned some 12 hours later very tired and the room has not been cleaned. The explanation was that the cleaning staff saw the light and just thought it was red. Anyway, the room was cleaned somewhat about 10pm while we had to wait in the lobby. Please..even an apology and an offer or a drink while we had to wait!!
Great ocean view, nice pool and good location just outside the citycenter. Poor english speaking of staff and they work slow
We thought the rooms were lovely and the staff helpful and the breakfast excellent We wanted to use the sauna but it wasn't working unfortunately
Perfect location and view Noisy (bad sound isolation between rooms)
nice room with view over sea terrible food. No choice inrestaurant for evening meal a la carte - only the grande buffet.
Very large room with modern furniture. Immaculately clean. No noise from the corridor or the street. a nice pool with a good view of the sea. Breakfast buffet had a wide choice and good quality. Many members of staff spoke no English or Spanish at all, even to the point of not even understanding a room number. Not really anything nearby, no beach, no restaurants and not even an atm.