Excellent location, service and quality. Could not ask for better
location , service,
The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.
Hotel was excellent, staff outstanding. Shame there was only one restaurant open with limited menu due to end of season ONly comment to you (booking.com) is that you gave us the wrong phone number of hotel on the form!!! Please amend....
every thing wonderful none
very excellent hotel.. in St. Morits..
Lovely Hotel, excellent staff. too upmarket for me.
The hotel staff were very kind & helpfull. No.
The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.
One of the best Hotels I have ever stayed in. Service is impeccable, the staff are second to none, the Hotel itself is truly magnificent, would recommend it without hesitation. 5 Star plus. Nothing
Happy and good mannered staff who were very informative about the hotel,St.Moritz and good areas to visit N/A
The hotel was centrally located in the shopping district and the shuttle came to the train station quickly. We were upgraded to junior suites upon arrival, which was a pleasant surprise. The rooms were very, very spacious and comfortable. The bar facilaties, as well as breakfast were both wonderful.
The staff is extremely helpful and friendly. The room was very comfortable. Happy hour was fun too. Watching the "tour" clients was very entertaining.
excellent location and a top quality room additional car parking fee excessive
Everything was excelent. Service, the room, the spa. We were upgraded to a Junior suite with no additional charge. We realy enjoyed being relaxed into the jacuzzi with an awesome mountain view on the 6th floor (spa) with no additional charge. It was just excellent. Everything ok!
The room was excellent, big spacious and luxurious. The Barmaid , who was from Scotland, made everyone welcome and was very friendly. The breakfast was very average but the service was not up to the best standard. We also made an enquiry about some travel arrangements to reception and they never got back to us.
Excellent stay. The service was first class. We really felt we were taken care of. Great location in the middle of town, but also very close to the Corviglia lift. Best of both worlds. Spa is also very good after a day of skiing. We stayed in a Superior room - which was huge and accommodated us very well with two small kids. Food in the restaurant was also highly satisfactory.
The location of the hotel is great.You walk one minute and you are at the ski lifts. One more minute and you are at Yves Saint Laurent shop :)). Very close to the train station. The hotel has a shuttle bus. Excellent staff. They help you in every way they can.The rooms are very clean. The rooms get turned down for the evening. Great view from the windows. In short we were very satisfied with the hotel and we got a very good deal at booking.com None
great location, loved the whirlpool with the view, comfortable, friendly and helpful staff. the food was good in the restaurant but the ambiance was lacking.
The suite we stayed in was beautiful with an amazing view and the staff was exceptionally courtious, professional, helpful and friendly -- of the 8 hotels we stayed in in Austria, Italy and Switzerland, they were the best
Lyxigt, rent, fin SPA-avdelning, trevlig personal, vacker korthåls-golf-bana, fantastisk utsikt, otroligt lyxig frukost, billigt tillägg för halvpension med 6-rätters mycket god middag. Ej "uppnäst". Vid något tillfälle underdimensionerat personalen i matsalen
Att personalen hämtade och lämnade med bil i backen. Nej
great staff, helped with many details of our stay
Your number one asset is your staff - they are fantastic, could not be nicer or more helpful. The hotel is beautiful & charming & supremely comfortable!! The only bad point was that eventually, we had to leave!
The breakfast buffet was really fantastic; they even served bacon! Probably the best breakfast I've had so far while in Switzerland.
Very basic hotel but good value for money. Breakfast spread was good. Dining options are good as it is located away from the town center. Bus stop is right across the hotel, so connectivity is not a problem. Pick up & drop facility an additional plus. Additionally we got an upgrade :-) Hotel decor overall was extremely bland devoid of any interior decor.
Friendly staff, great food, great location, great rooms/facilities
Not bad. Wonderful location.
well positioned in the town. pick up service from station. Very comfortable. very helpful reception staff
The food in pizzeria caruso was very good. Free hotel bus shuttle from rail station to hotel. Free internet service.
Station transport facility: an excellent meal; friendly helpful reception with excellent language skills; very comfortable. No complaints.
The hotel picked us up and droped us back to the train station. The room was large,comfortable,clean and lovely veiw. Staff were freindly and helpful and spoke good english. Top spot to stay... The restaraunts at the hotel were quite expensive,,,
At check-in, Front Desk staff was very friendly, welcoming and good in recommending/upsell in-house food & beverage outlets. Housekeeping staff knocked however unheard due to operating hair dryer, and opened door attempted to enter at 09:00 hours. Recommend to check rooming list to determine if room is for same day check-out; If yes, housekeeping services to be carried out only after hotel's check-out time at 11:00 instead of knocking on every door.
friendly staff, close to the centre and the ski lifts, quite and warm, many alternatives for food inside the restaurant, very good breakfast, pick-up service from and to the railway station better appearance of room
Location in the centre of town was excellent,room was large and the bed very comfortable.Free cable internet was great as we were there on a Sunday and Monday of a holiday weekend and everything was closed.Breakfast was good.
Food, friendliness, facilities
only the location Rooms need to be renovated! they look cheap and at least 20 years old. Bathrooms the same. Old moquette on the floor too. Swimming pool looked also poor and old
Friendly, family run hotel with a tremendous atmosphere and excellent facilities. Great for ski-ing as the main lift is only 200 yards away. Staff very efficient and friendly. No
Allt var bra både personal och hotell
Stort rum med balkong. Bra parkerings möjligheter.Ganska bra läge. Bra med restaurang som var öppet länge. Frukosten inte så bra. Tog ej American express.
Bra läge med närhet till natur och stadscentrum. Fräscht och bekvämt. Trevlig personal.
Excellent hotel, fantastic view from the rooms. Great location , quiet lovely , cleanliness , facilities, great restaurants. None
The view was absolutely amazing and the hotel was well located. The restaurant was extremely expensive.
Very good location: one of the very few hotels on the lake, and just 15 minutes of walking distance from the town's center. Very nice view from the rooms (whose with view on the Lake, while the others have practically no view at all). VERY nice breakfast buffet, with fresh and tasty food. VERY nice bartender, with a great sense of humor and funny manners. GOOD prices for the drinks in the room's minibar (just CHF 2.50 for a soft drink). Absolutely NO WELCOME policy. At the reception we were treatet as we would bother the hotel's staff with our stay. Nobody showed us the room or took care of the luggage. A young girl at the reception desk said that since we booked by www.booking.com with very cheap prices we cannot expect a nice room. The room was terribly small, the bathroom was so uncomfortable that we couldn't even move in it. Be bed unconfortable and small. In fact, they gave us a single room with 2 beds. I asked to chance it, and when I saw the alternative (even worse) I decided to keep the previous one. At the check-out nobody asked us if we were satisfied. In fact the staff didn't absolutely care about us. I payed CHF 280.- for 1-night. Big mistake. Never again.
Spacious room equipped with a good shower. Outstanding view from hotel room of lake and mountains. The bed had a heavy duvet which might not suit everyone as it was quite warm!
The view from our room was wonderful. The food and hotel pleasant but overpriced. Pillows were not comfortable
Restaurant food and staff were excellent. I booked the shuttle bus for 8:30am departure in order to catch 9am train but shuttle bus took other group instead! We almost missed our reserved train and were very annoyed that the young girl working at the reception did nothing to help without my prompting. Other than this, everything was excellent.
This is probably the nicest *** hotel in Switzerland. The view of the lake is outstanding and the service was very, very good. The location is within easy walking distance of the rail station, but the hotel has shuttle service for guests. The restaurant is very good and has a terrific view of the lake.
the location near by the railway station was perfect for us and the view from our room-terrace to the lake & mountain was beautiful. My husband was impressed with the whisky selection
The managment and all the hotel staff have excelent quality Restaurant food is excelent no
At breakfast, our table was asigned to the table that is located at teh worst position of dining room although we were the first guest. Our table was teh most far from window and near by staff door. I have no idea why we had to be treated like this. May be due to price from this web?
Front desk staff did not seem to like the English very much - the couple checking in before us (German) were given a description of all amenities, breakfast times etc etc and yet were were not told anything without asking specific questions - maybe I should learn German?
Awesome views. Good spa facilities. Beds a touch uncomfortable.
clean comfortable with great views there really isnt a swimming pool, a plunge pool at best
Hotel Randolins has beautiful scenery surrounding it. There are hiking trails a little further up the mountain that lead to some amazing views of the mountains and natural landscape. We were also very impressed with the breakfast buffet. The beds were a little uncomfortable. Also, in the wellness center the hot tub was not very hot.