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great location, loved the whirlpool with the view, comfortable, friendly and helpful staff. the food was good in the restaurant but the ambiance was lacking.
The staff is extremely helpful and friendly. The room was very comfortable. Happy hour was fun too. Watching the "tour" clients was very entertaining.
The room was excellent, big spacious and luxurious. The Barmaid , who was from Scotland, made everyone welcome and was very friendly. The breakfast was very average but the service was not up to the best standard. We also made an enquiry about some travel arrangements to reception and they never got back to us.
The suite we stayed in was beautiful with an amazing view and the staff was exceptionally courtious, professional, helpful and friendly -- of the 8 hotels we stayed in in Austria, Italy and Switzerland, they were the best
The location of the hotel is great.You walk one minute and you are at the ski lifts. One more minute and you are at Yves Saint Laurent shop :)). Very close to the train station. The hotel has a shuttle bus. Excellent staff. They help you in every way they can.The rooms are very clean. The rooms get turned down for the evening. Great view from the windows. In short we were very satisfied with the hotel and we got a very good deal at booking.com None
Everything was excelent. Service, the room, the spa. We were upgraded to a Junior suite with no additional charge. We realy enjoyed being relaxed into the jacuzzi with an awesome mountain view on the 6th floor (spa) with no additional charge. It was just excellent. Everything ok!
excellent location and a top quality room additional car parking fee excessive
The hotel was centrally located in the shopping district and the shuttle came to the train station quickly. We were upgraded to junior suites upon arrival, which was a pleasant surprise. The rooms were very, very spacious and comfortable. The bar facilaties, as well as breakfast were both wonderful.
Happy and good mannered staff who were very informative about the hotel,St.Moritz and good areas to visit N/A
Excellent stay. The service was first class. We really felt we were taken care of. Great location in the middle of town, but also very close to the Corviglia lift. Best of both worlds. Spa is also very good after a day of skiing. We stayed in a Superior room - which was huge and accommodated us very well with two small kids. Food in the restaurant was also highly satisfactory.
Att personalen hämtade och lämnade med bil i backen. Nej
Lyxigt, rent, fin SPA-avdelning, trevlig personal, vacker korthåls-golf-bana, fantastisk utsikt, otroligt lyxig frukost, billigt tillägg för halvpension med 6-rätters mycket god middag. Ej "uppnäst". Vid något tillfälle underdimensionerat personalen i matsalen
Location in the centre of town was excellent,room was large and the bed very comfortable.Free cable internet was great as we were there on a Sunday and Monday of a holiday weekend and everything was closed.Breakfast was good.
Friendly, family run hotel with a tremendous atmosphere and excellent facilities. Great for ski-ing as the main lift is only 200 yards away. Staff very efficient and friendly. No
only the location Rooms need to be renovated! they look cheap and at least 20 years old. Bathrooms the same. Old moquette on the floor too. Swimming pool looked also poor and old
Food, friendliness, facilities
great staff, helped with many details of our stay
Your number one asset is your staff - they are fantastic, could not be nicer or more helpful. The hotel is beautiful & charming & supremely comfortable!! The only bad point was that eventually, we had to leave!