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The lady at the reception was exceptionally friendly and helpfull. Location in the historical centre is perfect. The interior of the room was nice.
excellent central location a few minutes walk from the catherdral. rooms are small and basic, but perfectly clean and comfortable.
Very central, very comfortable, very quiet and very reasonably priced. There's no air-con - fine in May but would be very hot in summer! Room size was just what I wanted, but some might find it too small.
Perfect little Hotel. Very good value for money. Ideally located near the cathedral but very calm.
Very good location. Adequate size room. There is no reception desk so no queries can be answered. And no catering facilities. The fact that there is no reception desk/person, it is very much a do-it-yourself room
Great location in the city centre. Close to the cathedral but my room was quietly located overlooking the rear courtyard. Excellent value for money. No breakfast is available although that is made clear on booking. There are a wide range of cafes within a short walking distance.
Excellent central location, walking distance to the historical sites. Friendly welcome. Lady at the reception was very helpful and with good English and Italian knowledge. Clean and nice room (N.2). Great value for money. Nothing: everything was perfect!
The hotel was small, but warm, clean and cozy. The location is excellent as it´s just down the street from the cathedral. It rained and there is a plastic roof outside which was very noisy.
Comfortable and well situated hotel for a visit to the old part of the city of Santiago
A most modern interior in an old Gothic building. Extremely pleasant, at a very good location in The old Gothic Quarter Of Santiago, near The Cathedral and all The touristic sites, and right accross from the Market. The noise from The market in The early morning. However that canto be helped lince The hotel is accross The street from the market
Location and style of room. Staff were very helpful Noise from teh street was an issue. Also foyer area had wooden floors and very noisy
the breakfast was expensive with only one cup of coffee allowed, a pot of coffee would be more appropriate.
Nice design, nice balcony, bathroom, pleasant personnel, breakfast room spacious and pleasant. Separate beds, no double bed.
The staff were exceptional, the hotel extremly clean and well located for the old city the rooms were excellent, but would have liked tea & cofee making facilities
Läget var perfekt och centralt, rummet fräscht, tyst och snyggt inrett och personalen vänlig och tillmötesgående. Frukosten var i minsta laget; första dagen kaffe och sockerkaka, därefter bättre med mörkt rostat bröd och juice. Personalen kunde ingen engelska vilken kan var svårt om man inte förstår spanska.
Bra service, vänligt bemötande. Bra läge för Caminovandrare.Närhet till gamla staden. Lungt och tyst. Vacker utsikt: Bra frukost. Bra att få lämna kvar bagage i ett par veckor för vandringen med ryggsäck. Nej
Ett mycket trevligt liten hotell med bra läge. Rent, snyggt och fräscht.Lagom stort rum och badrum. Lungt och tyst i omgivningen men ändå nära till centrum och katedralen. Nej
Tyst och lugnt. Bra frukost Nej.
Vänlig och servicemainded personal. Perfekt läge för att promenera runt i staden. Bästa frukosten på hela resan.
Free parking. Good and wide beds. Silent and fairly spacy room. Nice place to sit outside. Perfect location, just outside centre, near a park. Staff gave good advice to restaurant. Breakfast clearly better than average. Our window was very, very low (70 cm?) facing the parking space. Avoid room 102 and the two other with the same disadvantage.
I liked the proximity of the hotel to the old town, very central & that we could get a taxi collect us from outside the door to the airport. very noisy at night in our room from outside
Friendly staff, great location. We arrived late according to the hours mentioned on the booking for checking-in and they were waitting for us. Due to the excellent location, you have many people in the street at night and it can be a bit noisy, but not to bad.
La situación para conocer la zona antigua es excelente. Tiene un acuerdo con el parking La Salle para que salga más barato dejar allí el coche. El personal es muy agradable. El hotel está reformado y limpio, y con calefacción. La habitación, a pesar de dar a una calle peatonal, era ruidosa, por ser un primer piso. No tenía mesa escritorio para poder trabajar, ni una silla en la habitación. No había almohadones o cojines, para compensar la almohada tan baja.
Central location handy to downtown area. Availability of free internet. Helpfulness and knowledgability of staff. I was advised by the staff that the cab trip to the airport would be 19 euros. We were taken to the airport by a pleasant gentleman who spoke perfect English and had lived in the United States. However, his fee for the ride was 25 euros. This may not be the fault of the staff, but you should either be advising your customers that the trip is 25 euros, or advising the cab company that you work with that some of their drivers are taking unfair advantage of departing customers. I suspect it is the latter situation.
Beautiful room, lovely staff, great location. Will definitely stay there again. Can't fault it!.
Friendly and helpful reception staff. Comfortable accommodation. Central location. Amply breakfast. n/a
A very adequate one star hotel with excellent location and services for the one star rating
Very helpful and friendly staff. Excellent breakfast for just 5euros.Location was perfect,right in the heart of the city. The noise from the street below. The bath in the room was half size with a shower over it, the loo was in the way of the shower screen so had to climb in over a shelf at the end of the bath - dangerous! Shower cubicle would have used the space more efficiently.
A gem of a place hidden behing its small frontage. Tucked away in the old city, 10 minutes walk from the Cathedral. 2 houses turned into a 15 room hotel with lounge area and excellent breakfast area.