Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Hög standard, bra komfort, rent, snyggt, bra parkering, bra frukost. Vi var nöjda med allt. Nej.
Läget var perfekt och rummet med fyra bäddar kändes väldigt fint och lyxigt. Superfint badrum Det var trångt på parkeringen men vi fick en bra plats i alla fall. Man var tvungen att lämna in bilnyckeln ifall de skulle behöva flytta på bilen, kändes inte så bra.
bra hotell med bra frukost och bra läge,
Perfekt läge, lagom gångavstånd till allt man vill se i Siena.Fantastisk utsikt från vårt rum. Det bästa var att det fanns parkeringsplats på gården - annars kan man inte köra bil in i gamla italienska städer.
Hotellet låg strax innanför stadsmuren och inte långt att gå till den utsmyckade domen samt stadens berömda stora torg Piazza del Campo. Med bil nära till naturen med vin- och olivodlingar. Något för hårda sängar - sydeuropeisk standard. Sängkulturen annorlunda än vår. Hotellets parkeringsgarage har alltför smala ingångar.
Good location. No WiFi in the room. Small room.
Excellent location close to heart of Siena. Superb breakfast included.
The location of the hotel, the staff was very helpful. The lack of parking place.
A number of reviewers said that staff was not helpful. We found the staff to be very professional, friendly and helpful. The interior design was gorgeous and the room was very comfortable, lovely, ample breakfast in a very attractive setting. Location was perfect, right at the city center where all the buses meet to go to hill towns, train station etc. Easy walk to Il Campo. Great value for money—we stayed an extra night we liked it so much.
location staff was not friendly, kind of unpleasant
It's well taken care of, clean, modern and has a great breakfast. Its very close to the centric streets so you can have the best of being in the centre but quiet enough to have a peaceful night.
Very friendly, easy to find, high quality and in a central location. There can be music festivals in the nearby castle grounds. We were moved to a quieter side of the hotel upon request. There are not many bars etc very close to the hotel, but a short walk away there are plenty.
Good location Poor internet speed/access in public areas
Location very central. Bathroom not well cleaned.
Good location, Fair price. Good breakfast. friendly people.
Everything superb, the food with wellness break - excellent, however staff on reception rudwe - only downside !!
Hotel Garden ligger i utkanten av Sienna, det går bussar nära hotellentrén som gör att man tar sig lätt in till centrum. Sommartid kan man utnyttja hotellets poolområde samt de stora terasserna. Frukosten var helt OK (vi utnyttjade inte möjligheten att äta middag). Vill man utforska vägarna upp mot Chiantiområdet samtidigt som man vill bo nära staden ligger hotellet utmärkt till.
Fantastisk frukost. Mycket förmånligt förbetalt pris. Utmärkt service. Ett toppenställe.
Välordnat hotell med bra frukost och trevlig, hjälpsam personal -
Rum och frukost var mycket bra. Utnyttjade möjligheten att lämna in tvätt och den servicen var riktigt bra. Personalen var bra. 1) Vi frågade efter möjligheten att hyra cyklar och blev hänvisade till en 3de klassens uthyrare. Cyklar med växlar som knappt fungerade och hade inga kartor att erbjuda. Fann senare ett bättre förtag. 2) Restaurangen borde också kunna erbjuda billigare rätter
Bra lugnt läge, bra poolområde. Restaurangens mat var inte så bra. (åt där endast en gång)
Närhet till järnvägsstationen. Personalen. Bra rum Frukosten kunde vara bättre. Trafikstört
Lätt att nå med bil, egen parkering, rimligt avstånd till centrum
Bra läge, bra med pool. Frukosten kunde vara av bättre kvalitet. Pressad skinka och torrt bröd.
Rimligt avstånd till centrum, parkeringsmöjlighet på gården. Lyhört.
Bra läge om man kommer med bil men även lätt att ta en promenad till de centrala delarna av Siena. Ljudnivån från avloppsystemet var för hög
Very close to city center & Duomo but very hard to get your car to the hotel to drop of luggage. Very hard to get to if not familiar with location.
Friendly and helpful attitude of all the staff. Our room was quiet and located off the Via Stalloreggi which is what we had asked for.
Views from our room were amazing We thought this would be our splurge hotel on our European vacation, but this was one of the more run down places we visited. The decor is dated (unpainted wood furniture and trim) and the shower was just a shower head on the bathroom wall with a shower curtain wrapped around it. The water from the shower got all over the bathroom floor making using the sink or toilet a messy adventure. We were quite disappointed with the overall value of this hotel.. although the location makes up for some of it.
Spacious rooms - wonderful views of cathedral and countryside
very kind and helpful staff and close to the city center
Pleasant and chatty staff who helped me retrieve lost property from local taxi company. Also, their restaurant recommendations were reliable (not always the case in Italian hotels).Clean and comfortable rooms. My room and some others had wonderful views of the Cathedral and surrounding countryside. Cheap use of use of internet. Excellent location near the Campo, the Duomo and the Pinacoteca. Free (Italian) newspapers. Nothing really, except lift only takes you up one floor, you then have to carry your luggage up to the next floor. And the breakfast, as in many three star hotels, is pretty uninteresting: industrial cakes and biscuits, processed cheese! But the coffee was acceptable.
Staff Weird hallways
Very good location. Very nice hotel with friendly staff I enjoyed nice view of Cathedral and Palazzo Publico. Very happy with breakfast. The only problem was noise from the room next door late into the morning. I had quiet a loud woman next door, unfortunately I was in the hotel for 3 nights and so was she and her partner. This sort of thing you just have to live with, it is part of routine hotel experience.
Simple furnished room with marvellous view. Helpful staff. No wireless connection in room. Had to use the hotel connection which wasn't always convenient.
Great location, beautiful period building with grand stone staircase (as well as lift), modern facilities and helpful staff. Free parking 10 mins away. 24 hr reception. Mattresses are 'firm'
Great location Finding the hotel by car at night. If we had known to go to the Porto Marco it would have really helped
very good location, good service,
Very friendly staff. Good location. Free public parking 10 min. walk from the hotel. Nice building. Breakfast could be better. No shower curtains, so the whole bathroom was wet after taking a shower. No parking at the hotel as informed.
Very convenient location to all sites,museums, restaurants in Siena. Nice breakfast buffet in pleasant dining room. Room was very drab, furnished with old bed, desk and nightstand, no pictures on the wall, poor lighting. Desk staff unfriendly. No elevator.
Good location and not too expensive for pricey Siena
Excellent location for central Siena - close to bus station and centre of city. Lovely breakfast room and nice to have in house dining. Staff very helpful and willingly stored luggage until we were leaving later in day. Rooms near lobby were noisy from loud conversations at reception - mainly in morning.
the location excellent, two steps from the main piazza where the bus from the railway station stops, very clean, spacious room, excellent heating, they let us in before the check-in time and kept our luggage after the check-out, very good price. the breakfast big, everything a little over-sugared,but it's ok
Very good location. Large clean room. Friendly staff. Very good breakfast in charming room. Room to n front a little noisy
was a good hotel for our one nite stay in siena. comfortable, helpful people and the location although not in the enclosure of siena it was very close to the centre, perhaps around a 20 mins walk to the wonderful piazza el campo.
Large clean room, great breakfasts and so handy to everything Staff could have been more friendly and helpful - like give you a map of the town, some information about the hotel, what services and facilities they provide
Location and convenient access to bus/train transportation. The hotel is comfortable and the staff were friendly and welcoming. We will recommend the Chiusarelli to friends and family. Lack of complementary wifi access. Considering the price of the room wifi should be included. Also, recommend shower curtains.
Excellent location, helpful staff, very good food, a hotel with the old world charm yet very modern too
Traveling as a single woman I felt very safe there. The room was very clean, in good condition, and comfortable. The location was easy to get to by the city bus... or a taxi and you can easily walk anywhere. Breakfast was good. There was only one hotel staff member that was actually friendly but all of them were helpful. The bathroom was over-all clean but, I don't think they have washed the metal fixtures for a while. Plus, were are dirty hand marks on the ceiling from someone opening the access space.
Vi har bott på detta hotell tidigare. Det ligger bra till för utflykter. Man når snabbt gågatan mot katedralen. Säker parkering och mycket trevlig personal. Frukosten också mycket bra.
Fint rum med underbar terrass. Dålig tillgång på varmvatten. Det gick ej att använda duschen.
Att det fanns terrass Ostädat på terrassen
Very small bathroom and the shower cabin in particular.
Location to travel to all of Tuscany was excellent. Centrally located and accessible to the areas we wanted to visit. Difficult to make long distance calls
Good: The bed was very comfortable; The shower (rainfall type) was lovely; There were some English channels on the Sky provided; The Hotel was quiet and we slept really well. All the staff were friendly and helpful. Location was great for Sienna, with the bus stop over the road and bus tickets from the front desk for €1. Not quite so good: The breakfast was limited, with no hot food. But the coffee was freshly made and very good. There were no Tea/Coffee facilities in the room and no bar or restaurant in the Hotel. There was however an excellent restaurant next door, so all in all I can recommend this Hotel, especially for exploring Tuscany.
the beautifully designed hotel,a pleasure for the eyes! The staff very friendly and helpfull just 1 thing: that there was no safety handle(bar) in the shower,which is a MUST(my wife fell!)
helpful staff location
breakfast is very poor breakfast and some of staf they dont speak english
I liked the staff and the way we were treated right up to leaving. We dealt with a man who was not friendly and did nothing when we told him the internet we paid for did not work. We liked the parking and the room was fine. Also breakfast and the lady who ran it were excellent. I am a business person and I don't like paying for wifi. In the states I stay at excellent business hotels that do not charge for wifi.
geat accessible location...free parking. Breakfast chioce limited. AC could not be adjusted below 25, could not keep room as cool as we liked
It was outside the city, necessary if you are driving but very easy to walk or take the bus inside the city walls. No , Hotel San Marco is a modern, clean, well run hotel with very friendly staff, would definitely go back.
staff location room air conditioning
The Hotel Staff were exceptional. They made special arrangements to get us to our next destination. We enjoyed our stay at the Hotel and appreciate all they did for us.
Hotel is well situated in the town. The decor is very plush. Welcoming staff. Buffet breakfast is overpriced
Fantastically located hotel, right at the heart of Siena. The hotel is also beautiful and seems well-maintained. Few facilities: For a luxury hotel I would have expected to find at least some - like pool, gym, etc...? In light of that, found the room rate extraordinarily high - stupidly expensive breakfast not included, internet charged at an absurd rate, €45 per night for parking, no facilities and a relatively inexciting and small room definitely do not justify the rate.
Excellent location in the centre of the City. Very impressive building of great character. Well furnished room. Generally helpful and pleasant staff - but see below. Grubby carpet in room. Concierge gave innaccurate information about bus services and quoted eye watering price of 376 euros for 24hr car hire.
Wonderful hotel with great location in the city center of beautiful Siena small room
Everything was perfect! From the way the old palazzo has been renovated to the non-vulgar luxury around you and from the location to the personnel. It is expensive - but it's worth it to the last cent. The reception / consierge services offered were really good. We think that could be excellent if the the people there knew a bit more about the probable city attractions.
All the staff were efficient, helpful and friendly; not just the reception staff but everyone with whom we came into contact (including those who did not have good English). The room was comfortable; the decor very impressive. The hotel made guests feel special. Only one thing. Our room was just above the main street and the noise from the street continued loudly until the early hours of the morning. On two nights it continued until after 3am and prevented us from sleeping. Perhaps double glazing on the windows would help.
The hotel had a very friendly staff. There is plenty of parking. Had air conditioning, although sometimes it didn't work very well. The location would not be ideal for anyone who does not have a car, but we did so it was not a problem. The hotel was also very bare inside and our bathroom smelled strange. The breakfast was not the most amazing of breakfasts, but was passable.
I didn't like nothing. This was a very bad experience. To much expensive for the bad quality that it has. The price is to much expensive, very bad breakfast, the rooms have no quality... Is a hotel to forget...
Location and Parking The staff could have been more forthcoming with city and bus information
Quiet, good staff's English, coffee fasilities, fridge The breakfast...
Staff friendly and always willing to help (not that they succeed but they seemed to try) Caution : Turist trap!. Never wrote this but quite horrible experience. You pay a 4 star hotel (close to 200eur and get the quality of a 2-star Plus Hotel. Bathroom smelly of humidity, Room not properly cleaned once over a 3-days stay, if coffee powder was finished no replace was given, expensive internet, very bad buffet breakfast,newspaper from previous day (only 5 copies left at 7h30). Very far
Large room, large bed,sound breakfast and everything was clean The fridge /mini bar sounded like and electric lawnmower which woke us up at 4 a.m.
Location and cleaniness and especially the courtesy of the staff especially the receptionist. I would advise that cornflakes be added to the cereal list
Location, Price, Transportation A little bit hard to find, but we had never been to Siena before this trip.
Very friendly staff
Room was clean with all necessary features. Staff was pleasant and spoke English. Bus outside hotel - 15 minute ride followed by 15 minute walk to old town. Purchase tickets at tobacco shop 100 meters down the street before taking bus. Breakfast was great, more than expected.
I found the reception staff very very helpful, and very friendly.
Bra läge, god frukost, rent, vackert hotel invändigt, Dyr parkering som inte heller var så bra.
Mycket bra läge för att kunna se det gamla Siena, atmosfären och hjälpsam personal. Hotellet har tyvärr inte hiss (vi visste det) och de gamla trapporna är inte de mest bekväma att gå i.
Helpful - provided good food even though I was a late arrival (10:00pm)
Complimentary coffee on arrival Lack of coordination between reception and restaurant as to when it was closed or open!
the cleanliness of the room and the huge ground for a walk.. very inconvenient to go into town if you do not have a car with you.. Note: i couldn't undo the no for the below question - would i recommend this hotel..i feel it all depends on the individual..for me it was the inconvenience of getting into the campos area..other than that the hotel was a good place for relaxing...very quiet and nice
Breakfast was good. Refrigirator in the room. Free coffee and some other drinks during the day and something extra in the evening.
in our first room we had a broken window. therefore we changed the room were found more than two dozens of bugs. when we came home after dinner in the whole floor it smelt strange - maybe from the house canalisation. it is quite noisy as the highway is just a few meters away.
We were thrilled with this hotel, and found Guglia particularly helpful and friendly! It was the most comfortable hotel of our long week-end (four hotel nights in three places), and had a fabulous shower. The breakfast was wonderful, and the proximity to the Siena historical center was a dream (we did have a car, but I think we could also have walked). It had everything we wanted, including free in-room internet and a place to deposit our car. We would absolutely stay again and will recommend it. nothing at all
No luxury but everything in its place. TV screen too small.
Parking no problem - unlike much of Siena! Excellent varied breakfasts. We had difficulty finding the hotel - signposting poor - complex junction off busy roads. We would have welcomed a more detailed explanation of the evening dining arrangements
Trevligt och prisvärt hotell med utmärkt läge för vidare besök, renhet och inredning, bra restaurang Nej
modernt och lagom stort något opraktiska rum (mer design än praktiskt tänkt). Hotellet ligger lite för ensamt.
Ljust och modernt hotell. Vackra omgivningar. Bastu med badmöjligheter. Duschkabinen snygg men opraktisk (läckte ända ut på heltäckningsmattan) Många vassa hörn på den "stylade" rumsinredningen (fick bula av bokhyllan). Lysknapparna svåra att hitta för basturna och duscharna i badet. Ingen handduk där som utlovats i rumsbroschyren. Inga nycklar för kläder där heller.
Läget, utsikten, känslan Rummet var något litet, frukosten kunde ha varit av högra klass
Location in the hills just above Siena. Villa lies in a charming park with a pool and is very peacefull and relaxing. Rooms could need some general restoration.
Vi bodde 3 nätter och kände oss välkomna från första stund. Personalen var hjälpsam och fanns alltid på plats. Rummen var tysta, rena och svala. Det var lugnt och avslappnat och ändå nära till Siena centrum när man tog bussen. Frukosten var mycket bra och det var trevligt att kunna sitta ute. Det var skönt att ha tillgång till poolen. Vi måste rekomendera den lokala restaurangen, La Veranda, på gångavstånd från hotellet samt att man kan åka både buss 77 och nr 7 för att ta sig till stationen eller centrum. Det var synd att det inte fanns någon form av förtäring att kunna köpa. Det känns långt att åka in till Siena centrum för att få ett mellanmål.
Ganska bra läge strax utanför stadskärnan.. Goda parkeringsmöjligheter. Rimligt pris och hyfsad frukost är andra positiava faktorer.
Ok hotell med bra frukostbuffé på uteplatsen. Gratis parkering. Fick god hjälp av personalen vid frågor. Ligger lite i utkanten av stan, bussarna gick ganska sällan. Hotellet ser lite ut som ett motell, rummen är något slitna. Det lever inte upp till bilderna som finns på nätet.
Rather run down and in need of investment. Old fashioned can be good but just seemed stuck in the past. Very poor restaurant experience - poor range of choices on wine list (they could not supply a request for a dry white wine by the glass), range of breads and cheeses minimal and no mushrooms available at breakfast ..... in Italy in October!
The excellent service and luxurious rooms are rivaled by the extraordinary beauty of the grounds of this historical estate.
great history and beautiful architecture I travel and stay in many hotels all over the world both through work and holidays. I have to say I was very disappointed with the value for money. At €544 a night I felt I wasn't getting any of the personal touches that I'd expect for that price. The dinner was high even compared to expensive London restaurants at €160 for 2 the first night and €140 the second for essentially an uninspiring meal. In total I spent a little over €1400 for 2 nights. For the same price at New York or London hotels I'd expect a lot more.
wondefull histric place, good situation, excellent services.
Peace, tranquility, discreet and friendly service, excellent food - one of the best hotels we have stayed in. No
The staff were friendly and extremely helpful. The food was fantastic which made our stay a very special one.
Staff very very helpful,top class service. Stayed in a suite in the fattoria building and found it to be very relaxing and comfortable. Hotel recommended a driver for a wine tour of the area and he was superb.
Great atmosphere, great food great staff...
Everything was simply wonderful, the rooms, the staff, the service, the food..
beautiful historic castle in stunning location - large comfortable rooms - good bed - absolute silence - great breakfast dark restaurant with small choice - expensive snacks ( but this applies to almost everywhere in Italy)
The rooms are nice, large and very comfortable. The staff was great, and very accommodating and our room came with Breakfast. In the old city center, which can be a bit tricky to find. The room did come with free parking. The room was pretty hot, and had to leave the window open with the temperatures in the mid 50's. There are new parking restriction in the city, and the hotel asks that you call ahead if you are driving. We never got that message. The parking is near.