Hotel Garden ligger i utkanten av Sienna, det går bussar nära hotellentrén som gör att man tar sig lätt in till centrum. Sommartid kan man utnyttja hotellets poolområde samt de stora terasserna. Frukosten var helt OK (vi utnyttjade inte möjligheten att äta middag). Vill man utforska vägarna upp mot Chiantiområdet samtidigt som man vill bo nära staden ligger hotellet utmärkt till.
Rum och frukost var mycket bra. Utnyttjade möjligheten att lämna in tvätt och den servicen var riktigt bra. Personalen var bra. 1) Vi frågade efter möjligheten att hyra cyklar och blev hänvisade till en 3de klassens uthyrare. Cyklar med växlar som knappt fungerade och hade inga kartor att erbjuda. Fann senare ett bättre förtag. 2) Restaurangen borde också kunna erbjuda billigare rätter
Bra lugnt läge, bra poolområde. Restaurangens mat var inte så bra. (åt där endast en gång)
Välordnat hotell med bra frukost och trevlig, hjälpsam personal -
Fantastisk frukost. Mycket förmånligt förbetalt pris. Utmärkt service. Ett toppenställe.
Fantastically located hotel, right at the heart of Siena. The hotel is also beautiful and seems well-maintained. Few facilities: For a luxury hotel I would have expected to find at least some - like pool, gym, etc...? In light of that, found the room rate extraordinarily high - stupidly expensive breakfast not included, internet charged at an absurd rate, €45 per night for parking, no facilities and a relatively inexciting and small room definitely do not justify the rate.
Wonderful hotel with great location in the city center of beautiful Siena small room
staff location room air conditioning
Everything was perfect! From the way the old palazzo has been renovated to the non-vulgar luxury around you and from the location to the personnel. It is expensive - but it's worth it to the last cent. The reception / consierge services offered were really good. We think that could be excellent if the the people there knew a bit more about the probable city attractions.
All the staff were efficient, helpful and friendly; not just the reception staff but everyone with whom we came into contact (including those who did not have good English). The room was comfortable; the decor very impressive. The hotel made guests feel special. Only one thing. Our room was just above the main street and the noise from the street continued loudly until the early hours of the morning. On two nights it continued until after 3am and prevented us from sleeping. Perhaps double glazing on the windows would help.
The Hotel Staff were exceptional. They made special arrangements to get us to our next destination. We enjoyed our stay at the Hotel and appreciate all they did for us.
Hotel is well situated in the town. The decor is very plush. Welcoming staff. Buffet breakfast is overpriced
Excellent location in the centre of the City. Very impressive building of great character. Well furnished room. Generally helpful and pleasant staff - but see below. Grubby carpet in room. Concierge gave innaccurate information about bus services and quoted eye watering price of 376 euros for 24hr car hire.
Bra läge, bra med pool. Frukosten kunde vara av bättre kvalitet. Pressad skinka och torrt bröd.
Närhet till järnvägsstationen. Personalen. Bra rum Frukosten kunde vara bättre. Trafikstört
Bra läge om man kommer med bil men även lätt att ta en promenad till de centrala delarna av Siena. Ljudnivån från avloppsystemet var för hög
Lätt att nå med bil, egen parkering, rimligt avstånd till centrum
Rimligt avstånd till centrum, parkeringsmöjlighet på gården. Lyhört.
Mycket bra läge för att kunna se det gamla Siena, atmosfären och hjälpsam personal. Hotellet har tyvärr inte hiss (vi visste det) och de gamla trapporna är inte de mest bekväma att gå i.
Bra läge, god frukost, rent, vackert hotel invändigt, Dyr parkering som inte heller var så bra.
I didn't like nothing. This was a very bad experience. To much expensive for the bad quality that it has. The price is to much expensive, very bad breakfast, the rooms have no quality... Is a hotel to forget...
I found the reception staff very very helpful, and very friendly.
Location and cleaniness and especially the courtesy of the staff especially the receptionist. I would advise that cornflakes be added to the cereal list
Location and Parking The staff could have been more forthcoming with city and bus information
Quiet, good staff's English, coffee fasilities, fridge The breakfast...
Large room, large bed,sound breakfast and everything was clean The fridge /mini bar sounded like and electric lawnmower which woke us up at 4 a.m.
Location, Price, Transportation A little bit hard to find, but we had never been to Siena before this trip.
The hotel had a very friendly staff. There is plenty of parking. Had air conditioning, although sometimes it didn't work very well. The location would not be ideal for anyone who does not have a car, but we did so it was not a problem. The hotel was also very bare inside and our bathroom smelled strange. The breakfast was not the most amazing of breakfasts, but was passable.
Very friendly staff
Staff friendly and always willing to help (not that they succeed but they seemed to try) Caution : Turist trap!. Never wrote this but quite horrible experience. You pay a 4 star hotel (close to 200eur and get the quality of a 2-star Plus Hotel. Bathroom smelly of humidity, Room not properly cleaned once over a 3-days stay, if coffee powder was finished no replace was given, expensive internet, very bad buffet breakfast,newspaper from previous day (only 5 copies left at 7h30). Very far
Att det fanns terrass Ostädat på terrassen
Vi har bott på detta hotell tidigare. Det ligger bra till för utflykter. Man når snabbt gågatan mot katedralen. Säker parkering och mycket trevlig personal. Frukosten också mycket bra.
Fint rum med underbar terrass. Dålig tillgång på varmvatten. Det gick ej att använda duschen.
Traveling as a single woman I felt very safe there. The room was very clean, in good condition, and comfortable. The location was easy to get to by the city bus... or a taxi and you can easily walk anywhere. Breakfast was good. There was only one hotel staff member that was actually friendly but all of them were helpful. The bathroom was over-all clean but, I don't think they have washed the metal fixtures for a while. Plus, were are dirty hand marks on the ceiling from someone opening the access space.
Excellent location for central Siena - close to bus station and centre of city. Lovely breakfast room and nice to have in house dining. Staff very helpful and willingly stored luggage until we were leaving later in day. Rooms near lobby were noisy from loud conversations at reception - mainly in morning.
Large clean room, great breakfasts and so handy to everything Staff could have been more friendly and helpful - like give you a map of the town, some information about the hotel, what services and facilities they provide
Good location and not too expensive for pricey Siena
Location and convenient access to bus/train transportation. The hotel is comfortable and the staff were friendly and welcoming. We will recommend the Chiusarelli to friends and family. Lack of complementary wifi access. Considering the price of the room wifi should be included. Also, recommend shower curtains.
Very convenient location to all sites,museums, restaurants in Siena. Nice breakfast buffet in pleasant dining room. Room was very drab, furnished with old bed, desk and nightstand, no pictures on the wall, poor lighting. Desk staff unfriendly. No elevator.
Excellent location, helpful staff, very good food, a hotel with the old world charm yet very modern too
the location excellent, two steps from the main piazza where the bus from the railway station stops, very clean, spacious room, excellent heating, they let us in before the check-in time and kept our luggage after the check-out, very good price. the breakfast big, everything a little over-sugared,but it's ok
was a good hotel for our one nite stay in siena. comfortable, helpful people and the location although not in the enclosure of siena it was very close to the centre, perhaps around a 20 mins walk to the wonderful piazza el campo.
Very friendly staff. Good location. Free public parking 10 min. walk from the hotel. Nice building. Breakfast could be better. No shower curtains, so the whole bathroom was wet after taking a shower. No parking at the hotel as informed.
Vi bodde 3 nätter och kände oss välkomna från första stund. Personalen var hjälpsam och fanns alltid på plats. Rummen var tysta, rena och svala. Det var lugnt och avslappnat och ändå nära till Siena centrum när man tog bussen. Frukosten var mycket bra och det var trevligt att kunna sitta ute. Det var skönt att ha tillgång till poolen. Vi måste rekomendera den lokala restaurangen, La Veranda, på gångavstånd från hotellet samt att man kan åka både buss 77 och nr 7 för att ta sig till stationen eller centrum. Det var synd att det inte fanns någon form av förtäring att kunna köpa. Det känns långt att åka in till Siena centrum för att få ett mellanmål.
Ganska bra läge strax utanför stadskärnan.. Goda parkeringsmöjligheter. Rimligt pris och hyfsad frukost är andra positiava faktorer.
Ok hotell med bra frukostbuffé på uteplatsen. Gratis parkering. Fick god hjälp av personalen vid frågor. Ligger lite i utkanten av stan, bussarna gick ganska sällan. Hotellet ser lite ut som ett motell, rummen är något slitna. Det lever inte upp till bilderna som finns på nätet.
Hög standard, bra komfort, rent, snyggt, bra parkering, bra frukost. Vi var nöjda med allt. Nej.
Perfekt läge, lagom gångavstånd till allt man vill se i Siena.Fantastisk utsikt från vårt rum. Det bästa var att det fanns parkeringsplats på gården - annars kan man inte köra bil in i gamla italienska städer.
bra hotell med bra frukost och bra läge,
Hotellet låg strax innanför stadsmuren och inte långt att gå till den utsmyckade domen samt stadens berömda stora torg Piazza del Campo. Med bil nära till naturen med vin- och olivodlingar. Något för hårda sängar - sydeuropeisk standard. Sängkulturen annorlunda än vår. Hotellets parkeringsgarage har alltför smala ingångar.
Läget var perfekt och rummet med fyra bäddar kändes väldigt fint och lyxigt. Superfint badrum Det var trångt på parkeringen men vi fick en bra plats i alla fall. Man var tvungen att lämna in bilnyckeln ifall de skulle behöva flytta på bilen, kändes inte så bra.
Loved the size and character - it was huge! We only stayed for one night, but we could have stayed for a week. Great location close to Il Campo and lots of good restaurants and shops nearby. Breakfast was great - fresh cappuccinos and all! There was not a thing I did not like :)
Breakfast was great. The host was kind and business like and they were good about letting us leave our bags for a bit. Also I left something behind and they were good about sending it to me. I don't have anything
The place. Marvellous view of Toscana all around - you can see beautiful Toscan hills from your window and from the big nice garden terazza, including the towers in Siena. There is a bus stop for the centre of the city just in front of the hotel gate. The room was big and well equipped, but with old floor tiles, some of them - a trap. A marvellous garden - piece of the art with the olive trees and nice flowers - real charming old Palazzo The shower cabin in the very big bathroom was very small for unknown reasons.The water was with unstable pressure (maybe not good hydrophore system)
the location, and the very warm reception--lovely breakfast as well
The view from our bedroom - at the back of the villa was amazing. The breakfast was a little disappointing.
The location No air conditioning in the rooms
Not much at all The room was dingy, the bedding dirty, the soap and shampoo was as if on a boy scout campout, cheap poor quality and shampoo in pouch. Breakfast was poor quality compared to our other hotels
A beautiful, unique hotel, quiet, with outstanding views over the Tuscan countryside, Simple, elegant, beautifully decorated rooms. Friendly, helpful staff.
The views from the hotel broken tile on bedroom floor.A hotel of this standard should also have a hair drier and at least on english T.V .channel
The Hotel provided very comfortable accommodation for the four of us in one room. The room also had pleasant views across the Tuscan country side. The hotel has a rustic appeal that suited what we were looking for. It is situated on the south side of Siena and just outside the old city wall and so gives quick & easy access to clients who wish to tour the southern villages and countryside of Tuscany on day trips. In contrast with many other locations it afforded easy and free parking which becomes important for people travelling by car. The hotel is isolated from the main road and being relatively small provides a tranquil location with olive groves on onside. Staff were very helpful at all times with excellent suggestions. A good B/fast. Although we did like our room overall you can expect some plumbing noises in the morning. This is not a criticism but clients need to expect to do some walking to get to the main areas of Siena but there are bus services.
Staff were very pleasant and helpful. Breakfast was served in a lovely dining room. We had a 'room with a view' at this hotel. Surrounding scenery was spectacular. We had to get a bus to/from Siena as there was not a pavement to walk on when visiting the city centre. However, buses are frequent and fares are cheap. Lock on bedroom door was problematic.
Very freindly and helpfull staff,beautiful surroundings,in a charming building with character which is very tastefully decorated A little bit too far from city centre
Läget var fantastiskt i de centrala och äldsta delarna av Siena! Trevlig personal dessutom.
Väldigt bra läge i en väldigt trevlig stad. Vänlig personal samt bra frukost.
Centralt läge, hyfsad frukost, vänlig personal. Den service vi behövde fanns. Endast några minuters promednad till stora torget, lugnt och tyst nattetid åtminstone nu i oktober. Ingenting egentligen
underbart frukostbord,mycket bra läge,mycket trevlig personal bättre information om vägen till hotellet för den bilburna turisten skulle kunna vara bra
It's well taken care of, clean, modern and has a great breakfast. Its very close to the centric streets so you can have the best of being in the centre but quiet enough to have a peaceful night.
Location very central. Bathroom not well cleaned.
Very friendly, easy to find, high quality and in a central location. There can be music festivals in the nearby castle grounds. We were moved to a quieter side of the hotel upon request. There are not many bars etc very close to the hotel, but a short walk away there are plenty.
Good location. No WiFi in the room. Small room.
Good location Poor internet speed/access in public areas
Good location, Fair price. Good breakfast. friendly people.
A number of reviewers said that staff was not helpful. We found the staff to be very professional, friendly and helpful. The interior design was gorgeous and the room was very comfortable, lovely, ample breakfast in a very attractive setting. Location was perfect, right at the city center where all the buses meet to go to hill towns, train station etc. Easy walk to Il Campo. Great value for money—we stayed an extra night we liked it so much.
The location of the hotel, the staff was very helpful. The lack of parking place.
Everything superb, the food with wellness break - excellent, however staff on reception rudwe - only downside !!
location staff was not friendly, kind of unpleasant
Excellent location close to heart of Siena. Superb breakfast included.
Helt ok B&B med bra läge vid en av portarna in i den gamla staden. Rent och snyggt och hjälpsam personal (familj). Bra standard för priset. Frukostrummet var väldigt litet.
Good location just outside the old city wall. Everything worth seeing is within walking range. We got very good restaurant recommendations by the staff. The breakfast would have been great if dark bread with fibers where added!
Närhet till centrum Beskrivningen var centrum låg. Vi gick 3,5 kilometer åt fel håll
Det centrala läget, passar för dom som har bil. Flera av personalen talade "bra" engelska, vilket normalt inte är fallet i Italien. Frukostutbudet blir ganska enahanda, man skulle önska mera variation .
very informative helpful staff we had the cheapest room and it was in need of a makeover - tired looking . Breakfast at 31 euros was very expensive
-- love the setting -- very nice service; Daniela and Anna both very nice, thoughtful and helpful -- good dinner but in truth I preferred the more casual dining room from a few years ago. This new one had good food but was a little stiff and formal. No room service
Location. Intimacy. Staff. Breakfast was overpriced
Beautiful place, great food, very silent and relaxing. The staff is not that nice. You would expect that in such a fine hotel they would be more polite. After a great dinner at the hotel restaurant Il Canto, we ordered another glass of wine at the hotel library, and first the waiter served us around 30ml of wine (of which we never new the name-producer) and after that the waiter refused to bring us more wine and asked us to leave the nice library of the hotel because he had to lock it. And it was around 11 pm! nevertheless it is a great hotel. They should bemore careful about the staff.
the whole setting no
Peaceful location but close to city. Food and service 44 steps to get up to bedroom.
The food was terribly expensive, small portions, mattress one of the worst ever
Quiet, Friendly Very over priced. I mean 31 Euros for Continental Breakfast?? Everything was overpriced compared to other 4 Star Hotels, we could have stayed at a Ritz for what we paid per night.
Läget, utsikten, känslan Rummet var något litet, frukosten kunde ha varit av högra klass
Location in the hills just above Siena. Villa lies in a charming park with a pool and is very peacefull and relaxing. Rooms could need some general restoration.
The rooms are nice, large and very comfortable. The staff was great, and very accommodating and our room came with Breakfast. In the old city center, which can be a bit tricky to find. The room did come with free parking. The room was pretty hot, and had to leave the window open with the temperatures in the mid 50's. There are new parking restriction in the city, and the hotel asks that you call ahead if you are driving. We never got that message. The parking is near.
Some noise from the street as my room overlooked the raod, may be a problem in the summer.
It was quiet and convenient The rugs were very worn.
Convenient location The bed in room 202 is not fit for use.
Location and Price In need of refurbishment. Hallway carpets very dirty. Also carpet in bedroom well worn.
Location and staff were friendly and helpful. The bathroom facilities were very poor, there were limited breakfast options and final cost was different from quoted price.
Very good location. Very nice hotel with friendly staff I enjoyed nice view of Cathedral and Palazzo Publico. Very happy with breakfast. The only problem was noise from the room next door late into the morning. I had quiet a loud woman next door, unfortunately I was in the hotel for 3 nights and so was she and her partner. This sort of thing you just have to live with, it is part of routine hotel experience.
Simple furnished room with marvellous view. Helpful staff. No wireless connection in room. Had to use the hotel connection which wasn't always convenient.
Great location, beautiful period building with grand stone staircase (as well as lift), modern facilities and helpful staff. Free parking 10 mins away. 24 hr reception. Mattresses are 'firm'
Staff Weird hallways
Pleasant and chatty staff who helped me retrieve lost property from local taxi company. Also, their restaurant recommendations were reliable (not always the case in Italian hotels).Clean and comfortable rooms. My room and some others had wonderful views of the Cathedral and surrounding countryside. Cheap use of use of internet. Excellent location near the Campo, the Duomo and the Pinacoteca. Free (Italian) newspapers. Nothing really, except lift only takes you up one floor, you then have to carry your luggage up to the next floor. And the breakfast, as in many three star hotels, is pretty uninteresting: industrial cakes and biscuits, processed cheese! But the coffee was acceptable.
Views from our room were amazing We thought this would be our splurge hotel on our European vacation, but this was one of the more run down places we visited. The decor is dated (unpainted wood furniture and trim) and the shower was just a shower head on the bathroom wall with a shower curtain wrapped around it. The water from the shower got all over the bathroom floor making using the sink or toilet a messy adventure. We were quite disappointed with the overall value of this hotel.. although the location makes up for some of it.
Very close to city center & Duomo but very hard to get your car to the hotel to drop of luggage. Very hard to get to if not familiar with location.
very good location, good service,
very kind and helpful staff and close to the city center
Spacious rooms - wonderful views of cathedral and countryside
Friendly and helpful attitude of all the staff. Our room was quiet and located off the Via Stalloreggi which is what we had asked for.
Great location Finding the hotel by car at night. If we had known to go to the Porto Marco it would have really helped