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Central West End/Grove
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds
The hotel is connected to the hospitals, right by Forest Park Museums, unique restaurants. We were on a renovated floor, new subway tile, carpet, furnishings. Some floors are not completed but underway. The staff was very friendly and helpful. Free breakfast has hot food. We could see downtown and the gateway arch from the hall window outside or room on the 7th floor. Wish it had a pool/ hot tub, but does have a nice fitness room. Parking is $7 per day, but there is very little free parking in this area.
Front desk staff is clueless. WiFi is the worst I have experienced at a hotel. Some rooms overlook garage and should be severely discounted. Will never stay there again.
Clean. Convenient. Friendliness of staff was refreshing. Outside door to garage wasn't secure. I think we were under a housekeeping room so it was a little loud but we fell asleep anyway.
Convenient to university area Heater didn't work. Wifi was spotty. Parking was $5 extra. Night door Lock was broken. Felt like a cheap and halfway done remodel of a modest old 1960s hotel.