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After reading the reviews I was pretty nervous about this stay. We usually stay at another hotel, but they were booked up. I was definitely surprised with this hotel. We walked back to the hotel around 2:30 am and there weren't any homeless people like reviews stated. Our beds were clean and comfortable. The staff was very friendly and the location was ideal. I would defintely consider staying here agian on my next trip to St. Louis. Had issues wih our keys working. Only real con. This is not a luxuy hotel, so don't expect one. Its budget friendly. You get what you pay for.
Good location, large bed, tv awful breakfast (bugs in the bred, stuff like that) / Room service keep on yelling and knocking at your door until you open in the morning (very annoying and no sign "do not disturb") / weird shower and the door did not close / dirty carpet
Staff were friendly, quick, and knowledgeable. For the price, it was conveniently located. If you are going to a football game, the location is very convenient (if not, it is busy and noisy on game morning). Walls VERY thin, I definitely heard more than I wanted to of the room next door even with both of our TVs on. The shower was not hot. I don't know if it was too many people using hot water at the same time or what. Breakfast/coffee was taken down before 9 on Sunday morning because people started arriving to park for the football game. The place looked somewhat shabby, mismatched paint and little repairs done shoddily, but for the price right downtown that's expected.
Absolutely horrible. We checked in on Saturday evening late and I had a conference starting next morning. We get to room and was advertised to have a queen bed, what we get is a full and a room that is so hot it was ridiculous so we go ask about the bed and get moved. We spend the night and r up and out the door by 7. The continental breakfast is cereal and toast, a joke.. Gone all day and notice I have bites on my arms and legs, back to hotel after my conference and look. What do I find but, BED BUGS!!! Go complain, show her photos and ask for refund, she tells me ppl bring her pics on there phone and they aren't from her hotel. Insist she go look, so she sends staff. Of coarse they say there are no bugs, so I ask her to let me show her. Guess what she saw the bugs when I pointed them out... Wouldn't refund for the night I spent getting bit in the nasty place:( don't go here, her maintenance staff said "I'll kill these and it will be okay." Really that's not how bed bugs work!!!
Staff was friendly and it was really accessible to downtown area, especially for the cost Shady area of town.
The front desk clerk was very nice and warned us not to try to walk around outside,, not even in the day time The area is dirty, scrap yard and old businesses is your view. Watched police chase people off all night out window. Carpet was so disgusting it looked like someone had been murdered on the 3 floor hallway and didn't attempt to clean it up. Carpet in room was so filthy couldn't walk without having shoes on. Front desk clerk told us not to leave facility on foot, not even in day time. This was the most dirtiest place I have ever stayed.
Location is not in the best area. Problem with staff checking in, which the staff told us they were overbooked and the room we had already bought was booked. Tried telling us a non-smoking room was unavailable and had us check to see how bad a smoking room smelled, which did indeed smell like smoke terribly. They then found a non-smoking room that was larger and told us we had to pay an upcharge for it. We refused and told them that we will get the room we paid for, or an upgrade for free or we will cancel the reservations. Thirty minutes later we checked into the room we paid for orignally and it worked out fine.
Close to stadiums Not in a very good neighborhood. Horrible smell. Stains all over the carpets. Toilet leaked. Shower head cracked & leaking. Definitely a " last resort " option.