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The staff were cooperaative and extremely helpful. Wonderful
The room, the view, the restaurant and the curtious staff Nothing
The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.
The views from the room and it's proximity to the city. Bathroom though functional was a bit small.
Great location, friendly staff, nice views
The service and friendly staff and special mention to reception and Sonia (restraunt am) The pillows in the room had no depth or support
The location, view, balcony, bed, space, The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.
I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient. There was no spa pool.
The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great. The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.
Excellent views across the bay, short walk to city center. The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.
The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.
I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.
The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in. The cooking smells on the third floor, the shower - not strong enough.
Familiarity - I have been here before. High class with interesting decour in a vibrant city. The entrance from an "underground" car park does not do the hotel justice
Staff were super friendly and accommodating. There is a modern and boutique style room, the staff happily changed my room and made my stay enjoyable. Rooms were large with a very comfortable bed. Also had an espresso coffee machine in the room!
The walk in area, the corridors and the and the quietness are all good. The room was spacious. I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.
The gorgeous foyer and art. The proximity to the pier, restaurants and shopping. The rooms didn't really match / were a step down from the first impression in the foyer.
Very relaxing - staff very helpful. Will visit again! We were interupted early for room cleaning - esp when we were not checking out.
Staff so friendly and helpful. Coffee recieved at the desk was quite revolting....
We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.
This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.
the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped. the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.
Had a very comfortable room.Good&close to other resturants &TePapa
The decor is spectacular... the staff are very attentive and client focussed Nothing!!
There were no pots, pans etc to utilize the cooking facilities
The only thing that I like about the appartment was the location
Nice new modern trendy and friendly. Maybe airconditioning
New apartments, very well equipped and very central. Kitt was our main point of contact on the reception desk and he was extremely helpful. If you recieve and apartment at the back you will most certainly experience noise as you are a matter of feet away from a multi storey car park.
Location to centre city, room quality and size. Very hot early morning when sun hit windows, too noisy to open doors, need air conditioning.
Location, within walking distance to shopping areas, Tepapa and some fine Restaurants. The cooking facilitates were good, Bathroom great, really liked the fact that there was a bath as well as a shower. Found it firstly confusing to access the carpark and the apartment, on our arrival. Found that the stairs were difficult to access, especially when called to evacuate the building during a fire alarm. Sometimes it was a inconvenience to use swipe card to operate lift,door to apartment and to control the power.
Friendly and accommodating staff. Great location. Was on 3rd floor facing Tory Street. Lots of early morning street noise (mainly garbage truck and street sweepers).
right next door to a wonderful food shop, and close to the opera we went to minor point, but TV not visible from loung seats! needs to be on a swing bracket mount
location good size room and amenites getting bed bugs!!!!!
The rooms were very clean, bright and new. Appliances worked well and it had everything we needed for a longer stay. Nothing - it was great.
Location and access to reasonable and close parking. Well equipped kitchen and laundry. Modern design. Only a single seat lounge chair in sitting room facing TV. Room was booked for a couple. Only option for second person was to sit on floor or straight back dining chair. Noise levels from the street. Windows had to be be open due to lack of air conditioning
Myccket bra läge. Missförstånd vid ombokning, fick endast ett rum istället för två som vi bokade per telefon. Detta resulterade till nästan en timmes väntan vid 23 tiden i receptionen för att ett rum skulle ordnas, vilket blev ett konferensrum. När vi väl fick vårt andra rum fanns färska blodfläcka på lakanet.
extremely disappointing after satying at Base Auckland Kitchen, TV room far too small for size of hostel
i liked the ease of booking and friendly staff the noise- having a 6am flight one morning, i wasnt impressed my the lack of sound proofing or even consideration of the on site club. i was on the 5th level and could still clearly hear the music. The bed was reeeeealy uncomfy and it wasnt as central to the shopping central and i was told
Convenience, location and value for money
The beds were clean, they had an all-female floor, so we felt safer. The staff were also extremely helpful and tried their best to make us comfortable, even putting us into an empty room