Porto hotell

Plus: The location

Minus: The blaring music all day and night till 22:00hrs. The dangerously climb to the 3rd level bunk bad on (no railings) narrow/thin metal bars. Somebody will get seriously hurt and it is just a matter of time.

Plus: The hostel location!!!

Minus: I liked everything!

Plus: Great staff. Great location. Clean bathrooms. Spacious rooms and lockers.

Minus: The lock on our room's door is not working.

Plus: Takhöjden och arkitekturen. Väl genomtänkt interiör (för det mesta).

Minus: Det blev dyrare iom en viss avgift som de lade på som det inte nämndes något om på booking.com Väldigt trist och torftig frukost särskilt om du är vegan.

Plus: Salad, cheese and meat for breakfast! Fresh orange juice! Rooms airy and light.

Minus: Noisy street below. Side looking onto train station quieter.

Plus: I can see why this hostel has a phenomenal rating. Not only is it in the heart of the city but the rooms, lounge, toilet, showers, and common area feels like you’re in a fancy hotel. The staff was great and they brief you properly on the rooms and other amenities. Would stay here again.

Plus: Trevlig personal, bra läge, alltid rent och fint. Otroligt fina lokaler! Rekommenderas starkt!

Minus: Ett lite större frukost utbud hade gjort vistelsen ännu bättre. Finns vitt bröd och pålägg, alltid fräsht och bra råvaror, men hade varit bra med någon yoghurt och grovt Bröd.

Plus: Very nice interior design. Great breakfast.

Minus: It is was quite loud. 2 out of 6 showers were not working properly. Breakfast starts at 8, but not everything was ready by then. Fruits were but out almost one hour later

Plus: Fantastiskt ställe - ett f d kloster - med enorm takhöjd, modern konst, design o möbler, fina sängar på loft, väldigt hjälpsam ung personal, fin frukost (även om brödet inte hade levererats denna morgon), trevlig liten bar i receptionen. Ingång från den fina järnvägsstationen Porto Sao Bento så läget är perfekt.

Minus: Kaffet var inte bra o det saknades svart te till frukosten.

Plus: Good location!! Just inside the beautiful station. Very interesting accommodation, nice events and nice Porto wine at bar!

Minus: Everything was fine

Plus: This place is perfect!! We had one of the studios which were so unique and ideal for a weekend break. The place is kept immaculate at all times, i would actually say this is one of the best hostels i have ever stayed in. Location is amazing with restaurants and bars close by.

Minus: Only one tiny thing... no mirror in the studio.

Plus: good location. own locker. clock room.

Minus: Although staffs are nice, that too many staffs in the kitchen may still cause some pressure. No place to put your clothes in the shower room. I Heard from the excellent high reviews and expected too much, and thus ended up failing to meet the high expectation.

Plus: LÄGET ÄR UTMÄRKT. HOTELLET ÄR FINT RENOVERAT

Plus: Great location

Minus: Small room

Plus: Very stylish

Minus: No gym

Plus: Nice breakfast. Pleasant, helpful staff.

Minus: I would have preferred feather pillows rather than foam.

Plus: Extremely good breakfast with attentive staff. Rooms quickly and efficiently cleaned with turn down service. Great location, close to restaurants and tourist attractions.

Minus: Nothing comes to mind.

Plus: Excellent location. Beautiful room. Very helpful staff. Would recommend highly.

Plus: Ligger i centrum, fint och fräscht hotell.

Minus: Golvvärme i badrummet kunde ha varit skönt. Mer innehåll i minibaren.

Plus: The location

Plus: Everything. Magnificent hotel, great breakfast, friendly knowledgeable staff

Plus: Walking distance (15 minutes ) to the river and other major places in Porto

Minus: The hotel is located at one of the main streets - so it is quite noisy. For this price I would expect higher standard.

Plus: Vacker miljö, atmosfär - trevlig personal och mycket bra läge.

Plus: The staff were excellent

Minus: Very noisy location

Plus: The pillows were amazingly comfortable and the ensuite was gorgeous. Short walk from train station and river. On a vibrant square with resturants and exellent buskers.

Minus: There was absolutely nothing to dislike!!!

Plus: Well situated hotel however getting our luggage from the taxi to the front door was a challenge.

Minus: We paid extra to have a larger corner room only to find the bath tub sitting in the room. Very tight quarters and very small bathroom. Had I known I would have gotten a suite

Plus: Loved the restored building, the staff, the location and the lovely breakfast.

Minus: A real bathroom would have been nice.

Plus: Hotellets läge är suveränt och personalen helt fantastisk! De talar mycket bra engelska och är hjälpsamma utöver det vanliga. Även restaurangen håller hög kvalitet. Rummet var litet men lugnt och tyst.

Minus: Hade små myror på rummet men jag upplevde ändå städningen som bra och allt kändes fräscht.

Plus: Breakfast,position,welcome

Minus: Room small

Plus: It was perfect , clean rooms air conditioner, amazing location over all we loved hotel

Minus: There was nothing we didn’t like

Plus: The property was centrally located and as you stepped out it was straight into the cafe area and a short walk to the Douro river. Staff were exceptionally friendly and helpful and greeting us with a glass of port was a good start. Our room had an old world charm with the foyer shop having a bit of history as it was a former stationary store with a modern stationary shop there now. Our room had the old style telephone , comfortable and had a lot of charm. The mini bar was fully complimentary which was a great touch.

Minus: Nothing to complain about.

Plus: Great location, well-stocked complimentary mini-bar, complimentary port and egg tarts, comfortable room

Minus: It would be great if the shower, basin and WC area was made more private. This area in our room had no physical separation from the bedroom.

Plus: Location can’t be better. Restaurant was very good!

Minus: Bathtub in bedroom was a bit strange

Plus: Frukosten var en traditionell "English Breakfast" med allt som ingår - fin frukt, gott bröd, god grekisk yoghurt, men klent val av musli. Aningen för lite kryddad äggröra o personligen föredrar jag knaperstekt bacon. Allt var tip-top nyrenoverat (fyllde 4 år som hotell när vi var där) I konsekvent genomförd tidsenlig stil - mycket snyggt. Läget kan inte bli bättre I Porto - några minuters promenad ner till floden och den berömda bron o med uteserveringar precis överallt. Mycket vänlig personal med en precis lagom personlig "touch".

Minus: För priset? Inte mycket...

Plus: Perfect location. Amazing facilities. We were upgraded to a nicer room and to get breakfast (which was amazing). Gorgeous views of the city. We LOVED it and would very happily stay again!

Plus: Room was absolutely beautiful, bed was so very comfy. Loved tiles in bathroom and bath. Little touches fresh milk in fridge and kettle to make tea. Beautiful building and fantastic location in Porto and really delicious spread at breakfast.

Minus: Everything was perfect

Plus: Everything!

Minus: Very expensive but comfortable hotel somewhat on the edge of the main town (Although the setting is lovely it takes a good 45 mins to walk to the centre of Porto, so there is a constant stream of taxis).

Plus: this hotel is very well located next to river Douro, very nice to spent some time in the pool; good breakfast, nice room and bathrom with the view of the river. The Palace is beautiful!

Plus: Bästa hotell vi bott på. Andra besöket vi nu gjort, inom några år.

Minus: Ett dåligt fungerande kylskåp på rummet, i övrigt inget att anmärka på.

Plus: The palace section was beautiful and the main attraction. The doorman Antonio was very welcoming and friendly. He was one of the highlights of my stay. The view from my room in the top floor was unforgettable. Sleeping with the windows open and listening to the sounds of the river at night was something to remember. The staff were very helpful with our late check in and keeping our bags safe.

Minus: I thought the room would match the look of the hotel. The rooms were lovely but standard. Unfortunately the coffee machine and the telephone didn’t work.

Plus: Great location, beautiful building, friendly and efficient staff, wonderful resturant.

Minus: Room size and comfort; I expected more for 300 Euros

Plus: Room was extremely small for price paid. Staff was polite and courteous, but not as welcoming as one would expect at this caliber of hotel. Young man, who assisted us with our bags upon arrival, was extremely friendly....had traveled to States and was very outgoing. Most others were polite, but not as out-reaching as one would expect in this level of hotel.

Plus: Nice pool area, good breakfast and large rooms.

Minus: Not located in the centre of town, so requires transportation.

Plus: Beautiful setting and facilities. Could do with an upgrade with additional lighting both internally & externally on stairways. It's also very poorly illuminated internally. No shelf provided in the bathroom to place personal items. The crane driver in the construction site opposite, used his binoculars to look into activities the hotel & pool area.

Minus: The architectural character of the hotel is exceptional and has been refurbished to a high standard. Its location, whilst outside of the main town is nice, as you could return in the late afternoon or the early evening from the hustle and bustle of the town and sit outside enjoying the silence in the beautiful setting of the river and environment.

Plus: The rooms are quite nice. No period details sadly, more modern, but well-appointed. The staff, especially one lady that worked every part of the bar and restaurant, were quite attentive and detailed. The palace itself was renovated in a wonderful way.

Minus: No complaints.

Plus: We had the most wonderful stay at the hotel. The facilities are so beautiful and charming. We got upgraded to a room with beautiful view of the Douro and Porto. The staff specially the young men who checked us in made us feel so special and welcome and rest of the staff treated us like royalty too. We had a late night bite at the bar one night and the chef baked us lovely fresh bread. We really enjoyed our stay and would like to come back and stay with them again.

Minus: Getting lost on the property and trying to figure out our way.

Plus: Location bar and breakfast

Minus: Nothing

Plus: Location is super good. Staff are nice, friendly, ready to help and speak good English

Minus: My husband and I were not aware of that the top floor has no views at all. As we could only see a wall from the window and partial image of a castle unless we have the room facing the town hall. I did asked for a nice view, but this is not at all what we expected, a little disappointed.

Plus: Great location, very helpful staff and concierge helping with dinner suggestions and reservations, quiet and clean.

Plus: Location

Minus: Nothing

Plus: Good hotel on great location

Plus: Gorgeous hotel and the room was just as beautiful and luxurious as the lobby. Staff was friendly, helpful and superb.

Minus: Leaving

Plus: Great location and nice room. The concierge staff especially Rogerio was excellent. They provided the best recommendations suited for us in terms of restaurants, winery and private boat charter. Best service we had in Portugal.

Minus: The bedroom had a slight smell to it for some reason.

Plus: Great central location. Staff, especially the concierge, were so helpful and attentive.

Plus: Location, ambiance, staff welcome and attitude. Room was nicely appointed with an iron and board in the closet. Wifi was quick.

Minus: Can't think of anything negative.

Plus: It is by far the best location in Porto for turism, where you stay in a truly super premim hotel that has large and confortable rooms in a historic building, a great bar in the lobby, excelent breakfast, etc....i could go on….it is expensive but worth every penny of it.

Plus: Fräscht, läget!

Minus: Utsikten

Plus: Great location close to the river. Very clean and comfortable.

Plus: Great location and every comfort offered in the accommodation provided!

Minus: Lighting in the rooms could be improved

Minus: Wifi is not fast

Plus: Large comfortable room, good breakfast, superb location

Plus: Mycket bra läge, trevlig och hjälpsam personal.

Minus: Frukost kunde vara lite mer varierande...

Plus: Excellent staff, they were very helpful. Location of the hotel was convenient.

Plus: The staff for breakfast was very nice. I loved the decor of the hotel.

Minus: The only complaint is that the girl at the desk (short, dark hair) wasn't helpful or pleasant. The light and makeup mirror in the bath were not adjustable.

Plus: The location was amazing- right near the water where all the restaurants on the foreshore are. Easy to walk everywhere.

Minus: The rooms were dark with small windows. The bed was only a queen. One of the lights was broken.

Plus: Great value for money, in an excellent location by the waterfront. Modern spacious rooms, nice breakfast. Highly recommended!

Plus: Wow talk about don’t judge a book by its cover! The hotel is in a small street one street back from the waterways (feels a little like Venice), amazing once you get inside and rooms are excellent. Close to restaurants, cable car, boat tours etc. definitely would stay again and recommend.

Plus: Bra klimatanläggning och trevlig frukost

Minus: Madrassen var hård.

Plus: The staff, the room and the location

Minus: Not a thing

Plus: Friendly, helpful, accommodating and knowledgeable staff. Nice breakfast and short walk to city centre. Interestng split level room design.

Minus: No issues at all

Plus: All

Minus: Nothing

Plus: Bra frukost och mycket trevlig personal.

Plus: Very friendly and welcoming staff

Minus: Breakfast seating tight in annexed room and a bit far from buffet table. Better to use the covered outside terrace space.

Plus: we feel at home. Very clean and comfortable place. the employees are very kind We love it

Plus: The breakfast, not even sure where to start it was absolutely delicious! Plenty of choice and staff were attentive to replenish through the breakfast serving hours. Staff were amazing, very friendly and helpful.

Plus: Nothing

Minus: We have phoned several times to make a direct booking and no one answered the phone. The place is very very far away from the centre. We have booked for 1 child instead of 2 because it did not give us that option. There was only rooms left for 3 so the receptionist a man was very rude to us and carried on. It is not good value. The beds was also very bad quality and not good.

Plus: Comfy beds, central location, friendly staff, good air conditioning, and clean, well appointed rooms.

Plus: A very nice little guesthouse in a great location if you want to experience the local Porto and not just the touristy side, even though all of that is quite close aswell. We loved everything about our stay!

Minus: The AC machine was in the downstairs part of the room, and the beds upstairs. It really does not help at all to keep it cool while sleeping.

Plus: Rymligt. Smakfullt. Trevlig familj

Plus: Det utrymme var fantastisk

Minus: Allt var bra!

Plus: Had the best nights sleep in Eurostar and enjoyed delicious ham and cocktails in the sunshine on the roof terrace. An amazing hotel.

Plus: The view from the room which was the Douro River both day and night beautiful. Aircon, roof top balcony. Coffee and tea in room and bottle of water for the kettle. Drinks fridge prices quite reasonable. Breakfast served up to 11 am, there was a good variety to choose from there was even champagne. The view again was overlooking the river douro. Located in a good position. Plenty of restaurants around not too far to walk.

Minus: The Bathroom lacked the space to store toiletries for two persons had to keep some in the main bedroom therefore back and forwards. No restaurant in the evening to enable dining only bar snacks. Bar not open in daytime just evening.

Plus: Great location! Excellent hotel!

Plus: Great location, comfortable bed and room with a river view.

Minus: it was all good

Plus: Great location, adequate breakfast

Minus: Uncomfortable chairs in room, poor food alternatives

Plus: The hotel is situated in a very nice area near the nightlife and the river with great view. The staff wise polite and helpful.

Plus: Sängar och frukost mycket bra. Tjänstvillig personal i receptionen. Utmärkt lugnt läge vid floden.

Minus: Sänglamporna felplacerade/feldimensionerade. Medförde svårigheter att läsa. För lite förvaringsutrymme för kläder.

Plus: Delighted with the location and staff very helpful perfect spot for a 3 day trip to Porto would highly recommend

Minus: felt the breakfast options were limited

Plus: Breakfast included, position of the hotel, friendly staff.

Minus: WiFi could use a lot of improvement, eventually add Ethernet cable in the room. Open the door in the first floor to access the breakfast area faster for those client coming from the right wing of the hotel. Pillows could use some improvement.

Plus: Wonderful location, very good breakfast

Plus: Trevligt bemötande i receptionen. Biljett till välkomstdrink. Många små detaljer i rum och badrum gav ett positivt intryck. Choklad, vatten, glas var framställt. Fanns även möjlighet att göra te och kaffe. Minibar och säkerhetsskåp fanns på rummet. Uppskattade sängens komfort och att det fanns påslakan. Var också hygglig storlek på rummet och bra storlek på badrummet. Utsikten över floden gav dessutom ett extra plus.

Minus: Ger ett litet minus för läget. Entrén ligger helt nära väg med mycket trafik. Tog också 10-15 minuter att gå till staden och de många restauranger som ligger längs floden. Att komma högre upp i det kuperade Porto tar längre tid.

Plus: Perfect location. Close to Gaia, Ribiera, and the city center, yet quiet and relaxing. The reception gave us a great recommendation for a nearby restaurant called Abolina.

Minus: Everything was great!

Minus: The restaurant is a no go for the evenings. We ordered a bottle of wine and they wouldn’t leave it on the table, but were absent and we’d have to wait very long to have it refilled. Food was disappointing, steak overcooked.

Plus: Fabulous staff - reception, bar and service staff. ALL made the stay a pleasure and were attentive at all times. Food was delicious - had room service lunch - amazing room service menu; breakfast was fab; evening meal was superb - I had fillet steak - spot on! Location was good for central Porto (not riverside) - opposite the theatre. Great for shops (if you want that) and easy access - minutes to walk, or use the funicular railway (cheap) to get to Gaia/ the river area... and of course, the fabulous bridges and port manufacturers.

Plus: We stayed here for our honeymoon and the hotel had the room decorated beautifully when we arrived as a surprise and we had a small balcony with a wonderful view over the town. Staff was very helpful and polite all the time, specially reception and at breakfast. Breakfast was a treat and delicious. Room was quiet with spacious bathroom.

Minus: location is quite central and good but part of the neighborhood seemed odd at night

Plus: The hotel was amazingly located, very friendly and cooperative staff. Less than 10 minutes walk from the centre. Premises very clean and neat

Minus: Need more halal food varieties especially in the breakfast.

Plus: Fitting hotel for the nh collection set. Very quiet

Plus: Breakfast was very good. So was bed and shower and doors to balcony that open for fresh air. Staff was friendly and helpful.

Minus: A/C was a bit temperamental. Spa was reduced to a smaller pool and Sauna was not working. But loved the location and room

Plus: New hotel that is clean. The breakfast was good. Location is close to the major train station so convenient for day trips.

Minus: Washroom was not working so had to call and get it fixed. Hotel is in convenient location but not in the poshest part of town.

Plus: Staff extremely helpful and friendly!

Minus: Nothing!

Plus: Nice hotel, great staff and very good food. Very well located

Minus: Nothing!

Plus: The room was spacious and comfortable with a good view of the square.

Minus: The hotel is centrally located but in an area where there are lots of homeless men, probably because there is a soup kitchen close by.

Plus: Location good Staff good

Minus: Bathroom design completely wrong. No door no privacy. Constant noise due to repair work. Did not serve us breakfast on third day even though we paid for the breakfast

Plus: Very convenient, walking distance to majorly of sites. Transportation around the city is affordable

Minus: Nothing. Our sink drain was slow to drain, but maintenance took care of this right away

Plus: Hotel only 2 years old , very modern and comfortable.

Minus: The cost of a glass of wine in the bar was Eu 12, which I think is exorbitant.

Plus: The location was perfect. We were very happy with the location. It seemed close to the center of everything and although it could be loud at night, the windows in the room were so good, when closed, you could not hear anything outside, we were amazed!

Plus: Staff very friendly and knowledgeable, great location, good room size, requests made prior to arrival were met. 5 Minutes from Metro station and convenient for the Airport.

Minus: Open plan bathroom was a bit strange. Would prefer more privacy.

Minus: They have an attitude. A lazy manager which would not believe that the air con was not working in our room. Do not stay here. You will get snubbed like they did us.

Plus: Centrally located close to the heart of Porto. Lots of good restaurants nearby. Really clean and comfortable hotel. Staff were really helpful. Superb breakfast available at a reasonable price.

Minus: Nothing

Plus: Bra boende centralt, fin frukost, bra städning, mycket vänlig personal

Minus: Barens utförande kunde varit mer inbjudande Sköna stolar och mer plats att sitta på hade bidragit till en bättre bedömning

Plus: Excellent

Minus: If you have a car lan it’s tricky

Plus: Everything

Minus: Slightly nousy

Plus: Central to the city and facilities. Restaurant for breakfast excellent. Very pleasant reception. Close to other amenities. Lovely walk to the river. I didn’t like the fact that I couldn’t stay longer

Plus: Läget var utmärkt samt frukost.

Minus: Vattenflaska byttes aldrig ut på tre dagar.

Plus: On arrival the staff were very friendly and helpful to us and our dog, the parking was safe for the car and we enjoyed the music in the restaurant, as a additional bonus as it was my birthday weekend a cake was sent to my room , and it was a very welcome surprise.

Minus: We would have prefered to be more central to Porto town, but this was possibly our error

Plus: Everyone was so helpful and arranged things for my stay..being in a foreign company, this was so useful...beds and pillows and sheets were like sleeping in a cloud!

Plus: Room was fabulous!

Minus: Staffs English in service wasn't so good.

Plus: Room Facilities Restaurant Staff

Minus: A bit far from the historic centre if you are a tourist - however there is a bus stop virtually outside on two lines that take you to the centre and it is only a 10 minute walk from the metro. Cab from the centre is 6-7euros.

Plus: Hotel is clean, modern and comfortable. It is worth joining their club lounge as good value. Breakfast was good in the club lounge. Easy taxi ride into heart of Porto.

Minus: We found the ac quite harsh it made everything feel damp.

Plus: Breakfast and food generally were rather better than expected. Food was reasonably priced. Hotel staff were friendly, efficient and willing.

Plus: High quality appointments

Plus: everything

Minus: none

Plus: Great Location, good service ticks all The boxes

Minus: Nothing

Plus: Everybody very kind and attentive

Minus: Orange Juice @ breakfast....not fresh squeezed

Minus: Carpet is old and dirty, bed smell in toilet, bed sheet is not dry enough, make me feel itch, it is not worth to rate at 5 stars..........

Plus: The downside is that all extras have to be paid separately.

Plus: Hälsning oss med komplementära vin vid incheckningen!

Minus: Ingenting

Plus: Fantastiskt läge, ljuvlig frukost

Minus: städning av rummet kunde varit bättre, ingen åtgärd trots att klockan var 15.30

Plus: Location was superb, situated right next to the river and in amongst bars and restaurants - food in all the restaurants was excellent. Breakfast in the hotel was good and the hotel bar was brilliant - very knowledgeable and entertaining bar staff. Doorman - Philippe I think - was a trove of information. Staff at the hotel were all very friendly and helpful Room was large, clean and bright, bed was comfortable with great pillows.

Minus: Bathrooms - shower was over the bath and if you left it mounted on the wall and turned on the water the pressure sent it everywhere, you could not stand under the shower you had to hold it. Bath very very small

Plus: Upgraded to a view room that was fabulous!

Minus: It was all good.

Plus: The staff were very helpful, particularly since we couldn't bring our car down the street due to the pedestrian traffic. The bellman helped us find a place to park and then carried all of our bags for us (we would have helped, but he said no) and got us checked in. Our room had a great view of the river, and the location was perfect. Breakfast in the morning had a large variety of foods including Portugese dishes to try.

Minus: Brilliant Location!

Plus: The location is excellent

Plus: Excellent service at reception/ front desk. Best location possible for quick stays, at a walking distance from the main touristic places. Great breakfast, room view and décor.

Minus: Gym is small and the shower in the middle of the room is not ideal. However, it is understandable considering this is an old building and the renovation opted to maintain certain original aspects to create the overall atmosphere.

Plus: Very good location, excellent breakfast with a lot of local products.

Minus: Nothing

Plus: The buffet was wonderful. The location was outstanding.

Minus: I cannot think of anything we disliked!

Plus: Location can probably not be better in Porto

Minus: Wifi: Unstable or without reach in the front part of the hotel Noisy: we had riverview, one night just outside our room people were having a barbecue, drinking and singing, we got another room

Plus: Location, location!! The view is absolutely fantastic. Breakfast is good. The personal is attentive and friendly. Do not expect the comfort of a ***** hotel in USA but this hotel is in the heart of a UNESCO heritage site.

Plus: Exceptionell frukost

Minus: Roomservice kom inte. Fick inte wifi-lösenorden. De frågade inte hur vi hade trivts vid utcheckningen.

Plus: Everything was great. We were traveling with a toddler and the room was spacious, the crib very comfortable for the baby and so were the amenities in general. There is parking in front of the hotel but we chose to use the garage which was very easy to enter and park (not always a given in Portugal).

Minus: The only complaint is about the internet speeds. 2 mbps in 2019 is unusable!!!

Plus: Great location, breakfast very nice, confortable room and lovely staff.

Minus: Nothing

Plus: Excellent staff - friendly and helpful. We requested a quiet room with allergy bedding and this was all accommodated. Extremely clean rooms. Great breakfast including some gluten-free and dairy-free options. Nice riverside location.

Minus: There were only two minor issues. My young son found that the internet was too poor for him to be able to play some of the online games he wanted at times when we were resting at the hotel. And there weren’t too many restaurant options near the hotel for our evening meal. One of the nearby restaurants -Capa Na Rio- was very good and welcoming. The hotel offered very good food, but it was not the sort of cuisine my young son would eat (a bit too rich) so we had to go out in search of simpler options or just have room service which offered pasta or pizza.

Plus: Liked the location midway between the beach and the city centre. Also lovely to take the old tram to either location. Food at the restaurant was

Plus: +Staff was very friendly +Breakfast was OK

Minus: -Poor condition of rooms and facilities (pictures attached), it feels like there were no renovation for 10-15 years. -From most rooms you can see only a wall. I had a "city view" mentioned in my booking. However in my room I had a wall just in front of my window (picture attached). Once I asked to give me another room with a view as per my booking, I was shown exactly the same room with a wall view. I was told that there are only 4 suite rooms with a view, and I have a standard one. -Price discrimination. I paid EUR 145 a night 4 months before the trip. Then I checked the prices and found out that it's EUR 80 per night for a weekend of my visit as well as for weekends next two weeks. All in all, the pictures and rating on booking.com as well as price of this property make you think that it's gonna be really nice hotel of a high standard which is totally not true.

Plus: Receptionist not very kind

Plus: Fantastic suite with huge space and great view over the Douro. Great restaurant and friendly staff. Rooftop overlooking the Douro and bridge was a bonus!

Minus: 20 minutes to main town but trams go from outside the hotel

Minus: Med utsikt tycks menas att det finns fönster! Utlovad bidé fanns inte alls

Plus: Great location, close to the river and 15 minutes walk to the centro historico. Tram stop is just opposite the hotel. Fantastic rooftop bar with nice drinks and snacks with live dj. Good size room with huge bathroom, comfy bed and pillows. They hotel is modern, clean and we are recommending it 100%!!!

Minus: This building has a fantastic history, it used to be a fish market, it’s a pity that photos about these times are in a basement, put them up where people can see them!

Plus: location and staff

Minus: view

Plus: Lovely building, well furnished and very tasteful. The lobby is very light and airy. Bedroom was a good size and had a very comfortable bed. Bathroom was excellent with lots of free toiletries etc and great shower. It was all super clean. Great wardrobe with plenty of hangers which makes a nice change! Staff were friendly on reception and helpful. The hotel's location was perfect for us as we enjoy walking - it's about a mile into the old town by the river. We liked being by the river and walking along it every day. The roof bar was lovely and we enjoyed a lovely drink and sunset here.

Minus: Pillows were hard and and uncomfortable but then to be fair we did not raise this with reception, so they may well have been able to swap them for softer ones. there were no teabags in the room for tea-making despite there being a kettle and when we asked reception for some to be placed in the room with some milk they said they would and didn't. And whilst on the subject of teabags... on our last breakfast, they ran out and didn't have any at all!!!! Breakfast offered a good choice of fruits, hams. cheeses, breads etc plus a hot food area with scrambled eggs, beans, bacon, sausages etc - although on the last day we discovered that you could order fresh cooked eggs as opposed to the standard ones on the hot buffet - this was not publicised at all on the tables or near the hot food area. This was a shame as we would have definitely had poached eggs or omelettes.

Plus: Vi kom kl 10 på förmiddagen så självklart var det för tidigt för incheckning men vi fick parkera och lämna väskorna så det var perfekt. Parkeringsgarage i botten på hotellet med hiss till hotellet. Mycket bra frukost. Läget är mycket bra med busstopp för Hop on Hop off kort bit från hotellet.

Minus: Nej det var inget som skavde.

Minus: Poor water pressure in shower, two different lifts to get to the room

Plus: Room was nice and big, with a comfy bed. Big bathroom too. Hotel was easy to get to on public transport. City centre is about ten minutes' walk away.

Minus: There weren't lots of bars and restaurants that were really close to the hotel

Plus: We appreciated that the windows were really soundproof, so we could enjoy a good night of sleep. The bed was comfortable, the bathroom spacious and clean. The location perfect, in the city center and easily reachable by metro from the airport.

Plus: Great location, close to metro (which is convenient if you come from the airport because you can take the metro at the airport and then it is a short walkable distance to get to the hotel if you stop at Trindade once you are in town) and very close to the main railway station, very central, staff was helpful and polite, very good and confortable room, very lovely 4 stars hotel

Minus: N/A

Minus: would appreciate some vegetables during breakfest

Plus: Loved the decor and colour scheme.

Plus: Breakfast wasn't included in my reservation.

Minus: The walls and floors are very thin so it could be very noisy. I could hear the tv blasting and people talking from downstairs.

Plus: Great breakfast. Good location. Comfortable rooms. Great showers. Friendly staff and welcome.

Minus: Bar! Tea and coffee in rooms

Plus: Bra frukost, sköna sängar och bra ljudisolering.

Minus: Inga parkeringsplatser och svårt att parkera bilen i närheten av hotellet.

Plus: Great breakfast. Beautiful clean room. Comfortable bed. Great location.

Minus: Honestly I can’t think of a thing to complain about

Plus: Upon arrival, we received a welcome drink of port (of course) and water. We were pleasantly surprised to hear our room had been upgraded to a 2-floor suite! The room was nice, the living area was upstairs with a tv. The bathroom and bedroom on the entry floor where another tv was located. The shower was nice and hot, the towels fluffy and large. There are no carpeted floors (which I love), and slippers with a cute message imprinted on them were provided.

Minus: Everything about this place was really good!

Plus: Hotel staff very accommodating and responsive to requests. Great location to get about town. Comfy bed and pillows. Hotel was super clean. Quiet room. (room 320)

Minus: Not that I didn’t like it, but breakfast could have had a bit more variety. But there are lots of places to eat nearby that can be visited instead. No nice views of the city as there’s at lot of construction going on in Porto. My room was towards the back of the hotel. I didn’t have the best view but my room was very quiet in comparison to what it would have been if my room was facing the street. The nightlife is buzzing in the area and was advised by staff it can be distracting on the weekends if you want a quiet stay and are a light sleeper. I initially wanted to change my room but took the advise of the hotel manager and in the end enjoyed my stay very much.

Plus: Friendly staff, great design, perfect location

Minus: Sweetened milk in the coffee

Plus: Friendly, very helpful staff. Excellent location. Comfortable room.

Plus: Location is excellent and the hotel was great. Rooms are spacious and well anointed. The staff were really helpful booking restaurants in advance and even provided me with a cake for my birthday! (Thank you Marta!)

Minus: Nothing

Plus: It was awesome location. The staff were super friendly all very pleasant.

Minus: There was nothing really a small mishap with our room but was sorted out and we were happy.

Plus: Friendly staff and beautiful rooms

Minus: There was somewhat of an unpleasant aroma in the room at time

Plus: Staff friendliness plus they have this little neat gadget. They give you a mobile phone with local and international calls included plus a lot of recommendations

Minus: The coffee machine was a nice touch. It would have been nicer if coffee was in the room too :) The second night they forgot to put coffee cups

Plus: Läget

Plus: We loved the staff and the location. The rooms were great too. The breakfast was amazing!

Plus: The hotel is in a great location, only five minutes walk from the river and the Cais Ribeira and also convenient to many of the other must-see sights in the old town - the Sé, Rua das Flores, Aliados Square etc. - as well some really good restaurants. So it's an ideal base for exploring Porto. The hotel food (breakfast, snacks from the bar) is fine. The rooms are clean and spacious. They have a great innovation that I'd never seen before: every room has a Samsung phone for guests to use wherever they go in Porto, it's got talk time and various apps pre-loaded on it, along with recommendations of what to see and do, and a button to call reception directly no matter where you are. But where this hotel really excels is the staff, especially those at the front desk. On our first night in Porto, my wife fell and fractured her hip. Neither of us speak Portuguese so this was a nightmare scenario. But Marta, Jorge, Ines, Claudia, Rui and Joao transformed themselves into my support team - they recommended an excellent hospital where my wife got an operation and for the next four days, I couldn't set foot in the lobby without "Any news? How's your wife?" They gave me a gift and get-well note to bring her from the hotel staff, shared their experiences of the Portuguese medical system, extended our reservation in the same room in case my wife wouldn't be released from hospital in time for us to make our scheduled flight home, got us a people-carrier to collect her from the hospital and bring us to the airport. On a personal level, they saved me from feeling too lonely in an awful situation and in fact to be on the receiving end of so much kindness from strangers was just awesome and reminded me that people can be simply amazing. What this group of people did for me went way beyond any definition of customer service. My wife and I will definitely be returning to Porto (next time, hopefully injury-free!

Minus: The only negative I can think of is there's a lot of construction work going on in Porto at the moment and they start work early, our room was facing the street, so maybe it would be a good idea to ask for a room away from the street.

Plus: Excellent location near the river

Minus: Excellent location near the river. Great view! Few minutes from great restaurants. Large and comfortable rooms. Perfect staff.

Plus: Near ribeira and a restaurants around with tipical food

Plus: Breakfast was delicious, location excellent.

Minus: Unfortunately I had to move rooms due to the noise at the front of the hotel and the taxi rank. In a room at the back, it was very peaceful.