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The view & proximity to shops etc Smell of old cigarette smoke in the room
Its centrality The bathroom had a bad smelling drain twice through the day, but it cleared at night. I also had to pay personally rather than through my university's account as pre-arranged, as there seemed to be a problem with the systems at reception.
the large room and cleanliness of the room it really is out of our price range
Having friends in the same hotel!
Convenience in a safe and secure environment
Convenient - proximity to Te Papa. Accessability. Ready availability and response from staff. Efficient. Good hospitable and friendly atmosphere. Bathroom starting to appear a bit tired - in terms of maintenance (peeling paper, cracked tiles, etc) rather than in terms of the actual amenities.
Friendly staff member upon check in, helpful with car parking. Excellent view of Wellington. We were put in a room next door to a generator or air con unit, there was a constant noise like having a dryer going, and a scratching/creaking against the wall where the bed was. Could not sleep so checked out at 430 am and drove home to get some sleep, was not asked if we enjoyed our stay.
We had a waterfront view that was beautiful. The room felt luxurious. It was big with a nice size bathroom also. The location was perfect for checking out the town. Clues to Cuba Street, Te Papa Museum, the waterfront and downtown. It was far too expensive for us to eat there. Continental breakfast was $50 for two. Too much money for toast.
Central to all that we wanted to do which was catch up with brother from Sydney Australia so cancel out a sober driver and do not waste money in a taxi home - so for that perfect and added an element of romance.
Central locality, nice staff, comfy bed, nice bathroom No wine in mini bar! Repair work needed on ceiling in bathroom above shower - a bit shoddy
Staff very friendly, service good and very handy to Wellington Central.
The service and friendly staff and special mention to reception and Sonia (restraunt am) The pillows in the room had no depth or support
Great location, friendly staff, nice views
The views from the room and it's proximity to the city. Bathroom though functional was a bit small.
I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient. There was no spa pool.
The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.
The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great. The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.
The room, the view, the restaurant and the curtious staff Nothing
The location, view, balcony, bed, space, The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.
Excellent views across the bay, short walk to city center. The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.
The staff were cooperaative and extremely helpful. Wonderful
The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.
I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.
The gorgeous foyer and art. The proximity to the pier, restaurants and shopping. The rooms didn't really match / were a step down from the first impression in the foyer.
The decor is spectacular... the staff are very attentive and client focussed Nothing!!
This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.
Familiarity - I have been here before. High class with interesting decour in a vibrant city. The entrance from an "underground" car park does not do the hotel justice
the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped. the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.
Staff were super friendly and accommodating. There is a modern and boutique style room, the staff happily changed my room and made my stay enjoyable. Rooms were large with a very comfortable bed. Also had an espresso coffee machine in the room!
The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in. The cooking smells on the third floor, the shower - not strong enough.
The walk in area, the corridors and the and the quietness are all good. The room was spacious. I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.
We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.
Had a very comfortable room.Good&close to other resturants &TePapa
Staff so friendly and helpful. Coffee recieved at the desk was quite revolting....
Very relaxing - staff very helpful. Will visit again! We were interupted early for room cleaning - esp when we were not checking out.
Nice new modern trendy and friendly. Maybe airconditioning
The rooms were very clean, bright and new. Appliances worked well and it had everything we needed for a longer stay. Nothing - it was great.
New apartments, very well equipped and very central. Kitt was our main point of contact on the reception desk and he was extremely helpful. If you recieve and apartment at the back you will most certainly experience noise as you are a matter of feet away from a multi storey car park.
There were no pots, pans etc to utilize the cooking facilities
Friendly and accommodating staff. Great location. Was on 3rd floor facing Tory Street. Lots of early morning street noise (mainly garbage truck and street sweepers).
Location, within walking distance to shopping areas, Tepapa and some fine Restaurants. The cooking facilitates were good, Bathroom great, really liked the fact that there was a bath as well as a shower. Found it firstly confusing to access the carpark and the apartment, on our arrival. Found that the stairs were difficult to access, especially when called to evacuate the building during a fire alarm. Sometimes it was a inconvenience to use swipe card to operate lift,door to apartment and to control the power.
right next door to a wonderful food shop, and close to the opera we went to minor point, but TV not visible from loung seats! needs to be on a swing bracket mount
Location to centre city, room quality and size. Very hot early morning when sun hit windows, too noisy to open doors, need air conditioning.
location good size room and amenites getting bed bugs!!!!!
The only thing that I like about the appartment was the location
Location and access to reasonable and close parking. Well equipped kitchen and laundry. Modern design. Only a single seat lounge chair in sitting room facing TV. Room was booked for a couple. Only option for second person was to sit on floor or straight back dining chair. Noise levels from the street. Windows had to be be open due to lack of air conditioning
Myccket bra läge. Missförstånd vid ombokning, fick endast ett rum istället för två som vi bokade per telefon. Detta resulterade till nästan en timmes väntan vid 23 tiden i receptionen för att ett rum skulle ordnas, vilket blev ett konferensrum. När vi väl fick vårt andra rum fanns färska blodfläcka på lakanet.
The room that we were in was right above a night club so returning from tea at about 10.30 we were hit with a boom boom boom so loud that you could feel your beds moving, so no sleep was had till the wee small hours, no good when you have a big day ahead. I think if you are going to put people in this room your price should reflect it, you could try putting a staff member up there for night and see how they feel in morning,
location and ease of use. Friendly counter staff bit noisy and beds were a bit uncomfortable
location is perfect very dearty, don`t look under the bed!, very loud at night
Staff were courteous. Our booked room had not been vacated so they bumped us up to better rooms. Rooms were quite small. My room was supposed to have a TV. I asked for one but never got it. Quite a lot of noise late at night from a nearby pub.
God atmosphere in bar The rates were too high. If I were staying another night, I could have got a private room in a 5 star hotel for 10 nzd cheaper, over two nights in a private room
The location - being central was excellent - that and the free dinner that evening next door at Blend - that was an unexpected bonus. The frontline staff weren't good - spent ages waiting at reception to check-in whilst two of them "fluffed about" over one customer. We wanted to ask about the location of somewhere we needed to find but, frankly, couldn't be bothered waiting to get their attention. It felt as though they were "overdoing" the whole reception thing.
Clean room, modern bathroom, Sky TV, and all for an excellent price. Highly recommended.
It was very clean and the shower was really good! Great location as well near to everything and the staff were really helpful and down to earth It was defiantly aimed at younger travelers as the bar next door was a little noisy, however I was staying on a Saturday night.
it was in a good spot that i could not chek in tall 2pm.but apart from that it was all good
The free meal voucher and the two-for-one drinks at thebar next door. For a cold Wellington weekend there were insuffiencient bed clothes.
i liked the ease of booking and friendly staff the noise- having a 6am flight one morning, i wasnt impressed my the lack of sound proofing or even consideration of the on site club. i was on the 5th level and could still clearly hear the music. The bed was reeeeealy uncomfy and it wasnt as central to the shopping central and i was told
The beds were clean, they had an all-female floor, so we felt safer. The staff were also extremely helpful and tried their best to make us comfortable, even putting us into an empty room
Convenience, location and value for money
extremely disappointing after satying at Base Auckland Kitchen, TV room far too small for size of hostel