Good and acceptable room. great location. Availability of front desk.
No cleaning at all during our 8 days stay. We had to search for the staff to get toilet paper. There is no staff available before 10am and after 8pm. Telephone in the room did not work. Night noise of some engine working downstairs. In front of the building some open air game club generates lots of noise. For the price we paid I expected much better service. / Pokój ani łazienka nie były sprzątane ani razu podczas ośmiowego pobytu. Musieliśmy szukać obsługi, żeby dostać dodatkową rolkę papieru toaletowego. W hotelu nie ma nikogo z obsługi od godz. 20:00 do 10:00. Telefon w pokoju nie działał. W nocy roznosił się hałas silnika jakiegoś urządzenia. Za tą cenę spodziewaliśmy się dużo lepszego serwisu.
The location is perfect if you would like to see the market street and evening activities. Finding the hotel and the way how to come there by car is tricky.
Perfect location, just on the main street Krupowki
Allt var helt ok för pengarna, bra frukostbuffe, kom ihåg att ta med eget shampo o tväl.
Ägaren var hjälpsam med information om traktens sevärdheter och hur man hittar till dem. Ostört läge 10-15 minuters promenad från centrum. Ingen värme i elementet trots att yttertemperaturen var under tio grader, men tjocka och varma täcken. Hård säng. Ingen städning under fyra dagars vistelse. Ingen tvål på rummet förrän efter tillsägelse. Bara polska kanaler på TV:n. Knackiga kunskaper i engelska. Men priset var ju lågt.
Ett familjeföretag, där hela familjen var engagerad, serviceinriktad och gjorde vår vistelse till en fin upplevelse. Att rummen ej var utrustade med tvål (i badrummet)
Väldigt fint hotell med bra läge och fina rum. Personalen väldigt trevlig och hjälpsam. Bra frukost. Minibaren ingår i priset! Rekommenderas starkt! Dyr mat och liten meny. Förutom den inkluderade goda frukosten, åt vi alla måltider utanför hotellet.
Vi var tre resenärer som vistades på Villa Marilor hotell och samtliga tycket om det mesta med hotellet. Bra läge till allting. När det gäller själva hotellet - kan vi egentligen inte klaga på någonting eftersom allting var på toppnivå....riktig lyxhotell med bra stämning och med härlig frukostbuffé. Ett av de bästa hotellen vi vistades i.... Det enda som vi tyckte var mindre bra och som vi hade önskat oss till nästa gång är att personalen kunde vara lite mer gladare...vid vissa tillfällen kändes det som att någon har dött.
Trevlig personal, härlig slottskänsla och utmärkt frukost.
Rymligt och fint rum. Bra, lugnt men ändå centralt läge på hotellet. Trevligt med pool och spa om man vill utnyttja det.
Ett litet hotell med stora charmiga rum. De hade en utmärkt relax avdelning. Dyrt att äta på hotellet
the comfort of the hotel,its location, the views, the fish tank
wonderfull and helpfull staff,very clean room and faccilities,great breakfasts and good evening dinning,goood location and parking lack of CNN or BBC english TV
The recreation facilities were excellent, very comfortable and spacious room. Nice breakfast buffet. Chicken wasn't cooked properly when we went for a meal in the restaurant, but they didn't charge us so it was ok. We couldn't order desert after our meal as it was 5 mins after 10 o clock and they said the kitchen was closed.
It is nice hotel and quite comfortable. Nice restaurant, good sizre rooms and courteous service. Breakfasts could offer little bit more.
Very helpful staff, great pool and changing area, great prices, very nice food, easy parking, nothing too much trouble. No wheelchair access to front entrance, only steps and problems connecting to wireless internet.
the staff were very helpful and went to a lot of trouble to change our toom when we asked for it. the spa was excellent - very comfortable and lots of facilities. the rooms are large and comfortable. a very elegant hotel. traffic noise in a lot of the rooms as they face the road but that is a problme with the location.
extremely friendly hotel within easy walk of town centre and cable car to the mountains. a lot of children during christmas period. great for families. for romantic weekend, not as perfect.
Good breakfast, swimming pool, Jacuzzi and 3 saunas. Nice café next to the lobby. The air in the room was very dry making night a bit difficult.
There is a good swimming pool. Cleanliness of children play room was poor.
Excellent facilities, great location, helpful staff, excellent breakfast. n/a
locations, friendly stuff grate food realistic pricing n/a
The food in the hotel resturant was very good, with an extensive menu. The Spa and pool facilities are impressive. In the evenings, the resturant was a little cold, so to be comfortable we often took meals in the sitting area adjacent to the bar, by the fire place (nice).
Beautiful historic building with all the bells and whistles; spa and pool, beautiful bar with an attentive bartender, multiple cozy sitting rooms and a grand terrace. The breakfast spread was fabulous. The location a few short steps from the bus station and a quick walk to the Main Street. We loved our stay for our honeymoon and would come back here in a heartbeat.
Booking.com didn't forward my reservation details to the hotel, so I didn't have a room when I arrived, but thankfully the staff were very helpful & found us a very nice room - then made it up to us with a few little 'rewards'. The hotel was one of the best I've stayed in without a doubt. Elegant, comfortable & clean. The buffet breakfast was the best I've had. The only downside was that we didn't have enough time to utilise the spa facilities. Overall, an unbelievable experience!
This hotel is fantastic in every way. Definitely worth a little splurge.
Good location to ski-mountine Expensive pay for car parking
Everything, location, staff, facilities, restaurant and on and on
The room was very nice, excellent view of the mountains. On the last morning breakfast was not brought up to the room because the card on the door knob was not taken.
very close to ski slope,availability of ski lockers,beautiful views from rooms, superb breakfast. relaxed atmosphere. would have benefited from tea coffee facilities in room,local bus service was not always reliable, depended on the drivers attitude.
I likes the view from the room. The fast elevators. Lots of space everywhere. Free internet. All of the staff except one.
The ski in and ski out facility was great for the family - we went down to breakfast in our gear just wearing ski socks on our feet and then padded down to hire our boots, without needing to leave the building. The buffet breakfast had a wide choice available. The pool was a bit cold.
Location and general facilities. Their Alpine inn across the way .....totally under-utilised and under-appreciated by guests. Buffet style food was generally good but desserts were usually awful - sweet, colourful, creamy concoctions that are meant to imitate some international standard of cuisine. Far better to stick to simple and delicious Polish cakes & cookies , of which there were sadly none. Smell of smoke on some floors despite signs given Polish guests' addiction to cigarettes. The prices for a half-decent glass of wine were extortionate for a 3 star hotel. No free tap water or water dispensers.
Everything was perfect. The hotel is in a great location, quiet and perfect location. Breakfast was perfect, a lot of choice. Everything at the hotel was perfect.
It;s a beautiful holtel. The food was good and the location convenient while not being right in the center of things. The staff were not as helpful as we had expected. They did not help with arrangements for tours and things, and a major activity we had booked through their tour group was cancelled due to werather but we were not told until we asked about it. It advertises being next tothe Tatras National Park, but that is not quite accurate. It is close to the park, but not well marked.-
Location - far enough away from the touristy centre, so not noisy, but close enough to make tourism easy. Good restaurants in hotel. Nice fountain. Other people will appreciate the spa - but we didn't use it.
excellent buffet breakfast,good swimming pool no tea or coffee facilities in the bedrooms
The breakfasts were excellent, the staff attentive and kind.
Absolutely excellent hotel. Wonderful breakfast.
In general we enjoy very much our stay in your hotel, the reception staff was very helpfull, breakfast and staff impressed me very much. My compliment to them. Dinner restaurant , food great, but staff need to improve services .
everything no english speaking tv
proximity to the mountain nature park.
kindness of the staff, the location, the breakfast! the thalago center was noisy because a lot of children
Excellent location at the end of the main street. Our room was very spacious with a lovely large bathroom. Clean and comfortable with free wifi and a free safe. No noise despite the location. Excellent hotel. Basic breakfast was ok but no toaster was a disappointment.
Very clean hotel, very good breakfast, within walking distance to everything I wanted to see Some building work was carried out at the time outside (front facade covered) made hotel a bit difficult to find and a bit noisy from 7am. But was offered 5% discount
Super Location at main Zakopane street! To find hotel, cause Krupowki is closed for cars and there is no traffic indicator to find it. And of course small parking
Friendly staff and good location on the main street of Krupowki in Zakopane and good value for money.
Breakfast room was delightful and buffet very good. Everything was new and spiffy and rooms were quiet. It was a little hard to find -- address was on the main street, door was just off the main street. Also quite alot of stairs and no lift. Not a deal breaker for us, but might be for some.
Mycket värde för pengarna och ett väldigt fint läge med utsikt över Tatry. Trevlig personal och enkelt att parkera på den inhängnade parkeringen.
Nytt och fräscht lägenhetshotell, tyst och trevligt läge, gångavstånd in till centrum av Zakopane. Litet men funktionellt kök. Viss köksutrustning höll onödigt låg kvalitet.
Rent och snyggt hotell med gratis parkering. Mycket begränsade engelskakunskaper hos personalen.
Ligger i ett lungt område, lite svårt att hitta när man är där första gången. Rummet och badrummet var rymligt och rent. Sängtäcken var lite för lite för en dubbelsäng och frukosten var samma -men hyfsad bra- varje morgon.
bra läge, fin utsikt, bra och rena rum,trevlig frukost.
Nytt fräscht och lagom litet hotell för att få den familjära känslan som känns bra när man vistas på främmande ort. Städningen uteblev, och vi fick inga nya handdukar på 5 dygn
The rooms are spacious adn we layed out, with an excelent bathroom. I loved he swimming pool and sauna. The breakfast was very good, but it would be a good idea to introduce a bit more variety.
Excellent service, place for car, good breakfast
Friendly and cheerful staff. They did not have tourist information such as local maps, local event schedules and town issued guide books.
The quite big room was even equipped with a microwave oven, fridge, corkscrew, plates and cutlery (although no glasses for wine). The bed and quilt was very good (pillows might be better). Very convenient underground parking. Perfect location for trips into mountains while only 10 minutes walking to the town center. The hotel feels brand new, clean and has amazing quality-to-price ratio. The room design lacks style. The same for almost all of the hotel employees we met. In the room there are no bathroom amenities (not even a soap, not to mention a shampoo or a Kleenex). There is no tea, coffee and sugar even though there is quite a big kettle. In the bathroom there is only a shower (no bath), which made an intimate hygiene quite complicated. The weakest part of the hotel's offer is a breakfast. It is served only from 8 to 10 and when you come at 9:30 almost nothing is left to eat. Juices are undrinkable, There is no still nor sparkling water. Luckily scramble eggs, ham and bread are quite tasty. The pool is closed too early (at 21 - just when we came back from trips - so we never made it).
A very comfortable and clean hotel, large rooms with kitchenette, courteous and efficient service, private parking, pleasant breakfast, very close to the cable car, 3 minuets drive to the town's center. Rooms are not cleaned daily.
We loved the views from our balcony at the south side of the hotel. The balcony and the room itself was spacious, fresh and comfortable. Staff were very plesant. The buffet breakfast was uninspired. The breakfast room is awful. Why has it been sited in a stuffy underground hall when the hotel has such wonderful ground floor possibilities???!!!
Excellent quality-price ratio. Nice swimming-pool and saunas, the breakfast was pretty good and our room wasn´t a room, it was an appartament, almost 60m2 : )
excellent location, comfortable room, garage. very poor breakfast, swimming pool with cold water running from 16 to 21, closed bar
Very cheap in summer season, but the facility is really good. Breakfast is also good and all crews are very kind. .
Utsökt vacker och spännande arkitektur, både utvändigt och invändigt. Rent och fint. Rymliga, ljusa och bekväma rum. Trevlig och hjälpsam personal. Internet som ingår i priset. Lågt pris i förhållande till alla positiva faktorer. Det kändes litet långt att gå till centrum längs en trafikerad väg. Det var dock av liten betydelse med hänsyn till det fantastiska hotellet.
A comfortable and good value hotel with very helpful staff, in an excellent part of Zakopane that is close to good walks.
Very close to the old city center and the new town also easily accessible. The staff were very helpful and friendly. They made bookings for us, from the brief town tour to taxi service -- even at 4:30 AM!! And we were able to pay for these things with our room charge. A bit of a walk to the castle, but within easy reach. Charming building; excellent rooms. Highly recommended - though we are not the typical American tourists. Really, no. The room sare air conditioned and it struggled to keep up, but it also was very warm those days - and it still was comfortable..
The hotel is conveniently located to the slopes and the centre of Zakopane. All staff were very friendly and helpful.
Personnel were very helpful and nothing was too much trouble. The buffet breakfast was lovely. The indoor pool was a welcome treat at the end of a long day hiking in the mountains. Having stayed for 9-nights I thought we would at least have had the sheets changed once but we didn't. The bed was not made each day.
The friendly welcome at reception and hotel facilitirs especially the sauna after walking the mountains .The Resturant at Czarci Jar was excellent value and great food and music
Det låg nära till allt.(bl a skidåkning, marknaden och Zakopane) trevlig personal på hotellet. Sängarna.
Vyn mot bergen från rummet var absolut fantastisk. Musik på hög volym från parken utanför, när vi bodde där - men det kan ju ha varit bara just den helgen.
Hjälpsam och trevlig personal. Det låg centralt och lättillgängligt. Bra restaurang i anslutning till hotellet. Sängen var väldigt obekväm och något för liten för två personer. Dålig mottagning på tv: n.
Mycket bra, centralt läge och fantastisk utsikt från hotellrummet.
Hotellet låg centralt i Zakopane med gångavstånd till övrig kommunikation vi behövde använda oss av. Det fanns ingen hiss.Rökning var tillåten ute i korridoren.