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Hotellet ligger mitt i sevärdhetsdistriktet utan att man blir störd av högljudda turister eftersom hotellet ligger på en sidogata. Toppen att det fanns garage under hotellet. Läcker frukost. Alert personal. nej
Att det fanns tillgång till trådlöst internet Att signalen för trådlöst internet inte räckte till hotellrummet utan endast i lobbyn
Hotell som ligger mitt i attraktionerna för en turist. Det kunde vara ett hotell var som helst i världen. Saknade det lilla extra för just Aachen city
Rent och snyggt, trevlig personal, bra frukost.
Allt funkade bra och läget är utmärkt.
Vi bodde två nätter. Första natten rum mot gatan - väldigt stark trafik. Andra natten rum åt gården - mycket tystare.
Hotellet hade ett verkligen bra läge i närheten av domen och shoppinggatan.
Fairly nice location not far from the centre of the city The breakfast room is very crowdy, most likely due to too many non-guests in the hotel are invited for breakfast. Hotel guests should have some sort of preference.
Great facilities, good food, and attentive service. The hotel is in a great location, and is spotlessly clean. The rooms are very hot, and even turning the thermostat down doesn`t appear to have much effect on the room temperature. The high room temperature makes it difficult to sleep.
excellent dinner excellent service, good location.
Extremely comfortable and high quality Hotel. Excellent value.
the ambiance and spa facilities the room (deluxe) was separated from the adjacent room by a single door so that we could hear our neighbours literally talk.
relaxed atmophere, excellent service
Excellent staff, very helpfull. wonderful spar ,with pool, rooms very comfortable,
Excellent service with very helpful staff, and a delightful restaurant with an superb breakfast. Very central location and nice park surrounds.
It was a great relaxing experience away from the crowd. Nothing.
Det var rent, fräsch och trevligt bemötande. stor parkering utanför som ingick och mycket bra frukost på morgonrn. Nej
Lätt att hitta dit och det fanns en stor parkering i direkt anslutning till hotellet. Bra matsal och bra frukostbuffé.
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Bra service och engelsk talande personal. Bra. För dålig parkering får ett hotell i en så stor stan, särkilt för mig som har en speciell bil för 1,3 milj. så skall där finnas bättre parkering om man betalar 7 euro per dygn.
Fantastiskt vänlig personal och service som överträffade mina högt ställda förväntningar
Rummet var fantastiskt, bodde på första våniingen, med den "öppna korridoren" Det var närmast en svit som mötte oss och för under 100 euro/natt måste jag kalla det budgetlyx... Extrasängen kunde ha varit bekvämare att ligga I!!
The staff were very polite and attentive, the breakfast was superb, with a great variety of choice! Although this is a 3*** hotel The standard of cleanliness and service was as good if not better than most 4/5 I have visited in the UK.
We liked the food, also mealtimes were good as there were no restrictions on times to eat or dress code We did not like entrance as you arrive from the road, more signposts at the beginning of the road as we approached the hotel from the opposite side.We did not like that there were no fascilities to make a cup of tea/coffee in the morning when you first rise.Also an inside pool aswell would be better due to unpredictable weather conditions.
clean and comfortable rooms, nice bathroom, friendly, very helpfull staff. breakfast was pricy
top quality, good price and friendly staff no dislikes
Very Pleasant staff and nice rooms The hotel was hard to find.
Staff spoke great english and were incredibly accommodating. Close to everything downtown in Aachen. Great stay!
The free parking was great and it was only a 15 minute walk to down town. The air conditioning did not work very well. We had to move rooms because in the original room the air conditioning was not working at all.
Staff very friendly and efficient, good dinner menu though limited. Plenty parking space, easy access to motorway yet not noisy. Bed very comfortable and room cleaned well.
perfect service, clean and friendly
Actually we got the room without heating :-( but the receptionist gave us a small heater. It was interesting experience... All the rest was OK.
The lady at the breakast room was very nice and friendly Not friendly for family with small kids, there are stairs to get to the elevator and it was not handy with our pram, none at hotel recepiton offered to help us. Our room was on the 5th floor but the elevator stopped on the 4th floor... so again another flight of stairs!!! The parking garage very tricky and expensive. Rooms far too small.
this hotel impressed me by its friendliness, quite atmosphere, nice guest rooms, good breakfast, and cleanliness there is nothing negative to say about it
Closeness to city centre and Carolus baths. Excellent staff service: Eccellent hotel in it's class. Parking in the underground car park is tricky, but worth the trouble.
Center of the city Staff very friendly Breakfast poor
No AC. The rooms facing the street are too noisy. The breakfasts are too basic.
clean rooms, moderate breakfast. too small rooms and bath. only 5 german channels on tv.
Very friendly hotel staff, clean, good services Small room, maybe enough to stay for 1 or 2 nights but no longer. Bad mattresses and a little high price for what I got in general
Proximity to the city centre
Small rooms with tiny bathrooms, generally in need of updating, near railway track (although not too noisy).
The cosy and clean hotel, friendly and attentive staff, room service available at any time, modern facilities and comfortable rooms, large buffet with rich breakfast, good location in the city centre of Aachen, very near to the spa for swimming and sauna, secure parking inside the hotel garage is possible too.
The friendly staff and the excellent location. The room is a bit hot when we first got in and when we closed the window because of rain. Air condition seemed not work well.
The member of staff who booked us in was very efficient and also very helpful. The breakfast was very good value and well presented. The hotel is in a nice area and well positioned for visiting the centre of Aachen and excellent value for a city hotel.
The pictures of the hotel do not do it justice. It is very close to the city centre and yet very quiet. It was good value for money, clean with good sized room. Staff were very helpful and provided a lacal street map. Parking on site was a bonus. Would stay again.
It was near the train station and Aachen It needed remodling!! The carpet was bad.
super noisy facing busy street. small room, small bathroom.
The fresh, clean room, lobby, and dining room...and the pleasant, helpful staff. ...There was nothing to not like !!
the single room was nice, and the bathroom was large. i also liked the pattern on the carpet in the hallway.
Easy access to Aachen city centre (walking). Excellent choice from breakfast buffet. Evening meals service was very poor because of insufficient staff in kitchen. It took over 30 minutes between courses.
Clean atmosphere, Friendly staff, Room with sun light and desk and chair
The location was good Upon arrival, our booking had not been received by hotel - staff confused. Fortubately there were rooms available. Bathroom had no soap in container. Staff appeared to have little local knowledge. Staff lacked training & supervision,