New West Inn Amsterdam

Awful smell on first floor from the drains made the bathroom in our room almost unusable. The phone in the room wasn't connected, no electric socket for the lamp, chipped mugs and the restaurant was not open for the whole four day stay. It is pretty far out from city centre, about 35 minutes on the tram.

We booked a room to accommodate 3 people the room was so small it would barely accommodate 2 people and one large suitcase than 3 people with 5 pieces of luggage following day we had to book another room the afternoon manager refused to compensate us for the unused bed in the first room too bad that’s what we booked

Rooms are so tiny and old ,mattresses keep sliding from the bed base ,no top sheet, Pillows are cushions and not pillows Very outdated venue basic hostel accommodation The afternoon manager unreasonable

It was so far from the city centre