Excellent customer service, friendly caring staff. Chauffer and car to town when needed up to 11am. Nothing seemed too much trouble. Spa was cold and sauna, however we didnt tell them we were going to use to so maybe need to give notice to spa staff. It didnt spoil our stay though. Spa area was immaculate.
beautiful room in relaxing surroundings.Pity about the sun going behind the mountain from 5pm.
Absolutely beautiful location, spectacular views virtually everywhere immaculately kept, staff was very friendly and attentive, room was lovely with gorgious view. can't get food any time of the day, room balcony was vert tight/small, no comfy chair in room.
Unforgettable , stunning views, very helpful staff
Dream location and view Breakfast is not so many items
Best place in Capri. Sometimes a miscommunication between the concierge and the stuff of the restaurant. But nothing realy serious.
The view and the restaurant staff Not a true version of a five star....maybe the Italian version of five star...but that's okay too.
The hotel is so beautiful and the staff is so friendly. If you go you will meet Pierpaolo who is the most helpful and friendliest person. Always has great suggestions
The amazing views and well maintained grounds, the peaceful location and spacious terraces, the helpful and courteous staff throughout the hotel and wonderful top quality meals served in the restaurant. Must be one of the most relaxing places in the world. A very minor point is that our bathroom would benefit from updating.
the setting of the hotel was breath taking. you truly have to see it to believe it. the staff was friendly and helpful. we enjoyed the pool and terraces and views tremendously. this would be a great place to stay for your honeymoon!!
The views from the hotel terrace were incredible. Dinner in the restaurant was also good. Overpriced for the type of room we were given. Hotel although nice lacked atmosphere. Pool service for sunbeds, towels and drinks was slow and disorganised.
Wonderful room and sea view & restaurant. Water not hot enough! Noisy building work going on that we were not advised about.
Fantastic views, a beautiful view and friendly staff On arrival was not permitted access to room until 3pm despite email request.
The view was tremendous, unbeatable. Good location. The hotel is in need of renovation. The floors of the room and the terrace were not cleaned. The bed sheets were tatty. Breakfast was very average, at best, with essential ingredients missing. There was no information supplied about procedures to get to the hotel from the ferry. For travelers not familiar with the island of Capri it was a nightmare. The plumbing was very unsatisfactory, at times there was no water, and at other times the water was brown. The bathtub was usavoury.
it is a gorgeous settig on isle of capri what is not to like the bed was hard and i had a backache the next day., also i paid for a vista mare a sea view abd there was huge tree growing wild so no view at all. i asked about it and they said for abut $150 more i can more up, that was really uncalled for, i saved a long time to get that $400 to strt with I did not pay small amount,.
The location was very nice close to everything and good pool arera.
The view and location were excellent. The pool on the premises was private and lovely, and the garden along the walkway was beautiful. The staff was very helpful and pleasant. I would rate this hotel as a 3 star but would definitely stay here again. The water did not drain well in the bath tub and sometimes the plumbing in the shower made strange noises. I think the drains need some drain cleaner to allow good drainage in the pipes.
The hotel is situated in a central place close to Capri Piazzetta, but in a very quite corner, in proximity Quisisana Hotel. The staff is very friendly: We booked a standard room but they give us a superior room with a magnificent view on Faraglioni at the same price. We go often to Capri for weekends but we've never stayed in this hotel before. It was a very nice surprise. None
good location and excellent view from room breakfast was very basic and not what I would expect for a hotel of this expense
The hotel was in an excellent location close to the main square. The staff were very friendly
location is good pool is terrible
Great location great staff .. real nice hotel
In close prioximity to almost everything. The only affordable hotel for that upscale place. Clean and quiet. Stuff is helpful. After checking out you can leave your luggage in the hotel so you have more time to spend in the town. there was no bathtub enclosure, so when someone takes a shower the bathroom floor gets flooded.
Very friendly staff, decent breakfast, great location
Bra personal,nära men ändå avskilt,vacert läge Nej
Allt var mycket bra,bara positiva omdömen återvänder gärna. NEJ
Trevligt lungt läge. Vackert hus.
Historien om drottning Viktoria och Munthe. Ej fungerande dusch, Helt oisolerade dörrar mot trapphus med fullständigt allt ljud passerade in och ut genom stängd dörr. Inga gemensamma utrymmen så som lobby att sitta i. ingen typ av servering, inte ens en kall Cola att köpa i receptionen.
Personalen gav bra information om området och vilka utflyker som vara värda att genomföra, samt att de var trevliga. Hemtrevlig känsla Städningen kunde vara lite bättre
very clean; good price performance ratio Breakfast buffet small, no cold cuts and no milk; weak acoustic insulation
very good location (close to Anacapri center but quiet), comfort, clean and nice staff. great Capri cake at breakfast
This hotel is very up to date! It has a pretty spacious bathroom and shower. The room is very open and clean. The staff was very helpful and nice and printed off directions and ferry info for us!
A very tranquil place. We felt like we'd made the right choice, away from the hustle & bustle, but still within easy reach of Anacapri's main street. We had a really large terrace, surrounded by lovely views. Breakfast was very good by Italian standards, with a good choice, & a nice cappuccino made for you. So many hotels in Italy now have self service coffee from inferior machines, so please don't change.
Capri Island is definitely worth seeing. The hotel is very nice. We miss the view on the sea though.
nice rooms, friendly engsilsh speaking staff, close to facilities and shops in Anacapri city center.
Everything was fine. Breakfast was really good. Nothing. A little bit expensive compared to other places but for Capri is a good value.
Great location and hotel was beautiful.
The staff was friendly and helpful and the atmosphere homey; the mostly sweet breakfast was small but filling and tasty. The homemade pies were excellent. Too small shower, towels and sheets weren’t changed during our three-day stay, not really a problem though.
Friendly staff, nice room Average breakfast
Excellent location close to Piazza. Hotel is spacious and peaceful Not a major problem, but the indoor breakfast area was a little cramped when it rains
Location close to Capri main square. Good middle-class amenities. 125€/double was OK for intermediate season. The promised "terraces or balconies with each room" did not exist (only a common terrace" and the "garden" was rather a sealed area on the ground floor. We could neither feel the style of the 50ies. Capri as an island is suffering from attempts to "upgrade", that are prevalent in faceless brand chain-stores and stiff prices in under-utilized Hotels, cafés and restaurants in the prime locations.
good accomodation , staff were friendly , close to main center and the swimming beach
Position, views Restaurant closed for dinners
Beautiful pool and outdoor bar area for breakfast. spacious bedrooms beautiful view across marina grande harbour
The View We appreciated the room connected with our friends, the view was excellent, but the fold-out cauch was very uncompfortable...but the view!
everything was just excellent, great staff, great room (they gave us a suite) with a huge private terrace, jacuzzi near the pool, very quiet, etc. Walking distance to two beaches (private and free), funicular, bank, taxi station and the port. Also a great restaurant called 'lemon tree' nearby. no internet point
Room design and Hotel staff was excellent. Everybody is helpful.
The room size and the bathroom
We stayed here for one night and we had very bad experinces with the staffs and services of this hotel. We thnik the staffs and services are the most improtant part for this kind of business. The cleanliness or comfort hotel can be found in many places but serviced-mind staffs is the real competitive advancetage for customers to consider We are Asian couple and we realize that there is discrimination for some europions so we did not expect much for any sevices in europe country but what we recieved in this hotel was worst that what we thought. We asked for a pot of hot water (1 call, 2 follow up by my husband by working down to a reception counter) and it took us nearly an hour to get it.
Extremely good service. Offered connection bookings and luggage transfers which we took advantage of. Lovely decor in both the lobby and rooms. Our favorite hotel on our 3 week vacation. No complaints whatsoever.
Att det överhuvudtaget var öppet ett hotell på Capri på vintern För dyrt under normalsäsong, inte nu
Vackert beläget hotell, fin utsikt, bra beläget för övriga utflykter eller bara vandring i Capri-by. (Beautiful location, nice view) Otroligt snorkig receptionist som behandlade oss som idioter,det enda hotellet på vår rundresa som ryckte pengarna i förväg och sedan vägrade slå i hop roomservice notan för kortbetalning.(Very obnoctius lady in the recept.disk, treated us like idiots, f ex: she kept on saying (like a teacher for small children) how we shouldn't pull the alarm string in the bathroom, even though we said "we know". This never happened in any of the other hotels we stayed in during this trip. This was also the only hotel that had charged the credit card in advance (Did she think we couldn't or wouldn't pay? That's the impression we had.) For the roomservice cost she refused to accept payment with card since she had already done the room bill, so not helpful
Det framgick inte på hemsidan att restaurangen var stängd, så när vi kom för att äta, blev vi väldigt besvikna.
ett hotell där pris och kvalitet är i balans, fin personal, vackert hotell med bra läge, rent o välutrustat, frukosten kanske lite knapp i förhållande till övriga tjänster Den halvfärdiga simbassängen gör ingen glad, verkar som om bygget har stannat upp/pengarna tagit slut? Därmed finns det inte heller möjlighet till solbad för den som har rum mot norr.
underbart rum otrolig utsikt ganska tråkig bar restaurang stel
Bra och tillmötesgående personal, nära centrum men ändå lugnt och skönt. Pool-området var lugnt, inga barn-fam. Det gillar man i vår ålder. Bra rum med ordinär standard. Lagom prismässigt. Överlag är vi mycket nöjda med hotellet i sin helhet. MVH/Jörgen o Lena Ericsson Nej.
Fantastisk utsikt över havet och solnedgång, utmärkt mat, mycket bra service, familjärt Vi bodde på hotellet 11-14/10. Tyvärr hade restaurangen öppet endast för lunch fr.o.m. 12/10. Stängde för säsongen.
Fantaskisk utsikt, bra personal, bra service, utmärkt mat.
Mycket trevlig personal, bra restaurang, bra frukost
Snyggt och prydligt med ett centralt läge i Anacapri. En del trafikbuller och italienskt sparsam frukost var negativa faktorer Badrummet var illa belyst
Rent och snyggt och vänligt bemötande. Busshållplats utanför hotellet med goda kommunikationer över Capri. Inget
trevligt äldre par som drev hotellet. jättebra med gratis shuttle till och från hotellet. rena rum. bokade capri relax och det stod att det ingick båttur och besök i blå grottorna, men besöket i själva blå grottorna som man bara tog sig in till via en liten båt fick man betala ca 150 kr/pers för så det ingick inte! Dålig frukost, kände verkligen av att det var lågsäsong och restaurangen var stängd.
dygnetrunt service i receptionen. servicen var överlag utmärkt.pool.utsikten minibar på rummet var låst fick ej användas. frukosten kunde ha varit bättre
Vacker utsikt, trevlig atmosfär, hjälpsam personal ganska bra läge. Slarvig städning, dåligt att ta betalt för shuttleservice