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nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
Food at lunch no
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Location and staff AC was not working
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
Vey peaceful and quiet hotel with nice view.
Nära till City. Rummet Var Inte Förbredd För Fyra Personer,Fast Vi Hade Bokat För Det.Många Trapper För Att Komma Till Havet. Dålig Service Vid Frukost.
Renhet och bekvämligheten samt personalen. Spa avdelningen obekväm (folk med slöjer hoppar in i swimingspool), långt från stranden, oordning och mycket oväsen vid frukost.
Det var mycket trevligt personal och hotellet var bra. Vi saknade utomhuspoolen som vi såg på bilden.
Härligt designhotell med fina vita rum och designade utrymmen i övrigt. Många möjligheter till aktiviteter som jättestort gym, ledda gympaaktiviteter, utebiokvällar, spelrum med internet, dart, biljard, wi etc. Underbara häftiga solsängar istället för vanliga solstolar vid poolen, även på balkongen fanns en sådan dubbelsäng. Vi hade tur och fick rum på 7 vån med utsikt över Aqua Park från balkongen, ett poolområde med massa stora rutschkanor, vattenfall osv. Läge fint vid strandpromenaden. Mycket generös frukostbuffé. Ska man till centrala Antalya är det taxi som gäller. Vi tog en private excursion genom förmedling av hotellet, till ett par historiska platser och ett vattenfall. Verkligheten stämde inte med beskrivningen tyvärr. Man åkte inte till alla ställen som stod i beskrivningen, man åkte till ett annat vattenfall än det som stod, det stod heldagstur men varade bara 5 timmar, det stod att lunch ingick men det gjorde det inte. Dyrt på hotellrestaurangerna. En del personal på hotellet pratade väldigt knapphändig engelska, men det löste sig ju med teckenspråket... :-)
Trevlig och mycket hjälpsam personal. Frukosten var outstanding! Härligt poolområde och nära till stranden. Rummet är lite stelt (påminner om ett sjukhusrum) men det är rätt häftigt med en säng på balkongen. Härligt med bäddmadrasser att sola på. God mat! Har inga klagomål, en bra vistelse. Rekommenderar!
Ett mycket trevligt och spännande hotell och det motsvarade absolut mina förhoppningar. Hotellet fyller alla sinnena och det är verkligen lätt att koppla av i den miljön. Dessutom var det en vacker promenad eller joggingrunda in till Antalya längs stranden eller genom den vackra parken intill. Vi åt alla måltider på hotellet utomhus och det var inga problem att finna bord. Här finns också utmärkt träningslokal och vi deltog i flera träningspass.
Servicen var utmärkt, man har tänkt på alla detaljer, mycket imponerande! Dessertbuffén var smaklös och trådlös internet borde vara gratis på ett sådant här hotell.
I was happily surprised. A beautiful room, great gym, beautiful pool, and fantastic grounds. Very nice breakfast buffet. The staff was very friendly and very helpful. English is rarely spoken. Bring your translation books. . Internet in the room was non existent . No one was able to fix it in our 2 days staying there.
everything: excellent service, breakfast, poll
Professionalism of staff, and catering. No.
Beautiful, comfortable, great resttaurant with romantic atmosphere and friendly service
Spa & leisure facilities Bar prices too expensive. Also Euro/YTL enchange rate very poor.
Wonderful pool area, great rooms with a fantastic sea view, walking distance from Antalya... The pool was not heated
Almost everything. Prices at the barber shop.
Location, Room view and the facilities Staff needs to be more polite, service quality definitely needs improvement
close to beach, but there are many negative things sheets were full of hairs -not mine- when I entered the room, same in toilet. Really disgusting. Also hotel staff was not friendly. I asked for non smoking room and they told me all were full (it was not true) and the smell of cigarettes in the room was terrible, I had to sleep all days with the window open!
Excellent location; no intrusive sellers on the beach; fantastic spa facilities. I absolutely loved the in-house jewellery store and bought a lot of authentic & classic pieces. I would definitely come back again Spa, massage and beauty services do not represent value for money, although the quality was good. The hotel is popular with Russian guests, some of whom are unsophisticated and at times plain rude. This attitude rubs off on the staff. However, once they get used to a friendly smiling face, they start serving as if they enjoy it. Also, on hearing of any problems (keycard doesn't work, where can I get an ice cream etc.) the standard response is "Reception", whic I found unhelpful and immature
not bad for a short vacation
The only thing I liked more or less in this hotel was the food. The same like in other hotels with all inclusive. We have been in the hotel for 2 days only, and to be honest I would never pay 220 USD per night if I knew where I am going to stay. The rooms are tiny, too many mirrors. The service is awful, pools are small, and seaside is not sandy (pebble only). Moreover, The price was a bit higher (for 20 USD per day) than it was shown on web site. And one more thing I have noticed, that they do not provide their guests with water in bottles on the territory of the hotel which was neccessary for My child (except bar in the room). You have to buy it from them.
near to airport, well-appointed and big rooms (in elegance building), friendly staff, family hotel, food (but almoust no meat) weddings (territory was unavailiable), bad cleaning, small beach
One of the best things was the territory of the hotel - very beautiful with great number of places to relax. Also I liked the unusual atmosphere of former casino, which took place here a long ago. I liked everything!
Hotellets arkitektur var spännande. Läget förträffligt. Lugnt och behagligt. Det var dyrt i bar och restaurang. Personalen uppträdde lite väl stressigt, gav inte den där gemytliga känslan som man får av hotellet som sådant.
Centralt beläget. Hotellet följde inte Er info om fri flygplats hämtning eller "gratis" frukt.
Underbart hotell mitt i Antalya! Ingen hiss på hotellet (men bara
Hotellets atmosfär är dess stora plus. Delar av personalen högdragen och ointresserad
Right off beautiful marina/ dramatic waterfront, central within old town. Stylish & sleek modern design inside. Breakfasts adjacent tasty w omelettes to order & gracious, hardworking staff. Reception people are all really lovely and eager, although language challenges dominated. Pool, patio bar attractive. Some fitness equip outside, facing windows into pool. Truman Capote would approve. Despite some issues, a super value for the price paid. Unbearable heat in Antalya- 40c/105f. AC in room has some automatic shutoffs. Front desk tried, but still occurred. Towel bars & toilet tissue holders kept falling off wall. Taxi told me tourism down 75 pct. i would guess there isn't the money to maintain property or top standards. I had 117. Tight quarters. Probably a 5 star within community, but not by international standards.
What I liked best about this hotel was the people. The staff at the front desk were very nice to us. Sida, the sales manager, was genuinely warm and friendly to us. Mehmet was also very courteous and helpful in providing us with information about the area. I'd like to return one day.