Tillgång till internet var bra Ganska trasigt och frukosten var skral. För dyrt!!!
Frukosten ingen aircondidtionoch först rummet kunde mer liknas vid en skrubb.
Personal,mat,servis. Hotel Union behöver en stor ombyggnad.
Bra bemötande - centralt beläget hotell med närhet till shopping, restauranger etc- value for money Lite sunkigt - borde kunna fräschas upp lite grann. Olika standard/storlek på rummen-borde vara samma för samma pris?
Ett bra ekonomiklass hotell med det nödvändigaste. Fanns ingen AC, men fläktar på rummet gjorde att vistelsen ändå blev angenäm. Bra, trevlig och tillmötesgående hotellpersonal gjorde vistelsen trevlig. Närheten till city var ett stort plus.
Ideal location. Great service. Exceptionally clean Some problems with the working of the TV
Nice design of the room & bathroom, very clean, located on the main shopping street (but no street noise in the room due to good isolation), mostly surprised my the good quality, service and atmosphere in the restaurant / wine-bar - with live-music, all was excellent. I had a problem switching on the TV, but was too tired to ask for assistance and chose to go to sleep in the comfortable bed instead :-)
Location and cleanliness of the room Restaurant and front desk people sometime were unkind
Very clean hotel, the newst in the city I think, only 4 months open. Perfect location and very good breakfast. The staff were very pleasant and helpful Problem with the tv
it was modern and design hotel. Room was big and new. WC with Shower ist big as well. So we like too much and relaxed an that weekend. we will stay again there. It is in the heart of belgrad centar, so we were very close to the shopping, restaurants, cafes, bars, and diskos area. it directly ont TRG Republica. Breakfast-Buffet was wonderful and perfect! No Wi-Fi in the Room, and No Wi-Fi in the Lobby, just in the Restaurant from Hotel was Wi-Fi there, and it was for free as well.
Location in the hart of old part of Belgrade where you have pedestrians under you eye walking in the shops arround the area and only 10min walk to the castles. Great ambience. Spa and pool would be the ultimate desire of a demanding person :)
Läget samt att det var ett mycket bra SPA!
Hotellet är nytt, rent och snyggt. Personalen är vänlig och tillmöteskommande. Rummet var stort och bekvämt. Frukostmatsalen öppnade kl. 06.00 men det var långt ifrån framdukat och iordningsställt när jag p.g.a. ett tidigt flyg var tvungen att äta vid den tiden.
Nytt, modernt hotell i centrala Belgrad. Nära till gågatan, affärer, Kalemegdan, ... Rekommenderas varmt!
dåligt lukt i badrumet
Rent, snyggt och centralt. Trevlig personal som talade utmärkt engelska. Hotellobbyn var mer som en reception i en portuppgång - inte ett inbjudande ställe att vänta på.
location, view from the room, wifi (and it was working well), atmosphere of the hotel. Room was smaller than I expected. Shower but no bathtub. renovation still going on. reception is hidden. lower staircase is a maze. Hope that renovation is finished soon!
Room was good, building very interesting. The bed was extremely comfortable. Wireless internet the fastest we have experienced anywhere. 1. They really should sort out their non smoking floors and policy. 2. Tourists may like to drink tea. It does not mean they are sick. They would like to have tea made from hot hot hot water and nice good brew. It seems a difficult thing to acquire. 3. At payment stage there was an issue with booking.com rate. Apparently they renovated the rooms and felt they should charge more. This is another thing that must be sorted out before it is a grand hotel that it should be.
Everything. The staff were courteous, friendly, extremely helpful and spoke excellent English. The breakfast choice was very good and in my opinion, catered to all tastes. I was allocated one of the re-furbished rooms which was warm and very comfortable and had a view towards the Sava River. The location was in walking distance of an excellent pedestrian mall lined with boutique shops. A short taxi ride takes you to Usce shopping center which is clean and modern. Cheaper shops are to be found in sidestreets and all are well stocked. Although only spending 4 days in the hotel, I felt a twinge of sadness at having to continue on my journey as I had immensely enjoyed my stay. In my opinion, some of the views on the hotel website were unfairly negative.
rooms are a little bit small
My room had been refurbished to a high standard so I appreciated this comfort. The lobby and public areas of the hotel need to have similar refurbishment as they look down at heel. There was no proper alternative to a cooked breakfast.
A very traditional eastern European feel, and it is very centrally located in Belgrade - easy access to everything.
Staff were very friendly and ready to help over and above their call of duty. Food was excellent and quantity of food was more than enough. There was no way downstairs from the First floor to the reception are due to ongoing renovations.
Location and staff Small room
Hotel location communist era service; communist era food.
Good large room recently upgraded Terrible food and ongoing renovation work in Public areas very poor reception area
Great location in the centre of the town. A bit run-down but very quaint and endearing, with beautiful stained glass windows and murals. Free wireless internet a bonus. Breakfast was perfectly fine. Staff tended to be a bit brusque but I suspect this is partly the Serbian way - they were always responsive to my requests however. I would be happy to stay there again No gym or pool
ett fräscht hotell med för oss bra läge. fick hjälp med att leta fram olika adresser och var vi kunde hyra cyklar.
Fräsch lobby och bar. Centralt läge. Kunde till slut knipa en av 3 parkeringsplatser utanför hotellet. Gratis internet. Inte den snabbaste, men funkade hela tiden. AC på rummen. Fräscht och nyrenoverat i rummen. Portieren rabblar mekaniskt upp vad som gäller. Ingen känsla av service eller omhändertagande. Olika budskap beroende på vem i personalen man frågade om parkeringsmöjligheter. Rummet övermöblerat, resulterade i att en TV-bänk fick ställas på högkant för att få rörelseutrymme. Frukosten höll tyvärr inte måttet, med litet urval och mögligt smör.
Det mesta var bra, trivdes väldigt bra. Personalen var hjälpsam, rummet var bra och läget fantastiskt. Inte mitt i centrum, där det är som mest liv, men ändå så pass nära att det tar mindre än 3 minuter att gå till belgrads gågata. Är du över 190 cm lång kanske sängen kommer kännas kort. Jag är 186 cm och fick precis plats.
Mitt rum passade inte det hotell presentation som finns på nätet. På mitt rum kändes som i fängelsecell – ingen dagsjus på grund att ute fönstret var mot hotellvägg (2m avstånd) som var ruinerad och personalen tog på gardinerna och det var helt mörkt i rummet. Möbler i rummet var gammal och sliten. På en gång jag ville byta rum (eller hotell) men de sa att de inte har bättre rum och om jag vill byta hotell måste jag först betala för två nätter..?! Jag bodde på femte våningen och i två dagar fungerade inte hiss. När jag frågade om det finns bare ett foto från hotells sida på nätet som passar mitt rum de kunde inte svara. Jag är besviken och känner mig helt lurad. Inte något alls
Läget och frukosten
Very friendly staff and a great location.
The location and the service
central location, friendly staff slightly overpriced
Clean friendly good breakfast Noise from courtyard at night no lift!!
Excellent staff, good breakfast, convenient location. Too much smoking going on in reception-bar area (like everywhere else in the city). The walls are pretty thin.
Nothing When I arrived, my room was already occupied. They moved my to another hotel for one night and moved me back for the second night, but because they arrived late to pick me up from the other hotel, I was late for the meeting I was supposed to go to. I had a cockroach on the ceiling. I asked for directions to go to a restaurant and they mislead me. Very bad experience. I would never recommend.
The staff i extraordinary friendly and service minded and the location is lovely.
Location and service
Great hospitality by all staff.
We previously stayed at a hotel that was pricier. For this hotel, given the overall qualities (cleanliness, location, etc.), this was an excellent choice and exceeded expectations. It looks run down from the outside, but to me that was irrelevant. For some, how it looks from the outside may be a factor.
Nice hotel and good price. Need a good map to find the hotel.
The place is superbly positioned, 5-10 min walk from the main walking/pedestrian street in Belgrade, but is itself in a quiet street surrounded by a few very nice restaurants/cafes The hotel does not have it's own restaurant, and therefore breakfast supplied cannot really be called breakfast - best to just go out and walk a few steps to a nearby cafe. the hotel is really just a nicely renovated old-style 2-story apartment building with nicely done up rooms.
Excellent staff, romantic luxurious huge room with remarkable facilities. The breakfast in room idea is great. Parking provided by the hotel is another plus. Many good restaurants on the same street in less than 300 m distance
The cleanliness and comfortability of the room. The location as its easy access to bars/restaurants and some shopping. The hotel staff were absolutely friendly and assisted us to the maximum were possible.I had a really pleasant stay and would recommend this hotel to anyone staying in belgrade for a chilled and relaxed experience as the hotel is very quiet.
The location is fantastic with lots of super restaurants bars and cafés nearby as well as the Danube and city shopping district. The room was clean, well equipped and quiet. Please see above
This hotel does not meet the categorization that is listed.There are no common rooms and breakfast is served in the room.There is a very bad smell of drains in the bathroom.In Bulgaria, this hotel and would not get three stars rating. Nothing except the location.
Location, room size, sanitary equipment ! Breakfast was quiet poor - no eggs, ham or something. just one cup of espresso and an glass of orange juice ! Breakfast to room service for such price point should be even higher !
This hotel met and exceeded all expectations. The staff was courteous and accommodating to a special request.
Location Small room comaprative to the price paid
Closenes to the Kalemegdan and Knez Mihailova street.
Bra centralt bra personal helt okey
Bra läge, oerhört trevlig och hjälpsam personal, ombonad atmosfär, prisvärt, kan rekommenderas å det varmaste!
Personligt hotell Sängen saknade all komfort, det var hög musik från våningen under fram till ca 0100, dålig prisinformasjon, man kunde inte få annat tystare rum.
Room and hotel staff The absence of restaurant and bar
The hotel is very well furnished, with modern and spacious decor. The staff are very friendly and attentive. It is situated within the heart of the shopping and entertainment district. I would highly recommend this hotel.
Owner and staff very helpful. A delightfuf hotel in a very central location NO
The hotel design is lovely and is very peaceful while being in the fantastic spot for downtown Belgrade. Staff are very helpful and take care of your personal needs. The hotel is very clean and extremly well equipped in comparison with other Belgrade hotels.
The best in the hotel was the price, because of its location which is in the center of the old town very old furniture
The location of the hotel is very good as it is close to the centre and the fort, and much of the nightlife is nearby. The room was quite basic and the street could be quite noisy at times.
Location and nothing else. The hotel, the tiny room, the uncleanliness, the toilet that did not flush, the smell etc etc
Hotel have very good and very affordable restaurant, serving all kinds of traditional Serbian food. Try it and you'll enjoy it! Wireless internet in the reception area is free - if you don't mind cigarette smoke hanging around. The first impression is huge cloud of tobacco smoke hanging around the reception area. This cloud is produced and managed by the guests of the hotel bar on the ground floor. This cloud is so huge that your suit is going to stink after tobacco in only few minutes spent in the reception area. Our room should be "non-smoking", but it was certainly not. Even more, the smoke from the ground floor is so intense that it spreads all around the hotel. Even as far as 4th floor! The room facilities, such as TV, airco and other funiture was "yellow" from tobacco smoke. Only the bed sheets were clean. You can smell the tobacco everywhere. Room was not clean. Dust was everywhere. Bath needs major rennovation and reparation. Carpet should be replaced.
There were a little problem with parking. I had a parking reservation but the hotel has only 6 parking slots and we had to search for slot somewhere else. Also there was another problem with the room, because there was no empty room for 3 people so they gave us two rooms - one for one and one for two people. The next day there was another receptionist who didn't know the change and wanted that we pay for the other room too. We clarified the case and left the hotel.
nothing special old facilities and not comfortable old rooms poor breakfast
Location of the hotel is very good: all restaurants and leisure activities are relatively close in walking distance. Local shopping street are also close and taxis are available at any time. Friendly staff, close to tourist attractions. Quite small rooms and decorating style reminded mid-70 style. Heard that early days hotel had a reputation as an "afternoon-break" hotel with unmarried and/or lover couples as no extra question was made at reception. Free wifi was available only on 1st and lobby floor. House keeping was ok, bathrooms missed renovation. Quite ok experience, since you do not expect too much. Ok for single travellers, but I would make another choose if taying my gilr friend/wife. Braksfast was very Eastern- European style.
The location was great for getting to the Citadel and that is why we chose it. The cleanliness of this hotel was not up to par to it's rating. The carpet was old, the room needed painting and the sheets were stained. Your ratings are usually more accurate.