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Excellent service Nothing
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Well appointed and central location However you look at it £170 can get you overnight anywhere
helpful porters at the entrance and the pool.
Easy walk to NIA. Staff always polite & friendly. Nothing
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Wonderful Room Wonderful View Wonderful Spa!
Rent och snyggt, vänlig personal, centralt läge, bra frukost. Nej
Rent o snyggt, bra läge nära tågstation. Rummen helt ok. Ej speciellt tillmötesgående och vänlig personal. Stor trängsel vid frukosten. Dålig hiss-kapacitet.
Fint läge i centrum. fin frukost. ok för priset. Omodernt.
enkelt att checka in och ut. lyhört
centralt och bra läge. Ej fungerande tv.
the central location, the value for money and the clean modern environment of the hotel the bar/restaurant was very crowded and noisy - but it is a city centre hotel! no shaver point in the bathroom or room.
Extremely comfortable, very clean, everything I required for my stay. very good value for money. I would certainly recommend the the hotel and I will use the chain again.
Excellent central location, near both train station and high street, as well as icc. Hotel spotlessly clean. Room well furnished - tea / coffee, hairdryer etc. Very comfortable bed Could be somewhat noisy at times - could hear every noise in the corridor. Breakfast pricey & not included in price.
Clean and tidy Charge for wifi
Well located and clean. Good facilities. No view from room
Our beds were not done and bed linen not changed.
The friendliness and courtesy of staff. Nothing was too much bother! None!
Central location. Room too small, air vents in the wall meants draughts over the bed! Bed seemed a very small double!