Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Excellent service Nothing
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
helpful porters at the entrance and the pool.
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Easy walk to NIA. Staff always polite & friendly. Nothing
Wonderful Room Wonderful View Wonderful Spa!
Well appointed and central location However you look at it £170 can get you overnight anywhere
enkelt att checka in och ut. lyhört
Fint läge i centrum. fin frukost. ok för priset. Omodernt.
Rent och snyggt, vänlig personal, centralt läge, bra frukost. Nej
Rent o snyggt, bra läge nära tågstation. Rummen helt ok. Ej speciellt tillmötesgående och vänlig personal. Stor trängsel vid frukosten. Dålig hiss-kapacitet.
centralt och bra läge. Ej fungerande tv.
Excellent central location, near both train station and high street, as well as icc. Hotel spotlessly clean. Room well furnished - tea / coffee, hairdryer etc. Very comfortable bed Could be somewhat noisy at times - could hear every noise in the corridor. Breakfast pricey & not included in price.
Well located and clean. Good facilities. No view from room
Central location. Room too small, air vents in the wall meants draughts over the bed! Bed seemed a very small double!
Clean and tidy Charge for wifi
Extremely comfortable, very clean, everything I required for my stay. very good value for money. I would certainly recommend the the hotel and I will use the chain again.
Our beds were not done and bed linen not changed.
the central location, the value for money and the clean modern environment of the hotel the bar/restaurant was very crowded and noisy - but it is a city centre hotel! no shaver point in the bathroom or room.
The friendliness and courtesy of staff. Nothing was too much bother! None!
The apartment was clean and well maintained, except for the radiator in the lounge area did not work as there was no power cable between it and the socket. The apartment was spacious and well appointed with fixtures and fittings. The radiator in the lounge area did not work - there was no power cable between it and the socket. The location was good for the 'Mailbox' complex, but was not really city centre location.
The room was clean, tidy and modern. Just like a four star hotel There is no car park but there are parking meters outside and the parking is free on a Sunday
Brilliant location, and just so easy to come and go freely and without hassle. Very comfy and well- appointed had slight trouble working the washing machine- should probably have looked for the instructions!
As ever, first class accommodation
Spaciousness, ultra cleanliness, central to city. Very helpful reception lady.This was a 61st birthday for my Wife and we chose initially it for it's location to the Hippodrome theatre, where we had booked for a show.But it was a very wise choice as the rooms were excellant and we enjoyed immensley the space and cleanliness.Very important to a woman...! There was some noise from the street during the night, we would have liked to try a room facing the inner courtyard next time
Privacy No staff available at reception or anywhere else
Excellent value for money, quality accomodation The entire facility wasn't fully operational
the comfort of the room /where hotel sits /quietly next to all amenitys and like a tardis ,outside any other building inside very comfy french windows the ease of which a child could slip out, our child is 6 and very much into it all, that is if children where allowed? and being close to the ground, floor parionod of revellers wanting if they ever did of climbing up, saying all that if the rooms had air con then all windows could bshut when warm
Very comfortable, clean, new and modern
i was travelling with my mum and it was great to be staying iwith her whilst we had separate rooms. the tvs in the bedrooms were not tuned in and my mum found this very frustrating as she likes to watch TV when she cant sleep
Läget är perfekt alldeles intill New Street stationen och mitt i centrum nära till affärsstråk och nöjesdistrikt. Det var ingen vidare ventilation på rummet eftersom fönstret inte gick att öppna.
Ligger bra Nära till parkering ch station Toaltten fungerade inte och trots påpekande åtgärdades den inte
Att man bor centralt med dess närhet till det mesta och perfekt att kunna åka tåg från flygplats och till Birmingham och hotellet 50 meter från tågstationen.
Dubbelrummen hade bara en ganska smal säng. Toalett fungerade inte. Belysning i badrum fungerade inte.
Centralt läge. Mycket lyhört. Otäta väggar varför rök från grannrummet kom in. Snålt tilltagen frukostbuffé, saknades ost och skinka varje morgon.