Flyg till Birmingham

Plus: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Minus: Food and seat comfort.

Plus: Stewards dis perfect job

Plus: Crew was ok, food and drinks was enough for 1,30 hour flight.

Minus: I really expected more from Austrian airlines.

Plus: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Minus: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Minus: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Plus: Yes

Plus: Punctuality and professionalisms were at the best

Minus: All ok

Minus: The entertainment choices needs updates and more varieties I believe.

Minus: Rest rooms were clean, food was adorable, good coffee, no complaints.

Minus: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Minus: This airline is borderline budget airline even in business class.

Plus: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Minus: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Minus: Klm is the best, even on a 40min they served small breakfast.

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: The seat was terrible

Minus: If I had gotten my luggage at the end of the flight

Plus: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Minus: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Minus: Don’t loose the luggage

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: The crew wasn’t very friendly and there’s very little legroom.

Plus: I liked the (free) upgrade to Premium Economy.

Minus: Food was ok but I recommend including a small salad with dinner.

Plus: Punctuality and professionalisms were at the best

Minus: All ok

Minus: Brussels Airlines skruvar upp värmen på bastu-nivå... varje gång. Helt galet :(

Minus: This airline is borderline budget airline even in business class.

Minus: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Plus: The crew was amazing!

Minus: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Minus: Flight keft 35 min kate and boarfing was very slow and disorganized

Minus: At least give a glass of water.

Minus: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Plus: It was wonderful

Minus: Best booking app ever

Plus: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience