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position very noisy dark room
The staff is friendly and helpful.It is a boutique hotel. I loved it!
it was a very pleasent stay. Hotel staff was very helpfull
Perfect location, exceptional service, fabulous room design and comfort, delicious breakfast, sensational wine selection and a beautiful spa.
The staff is outstanding. The Recoleta location is perfect. We studied for our sight seeing ( first trip to BA) and the staff helped us get there. The in house restaurant and bar is very good if you need to stay in. We had a slight medical problem, and were sent to a very good doctor three blocks away.
Absolutely a great place to stay in ba. Located well and very comfortable. I can't say enough about the staff and their willingness to assist. If you go..ask for Pablo to help....he can do anything!!
hotel staff was nice, hotel situation, nice rooms no swimming pool
Wonderful location, near high end shops, and an excellent english speaking staff capable of recommending excellent places to eat and to tour! No..nothing. I loved the rooms, the intimate size, the efficiency of the the cleaning and service staff.
The front desk staff were helpful and friendly. The room was quiet and roomy. It was a great value and in a very nice safe area of the city. The smallness was most appreciated also. Felt warm and inviting.
The rooms were well appointed and the staff was very attentive and helpful
Love the amazingly large rooms in a city, great layout of the bedrooms with huge bathrooms. Most of all loved the people, who made our stay incredible. They helped find us new, unique restaurants and sat with us at the bar to talk about life in Buenos Aires. Would stay there again everytime I'm in BA.
Excelent location, very nice hotel staff and very good breakfast.
Location Lobby Key System is just plain NOT WORKING Service Staff are not accomodating Room X04 are noisy in the morning as they are ajoining to a SCHOOL
The staff was extremely pleasant and helpful.
Very nice situated, at night there is no problem at all, we felt safe to walk to the restaurants just around the corner.
Lovely hotel and location. We were very tired from travel and had a great sleep after requesting extra pillows. small pillows
We arrived in the early morning and rather then make us wait they upgraded us to an available room.
The location is excellent, close enough to walk to shopping, interesting places like the Recoleta Cemetery.
Location, design, breakfast buffet. Key system: only allowed one key.
The staff was very professional. The rooms are quiet. We had the upgrade (with the 16 year old son it was great!).Best value for money! If we go to BsAs again we'd surely stay here.
Value for money; comfort; excellent location. None.
Everything about our stay was excellent. The staff was extremely helpful and always treated us with the upmost courtesy and concern. The room was very nice and the housekeeping staff outstanding. I would highly recommend this hotel for a stay in Buenos Aires. It was both elegant and comfortable.
I chose Arc recoleta because of its location. The rooms that I stayed were comfortable and quite spacious. Breakfast (mixed argentine and american) included. Fresh pastries,a lot of them if you care for sweets in the morning, yogurts , bread, and fruit in their breakfast. Also scrambled eggs and sausages. Rooms were comfortable with microwave, small fridge and sink. Beds were comfortable. The rooms included a big sofa, desk and little table. Comfortable for one-two people. The place has great potential but read the improvements! The staff were courteous and professional but a bit cold. Same with servers in the cafeteria. Breakfast can improve a bit,especially the scrambled eggs which were undercooked. They have a swimming pool which is ONLY available during summer time, they said in November ??? Their "spa" is a sauna and hot bath but the guests need to tell front office ahead of time so they will prepare them. They say they offer "airport shuttle" but when I asked it was a radio taxi! They need to be more truthful in their listings. The small kitchen with the sink does not include paper towels or even a cloth towel. Needs to be better equipped.
The staff were helpful and friendly, the hotel was comfortable and extremely well located. We felt 'at home', - an excellent experience in every respect. Nothing
Staff were very helpful and spoke English well. Very attentative to our needs. Location was close to some sites and within walking distance to good eateries and a laundromat . Booking.com has buffet breakfast listed as an inclusion. Thereis no buffet breakfast facilities available at the hotel. The continental beakfast was good though.
Convenience; price of hotel. Access to web should be free.
The location is just great, it is in Recoleta, in a very calm street. The room has microwave, a small fridge and a sink, so you can set your own meal if you wish. They don't have restaurant and the breakfast was served in the room. We traveled with our 1 year and 5 months daughter, and he had a great time there.
Location, room and staff we all excellent. Free internet in the lobby. Location is great but if you are looking to use the subway system a lot it is a 10-15 minute walk to the closest stop.
The hotel studio apartment style provides all necessary for a longer stay. It was like having one’s own apartment. Quiet & clean. The hotel concierge (front desk) was not equipped with up-to-date and necessary information required by an out of town visitor – three times sending me to out of business vendors. FD was Helpful, but not friendly.
Great location; comfortable studio apartment; clean Advertised that they had a gym and pool, but the gym only had a few rickety machines and the pool was too small to swim laps.
It was close by to all the city's highlights and most importantly the Bars and Eateries. It was also an Apartment with kitchenette, Balcony (with Barbecue). The Staff were most accomodating too. Perhaps the bath/Shower could have done with a Shower Curtain.
Nice apartment hotel in good location.
Big room and great location
Great location close to the centre of town. We appointed for travellers.
We had many questions regarding directions, things to do, where to go, transportation, etc. The desk staff was extremely helpful, friendly and polite. Location of the hotel is perfect and it is very clean and comfortable. Free internet in lobby was very useful. We highly recommend staying there. We loved everything.
Very conveniently located in a quiet street at the heart of Recoleta, very close to "La Biela", my favorite terrace in Buenos Aires. Nothing really. The rooms are spacious and well-equipped. I guess a desk/table to work on would be good, but one can do this on the dining table.
The location is fantastic, easily accessible by walking to many interesting areas. The rooms are very clean and modern and the conveniences work. Staff is helpful and accommodating, good English skills.
The rooms are really good, with brand new furniture and well decorated.The Staff was really nice, and they helped us making dinner reservations and Tango Show reservations as well. The hotel is at the Recoleta Cemetery area, where you have tons of things to do. The Internet connection was poorly functioning. It was frustrating. Sometimes you just wanted to check you e-mail just before going out, but it is impossible.Checking your e-mail at their internet connection takes forever.
Great position, friendly helpful staff, modern spacious rooms with quality fittings. Included breakfast was excellent. Some noise from adjoining rooms, however fairly minimal.
During construction around the hotel, some consideration should be given to noise problems in morning for particilar rooms. Breakfast were ok but could be improved.
The hotel is in an excellent location in the Recoleta area that is close to dining and shopping. The staff was always helpful, courteous and professional. The hotel was very clean, modern, and comfortable the noise level can be high especially in the rooms on the street side.
location.the size off the room.the staff ,small kitchen -everything was perfect
Location Room too small
A small boutique hotel, with good facilities located in the heart of Recoleta. Close to the tourist area of Recoleta, great shopping and nice restaurants. Bathrooms need installation of an exhaust fan, and breakfast menu could be improved with more fruit and perhaps offer some more quality cheese, maybe eggs, etc
Everything was wonderful. Staff was extremely helpful. Our room for three was great. Very clean! Location is fantastic. Absolutely wonderful.
Location , extremely helpful and accomodating staff effective wi fi
The hotel is in a beautiful old part of town, within walking distance of restaurants and the port area. Breakfasts are served on the top floor and included fruit salad, fresh orange juice, rolls, ham and cheese and various spreads. Staff were helpful. We were initially shown to the wrong room (one that appeared to be more expensive than ours), although the mistake was quickly rectified and the porter very apologetic. Our "room" included two levels - a sitting room area with tv, couch and cupbaords downstairs, and a bedroom and bathroom upstairs. It suited us very well but might not be suitable for older guests or those with young children as the stairs had no rail and could be hard to negotiate. Also, having the cupboard (and therefore all our clothes) downstairs proved a bit inconvenient as the bedroom and bathroom were upstairs.
Well located, they have a kitchenette (where you can cook, but we had to ask for the pots, since there were none, and no microwave but a sandwitch grill oven). Nice and well decorated common areas, small but efficient elevators, good central heating system (but it was not connected everyday, curiously), good breakfast, nice staff. Screws missing on the bath holder, on the towels holder, the drying machine would only work if you pressed the button constantly. Flush would not take the paper away, some electric sockets did come out of its place... ...a lot of maintenance was missing. We were left with no blanket on the duvet for 2 days without a reasonable reason (it is a holiday, we were told).
Superb location and very good staff Bathroom door didn't close well. No coffee or tea with the kitchenette. Walls quite thin.